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Vista thinks multiple antivirus programs are installed


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Guest Bruce Wilkinson
Posted

I've seen posts describing the /verifyreposition /salvagerepository switches

for winmgmt. Verify has always show the repository is consistent. Using the

netstop, rename repository, net start approach initially works, but within a

day Security Center is reporting multiple antivirus programs again.

 

Any ideas how to fully resolve this issue?

 

Bruce

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Guest Malke
Posted

Bruce Wilkinson wrote:

<span style="color:blue">

> I've seen posts describing the /verifyreposition /salvagerepository

> switches

> for winmgmt. Verify has always show the repository is consistent. Using

> the netstop, rename repository, net start approach initially works, but

> within a day Security Center is reporting multiple antivirus programs

> again.

>

> Any ideas how to fully resolve this issue?</span>

 

I've never seen Security Center report multiple antivirus programs after 1)

the ren repository repository.old business is done; and 2) when there is

really only one antivirus program installed.

 

Look again at the security programs you have installed. If you had

previously installed/uninstalled something like a Norton or McAfee product,

use their respective specialized removal tools to more thoroughly uninstall

them. Otherwise, post the names of the antivirus programs that Security

Center thinks are installed.

 

Malke

--

MS-MVP

Elephant Boy Computers

www.elephantboycomputers.com

Don't Panic!

Guest Bruce Wilkinson
Posted

Malke, I've been seeing Security Center report multiple antivirus programs

for a month now. I used your advice about verifying the repository, then

rebuilding it when the repository is consistent. As I said, it works for a

while, but the next time I restart, the security warning is back.

 

I have used uninstall (in Add/Remove), the Windows Install Clean Up tool,

and the specialized remove tool for Prevx, the previous antivirus. The

current antivirus is ESET NOD32.

 

Bruce

 

"Malke" wrote:

<span style="color:blue">

> Bruce Wilkinson wrote:

> <span style="color:green">

> > I've seen posts describing the /verifyreposition /salvagerepository

> > switches

> > for winmgmt. Verify has always show the repository is consistent. Using

> > the netstop, rename repository, net start approach initially works, but

> > within a day Security Center is reporting multiple antivirus programs

> > again.

> >

> > Any ideas how to fully resolve this issue?</span>

>

> I've never seen Security Center report multiple antivirus programs after 1)

> the ren repository repository.old business is done; and 2) when there is

> really only one antivirus program installed.

>

> Look again at the security programs you have installed. If you had

> previously installed/uninstalled something like a Norton or McAfee product,

> use their respective specialized removal tools to more thoroughly uninstall

> them. Otherwise, post the names of the antivirus programs that Security

> Center thinks are installed.

>

> Malke

> --

> MS-MVP

> Elephant Boy Computers

> www.elephantboycomputers.com

> Don't Panic!

> </span>

Guest Malke
Posted

Bruce Wilkinson wrote:

<span style="color:blue">

> Malke, I've been seeing Security Center report multiple antivirus programs

> for a month now. I used your advice about verifying the repository, then

> rebuilding it when the repository is consistent. As I said, it works for a

> while, but the next time I restart, the security warning is back.

>

> I have used uninstall (in Add/Remove), the Windows Install Clean Up tool,

> and the specialized remove tool for Prevx, the previous antivirus. The

> current antivirus is ESET NOD32.</span>

 

Disconnect from the Internet to be safe. Uninstall NOD32 (the best one and

the one to keep, IMO). Since Prevx has a removal tool, use it again. Now

Security Center should show that no antivirus is installed. Does it? If

yes, reinstall NOD32. If no, post back with the name of the antivirus

Security Center thinks is installed. Also don't forget to include the names

any other security type software you have installed, including Ad-Aware,

Spybot S&D, etc.

 

Malke

--

MS-MVP

Elephant Boy Computers

www.elephantboycomputers.com

Don't Panic!

Guest Bruce Wilkinson
Posted

Malke:

 

It turns out it's a moot point. I installed Vista SP1 yesterday afternoon.

When the system came back up, it wouldn't allow me to logon to the domain,

the server did not have a trust relationship with my laptop. Odd, my laptop

and my user account were (and had been) members of the domain. I logged in as

local admin, disjoined and re-joined the domain, then logged in to the domain

as myself. A new profile was created since I had joined a new domain. I

copied over relavent data from the old profile, and went on. The security

warning has not reappeared so far. It looks like the problem had something to

do with my profile.

 

I agree about ESET, it's an impressive product.

 

Bruce

 

"Malke" wrote:

<span style="color:blue">

> Bruce Wilkinson wrote:

> <span style="color:green">

> > Malke, I've been seeing Security Center report multiple antivirus programs

> > for a month now. I used your advice about verifying the repository, then

> > rebuilding it when the repository is consistent. As I said, it works for a

> > while, but the next time I restart, the security warning is back.

