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Unplugged Cable/Media Disconnected


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Guest trike1
Posted

I have a Dell laptop. At office I connect to the network through a

cable, while at home I connect through the wireless option (Linksys).

It's been working fine for over a year.

 

I am now at a new location. The router here is ProNet. I have no

problems connecting through wireless, however when I plug in the cable

I get a message saying "a network cable is unplugged". I've checked

the cables, they are ok. I've even plugged the cable from the laptop

to the modem directly but continue to get the same error.

 

I did an :ipconfig /all" and it showed me both the wireless card and

the regular NIC. It says "media disconnected" for the regular NIC.

 

Any sugestions on how I could resolve this problem.

 

Thank you.

Guest Shenan Stanley
Posted

trike1 wrote:<span style="color:blue">

> I have a Dell laptop. At office I connect to the network through a

> cable, while at home I connect through the wireless option

> (Linksys). It's been working fine for over a year.

>

> I am now at a new location. The router here is ProNet. I have no

> problems connecting through wireless, however when I plug in the

> cable I get a message saying "a network cable is unplugged". I've

> checked the cables, they are ok. I've even plugged the cable from

> the laptop to the modem directly but continue to get the same error.

>

> I did an :ipconfig /all" and it showed me both the wireless card and

> the regular NIC. It says "media disconnected" for the regular NIC.

>

> Any sugestions on how I could resolve this problem.</span>

 

Assuming the network (wired) actually works for other machines and the wired

on the laptop doesn't work elsewhere currently (test it) - it looks like

it is fried on your laptop. Repair it, replace the part in some other way

or replace the laptop.

 

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

  • 4 weeks later...
Guest Kevin Hatfield
Posted

There are a few things you can try:

1. One is to completely power off the machine and bring it back up.

2. Try a new cable. (Is the cable a cross-over? It should be straight

through)

3. Disable the adapter in Windows and re-enable it.

4. Remove the NIC drivers and allow them to re-install from Dell.

 

If all fails - then I would have to bet the NIC has gone bad in the laptop.

That is fairly rare so I would try

all of the above before giving up.

 

Thanks

"Shenan Stanley" <newshelper@gmail.com> wrote in message

news:eIcwNN4yIHA.1504@TK2MSFTNGP05.phx.gbl...<span style="color:blue">

> trike1 wrote:<span style="color:green">

>> I have a Dell laptop. At office I connect to the network through a

>> cable, while at home I connect through the wireless option

>> (Linksys). It's been working fine for over a year.

>>

>> I am now at a new location. The router here is ProNet. I have no

>> problems connecting through wireless, however when I plug in the

>> cable I get a message saying "a network cable is unplugged". I've

>> checked the cables, they are ok. I've even plugged the cable from

>> the laptop to the modem directly but continue to get the same error.

>>

>> I did an :ipconfig /all" and it showed me both the wireless card and

>> the regular NIC. It says "media disconnected" for the regular NIC.

>>

>> Any sugestions on how I could resolve this problem.</span>

>

> Assuming the network (wired) actually works for other machines and the

> wired on the laptop doesn't work elsewhere currently (test it) - it

> looks like it is fried on your laptop. Repair it, replace the part in

> some other way or replace the laptop.

>

> --

> Shenan Stanley

> MS-MVP

> --

> How To Ask Questions The Smart Way

> http://www.catb.org/~esr/faqs/smart-questions.html

> </span>

  • 1 month later...
Guest okimar
Posted

I don't know how old your posting is, but I'm having the same problem. I've

tried everything people have told you to try before looking here for the

answer. If anyone has any other suggestions, I could use some help too!

Guest Shenan Stanley
Posted

okimar wrote:<span style="color:blue">

> I don't know how old your posting is, but I'm having the same

> problem. I've tried everything people have told you to try before

> looking here for the answer. If anyone has any other suggestions,

> I could use some help too!</span>

 

You "Repair[ed] it, replace[d] the part in some other way or replace[d] the

laptop" and are still having the issue?

 

(In reference to your, "I've tried everything people have told you to try

before looking here for the answer.")

 

The conversation in its entirety:

http://groups.google.com/group/microsoft.p...11a59a43c1b689c

 

Posted on June 10, 2008.

 

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

Guest okimar@gmail.com
Posted

On Aug 14, 11:08 pm, "Shenan Stanley" <newshel...@gmail.com> wrote:<span style="color:blue">

> okimar wrote:<span style="color:green">

> > I don't know how old your posting is, but I'm having the same

> > problem.  I've tried everything people have told you to try before

> > looking here for the answer.  If anyone has any other suggestions,

> > I could use some help too!</span>

>

> You "Repair[ed] it, replace[d] the part in some other way or replace[d] the

> laptop" and are still having the issue?

>

> (In reference to your, "I've tried everything people have told you to try

> before looking here for the answer.")

>

> The conversation in its entirety:http://groups.google.com/group/microsoft.....ty/browse_frm/t...

>

> Posted on June 10, 2008.

>

> --

> Shenan Stanley

>      MS-MVP

> --

> How To Ask Questions The Smart Wayhttp://www.catb.org/~esr/faqs/smart-questions.html</span>

 

I didn't replace the laptop and don't have the money to have it

fixed. I had to settle for going for a USB connection to my cable

modem. (It only cost $6 to get back online that way...)

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