Guest Paul Adare Posted May 20, 2008 Posted May 20, 2008 On Tue, 20 May 2008 06:35:09 -0400, jim wrote: <span style="color:blue"> > As you probably know, Geek Squad is owned by Best Buy and operates right out > of their stores. So, it is reasonable to assume that Best Buy sets the tone > for how Geek Squad operates (except for the influence that Microsoft's > $200,000,000 cash infusion gives them, of course).</span> This thread has nothing at all to do with either Vista or XP so please end it. Those who want to continue this useless discussion should take it to email, it doesn't belong in any of the news groups it has been excessively cross-posted to. -- Paul Adare http://www.identit.ca You forgot to do your backup 16 days ago. Tomorrow you will need that version. Quote
Guest The poster formerly known as 'Th Posted May 20, 2008 Posted May 20, 2008 Paul Adare wrote:<span style="color:blue"> > On Tue, 20 May 2008 06:35:09 -0400, jim wrote: > <span style="color:green"> >> As you probably know, Geek Squad is owned by Best Buy and operates right out >> of their stores. So, it is reasonable to assume that Best Buy sets the tone >> for how Geek Squad operates (except for the influence that Microsoft's >> $200,000,000 cash infusion gives them, of course).</span> > > This thread has nothing at all to do with either Vista or XP so please end > it. Those who want to continue this useless discussion should take it to > email, it doesn't belong in any of the news groups it has been excessively > cross-posted to. > </span> Your net-cop response in this thread has nothing at all to do with either Vista or XP so please end it. If you want to continue this useless net-nazi discussion should take it to email, it doesn't belong in any of the news groups it has been excessively cross-posted to. -- "Fair use is not merely a nice concept--it is a federal law based on free speech rights under the First Amendment and is a cornerstone of the creativity and innovation that is a hallmark of this country. Consumer rights in the digital age are not frivolous." - Maura Corbett DRM and unintended consequences: http://blogs.techrepublic.com.com/security...435&tag=nl.e101 Quote
Guest HeyBub Posted May 20, 2008 Posted May 20, 2008 Adam Albright wrote:<span style="color:blue"> > > Always amusing to see the Microsoft fateful exclude Microsoft from > what they admit are a laundry list of sins of other software > companies, software/hardware retailers etc., when everybody knows > Microsoft is the biggest offender when it comes to poor service, > crappy always buggy products and attempts to bully and be the 800 > pound gorilla in the room.</span> <span style="color:blue"> > > You see Mike, that MVP badge you so love to flash around looks pretty > tarnished when you always excuse Microsoft no matter what pretending > they are guiltless, like a good little fanboy is suppose to do.</span> There is a difference. Microsoft may release poor quality products and not stand behind them, but Microsoft's motives are pure and the perceived offenses can easily be attributed to oversight, mistake, or human error. That stands in stark contrast to those companies who deliberately set out to deceive. I wouldn't own stock in a wicked, wicked company! Anyway, to return to the thread - Best Buy is in for a change. They are bidding to take over Netflix, which has a very high customer statisfaction quotient. Whether Best Buy is the agent of change or the recipient has yet to be determined. Quote
Guest Synapse Syndrome Posted May 20, 2008 Posted May 20, 2008 "Bill in Co." <not_really_here@earthlink.net> wrote in message news:%23iFWzUquIHA.4528@TK2MSFTNGP03.phx.gbl...<span style="color:blue"><span style="color:green"><span style="color:darkred"> >>> The converter boxes will allow analog sets to continue to work with >>> over-the-air tv. No satellite or cable is required.</span> >> >> I don't know about what you call these in America, but we do not call >> them >> converter boxes. They are digital terrestrial receivers, as these >> analogue >> TVs just lack digital tuners. >></span> > Ahh, but see that would be too technical, for most of the Hollywood > consumer set here. :-) > > I like that term digital terrestrial receivers MUCH better - at least it > explains a bit better what it is (i.e., with the tuner for the new digital > channels).</span> Well, to be honest, here in the UK they are more commonly known as Freeview boxes, due to the service that they can provide. http://en.wikipedia.org/wiki/Freeview_%28United_Kingdom%29 http://www.freeview.co.uk/home We've moved from PAL to DVB-T digital for a number of years now, but HD is only just becoming popular. In the USA you seem to have gone straight from NTSC to HD ATSC. ss. Quote
