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Guest lkindratpratt
Posted

Hi,

 

I am attempting to load AVG onto my computer, but every time I do, it tells

me I'm already running an anti-virus program, and I know it's not a good idea

to run two at the same time. I previously had the CA Anti-Virus Suite, but

I've uninstalled that program successfully. The only other thing I can think

of is the McAfee VirusScan which came with Vista, but I assume was just a

free trial and is now out-of-date. How do I find out what the computer thinks

I'm still running? And if it is this McAfee trial, how do I get rid of it? I

don't see that option anywhere. I'm really not that computer savvy, so any

help would be much appreciated.

 

Thank you very much!!

  • Replies 7
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Guest Ben M. Schorr - MVP (OneNote)
Posted

Did you look under Control Panel | Programs and Features to see if you

could uninstall McAfee from there?

 

--

-Ben-

Ben M. Schorr, MVP

Roland Schorr & Tower

http://www.rolandschorr.com

http://www.officeforlawyers.com

 

 

 

"lkindratpratt" <lkindratpratt@discussions.microsoft.com> wrote in

message news:5F1AFEE4-8136-444E-8CBF-09EFCC6E9D1D@microsoft.com:

<span style="color:blue">

> Hi,

>

> I am attempting to load AVG onto my computer, but every time I do, it tells

> me I'm already running an anti-virus program, and I know it's not a good idea

> to run two at the same time. I previously had the CA Anti-Virus Suite, but

> I've uninstalled that program successfully. The only other thing I can think

> of is the McAfee VirusScan which came with Vista, but I assume was just a

> free trial and is now out-of-date. How do I find out what the computer thinks

> I'm still running? And if it is this McAfee trial, how do I get rid of it? I

> don't see that option anywhere. I'm really not that computer savvy, so any

> help would be much appreciated.

>

> Thank you very much!!

>

> No virus found in this incoming message.

> Checked by AVG.

> Version: 7.5.524 / Virus Database: 270.3.0/1502 - Release Date: 6/13/2008 7:25 PM</span>

 

No virus found in this outgoing message.

Checked by AVG.

Version: 7.5.524 / Virus Database: 270.3.0/1502 - Release Date:

6/13/2008 7:25 PM

Guest Nonny
Posted

On Sat, 14 Jun 2008 12:42:00 -0700, lkindratpratt

<lkindratpratt@discussions.microsoft.com> wrote:

<span style="color:blue">

>Hi,

>

>I am attempting to load AVG onto my computer, but every time I do, it tells

>me I'm already running an anti-virus program, and I know it's not a good idea

>to run two at the same time. I previously had the CA Anti-Virus Suite, but

>I've uninstalled that program successfully. The only other thing I can think

>of is the McAfee VirusScan which came with Vista, but I assume was just a

>free trial and is now out-of-date.</span>

 

It's still running... it just won't update virus definitions.

 

How do I find out what the computer thinks <span style="color:blue">

>I'm still running? And if it is this McAfee trial, how do I get rid of it? I

>don't see that option anywhere. I'm really not that computer savvy, so any

>help would be much appreciated.</span>

 

Control Panel (classic view) - Programs and Features

 

Find it, and uninstall it.

Guest lkindratpratt
Posted

Thank you for your suggestions, unfortunately, that's the problem, I CAN'T

find McAfee under Programs. Is it part of "Windows Defender?" When I check my

"Security Status" on the Control Panel, it tells me that McAfee VirusScan is

out-of-date, but that it's turned on. Yet I cannot find anything relating to

McAfee under Programs, no option on the Control Panel to turn it off, or

anything having to do w/ another anti-virus program in general...any ideas?

I'm at a loss!

 

"Nonny" wrote:

<span style="color:blue">

> On Sat, 14 Jun 2008 12:42:00 -0700, lkindratpratt

> <lkindratpratt@discussions.microsoft.com> wrote:

> <span style="color:green">

> >Hi,

> >

> >I am attempting to load AVG onto my computer, but every time I do, it tells

> >me I'm already running an anti-virus program, and I know it's not a good idea

> >to run two at the same time. I previously had the CA Anti-Virus Suite, but

> >I've uninstalled that program successfully. The only other thing I can think

> >of is the McAfee VirusScan which came with Vista, but I assume was just a

> >free trial and is now out-of-date.</span>

>

> It's still running... it just won't update virus definitions.

