Guest Gordon Posted May 8, 2008 Posted May 8, 2008 Installed Free AVG 8 here today on two systems - Vista Home Premium SP1 and XP SP3 with IE7. On the Vista machine, the installation of AVG 8 broke IE7 in opening a second window - it just hung until the "not responding" message appeared. I tried installing AVG without the surfsearch function, and without the Linkscanner module - still couldn't open a second window in IE. Uninstalling of AVG 8 cured the problem. The installation on XP SP3 with IE7 had no effect at all. IE7 behaved perfectly normally. Anyone seen this, and is there a fix? (The reason I went for AVG is that it picked up a virus on my XP machine that Avast! did not.....) Quote
Guest Tom [Pepper] Willett Posted May 8, 2008 Posted May 8, 2008 http://forum.grisoft.cz/freeforum/ "Gordon" <gbplinux@gmail.com.invalid> wrote in message news:fvvae0$fiv$1@news.mixmin.net... : Installed Free AVG 8 here today on two systems - Vista Home Premium SP1 and : XP SP3 with IE7. : On the Vista machine, the installation of AVG 8 broke IE7 in opening a : second window - it just hung until the "not responding" message appeared. : I tried installing AVG without the surfsearch function, and without the : Linkscanner module - still couldn't open a second window in IE. : Uninstalling of AVG 8 cured the problem. : : The installation on XP SP3 with IE7 had no effect at all. IE7 behaved : perfectly normally. : Anyone seen this, and is there a fix? : (The reason I went for AVG is that it picked up a virus on my XP machine : that Avast! did not.....) : Quote
Guest Gordon Posted May 8, 2008 Posted May 8, 2008 "Tom [Pepper] Willett" <tom@youreadaisyifyoudo.com> wrote in message news:%23E6L9qSsIHA.1240@TK2MSFTNGP02.phx.gbl...<span style="color:blue"> > http://forum.grisoft.cz/freeforum/ ></span> I've posted there already! No replies as yet..... Quote
Guest PA Bear [MS MVP] Posted May 8, 2008 Posted May 8, 2008 Did you uninstall Avast before you installed AVG 8.0? If so, did you run the Avast removal tool (aswclear.exe) before you installed AVG 8.0? http://files.avast.com/files/eng/aswclear.exe [sAVE aswclear.exe to your desktop & run manually, do not RUN it directly from the download!] Did you reinstall AVG 8.0 without the Safe Search and Link Scanner modules without first uninstalling AVG 8.0 or did you uninstall AVG 8.0 first? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Gordon wrote:<span style="color:blue"> > Installed Free AVG 8 here today on two systems - Vista Home Premium SP1 > and > XP SP3 with IE7. > On the Vista machine, the installation of AVG 8 broke IE7 in opening a > second window - it just hung until the "not responding" message appeared. > I tried installing AVG without the surfsearch function, and without the > Linkscanner module - still couldn't open a second window in IE. > Uninstalling of AVG 8 cured the problem. > > The installation on XP SP3 with IE7 had no effect at all. IE7 behaved > perfectly normally. > Anyone seen this, and is there a fix? > (The reason I went for AVG is that it picked up a virus on my XP machine > that Avast! did not.....) </span> Quote
Guest FromTheRafters Posted May 9, 2008 Posted May 9, 2008 "Tom [Pepper] Willett" <tom@youreadaisyifyoudo.com> wrote in message news:%23E6L9qSsIHA.1240@TK2MSFTNGP02.phx.gbl...<span style="color:blue"> > http://forum.grisoft.cz/freeforum/ > > "Gordon" <gbplinux@gmail.com.invalid> wrote in message > news:fvvae0$fiv$1@news.mixmin.net... > : Installed Free AVG 8 here today on two systems - Vista Home Premium SP1 > and > : XP SP3 with IE7. > : On the Vista machine, the installation of AVG 8 broke IE7 in opening a > : second window - it just hung until the "not responding" message > appeared. > : I tried installing AVG without the surfsearch function, and without the > : Linkscanner module - still couldn't open a second window in IE. > : Uninstalling of AVG 8 cured the problem. > : > : The installation on XP SP3 with IE7 had no effect at all. IE7 behaved > : perfectly normally. > : Anyone seen this, and is there a fix? > : (The reason I went for AVG is that it picked up a virus on my XP machine > : that Avast! did not.....)</span> Strange symptoms indeed! I can't imagine what would cause them. I can tell you that your last statement above would still be true if you took an anti-virus from column 'a' and a different one from column 'b' and substituted them for your choices. Sometimes it's just a matter of what the vendor decides is worth alerting on and sometimes it's just because they all miss something sometime. Both of those anti-virus programs are 'adequate' IMO - so 'if it ain't broke, don't fix it' applies. Quote