Guest Synapse Syndrome Posted May 20, 2008 Posted May 20, 2008 "Terry R." <F1ComNOSPAM@pobox.com> wrote in message news:e8b$LDquIHA.4876@TK2MSFTNGP02.phx.gbl...<span style="color:blue"> > > Those living in the boonies will suffer the most probably. Since analog > gives varying degrees of quality, from lousy to good, digital will either > work or it won't. You won't "kind" of get a signal. If it's not strong > enough, you're out of luck.</span> People living in built-up areas will not get 'ghosting' with digital. This comes from the analogue signals bouncing off buildings and being received slightly later than the main signal. http://en.wikipedia.org/wiki/Ghosting_%28television%29 You won't get 'snow' either. http://en.wikipedia.org/wiki/Noise_%28video%29 But yes, if you had either of these problems with analogue, or a weak signal to start off with, you are unlikely to get a watchable digital picture at all. Fitting a high-gain antenna should fix it though. ss. Quote
Guest John Posted May 20, 2008 Posted May 20, 2008 Clean up (old) inventory. "jim" <jim@home.net> wrote in message news:7tAYj.164561$Er2.140665@bignews6.bellsouth.net...<span style="color:blue"> > Of course you are right, but why wouldn't Best Buy tell their customers > this? > > "Colin Barnhorst" <c.barnhorst@comcast.net> wrote in message > news:7BF56597-8493-4E6E-B9D9-EA06038C1D16@microsoft.com...<span style="color:green"> >> The converter boxes will allow analog sets to continue to work with >> over-the-air tv. No satellite or cable is required. >> >> "Mark H" <jmhonzell@nospam.comcast.net> wrote in message >> news:O9e3xzmuIHA.6096@TK2MSFTNGP06.phx.gbl...<span style="color:darkred"> >>> Your TV will not work if you do not receive Satellite or Cable and it is >>> not >>> digital ready. >>> >>> If you currently receive Satellite or Cable, it will work just fine and >>> the >>> TVs are a lot cheaper. >>> >>> >>> "jim" <jim@home.net> wrote in message >>> news:4OxYj.25248$C8.21645@bignews2.bellsouth.net... >>>> As you probably know, Geek Squad is owned by Best Buy and operates >>>> right >>> out >>>> of their stores. So, it is reasonable to assume that Best Buy sets the >>> tone >>>> for how Geek Squad operates (except for the influence that Microsoft's >>>> $200,000,000 cash infusion gives them, of course). >>>> >>>> Seeing as how the tone for the overall Best Buy/Geek Squad operations >>>> are >>>> set by Best Buy, it would behoove people to take note as to how Best >>>> Buy >>>> treats its customers before using the services of Geek Squad. >>>> >>>> As reported on CNET >>>> (http://www.news.com/8301-10784_3-9947410-7.html?tag=nefd.top), Best >>>> Buy >>> has >>>> been selling customers old ANALOG (that means the TVs are not ready for >>> the >>>> February 17, 2009 switch of ALL television to digital signals) >>>> televisions >>>> without the stickers MANDATED by the FCC that warn buyers that the sets >>> will >>>> not work after February 17, 2009 without buying an additional digital >>>> converter. >>>> >>>> That's nice. Screwing the public to dump old analog TVs that will work >>> for >>>> less than a year without the new digital signal converters. >>>> >>>> Makes me wonder what old, out-of-date crap Geek Squad is installing on >>>> people's PCs. >>>> >>>> jim >>>> >>>> >>> >>></span> >></span> > > </span> Quote