> >

> > I have used uninstall (in Add/Remove), the Windows Install Clean Up tool,

> > and the specialized remove tool for Prevx, the previous antivirus. The

> > current antivirus is ESET NOD32.</span>

>

> Disconnect from the Internet to be safe. Uninstall NOD32 (the best one and

> the one to keep, IMO). Since Prevx has a removal tool, use it again. Now

> Security Center should show that no antivirus is installed. Does it? If

> yes, reinstall NOD32. If no, post back with the name of the antivirus

> Security Center thinks is installed. Also don't forget to include the names

> any other security type software you have installed, including Ad-Aware,

> Spybot S&D, etc.

>

> Malke

> --

> MS-MVP

> Elephant Boy Computers

> www.elephantboycomputers.com

> Don't Panic!

> </span>

Guest Donald L McDaniel
Posted

On Tue, 6 May 2008 06:30:07 -0700, Bruce Wilkinson

<BruceWilkinson@discussions.microsoft.com> wrote:

<span style="color:blue">

>I've seen posts describing the /verifyreposition /salvagerepository switches

>for winmgmt. Verify has always show the repository is consistent. Using the

>netstop, rename repository, net start approach initially works, but within a

>day Security Center is reporting multiple antivirus programs again.

>

>Any ideas how to fully resolve this issue?

>

>Bruce</span>

 

Yes. Get rid of the multiple AV programs and install a SINGLE one.

 

Running Vista with multiple AV packages or Firewalls is dangerous and

useless, anyway.

 

Or, get rid of the AV programs which fail to register (or unregister)

themselves with the Windows Security Control Panel applet

 

Such AV programs which work properly with Vista will register

themselves when installed, and UNREGISTER themselves when removed.

 

Obviously, you use one or more AV packages which do not work correctly

with Microsoft Vista.

 

 

Donald L McDaniel

Please reply to the correct thread and article.

================================================

Guest Donald L McDaniel
Posted

On Tue, 6 May 2008 08:42:05 -0700, Bruce Wilkinson

<BruceWilkinson@discussions.microsoft.com> wrote:

<span style="color:blue">

>Malke, I've been seeing Security Center report multiple antivirus programs

>for a month now. I used your advice about verifying the repository, then

>rebuilding it when the repository is consistent. As I said, it works for a

>while, but the next time I restart, the security warning is back.

>

>I have used uninstall (in Add/Remove), the Windows Install Clean Up tool,

>and the specialized remove tool for Prevx, the previous antivirus. The

>current antivirus is ESET NOD32.</span>

 

Have you tried cleaning any and all Previx entries out the Registry?

 

Eset's offerings are the best by far for both home users and

commercial users.

 

I really don't know much about Prevx, anyway. From my understanding,

it is more of a root-kit removal/malware removal product than an AV

package anyway. I certainly wouldn't use it to keep protected from

Viruses or Trojans.

 

<span style="color:blue">

>Bruce

>

>"Malke" wrote:

><span style="color:green">

>> Bruce Wilkinson wrote:

>> <span style="color:darkred">

>> > I've seen posts describing the /verifyreposition /salvagerepository

>> > switches

>> > for winmgmt. Verify has always show the repository is consistent. Using

>> > the netstop, rename repository, net start approach initially works, but

>> > within a day Security Center is reporting multiple antivirus programs

>> > again.

>> >

>> > Any ideas how to fully resolve this issue?</span></span></span>

 

You might try installing Vista clean, then settle on installing a

SINGLE AV product, such as Eset's latest NOD32 offering.

 

That should fully resolve the issue for you.

<span style="color:blue"><span style="color:green">

>>

>> I've never seen Security Center report multiple antivirus programs after 1)

>> the ren repository repository.old business is done; and 2) when there is

>> really only one antivirus program installed.</span></span>

 

I have, especially when using AV packages which were not fully Vista

compatible, or which used their own Security Centers, such as Symantec

or McAfee. It's just too bad that their "security centers" are really

just SALES tools, rather than actual Security Centers. And they have

no plans for working exclusively through the Vista Security Center any

time soon. In fact, these two really fought Microsoft tooth-and-nail

in the Media when Microsoft required all security products to register

themselves with the Vista Security Center. And they are STILL

fighting them in this arena.

 

The results of this anti-Microsoft attitude are very apparent, as

you've found out for yourself.

<span style="color:blue"><span style="color:green">

>>

>> Look again at the security programs you have installed. If you had

>> previously installed/uninstalled something like a Norton or McAfee product,

>> use their respective specialized removal tools to more thoroughly uninstall

>> them. Otherwise, post the names of the antivirus programs that Security

>> Center thinks are installed.

>>

>> Malke

>> --

>> MS-MVP

>> Elephant Boy Computers

>> www.elephantboycomputers.com

>> Don't Panic!

>> </span></span>

 

Donald L McDaniel

Please reply to the correct thread and article.

================================================

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