Guest bilvihur Posted May 6, 2008 Posted May 6, 2008 Since updating to the latest definitions, I've been getting this error. Popup tells me that WD has stopped working, but Security Center says it is working. What's the story? Thanks. Quote
Guest Dave M Posted May 6, 2008 Posted May 6, 2008 bilvihur; Have you just started running the AVG 8.0 update by any chance? -- Dave M ------------------------------------------------------------------------ Dave M's Profile: http://forums.techarena.in/member.php?userid=25399 View this thread: http://forums.techarena.in/showthread.php?t=962771 http://forums.techarena.in Quote
Guest bilvihur Posted May 6, 2008 Posted May 6, 2008 No. AVG 7.5.1.43. "Dave M" wrote: <span style="color:blue"> > > bilvihur; > > Have you just started running the AVG 8.0 update by any chance? > > > -- > Dave M > ------------------------------------------------------------------------ > Dave M's Profile: http://forums.techarena.in/member.php?userid=25399 > View this thread: http://forums.techarena.in/showthread.php?t=962771 > > http://forums.techarena.in > > </span> Quote
Guest Dave M Posted May 6, 2008 Posted May 6, 2008 bilvihur; OK, are you on a corporate network using WSUS, or a home user? If using WSUS, confirm BITS and dependent services are functioning correctly (from Engel/Stu): Start/Run Type "services.msc" Click "OK" Please check that the following services are started: 1.Automatic Updates 2.Background Intelligent Transfer Service (BITS) 3.Cryptographic Services 4.Remote Procedure Call (RPC) 5.System Restore Service To verify that BITS is correctly configured : 1. Double-click 'Background Intelligent Transfer Service' 2. In the Startup type box, click Manual, and then Apply. 3. Click the 'Log On' tab, and then verify that the service is enabled in every hardware profile that you have listed. If the service is disabled in one or more hardware profiles, click the hardware profile, Enable, and then Apply. 4. Click the General tab and then Start. http://technet2.microsoft.com/windowsserve...3.mspx?mfr=true -- Dave M ------------------------------------------------------------------------ Dave M's Profile: http://forums.techarena.in/member.php?userid=25399 View this thread: http://forums.techarena.in/showthread.php?t=962771 http://forums.techarena.in Quote
Guest bilvihur Posted May 6, 2008 Posted May 6, 2008 I'm a home user running Vista Basic. What does the error message indicate? Quote
Guest Engel Posted May 7, 2008 Posted May 7, 2008 Hi bilvihur, 0x800703EB = ERROR_CAN_NOT_COMPLETE Probably BITS service is stopped. - -- --- "bilvihur" wrote: <span style="color:blue"> > I'm a home user running Vista Basic. What does the error message indicate? > </span> Quote
Guest bilvihur Posted May 7, 2008 Posted May 7, 2008 Thank you. Can you tell me how I can verify that, and restart BITS if necessary? "Engel" wrote: <span style="color:blue"> > Hi bilvihur, > > 0x800703EB = ERROR_CAN_NOT_COMPLETE > > Probably BITS service is stopped. > > - -- --- > > > > "bilvihur" wrote: > <span style="color:green"> > > I'm a home user running Vista Basic. What does the error message indicate? > > </span></span> Quote
Guest bilvihur Posted May 7, 2008 Posted May 7, 2008 Update. I ran services.msc, and it says BITS status is Started. "Engel" wrote: <span style="color:blue"> > Hi bilvihur, > > 0x800703EB = ERROR_CAN_NOT_COMPLETE > > Probably BITS service is stopped. > > - -- --- > > > > "bilvihur" wrote: > <span style="color:green"> > > I'm a home user running Vista Basic. What does the error message indicate? > > </span></span> Quote
Guest Engel Posted May 7, 2008 Posted May 7, 2008 Start/Run Type "services.msc" Click "OK" Please check the following are started: 1.Automatic Updªtes 2.Background Intelligent Transfer Service (BITS) 3.Cryptographic Services 4.Remote Procedure Call (RPC) 5.System Restore Service To verify that BITS is correctly configured : 1.Double-click `Background Intelligent Transfer Service.` 2.In the Startup type box, click Manual, and then Apply. 3. Click the `Log On` tab, and then verify that the service is enabled in every hardware profile that you have listed. If the service is disabled in one or more hardware profiles, click the hardware profile, Enable, and then Apply. 4. Click the General tab and then Start. If BITS starts successfully, visit the Windows Update Web site or the Microsoft Update Web site to see if you can obtain updates. If it works OK, change (2.) to automªtic. - If you still receive the same errors, verify that you have correctly performed steps 1 through 5. - -- --- "bilvihur" wrote: <span style="color:blue"> > Update. I ran services.msc, and it says BITS status is Started. > > "Engel" wrote: > <span style="color:green"> > > Hi bilvihur, > > > > 0x800703EB = ERROR_CAN_NOT_COMPLETE > > > > Probably BITS service is stopped. > > > > - -- --- > > > > > > > > "bilvihur" wrote: > > <span style="color:darkred"> > > > I'm a home user running Vista Basic. What does the error message indicate? > > > </span></span></span> Quote
Guest bilvihur Posted May 9, 2008 Posted May 9, 2008 I rechecked services.msc, and everything appeared 'started' and functioning. I have not gotten the error in 2 days, so don't know what might have changed. Quote
Guest Dave M Posted May 9, 2008 Posted May 9, 2008 bilvihur; How's your Security Center working now, is it still reporting accurately? Occasionally the Security Center gets out out of touch with reality, usually after changing out security programs, although on Vista it's an easy check and then an easy fix if it's not working correctly. Keep this KB in your toolkit if you see any problems being reported by security center on Vista from either your installed Anti-spyware or Anti-virus: http://support.microsoft.com/kb/555962 -- Dave M ------------------------------------------------------------------------ Dave M's Profile: http://forums.techarena.in/member.php?userid=25399 View this thread: http://forums.techarena.in/showthread.php?t=962771 http://forums.techarena.in Quote
Guest bilvihur Posted May 15, 2008 Posted May 15, 2008 Everything looks to be working correctly now. No more Defender errors, and Security Center is reporting accurately. Thanks. "Dave M" wrote: <span style="color:blue"> > > bilvihur; > > How's your Security Center working now, is it still reporting > accurately? Occasionally the Security Center gets out out of touch > with reality, usually after changing out security programs, although on > Vista it's an easy check and then an easy fix if it's not working > correctly. Keep this KB in your toolkit if you see any problems being > reported by security center on Vista from either your installed > Anti-spyware or Anti-virus: > > http://support.microsoft.com/kb/555962 > > > -- > Dave M > ------------------------------------------------------------------------ > Dave M's Profile: http://forums.techarena.in/member.php?userid=25399 > View this thread: http://forums.techarena.in/showthread.php?t=962771 > > http://forums.techarena.in > > </span> Quote
Guest Dave M Posted May 15, 2008 Posted May 15, 2008 bilvihur; Great. Thanks for the feedback. -- Dave M ------------------------------------------------------------------------ Dave M's Profile: http://forums.techarena.in/member.php?userid=25399 View this thread: http://forums.techarena.in/showthread.php?t=962771 http://forums.techarena.in Quote
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