>

> How do I find out what the computer thinks <span style="color:green">

> >I'm still running? And if it is this McAfee trial, how do I get rid of it? I

> >don't see that option anywhere. I'm really not that computer savvy, so any

> >help would be much appreciated.</span>

>

> Control Panel (classic view) - Programs and Features

>

> Find it, and uninstall it.

> </span>

Guest Nonny
Posted

On Sat, 14 Jun 2008 20:10:00 -0700, lkindratpratt

<lkindratpratt@discussions.microsoft.com> wrote:

<span style="color:blue">

>Thank you for your suggestions, unfortunately, that's the problem, I CAN'T

>find McAfee under Programs. Is it part of "Windows Defender?"</span>

 

No. <span style="color:blue">

> When I check my

>"Security Status" on the Control Panel, it tells me that McAfee VirusScan is

>out-of-date, but that it's turned on. Yet I cannot find anything relating to

>McAfee under Programs, no option on the Control Panel to turn it off, or

>anything having to do w/ another anti-virus program in general...any ideas?

>I'm at a loss! </span>

 

Did you look under All Programs (in the Start-orb area)? If it's

there, does it have an uninstall option?

 

If it's not there, try this:

 

Using Explorer, open Computer, then your C drive, then Program Files.

 

Look through that group for anything McAfee.

 

What do you find?

 

<span style="color:blue">

>

>"Nonny" wrote:

><span style="color:green">

>> On Sat, 14 Jun 2008 12:42:00 -0700, lkindratpratt

>> <lkindratpratt@discussions.microsoft.com> wrote:

>> <span style="color:darkred">

>> >Hi,

>> >

>> >I am attempting to load AVG onto my computer, but every time I do, it tells

>> >me I'm already running an anti-virus program, and I know it's not a good idea

>> >to run two at the same time. I previously had the CA Anti-Virus Suite, but

>> >I've uninstalled that program successfully. The only other thing I can think

>> >of is the McAfee VirusScan which came with Vista, but I assume was just a

>> >free trial and is now out-of-date.</span>

>>

>> It's still running... it just won't update virus definitions.

>>

>> How do I find out what the computer thinks <span style="color:darkred">

>> >I'm still running? And if it is this McAfee trial, how do I get rid of it? I

>> >don't see that option anywhere. I'm really not that computer savvy, so any

>> >help would be much appreciated.</span>

>>

>> Control Panel (classic view) - Programs and Features

>>

>> Find it, and uninstall it.

>> </span></span>

Guest Nonny
Posted

On Sat, 14 Jun 2008 20:10:00 -0700, lkindratpratt

<lkindratpratt@discussions.microsoft.com> wrote:

<span style="color:blue">

>Thank you for your suggestions, unfortunately, that's the problem, I CAN'T

>find McAfee under Programs. Is it part of "Windows Defender?" When I check my

>"Security Status" on the Control Panel, it tells me that McAfee VirusScan is

>out-of-date, but that it's turned on. Yet I cannot find anything relating to

>McAfee under Programs, no option on the Control Panel to turn it off, or

>anything having to do w/ another anti-virus program in general...any ideas?

>I'm at a loss! </span>

 

Try this:

 

http://www.softpedia.com/get/Tweak/Uninsta...oval-Tool.shtml

Posted

The McAfee web site will have a tool, or instructions, for complete removal

of their software

You have looked in Control Panel > Add/Remove Programs for McAfee?

 

Windows Defender is an MS anti spyware/malaware tool installed as part of

Vista

 

"lkindratpratt" <lkindratpratt@discussions.microsoft.com> wrote in message

news:A595BE44-9A61-4AD9-B52E-6BF17F7B3CAB@microsoft.com...<span style="color:blue">

> Thank you for your suggestions, unfortunately, that's the problem, I CAN'T

> find McAfee under Programs. Is it part of "Windows Defender?" When I check

> my

> "Security Status" on the Control Panel, it tells me that McAfee VirusScan

> is

> out-of-date, but that it's turned on. Yet I cannot find anything relating

> to

> McAfee under Programs, no option on the Control Panel to turn it off, or

> anything having to do w/ another anti-virus program in general...any

> ideas?