Guest Gordon Posted May 9, 2008 Posted May 9, 2008 "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:%23ByT42SsIHA.2064@TK2MSFTNGP05.phx.gbl...<span style="color:blue"> > Did you uninstall Avast before you installed AVG 8.0? > > If so, did you run the Avast removal tool (aswclear.exe) before you > installed AVG 8.0? ></span> I did uninstall Avast! through Control Panel-Programs and no I didn't run the Avast! Removal tool. Didn't know there was one...however, I didn't run that on the XP machine either, and IE7 functions perfectly normally on that... Quote
Guest Gordon Posted May 9, 2008 Posted May 9, 2008 "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:%23ByT42SsIHA.2064@TK2MSFTNGP05.phx.gbl...<span style="color:blue"> > Did you uninstall Avast before you installed AVG 8.0? > > If so, did you run the Avast removal tool (aswclear.exe) before you > installed AVG 8.0? > > http://files.avast.com/files/eng/aswclear.exe > > [sAVE aswclear.exe to your desktop & run manually, do not RUN it directly > from the download!] > > Did you reinstall AVG 8.0 without the Safe Search and Link Scanner modules > without first uninstalling AVG 8.0 or did you uninstall AVG 8.0 first?</span> Additional info - uninstalled Avast using the cleaner tool. Installed AVG without Safesearch and Link scanner modules. No change in behaviour - IE7 still hangs on opening a second window - Firefox does NOT however. Quote
Guest Gordon Posted May 9, 2008 Posted May 9, 2008 "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:%23ByT42SsIHA.2064@TK2MSFTNGP05.phx.gbl...<span style="color:blue"> > Did you uninstall Avast before you installed AVG 8.0?</span> More info - if I use the File-New Window within IE7, everything works OK. If I click on the IE7 icon either in the quick launch toolbar or on the start menu, it doesn't. Quote
Guest Don Varnau Posted May 9, 2008 Posted May 9, 2008 Hi, Try disabling other browser add-ons (not AVG) to see if there's a conflict with another add-on. Don [MS MVP- IE] "Gordon" <gbplinux@gmail.com.invalid> wrote in message news:fvvae0$fiv$1@news.mixmin.net...<span style="color:blue"> > Installed Free AVG 8 here today on two systems - Vista Home Premium SP1</span> and<span style="color:blue"> > XP SP3 with IE7. > On the Vista machine, the installation of AVG 8 broke IE7 in opening a > second window - it just hung until the "not responding" message appeared. > I tried installing AVG without the surfsearch function, and without the > Linkscanner module - still couldn't open a second window in IE. > Uninstalling of AVG 8 cured the problem. > > The installation on XP SP3 with IE7 had no effect at all. IE7 behaved > perfectly normally. > Anyone seen this, and is there a fix? > (The reason I went for AVG is that it picked up a virus on my XP machine > that Avast! did not.....) ></span> Quote
Guest Gordon Posted May 9, 2008 Posted May 9, 2008 "Don Varnau" <don_04[at]varnau[dot]org> wrote in message news:OG41WDbsIHA.3680@TK2MSFTNGP05.phx.gbl...<span style="color:blue"> > Hi, > Try disabling other browser add-ons (not AVG) to see if there's a conflict > with another add-on. ></span> Bingo! The Windows Live Toolbar Helper add-in seems to be the culprit. Quote
Guest Don Varnau Posted May 9, 2008 Posted May 9, 2008 "Gordon" <gbplinux@gmail.com.invalid> wrote in message news:g0157u$flp$1@news.mixmin.net... <span style="color:blue"> > "Don Varnau" <don_04[at]varnau[dot]org> wrote in message > news:OG41WDbsIHA.3680@TK2MSFTNGP05.phx.gbl...<span style="color:green"> > > Hi, > > Try disabling other browser add-ons (not AVG) to see if there's a</span></span> conflict<span style="color:blue"><span style="color:green"> > > with another add-on.</span></span> <span style="color:blue"> > > Bingo! The Windows Live Toolbar Helper add-in seems to be the culprit.</span> Great. Thanks for the update. Don Quote