Guest db.·.. > Posted May 20, 2008 Posted May 20, 2008 it is buyer beware because there are no markets, corporations, industry that are above such scrutiny and concern. therefore if you have a complaint then you might try contacting the government. however, it is also a "voter beware" system. -- db·´¯`·...¸><)))º> "jim" <jim@home.net> wrote in message news:4OxYj.25248$C8.21645@bignews2.bellsouth.net...<span style="color:blue"> > As you probably know, Geek Squad is owned by Best Buy and operates right out > of their stores. So, it is reasonable to assume that Best Buy sets the tone > for how Geek Squad operates (except for the influence that Microsoft's > $200,000,000 cash infusion gives them, of course). > > Seeing as how the tone for the overall Best Buy/Geek Squad operations are set > by Best Buy, it would behoove people to take note as to how Best Buy treats > its customers before using the services of Geek Squad. > > As reported on CNET > (http://www.news.com/8301-10784_3-9947410-7.html?tag=nefd.top), Best Buy has > been selling customers old ANALOG (that means the TVs are not ready for the > February 17, 2009 switch of ALL television to digital signals) televisions > without the stickers MANDATED by the FCC that warn buyers that the sets will > not work after February 17, 2009 without buying an additional digital > converter. > > That's nice. Screwing the public to dump old analog TVs that will work for > less than a year without the new digital signal converters. > > Makes me wonder what old, out-of-date crap Geek Squad is installing on > people's PCs. > > jim > </span> Quote
Guest robinb Posted May 23, 2008 Posted May 23, 2008 65% of my clients come from Geek Squad for example: One of my clients brought in his pc because it was running very slow He was running xp sp2, 30 gig hd, 256 mb ram and was running, turbo tax, quicken, office type programs and on top of this was running mega big games They told him the computer needed a clean up So he paid $79.99 to clean it up and $50 to put Norton AV on it He took it home and found it was running slower than it was before and programs were crashing all over. He brought it back and they told him it was his cd burner causing this problem. funny how now they feel it is his cd burner causing the problem- So another $75 later, they installed a new cd burner Well seems that did not work either He found me by another client that I have that happens to be his friend. The first thing I looked at was the memory (which Geek Squad should have looked at first) How do you run all these mega programs and expect the computer to go faster on 256mbs of ram? I put in a gig for him and guess what? no more crashing and no more slow downs. I also removed Norton because i feel it hogs everything and put on AVG free which also made a mega difference. I can give you other horror stories. These guys are only out for the money and it seems they do not hire qualified techs. Anyone with a brain would have been able to figure out it was his memory to begin with. Wonder why they never tried that first,,, robin "Mike Hall - MVP" <mikehall@remove_mvps.com> wrote in message news:%23gMUH1muIHA.5288@TK2MSFTNGP06.phx.gbl...<span style="color:blue"> > "jim" <jim@home.net> wrote in message > news:4OxYj.25248$C8.21645@bignews2.bellsouth.net...<span style="color:green"> >> As you probably know, Geek Squad is owned by Best Buy and operates right >> out of their stores. So, it is reasonable to assume that Best Buy sets >> the tone for how Geek Squad operates (except for the influence that >> Microsoft's $200,000,000 cash infusion gives them, of course). >> >> Seeing as how the tone for the overall Best Buy/Geek Squad operations are >> set by Best Buy, it would behoove people to take note as to how Best Buy >> treats its customers before using the services of Geek Squad. >> >> As reported on CNET >> (http://www.news.com/8301-10784_3-9947410-7.html?tag=nefd.top), Best Buy >> has been selling customers old ANALOG (that means the TVs are not ready >> for the February 17, 2009 switch of ALL television to digital signals) >> televisions without the stickers MANDATED by the FCC that warn buyers >> that the sets will not work after February 17, 2009 without buying an >> additional digital converter. >> >> That's nice. Screwing the public to dump old analog TVs that will work >> for less than a year without the new digital signal converters. >> >> Makes me wonder what old, out-of-date crap Geek Squad is installing on >> people's PCs. >> >> jim >></span> > > > Digital cable and satellite boxes will convert to analogue, so the TVs > will still work, but you are right in that Best Buy and other major > computer stores have little integrity, and service to the customer runs > second to making money.. > > > -- > Mike Hall - MVP > How to construct a good post.. > http://dts-l.com/goodpost.htm > How to use the Microsoft Product Support Newsgroups.. > http://support.microsoft.com/default.aspx?...whelp&style=toc > Mike's Window - My Blog.. > http://msmvps.com/blogs/mikehall/default.aspx > > > > </span> Quote
