Defender file empty

[Guest Bette Boop]

I haven't been able to open attachments or download programs. I found out

that a file(?) is empty in the Defender program. Mpoav.dll, I think is the

problem. Do I need a Defender media to fix the problem? With help I tried

to restore everything from back to when the problem started. Since I am not

good with the technical end of this, I hope I am describing the problem

properly. Any help will be appreciated

--

Bette Boop

[Guest MowGreen [MVP]]

Try this first, Bette:

 

Open an Elevated Command Prompt [ Start Search > type in cmd > click

Search > right click cmd and choose 'Run as administrator ]

 

At the prompt, type in the following and then press Enter

 

winmgmt /verifyrepository

 

Wait awhile ... If WMI repository is reported to be inconsistent, type

in and then press Enter

 

winmgmt /salvagerepository

 

or, you can stop the service, rename the wbem depository, and then

restart the system by entering the following, pressing Enter after each

command

 

net stop winmgmt /y

cd %windir%\system32\wbem\

ren repository repository.old

 

Restart the system now.

 

If the file in question is indeed 'empty', then run the System File

Checker from an Elevated Command Prompt:

http://vistasupport.mvps.org/system_file_checker.htm

 

That should replace it with a 'full' copy since the file in question

is included with Vista.

 

MowGreen [MVP 2003-2008]

===============

-343- FDNY

Never Forgotten

===============

 

 

 

Bette Boop wrote:

<span style="color:blue">

> I haven't been able to open attachments or download programs. I found out

> that a file(?) is empty in the Defender program. Mpoav.dll, I think is the

> problem. Do I need a Defender media to fix the problem? With help I tried

> to restore everything from back to when the problem started. Since I am not

> good with the technical end of this, I hope I am describing the problem

> properly. Any help will be appreciated</span>