Guest Tony Zamboni Posted May 13, 2008 Posted May 13, 2008 "Don Varnau" wrote:<span style="color:blue"> > "Gordon" <gbplinux@gmail.com.invalid> wrote in message > news:g0157u$flp$1@news.mixmin.net... > <span style="color:green"> > > "Don Varnau" <don_04[at]varnau[dot]org> wrote in message > > news:OG41WDbsIHA.3680@TK2MSFTNGP05.phx.gbl...<span style="color:darkred"> > > > Hi, > > > Try disabling other browser add-ons (not AVG) to see if there's a</span></span> > conflict<span style="color:green"><span style="color:darkred"> > > > with another add-on.</span> > > Bingo! The Windows Live Toolbar Helper add-in seems to be the culprit.</span> > Great. Thanks for the update.> > Don</span> Looks like there a lot more problems with AVG 8 free I and a lot of others have printing problems, link problems and with the protected mode off you cannot open another tab because of the popup that states something like "pages in a different security zone must be opened in a new window" When trying to print from IE7 the printer icon shows in the task bar but it shows 0 documents pending and nothing prints. It appears the file is not being spooled to the printer. I can print in all Office programs but not in IE7. By turning off the Protected Mode in IE7 I am able to print but that is not a suitable solution. If you search the web for IE7 print problems you will find that there are many and quite a few recently. The common thread I see is people questioning the source of the problem and trying to determine the fault seem to point to a similar set of circumstances. One of the requirements to install AVG 8 Free on a Vista system is first installing Microsoft’s KB929547 hotfix for windows filtering platform. I have recently updated AVG 7.5 to 8.0 on 2 separate machines and experienced the same IE7 printing problem with both. Two of my friends also did the same with the same results. I have 2 more machines with similar requirements and I am going to test IE7 after the KB929547 install and before installing AVG 8 to see if the printing problem is caused by the MS KB929547 update or the AVG 8 Free install. You will notice that AVG 8 has a Link Scanner and invades IE7 by scanning all of your links in a Google search to determine if they are harmful. The little wheel turns after each link and provides a green star with a checkmark if the link is thought to be OK. How cute! Turning off the Link Scanner in AVG did not solve the printing problem. I was a fan of AVG 7.5 because it was straight forward and did not interfere with other processes as the big guys do. So if you turn off the protected mode in IE7 so you can print and then eliminate the irritating bonk that happens when you open each page will AVG give you adequate protection? By right clicking on your IE7 startup icon and selecting {Properties, Shortcut} and then the advanced tab then check on the Run as Administrator box you will be able to print from IE. If you are running as a user this box will not allow you to check it. If that is the case use windows explorer to go to c:\Program Files\Internet Explorer\iexplore.exe. Right click on the iexplore file and select Send to desktop as shortcut. You will then be able to check the box on this icon to allow you to run as administrator. You will need to put your admin password in each time you open IE7 but at least you can print until the guilty party comes up with a solution. With Protected Mode On I cannot reply in this forum, so that's one more hook on the AVG 8 decision. The big guys Norton, McFee also mess with your computer. AVG slows down your web experience because of the damn Link Scanner. I ran for 3 years without any Virus protection and never had a problem. I suspect I may go back to no virus program unless Avg Gisoft fixes it. I wonder if the paid version of AVG has the same problem with IE7 Also see Subject: Printing - Vista Business SP1 / IE7 5/9/2008 8:16 AM PST on page 2 Quote
Guest Christopher Posted May 19, 2008 Posted May 19, 2008 I installed without toolbar and cannot print a web page in IE7. I also installed without the web features and still no printing from IE7. I just have the paid version now for anti-virus and anti-spy.span. "jmk94903" wrote in message news:%23XEHeoXuIHA.4492@TK2MSFTNGP02.phx.gbl...<span style="color:blue"> >I have Vista Ultimate SP1 installed. Quote
Guest robinb Posted May 23, 2008 Posted May 23, 2008 what can't you print? the only thing that cannot print are ads because AVG blocks those in the Web shield on the pro version and Link Scanner on the free version If you uncheck both you should be able to print robin "Christopher" <chrissie@lambo.org> wrote in message news:58754461-6114-41A5-9452-C88E3EEB3469@microsoft.com...<span style="color:blue"> >I installed without toolbar and cannot print a web page in IE7. I also >installed without the web features and still no printing from IE7. > > I just have the paid version now for anti-virus and anti-spy.span. > > > "jmk94903" wrote in message > news:%23XEHeoXuIHA.4492@TK2MSFTNGP02.phx.gbl...<span style="color:green"> >>I have Vista Ultimate SP1 installed. Quote