Guest Patrick Posted May 23, 2008 Posted May 23, 2008 to tell the truth - and don't shoot me I'm only the messenger . This is corporate America hard at work. This is the mentality "Americans - generally" have come to expect regardless of it's lack of integrity. There are no $s in integrity. And no, I don't operate this way either nor do I or would I condone it. I am just a poor tech trying to eeek out a living - the honest way. I find the trouble and I fix it. If I don't fix it - you don't pay. Simple. "robinb" <robinbk9_nospam@msn.com> wrote in message news:5A78EBE0-0218-4887-80AB-9635B3ADE12D@microsoft.com...<span style="color:blue"> > 65% of my clients come from Geek Squad > for example: > One of my clients brought in his pc because it was running very slow > He was running xp sp2, 30 gig hd, 256 mb ram > and was running, turbo tax, quicken, office type programs > and on top of this was running mega big games > They told him the computer needed a clean up > So he paid $79.99 to clean it up and $50 to put Norton AV on it > He took it home and found it was running slower than it was before and > programs were crashing all over. > He brought it back and they told him it was his cd burner causing this > problem. > funny how now they feel it is his cd burner causing the problem- > So another $75 later, they installed a new cd burner > Well seems that did not work either > He found me by another client that I have that happens to be his friend. > The first thing I looked at was the memory (which Geek Squad should have > looked at first) > How do you run all these mega programs and expect the computer to go > faster on 256mbs of ram? > I put in a gig for him and guess what? no more crashing and no more slow > downs. > I also removed Norton because i feel it hogs everything and put on AVG > free which also made a mega difference. > > I can give you other horror stories. These guys are only out for the > money and it seems they do not hire qualified techs. Anyone with a brain > would have been able to figure out it was his memory to begin with. > Wonder why they never tried that first,,, > > robin > > "Mike Hall - MVP" <mikehall@remove_mvps.com> wrote in message > news:%23gMUH1muIHA.5288@TK2MSFTNGP06.phx.gbl...<span style="color:green"> >> "jim" <jim@home.net> wrote in message >> news:4OxYj.25248$C8.21645@bignews2.bellsouth.net...<span style="color:darkred"> >>> As you probably know, Geek Squad is owned by Best Buy and operates right >>> out of their stores. So, it is reasonable to assume that Best Buy sets >>> the tone for how Geek Squad operates (except for the influence that >>> Microsoft's $200,000,000 cash infusion gives them, of course). >>> >>> Seeing as how the tone for the overall Best Buy/Geek Squad operations >>> are set by Best Buy, it would behoove people to take note as to how Best >>> Buy treats its customers before using the services of Geek Squad. >>> >>> As reported on CNET >>> (http://www.news.com/8301-10784_3-9947410-7.html?tag=nefd.top), Best Buy >>> has been selling customers old ANALOG (that means the TVs are not ready >>> for the February 17, 2009 switch of ALL television to digital signals) >>> televisions without the stickers MANDATED by the FCC that warn buyers >>> that the sets will not work after February 17, 2009 without buying an >>> additional digital converter. >>> >>> That's nice. Screwing the public to dump old analog TVs that will work >>> for less than a year without the new digital signal converters. >>> >>> Makes me wonder what old, out-of-date crap Geek Squad is installing on >>> people's PCs. >>> >>> jim >>></span> >> >> >> Digital cable and satellite boxes will convert to analogue, so the TVs >> will still work, but you are right in that Best Buy and other major >> computer stores have little integrity, and service to the customer runs >> second to making money.. >> >> >> -- >> Mike Hall - MVP >> How to construct a good post.. >> http://dts-l.com/goodpost.htm >> How to use the Microsoft Product Support Newsgroups.. >> http://support.microsoft.com/default.aspx?...whelp&style=toc >> Mike's Window - My Blog.. >> http://msmvps.com/blogs/mikehall/default.aspx >> >> >> >></span> > </span> Quote
