Guest Paul Posted May 11, 2008 Posted May 11, 2008 Hi Guys Looking for a bot of advice. My Father in-law has managed to pick up an infection of some sort on his PC. What happend was in the middle of playing an on line game (Call of Duty 4) (he is 75 by the way) the screan went red and a load of beatles started crawling over the screen, then a message popped up about his computer being infected with spy-ware. and now every time he tries to use Internet explorer the home page has changed to show AntiSpy Spider website. Also Task Manager has been disabled. I have tried various anti-virus and anti spyware software to resolve this problem but nothing is finding or fixing it. I have searched this problem and all the articals I have found talk about removing the Antispy spider after it has been installed. but on his machine there is no sign of it being installed. looks like its just add ware rather than the actual program. I have tried Kaspersky, AVG, Superantispyware and Ad-Aware Anyone got any thoughts Thanks Paul Quote
Guest Kayman Posted May 11, 2008 Posted May 11, 2008 On Sun, 11 May 2008 09:31:22 +0100, Paul wrote: <span style="color:blue"> > Hi Guys > > Looking for a bot of advice. > > My Father in-law has managed to pick up an infection of some sort on his PC. > > What happend was in the middle of playing an on line game (Call of Duty 4) > (he is 75 by the way) the screan went red and a load of beatles started > crawling over the screen, then a message popped up about his computer being > infected with spy-ware. and now every time he tries to use Internet explorer > the home page has changed to show AntiSpy Spider website. Also Task Manager > has been disabled. > > I have tried various anti-virus and anti spyware software to resolve this > problem but nothing is finding or fixing it. > > I have searched this problem and all the articals I have found talk about > removing the Antispy spider after it has been installed. but on his machine > there is no sign of it being installed. looks like its just add ware rather > than the actual program. > > I have tried Kaspersky, AVG, Superantispyware and Ad-Aware > > Anyone got any thoughts > </span> After Superantispyware and Ad-Aware is updated , it is suggested scanning the system in Safe Mode. How do you boot to Safe Mode? By pressing/tabbing F8 (or F5 on some keyboards) during re-boot. Alternatively: click onto Start==>Run, type "msconfig" (without quotation marks), click OK. Then click onto BOOT.INI tab and 'check' /SAFEBOOT then OK and click Restart. To go back to Normal Mode, you must access the System Configuration utility again and click the General tab then click/check the radio button 'Normal Startup'- load all device drivers and services'. A description of the Safe Mode Boot options in Windows XP http://support.microsoft.com/default.aspx?scid=315222 Unsuccessful? Download and execute HiJack This! (HJT) http://www.trendsecure.com/portal/en-US/th.../HJTInstall.exe Please, do not post HJT logs to this newsgroup. Fora where you can get expert advice for HiJack This! (HJT) logs. NOTE: Registration is required in any of the below before posting a log http://www.theeldergeek.com/forum/index.php?showforum=29 http://www.thespykiller.co.uk/index.php?board=3.0 http://www.bleepingcomputer.com/forums/forum22.html http://castlecops.com/forum67.html http://forums.tomcoyote.org/index.php?showforum=27 http://www.5starsupport.com/ipboard/index.php?showforum=18 http://www.spywarewarrior.com/viewforum.php?f=5 Quote
Guest Malke Posted May 11, 2008 Posted May 11, 2008 Paul wrote: <span style="color:blue"> > Hi Guys > > Looking for a bot of advice. > > My Father in-law has managed to pick up an infection of some sort on his > PC. > > What happend was in the middle of playing an on line game (Call of Duty 4) > (he is 75 by the way) the screan went red and a load of beatles started > crawling over the screen, then a message popped up about his computer > being infected with spy-ware. and now every time he tries to use Internet > explorer > the home page has changed to show AntiSpy Spider website. Also Task > Manager has been disabled. > > I have tried various anti-virus and anti spyware software to resolve this > problem but nothing is finding or fixing it. > > I have searched this problem and all the articals I have found talk about > removing the Antispy spider after it has been installed. but on his > machine there is no sign of it being installed. looks like its just add > ware rather than the actual program. > > I have tried Kaspersky, AVG, Superantispyware and Ad-Aware</span> At this point, you or your father-in-law should go here to find a removal tutorial: Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html When all else fails, get guided help at Bleeping Computer or choose one of the specialty forums listed below in no particular order. Register and read its posting FAQ. You will generally be asked to: 1. Download and execute HiJack This! (HJT) - http://www.trendsecure.com/portal/en-US/th.../HJTInstall.exe 2. Disable Notepad's word wrap - In Notepad.exe; Format --> uncheck; "Word wrap" 3. Download/run Deckard's System Scanner - http://www.techsupportforum.com/sectools/Deckard/dss.exe 4. Save the scan results (Main.txt and Extra.txt) 5. And then post the contents of Main.txt and Extra.txt in your post at the forum you chose. DO NOT POST LOGS IN THE MS NEWSGROUPS. http://aumha.org/downloads/hijackthis.zip http://aumha.net/ - Click on the HijackThis forum. Read the announcement and the stickies first . http://www.atribune.org/forums/index.php?showforum=9 http://aumha.net/viewforum.php?f=30 http://www.bleepingcomputer.com/forums/forum22.html http://castlecops.com/forum67.html http://www.dslreports.com/forum/cleanup http://www.cybertechhelp.com/forums/forumdisplay.php?f=25 http://www.geekstogo.com/forum/Malware_Rem...o_Here-f37.html http://gladiator-antivirus.com/forum/index.php?showforum=170 http://spywarewarrior.com/viewforum.php?f=5 http://forums.techguy.org/54-security/ Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! Quote
Guest ksreek Posted May 23, 2008 Posted May 23, 2008 Paste a LOG file of HJT (Hi jack this ) tool. Anti spy spider is a Browser Hijack trojan that often re directs to that particular site to purchase them..Its an Rogue Spyware Page that can be cleared easily.. ksreek JMVP Get HELP for you problems for Free www.virusresearch.info\forums Microsoft Pcsafety Tech group v-6sreek@mssupport.microsoft.com Quote
Guest David H. Lipman Posted May 23, 2008 Posted May 23, 2008 From: "ksreek" <ksreek@discussions.microsoft.com> | Paste a LOG file of HJT (Hi jack this ) tool. Anti spy spider is a Browser | Hijack trojan that often re directs to that particular site to purchase | them..Its an Rogue Spyware Page that can be cleared easily.. | ksreek As long as the HJT Log is posted to an Expert Forum and NOT here ! -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp Quote
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