Guest Freakstone Posted May 24, 2008 Posted May 24, 2008 I can confirm that I've experienced the same problem on an OEM Dell install of Vista Home Premium + post install SP1 with IE7 and AVG 8. I've even used the AVG install switches that don't install the link scanner (hidden switches, need to be used at command line, listed on AVG's site) and still cannot print from IE7. There's nothing added to IE, no toolbars, no addins apart from the basic Microsoft ones installed by the OS. IE7 print preview appears fine, print driver settings are all available, when you send to print queue icon appears in systray but shows no docs to print. All other apps print fine. Removing AVG 8 resolves the issue. Have had to revert to AVG 7.5 for the meantime. robinb;3756958 Wrote: <span style="color:blue"> > what can't you print? > the only thing that cannot print are ads because AVG blocks those in > the Web > shield on the pro version and Link Scanner on the free version > If you uncheck both you should be able to print > robin > "Christopher" <chrissie@lambo.org> wrote in message > news:58754461-6114-41A5-9452-C88E3EEB3469@microsoft.com...<span style="color:green"> > >I installed without toolbar and cannot print a web page in IE7. I</span> > also<span style="color:green"> > >installed without the web features and still no printing from IE7. > > > > I just have the paid version now for anti-virus and anti-spy.span. > > > > > > "jmk94903" wrote in message > > news:%23XEHeoXuIHA.4492@TK2MSFTNGP02.phx.gbl...<span style="color:darkred"> > >>I have Vista Ultimate SP1 installed. Quote
Guest Gordon Posted May 24, 2008 Posted May 24, 2008 Freakstone wrote:<span style="color:blue"> > I can confirm that I've experienced the same problem on an OEM Dell > install of Vista Home Premium + post install SP1 with IE7 and AVG 8. > I've even used the AVG install switches that don't install the link > scanner (hidden switches, need to be used at command line, listed on > AVG's site) and still cannot print from IE7. There's nothing added to > IE, no toolbars, no addins apart from the basic Microsoft ones > installed by the OS. > > IE7 print preview appears fine, print driver settings are all > available, when you send to print queue icon appears in systray but > shows no docs to print. All other apps print fine. > > Removing AVG 8 resolves the issue. Have had to revert to AVG 7.5 for > the meantime. > </span> Interesting - I also have Home Premium SP1 with AVG free version 8, default install. Printing works OK in IE7 here.... Quote
Guest Christopher Posted May 25, 2008 Posted May 25, 2008 I cannot print anything that originates from IE7 - web page, banking, etc etc I can print anything else and I can print the pages if I use Firefox. AVG's response is to switch off UAC. "robinb" <robinbk9_nospam@msn.com> wrote in message news:F032F587-53D8-4D36-8A03-848D77DCA9E1@microsoft.com...<span style="color:blue"> > what can't you print? > the only thing that cannot print are ads because AVG blocks those in the > Web shield on the pro version and Link Scanner on the free version > If you uncheck both you should be able to print > robin > "Christopher" <chrissie@lambo.org> wrote in message > news:58754461-6114-41A5-9452-C88E3EEB3469@microsoft.com...<span style="color:green"> >>I installed without toolbar and cannot print a web page in IE7. I also >>installed without the web features and still no printing from IE7. >> >> I just have the paid version now for anti-virus and anti-spy.span. >> >> >> "jmk94903" wrote in message >> news:%23XEHeoXuIHA.4492@TK2MSFTNGP02.phx.gbl...<span style="color:darkred"> >>>I have Vista Ultimate SP1 installed. Quote
Guest Mark Veldhuis Posted May 25, 2008 Posted May 25, 2008 > I cannot print anything that originates from IE7 - web page, banking, etc etc Uninstall AVG 8 completely. Then reinstall it, but this time without the AVG toolbar. This should solve the problem. -- Met vriendelijke groet, Mark Veldhuis. Quote
Guest Christopher Posted May 25, 2008 Posted May 25, 2008 I already completely uninstalled AVG 8.0 and reinstalled without the Toolbar and Web Features. No difference. "Mark Veldhuis" <me@privacy.net> wrote in message news:O689GWkvIHA.4476@TK2MSFTNGP06.phx.gbl...<span style="color:blue"><span style="color:green"> >> I cannot print anything that originates from IE7 - web page, banking, etc >> etc</span> > > Uninstall AVG 8 completely. > Then reinstall it, but this time without the AVG toolbar. > This should solve the problem. > > -- > > Met vriendelijke groet, > Mark Veldhuis. > > </span> Quote