Guest herbzee Posted May 23, 2008 Posted May 23, 2008 Robin, where are U located? Cheers-Herb. <span style="color:blue"> > "robinb" <robinbk9_nospam@msn.com> wrote in message > news:5A78EBE0-0218-4887-80AB-9635B3ADE12D@microsoft.com...<span style="color:green"> >> 65% of my clients come from Geek Squad >> for example: >> One of my clients brought in his pc because it was running very slow >> He was running xp sp2, 30 gig hd, 256 mb ram >> and was running, turbo tax, quicken, office type programs >> and on top of this was running mega big games >> They told him the computer needed a clean up >> So he paid $79.99 to clean it up and $50 to put Norton AV on it >> He took it home and found it was running slower than it was before and >> programs were crashing all over. >> He brought it back and they told him it was his cd burner causing this >> problem. >> funny how now they feel it is his cd burner causing the problem- >> So another $75 later, they installed a new cd burner >> Well seems that did not work either >> He found me by another client that I have that happens to be his friend. >> The first thing I looked at was the memory (which Geek Squad should have >> looked at first) >> How do you run all these mega programs and expect the computer to go >> faster on 256mbs of ram? >> I put in a gig for him and guess what? no more crashing and no more slow >> downs. >> I also removed Norton because i feel it hogs everything and put on AVG >> free which also made a mega difference. >> >> I can give you other horror stories. These guys are only out for the >> money and it seems they do not hire qualified techs. Anyone with a brain >> would have been able to figure out it was his memory to begin with. >> Wonder why they never tried that first,,, >> >> robin</span></span> Quote
Guest philo Posted May 24, 2008 Posted May 24, 2008 "robinb" <robinbk9_nospam@msn.com> wrote in message news:5A78EBE0-0218-4887-80AB-9635B3ADE12D@microsoft.com...<span style="color:blue"> > 65% of my clients come from Geek Squad > for example: > One of my clients brought in his pc because it was running very slow > He was running xp sp2, 30 gig hd, 256 mb ram > and was running, turbo tax, quicken, office type programs > and on top of this was running mega big games > They told him the computer needed a clean up > So he paid $79.99 to clean it up and $50 to put Norton AV on it > He took it home and found it was running slower than it was before and > programs were crashing all over. > He brought it back and they told him it was his cd burner causing this > problem. > funny how now they feel it is his cd burner causing the problem- > So another $75 later, they installed a new cd burner > Well seems that did not work either > He found me by another client that I have that happens to be his friend. > The first thing I looked at was the memory (which Geek Squad should have > looked at first) > How do you run all these mega programs and expect the computer to go</span> faster<span style="color:blue"> > on 256mbs of ram? > I put in a gig for him and guess what? no more crashing and no more slow > downs. > I also removed Norton because i feel it hogs everything and put on AVG</span> free<span style="color:blue"> > which also made a mega difference. > > I can give you other horror stories. These guys are only out for the</span> money<span style="color:blue"> > and it seems they do not hire qualified techs. Anyone with a brain would > have been able to figure out it was his memory to begin with. > Wonder why they never tried that first,,, ></span> I was given a P4 in non-working condition. It came from a friend of a friend who had Geek Squad check it out. There was a bill attached for about $75. It said something to the effect that they could not check the machine because the CPU fan was defective. Amazing!!!! I checked it and found that it was simply the header on the mobo... I just wired the fan to a power supply termination and the machine worked fine. Quote
