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Please help us with a fraud situation


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Guest irfansmith@gmail.com
Posted

Please help us with a fraud situation

 

We had some identity thefts situations with our credit cards and Bank

accounts.

People using our credit cards and writing checks against our account.

 

How can I set up a really secure internet connection in my home ?

 

I use a Windows XP - wireless laptop to access the internet I have

in my home.

We use Comcast cable.

We have a WPA secure internet. We use a Netgear Rangemax MIMO

and the Comcast modem.

 

Somehow some people have managed to get both our credit card numbers

and bank account numbers and even driving license number.

 

I use this internet to access all our bank accounts etc.

 

Because of the fraud that occurred, we want to make sure that

we have a really secure internet connection.

 

What additional hardware, software etc do I need, if any ?

Since I am not a techie, pls help me with as much detail as possible.

 

 

Thanks in advance for your help,

 

Irfan Smith

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Guest S. Pidgorny
Posted

Do you really keep your drivers' license number on your computer? Chances

are the fraudsters got your information from somwhere else - like a credit

application where it got processed.

 

First, contact your financial institutions and arrange for your accounts

changed. Also change passwords for all online services you're using. If

you're using common pattern for your passwords, change that too.

 

You need to go through few state bureaucracies to secure your ID. Guidelines

for the US citizens are this:

 

http://www.usdoj.gov/criminal/fraud/websit...ml#whatifvictim

 

Governments of many other free countries provide similar information.

 

As for the computer cleanup - I suggest reformatting and restoring critical

data from a virus-checked backups.

 

--

Svyatoslav Pidgorny, MS MVP - Security, MCSE

-= F1 is the key =-

 

http://sl.mvps.org http://msmvps.com/blogs/sp

 

 

 

<irfansmith@gmail.com> wrote in message

news:cf7c0333-86ac-4512-be44-c918b859c244@x19g2000prg.googlegroups.com...<span style="color:blue">

> Please help us with a fraud situation

>

> We had some identity thefts situations with our credit cards and Bank

> accounts.

> People using our credit cards and writing checks against our account.

>

> How can I set up a really secure internet connection in my home ?

>

> I use a Windows XP - wireless laptop to access the internet I have

> in my home.

> We use Comcast cable.

> We have a WPA secure internet. We use a Netgear Rangemax MIMO

> and the Comcast modem.

>

> Somehow some people have managed to get both our credit card numbers

> and bank account numbers and even driving license number.

>

> I use this internet to access all our bank accounts etc.

>

> Because of the fraud that occurred, we want to make sure that

> we have a really secure internet connection.

>

> What additional hardware, software etc do I need, if any ?

> Since I am not a techie, pls help me with as much detail as possible.

>

>

> Thanks in advance for your help,

>

> Irfan Smith </span>

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