Guest MarkC Posted June 9, 2008 Posted June 9, 2008 "jmk94903" wrote: <span style="color:blue"> > I have Vista Ultimate SP1 installed. I installed AVG Free 8.0, but I unselected the Security Toolbar during the installation.I had no problem printing a web page in IE 7.Has anyone else tried AVG 8.0 without installing the Security Toolbar to confirm that the printing problem is in the toolbar?I suppose you could also try disabling the Security Toolbar in IE 7 if it is already installed.John > > > Post Originated from http://www.VistaForums.com Vista Support Forums > </span> Quote
Guest jmk94903 Posted June 9, 2008 Posted June 9, 2008 <span style="color:blue"> > "jmk94903" wrote: > <span style="color:green"> > > I have Vista Ultimate SP1 installed. I installed AVG Free 8.0, but I</span> > unselected the Security Toolbar during the installation.I had no > problem printing a web page in IE 7.Has anyone else tried AVG 8.0 > without installing the Security Toolbar to confirm that the printing > problem is in the toolbar?I suppose you could also try disabling the > Security Toolbar in IE 7 if it is already installed.John<span style="color:green"> > > > > > > Post Originated from http://www.VistaForums.com Vista Support Forums > >This is not correct as has been shown by others on this list.</span></span> My error was due to the fact that I was printing to a networked printer and not a locally attached printer. For some reason, network printers do work with IE7 and AVG 8.0 Free. As I added later, turning off UAC seems the only work-around. John -- jmk94903 ------------------------------------------------------------------------ jmk94903's Profile: http://forums.techarena.in/member.php?userid=49760 View this thread: http://forums.techarena.in/showthread.php?t=964352 http://forums.techarena.in Quote
Guest Robinb Posted June 17, 2008 Posted June 17, 2008 actually avg 8.0 free should have nothing to do with printing or network printing if you were using avg 8.0 with firewall then you might have to add the printer to the firewall settings I am running AVG without the tool bar. You can reinstall the program but this time do it as a repair and uncheck the tool bar option robin "jmk94903" <jmk94903.3ardrc@DoNotSpam.com> wrote in message news:jmk94903.3ardrc@DoNotSpam.com...<span style="color:blue"> ><span style="color:green"> >> "jmk94903" wrote: >><span style="color:darkred"> >> > I have Vista Ultimate SP1 installed. I installed AVG Free 8.0, but I</span> >> unselected the Security Toolbar during the installation.I had no >> problem printing a web page in IE 7.Has anyone else tried AVG 8.0 >> without installing the Security Toolbar to confirm that the printing >> problem is in the toolbar?I suppose you could also try disabling the >> Security Toolbar in IE 7 if it is already installed.John<span style="color:darkred"> >> > >> > >> > Post Originated from http://www.VistaForums.com Vista Support Forums >> >This is not correct as has been shown by others on this list.</span></span> > > My error was due to the fact that I was printing to a networked printer > and not a locally attached printer. For some reason, network printers > do work with IE7 and AVG 8.0 Free. > > As I added later, turning off UAC seems the only work-around. > > John > > > -- > jmk94903 > ------------------------------------------------------------------------ > jmk94903's Profile: http://forums.techarena.in/member.php?userid=49760 > View this thread: http://forums.techarena.in/showthread.php?t=964352 > > http://forums.techarena.in > </span> Quote
Guest Malke Posted June 17, 2008 Posted June 17, 2008 Robinb wrote: <span style="color:blue"> > actually avg 8.0 free should have nothing to do with printing or network > printing</span> (snip) But this is a known issue with AVG 8.0. Refer to the AVG user forums for more information. AVG Free Support Forum http://freeforum.avg.com/ Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! Quote
Guest Robinb Posted June 17, 2008 Posted June 17, 2008 i have avg 8.0 on 35 client computers and 10 of them are networking printers with no issues the rest are not but they can print just fine robin "Malke" <malke@invalid.invalid> wrote in message news:O$sL57I0IHA.524@TK2MSFTNGP05.phx.gbl...<span style="color:blue"> > Robinb wrote: ><span style="color:green"> >> actually avg 8.0 free should have nothing to do with printing or network >> printing</span> > > (snip) > > But this is a known issue with AVG 8.0. Refer to the AVG user forums for > more information. > > AVG Free Support Forum > http://freeforum.avg.com/ > > Malke > -- > MS-MVP > Elephant Boy Computers > www.elephantboycomputers.com > Don't Panic! </span> Quote
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