Guest bobby Posted May 24, 2008 Posted May 24, 2008 I am only a lonely programmer. Trained myself using Microsoft Products such as BASIC. "Patrick" <juspatrick58@hotmail.com> wrote in message news:OAiajPSvIHA.4476@TK2MSFTNGP06.phx.gbl...<span style="color:blue"> > to tell the truth - and don't shoot me I'm only the messenger . > > This is corporate America hard at work. > > This is the mentality "Americans - generally" have come to expect > regardless of it's lack of integrity. > > There are no $s in integrity. > And no, I don't operate this way either nor do I or would I condone it. > I am just a poor tech trying to eeek out a living - the honest way. > I find the trouble and I fix it. > If I don't fix it - you don't pay. > Simple. > > > > > > "robinb" <robinbk9_nospam@msn.com> wrote in message > news:5A78EBE0-0218-4887-80AB-9635B3ADE12D@microsoft.com...<span style="color:green"> >> 65% of my clients come from Geek Squad >> for example: >> One of my clients brought in his pc because it was running very slow >> He was running xp sp2, 30 gig hd, 256 mb ram >> and was running, turbo tax, quicken, office type programs >> and on top of this was running mega big games >> They told him the computer needed a clean up >> So he paid $79.99 to clean it up and $50 to put Norton AV on it >> He took it home and found it was running slower than it was before and >> programs were crashing all over. >> He brought it back and they told him it was his cd burner causing this >> problem. >> funny how now they feel it is his cd burner causing the problem- >> So another $75 later, they installed a new cd burner >> Well seems that did not work either >> He found me by another client that I have that happens to be his friend. >> The first thing I looked at was the memory (which Geek Squad should have >> looked at first) >> How do you run all these mega programs and expect the computer to go >> faster on 256mbs of ram? >> I put in a gig for him and guess what? no more crashing and no more slow >> downs. >> I also removed Norton because i feel it hogs everything and put on AVG >> free which also made a mega difference. >> >> I can give you other horror stories. These guys are only out for the >> money and it seems they do not hire qualified techs. Anyone with a brain >> would have been able to figure out it was his memory to begin with. >> Wonder why they never tried that first,,, >> >> robin >> >> "Mike Hall - MVP" <mikehall@remove_mvps.com> wrote in message >> news:%23gMUH1muIHA.5288@TK2MSFTNGP06.phx.gbl...<span style="color:darkred"> >>> "jim" <jim@home.net> wrote in message >>> news:4OxYj.25248$C8.21645@bignews2.bellsouth.net... >>>> As you probably know, Geek Squad is owned by Best Buy and operates >>>> right out of their stores. So, it is reasonable to assume that Best >>>> Buy sets the tone for how Geek Squad operates (except for the influence >>>> that Microsoft's $200,000,000 cash infusion gives them, of course). >>>> >>>> Seeing as how the tone for the overall Best Buy/Geek Squad operations >>>> are set by Best Buy, it would behoove people to take note as to how >>>> Best Buy treats its customers before using the services of Geek Squad. >>>> >>>> As reported on CNET >>>> (http://www.news.com/8301-10784_3-9947410-7.html?tag=nefd.top), Best >>>> Buy has been selling customers old ANALOG (that means the TVs are not >>>> ready for the February 17, 2009 switch of ALL television to digital >>>> signals) televisions without the stickers MANDATED by the FCC that warn >>>> buyers that the sets will not work after February 17, 2009 without >>>> buying an additional digital converter. >>>> >>>> That's nice. Screwing the public to dump old analog TVs that will work >>>> for less than a year without the new digital signal converters. >>>> >>>> Makes me wonder what old, out-of-date crap Geek Squad is installing on >>>> people's PCs. >>>> >>>> jim >>>> >>> >>> >>> Digital cable and satellite boxes will convert to analogue, so the TVs >>> will still work, but you are right in that Best Buy and other major >>> computer stores have little integrity, and service to the customer runs >>> second to making money.. >>> >>> >>> -- >>> Mike Hall - MVP >>> How to construct a good post.. >>> http://dts-l.com/goodpost.htm >>> How to use the Microsoft Product Support Newsgroups.. >>> http://support.microsoft.com/default.aspx?...whelp&style=toc >>> Mike's Window - My Blog.. >>> http://msmvps.com/blogs/mikehall/default.aspx >>> >>> >>> >>></span> >></span> > > </span> Quote
