Problem due to worm!

[Guest BillyJay]

I can't see hidden files due to a worm. I delete this worm but the problem is

remaining! What can i do for this?

[Guest Carey Frisch [MVP]]

Once your PC is infected with a computer virus or worm, your

computer becomes compromised and nothing less than a reinstallation

of the operating system is going to work. Yes, you

can scan and eliminate the initial virus, but you generally

cannot undo the damage caused by the virus to the system

files. You'll need to reformat your hard drive and then

reinstall your Windows operating system.

 

After restoring your system, consider installing a good

antivirus program, such as Windows OneCare. You can

try it absolutely FREE for 90 days.

http://onecare.live.com/standard/en-us/default.htm

 

 

--

Carey Frisch

Microsoft MVP

Windows Desktop Experience -

Windows Vista Enthusiast

 

---------------------------------------------------------------

 

"BillyJay" <BillyJay@discussions.microsoft.com> wrote in message news:9E992F23-E5EC-44B3-B8E5-659C1DB554ED@microsoft.com...

I can't see hidden files due to a worm. I delete this worm but the problem is

remaining! What can i do for this?

[Guest Malke]

BillyJay wrote:

<span style="color:blue">

> I can't see hidden files due to a worm. I delete this worm but the problem

> is remaining! What can i do for this?</span>

 

Go through these general malware removal steps systematically -

http://www.elephantboycomputers.com/page2....emoving_Malware

 

Include scanning with David Lipman's Multi_AV and follow instructions to do

all scans in Safe Mode. Please see the special Notes regarding using

Multi_AV in Vista.

 

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions

http://tinyurl.com/yoeru3 - download link and more instructions

 

You can also check to see if there are targeted removal steps for your

malware here:

Bleeping Computer removal how-to's -

http://www.bleepingcomputer.com/forums/forum55.html

 

When all else fails, get guided help. Choose one of the specialty forums

listed at the first link. Register and read its posting FAQ. DO NOT POST

LOGS IN THE MS NEWSGROUPS.

 

Standard disclaimer: I can't see and test your computer myself, so these are

just suggestions based on many years of being a professional computer tech;

suggestions based on what you've written. You should not take my

suggestions as a definitive diagnosis. If you can't do the work yourself

(and there is no shame in admitting this isn't your cup of tea), take the

machine to a professional computer repair shop (not your local equivalent

of BigComputerStore/GeekSquad). Please be aware that not all local shops

are skilled at removing malware and even if they are, your computer may be

so infested that Windows will need to be clean-installed. If possible, have

all your data backed up before you take the machine into a shop.

 

Malke

--

MS-MVP

Elephant Boy Computers

www.elephantboycomputers.com

Don't Panic!

[Guest Mick Murphy]

Security Programs I use; and how to use them to remove problems.

 

Vista’s Firewall works very well.

 

http://www.avast.com/eng/download-avast-home.html

 

Avast Anti-Virus is Vista compatible (32bit and 64bit Versions), FREE,

auto-updating, and a low resources user of your computer.

And, only have 1(one) Anti-Virus installed / running on your computer at any

one time..

Conflicts may occur if you have more than 1(one).

 

http://www.spybot.info/en/index.html

 

Spybot Search & Destroy 1.5.2 is a very good, FREE Anti-Spyware Program.

Download, install, update, and immunize your System with it.

Then SCAN with it.

Update it, and scan your System once a fortnight.

 

http://www.javacoolsoftware.com/spywareblaster.html

 

SpywareBlaster 4.0 is a non-intrusive, FREE Anti-Spyware Program that runs

in the background (no scanning by you!).

Update it once a fortnight, and let it do its work in the background!

 

Important re: Safe Mode

If you happen to find a problem that you can’t uninstall / delete, reboot

the computer, and go into Safe Mode.

To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow

key to get to Safe Mode, then hit ENTER.

RESCAN your computer with Avast and Spybot S & D while in Safe Mode.

 

--

Mick Murphy - Qld - Australia

 

 

"BillyJay" wrote:

<span style="color:blue">

> I can't see hidden files due to a worm. I delete this worm but the problem is

> remaining! What can i do for this?</span>

[Guest FromTheRafters]

You can't see hidden files!?

That is perfectly normal.

 

....but seriously, knowing which worm (and which detector

detected it as such) is a very helpful fact to give in a post

such as yours.

 

Otherwise, you're stuck with the more general procedures

others have outlined.

 

You may end up using Malke's and/or Carey's methods

anyway in the end. Some worms make Carey's method

your only solution.

 

"BillyJay" <BillyJay@discussions.microsoft.com> wrote in message

news:9E992F23-E5EC-44B3-B8E5-659C1DB554ED@microsoft.com...<span style="color:blue">

>I can't see hidden files due to a worm. I delete this worm but the problem

>is

> remaining! What can i do for this? </span>