> I'm at a loss!

>

> "Nonny" wrote:

><span style="color:green">

>> On Sat, 14 Jun 2008 12:42:00 -0700, lkindratpratt

>> <lkindratpratt@discussions.microsoft.com> wrote:

>><span style="color:darkred">

>> >Hi,

>> >

>> >I am attempting to load AVG onto my computer, but every time I do, it

>> >tells

>> >me I'm already running an anti-virus program, and I know it's not a good

>> >idea

>> >to run two at the same time. I previously had the CA Anti-Virus Suite,

>> >but

>> >I've uninstalled that program successfully. The only other thing I can

>> >think

>> >of is the McAfee VirusScan which came with Vista, but I assume was just

>> >a

>> >free trial and is now out-of-date.</span>

>>

>> It's still running... it just won't update virus definitions.

>>

>> How do I find out what the computer thinks<span style="color:darkred">

>> >I'm still running? And if it is this McAfee trial, how do I get rid of

>> >it? I

>> >don't see that option anywhere. I'm really not that computer savvy, so

>> >any

>> >help would be much appreciated.</span>

>>

>> Control Panel (classic view) - Programs and Features

>>

>> Find it, and uninstall it.

>> </span></span>

Guest Robinb
Posted

Windows Defender is part of Vista and Cannot be uninstalled. Besides

Windows Defender is a antispyware program not an antivirus program.

When going into the Control Panel, put Vista in "classic view" and look for

the icon "Programs"

Double Click that one

Wait for the list to load and scroll down and look for Mcafee Antivirus

Program

Highlight it and double click it

It will ask you if you really want to remove it and you click "yes"

It should uninstall the program

If it is not there then you need to go to Mcafee's web site to look around

to find out how to uninstall it

It might be a registry entry that is holding it up and they should be able

to tell you how to uninstall it.

You cannot put AVG or any other antivirus program on if you are running

another one especially if Vista is telling you in the Security Center that

it is still there.

robin

"lkindratpratt" <lkindratpratt@discussions.microsoft.com> wrote in message

news:A595BE44-9A61-4AD9-B52E-6BF17F7B3CAB@microsoft.com...<span style="color:blue">

> Thank you for your suggestions, unfortunately, that's the problem, I CAN'T

> find McAfee under Programs. Is it part of "Windows Defender?" When I check

> my

> "Security Status" on the Control Panel, it tells me that McAfee VirusScan

> is

> out-of-date, but that it's turned on. Yet I cannot find anything relating

> to

> McAfee under Programs, no option on the Control Panel to turn it off, or

> anything having to do w/ another anti-virus program in general...any

> ideas?

> I'm at a loss!

>

> "Nonny" wrote:

><span style="color:green">

>> On Sat, 14 Jun 2008 12:42:00 -0700, lkindratpratt

>> <lkindratpratt@discussions.microsoft.com> wrote:

>><span style="color:darkred">

>> >Hi,

>> >

>> >I am attempting to load AVG onto my computer, but every time I do, it

>> >tells

>> >me I'm already running an anti-virus program, and I know it's not a good

>> >idea

>> >to run two at the same time. I previously had the CA Anti-Virus Suite,

>> >but

>> >I've uninstalled that program successfully. The only other thing I can

>> >think

>> >of is the McAfee VirusScan which came with Vista, but I assume was just

>> >a

>> >free trial and is now out-of-date.</span>

>>

>> It's still running... it just won't update virus definitions.

>>

>> How do I find out what the computer thinks<span style="color:darkred">

>> >I'm still running? And if it is this McAfee trial, how do I get rid of

>> >it? I

>> >don't see that option anywhere. I'm really not that computer savvy, so

>> >any

>> >help would be much appreciated.</span>

>>

>> Control Panel (classic view) - Programs and Features

>>

>> Find it, and uninstall it.

>> </span></span>

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