Guest clintonG Posted May 24, 2008 Posted May 24, 2008 I refer to them as the Creep Squad as they give Geeks a bad name. "robinb" <robinbk9_nospam@msn.com> wrote in message news:5A78EBE0-0218-4887-80AB-9635B3ADE12D@microsoft.com...<span style="color:blue"> > 65% of my clients come from Geek Squad > for example: > One of my clients brought in his pc because it was running very slow > He was running xp sp2, 30 gig hd, 256 mb ram > and was running, turbo tax, quicken, office type programs > and on top of this was running mega big games > They told him the computer needed a clean up > So he paid $79.99 to clean it up and $50 to put Norton AV on it > He took it home and found it was running slower than it was before and > programs were crashing all over. > He brought it back and they told him it was his cd burner causing this > problem. > funny how now they feel it is his cd burner causing the problem- > So another $75 later, they installed a new cd burner > Well seems that did not work either > He found me by another client that I have that happens to be his friend. > The first thing I looked at was the memory (which Geek Squad should have > looked at first) > How do you run all these mega programs and expect the computer to go > faster on 256mbs of ram? > I put in a gig for him and guess what? no more crashing and no more slow > downs. > I also removed Norton because i feel it hogs everything and put on AVG > free which also made a mega difference. > > I can give you other horror stories. These guys are only out for the > money and it seems they do not hire qualified techs. Anyone with a brain > would have been able to figure out it was his memory to begin with. > Wonder why they never tried that first,,, > > robin > > "Mike Hall - MVP" <mikehall@remove_mvps.com> wrote in message > news:%23gMUH1muIHA.5288@TK2MSFTNGP06.phx.gbl...<span style="color:green"> >> "jim" <jim@home.net> wrote in message >> news:4OxYj.25248$C8.21645@bignews2.bellsouth.net...<span style="color:darkred"> >>> As you probably know, Geek Squad is owned by Best Buy and operates right >>> out of their stores. So, it is reasonable to assume that Best Buy sets >>> the tone for how Geek Squad operates (except for the influence that >>> Microsoft's $200,000,000 cash infusion gives them, of course). >>> >>> Seeing as how the tone for the overall Best Buy/Geek Squad operations >>> are set by Best Buy, it would behoove people to take note as to how Best >>> Buy treats its customers before using the services of Geek Squad. >>> >>> As reported on CNET >>> (http://www.news.com/8301-10784_3-9947410-7.html?tag=nefd.top), Best Buy >>> has been selling customers old ANALOG (that means the TVs are not ready >>> for the February 17, 2009 switch of ALL television to digital signals) >>> televisions without the stickers MANDATED by the FCC that warn buyers >>> that the sets will not work after February 17, 2009 without buying an >>> additional digital converter. >>> >>> That's nice. Screwing the public to dump old analog TVs that will work >>> for less than a year without the new digital signal converters. >>> >>> Makes me wonder what old, out-of-date crap Geek Squad is installing on >>> people's PCs. >>> >>> jim >>></span> >> >> >> Digital cable and satellite boxes will convert to analogue, so the TVs >> will still work, but you are right in that Best Buy and other major >> computer stores have little integrity, and service to the customer runs >> second to making money.. >> >> >> -- >> Mike Hall - MVP >> How to construct a good post.. >> http://dts-l.com/goodpost.htm >> How to use the Microsoft Product Support Newsgroups.. >> http://support.microsoft.com/default.aspx?...whelp&style=toc >> Mike's Window - My Blog.. >> http://msmvps.com/blogs/mikehall/default.aspx >> >> >> >></span> > </span> Quote
Guest Timothy Daniels Posted May 24, 2008 Posted May 24, 2008 "philo" wrote:<span style="color:blue"> > I checked it and found that it was simply the header on the mobo... > I just wired the fan to a power supply termination > and the machine worked fine.</span> Their corporate attorneys may have advised a policy that limits liability exposure by not doing any "wiring". "Wiring" could be classed as "engineering", and that would open them up to all kinds of lawsuits in the event of fire or electrocution. TimDaniels Quote
Guest Unknown Posted May 24, 2008 Posted May 24, 2008 Not so. Many circuit boards are repaired by wiring. Example: a printed circuit board land pattern is repaired via point to point wiring. "Timothy Daniels" <NoSpam@SpamMeNot.com> wrote in message news:eH87iHdvIHA.2292@TK2MSFTNGP05.phx.gbl...<span style="color:blue"> > "philo" wrote:<span style="color:green"> >> I checked it and found that it was simply the header on the mobo... >> I just wired the fan to a power supply termination >> and the machine worked fine.</span> > > Their corporate attorneys may have advised a policy that > limits liability exposure by not doing any "wiring". "Wiring" could > be classed as "engineering", and that would open them up to all > kinds of lawsuits in the event of fire or electrocution. > > TimDaniels > </span> Quote
Guest philo Posted May 27, 2008 Posted May 27, 2008 "Timothy Daniels" <NoSpam@SpamMeNot.com> wrote in message news:eH87iHdvIHA.2292@TK2MSFTNGP05.phx.gbl...<span style="color:blue"> > "philo" wrote:<span style="color:green"> > > I checked it and found that it was simply the header on the mobo... > > I just wired the fan to a power supply termination > > and the machine worked fine.</span> > > Their corporate attorneys may have advised a policy that > limits liability exposure by not doing any "wiring". "Wiring" could > be classed as "engineering", and that would open them up to all > kinds of lawsuits in the event of fire or electrocution. > > TimDaniels > ></span> The "wiring" I did consisted of putting a different plug on the fan. But their analysis simply said "bad fan". They never even tested the machine. Quote
Guest Brian W Posted May 28, 2008 Posted May 28, 2008 "robinb" <robinbk9_nospam@msn.com> wrote in message news:5A78EBE0-0218-4887-80AB-9635B3ADE12D@microsoft.com...<span style="color:blue"> > 65% of my clients come from Geek Squad > for example: > One of my clients brought in his pc because it was running very slow > He was running xp sp2, 30 gig hd, 256 mb ram > and was running, turbo tax, quicken, office type programs > and on top of this was running mega big games > They told him the computer needed a clean up > So he paid $79.99 to clean it up and $50 to put Norton AV on it > He took it home and found it was running slower than it was before and > programs were crashing all over. > He brought it back and they told him it was his cd burner causing this > problem. > funny how now they feel it is his cd burner causing the problem- > So another $75 later, they installed a new cd burner > Well seems that did not work either > He found me by another client that I have that happens to be his friend. > The first thing I looked at was the memory (which Geek Squad should have > looked at first) > How do you run all these mega programs and expect the computer to go > faster on 256mbs of ram? > I put in a gig for him and guess what? no more crashing and no more slow > downs. > I also removed Norton because i feel it hogs everything and put on AVG > free which also made a mega difference. > > I can give you other horror stories. These guys are only out for the > money and it seems they do not hire qualified techs. Anyone with a brain > would have been able to figure out it was his memory to begin with. > Wonder why they never tried that first,,, > > robin ></span> This makes the 'tech guys' at PC World in the UK look intelligent! Quote
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