Guest Thamizhan Posted June 17, 2008 Posted June 17, 2008 Hi All, I recently purchased a Dell XPS M1530 Laptop installed with a Genuine Windows Vista® Home Premium. It is just two weeks old. I am getting this error. Once windows boots up and lands on the desktop screen, I tried to open internet explorer, the system goes into ‘Not Responding mode’ and screen goes blank, a white screen appears with this message "Login process has failed to create the security options dialog", And I have no options of proceeding further, I have to wait for a long time and then restart my machine. I tried booting windows in safe mode with networking option it works fine, if I go back to normal boot mode I end up landing into the same trouble. It is not a hardware issue as I see lot of other personal laptop users who had purchased HP with VISTA home premium has the same issue. I searched all over the web for a solution and found nothing. Finally I am posting it here to see if something can be done on the windows configuration side. Please suggest / recommend a solution for this. Thanks Thamizhan Quote
Guest Robinb Posted June 17, 2008 Posted June 17, 2008 Since you recently purchased it, it is still on warranty with Dell You should call their support and if they cannot fix it they will send you a new computer robin "Thamizhan" <Thamizhan@discussions.microsoft.com> wrote in message news:EBCDFF97-BEAF-4A9A-BE4D-4D802D95DC97@microsoft.com...<span style="color:blue"> > > Hi All, > I recently purchased a Dell XPS M1530 Laptop installed with a Genuine > Windows Vista® Home Premium. It is just two weeks old. > I am getting this error. > Once windows boots up and lands on the desktop screen, I tried to open > internet explorer, the system goes into 'Not Responding mode' and screen > goes > blank, a white screen appears with this message > "Login process has failed to create the security options dialog", > And I have no options of proceeding further, I have to wait for a long > time > and then restart my machine. > I tried booting windows in safe mode with networking option it works fine, > if I go back to normal boot mode I end up landing into the same trouble. > It is not a hardware issue as I see lot of other personal laptop users who > had purchased HP with VISTA home premium has the same issue. > I searched all over the web for a solution and found nothing. > Finally I am posting it here to see if something can be done on the > windows > configuration side. > Please suggest / recommend a solution for this. > Thanks > Thamizhan > </span> Quote
Guest Thamizhan Posted July 7, 2008 Posted July 7, 2008 Robin, Thank you for the suggestion. I contacted Dell but Dell says that this is not a problem with the hardware. Can i know is something to be tuned within VISTA to fix this error? Thanks Thamizhan "Robinb" wrote: <span style="color:blue"> > Since you recently purchased it, it is still on warranty with Dell > You should call their support and if they cannot fix it they will send you a > new computer > robin > "Thamizhan" <Thamizhan@discussions.microsoft.com> wrote in message > news:EBCDFF97-BEAF-4A9A-BE4D-4D802D95DC97@microsoft.com...<span style="color:green"> > > > > Hi All, > > I recently purchased a Dell XPS M1530 Laptop installed with a Genuine > > Windows Vista® Home Premium. It is just two weeks old. > > I am getting this error. > > Once windows boots up and lands on the desktop screen, I tried to open > > internet explorer, the system goes into 'Not Responding mode' and screen > > goes > > blank, a white screen appears with this message > > "Login process has failed to create the security options dialog", > > And I have no options of proceeding further, I have to wait for a long > > time > > and then restart my machine. > > I tried booting windows in safe mode with networking option it works fine, > > if I go back to normal boot mode I end up landing into the same trouble. > > It is not a hardware issue as I see lot of other personal laptop users who > > had purchased HP with VISTA home premium has the same issue. > > I searched all over the web for a solution and found nothing. > > Finally I am posting it here to see if something can be done on the > > windows > > configuration side. > > Please suggest / recommend a solution for this. > > Thanks > > Thamizhan > > </span> > > > </span> Quote
Guest Nonny Posted July 7, 2008 Posted July 7, 2008 Thamizhan <Thamizhan@discussions.microsoft.com> wrote: <span style="color:blue"> >Robin, > >Thank you for the suggestion. I contacted Dell but Dell says that this is >not a problem with the hardware. > >Can i know is something to be tuned within VISTA to fix this error?</span> Do you know how to use System Restore (not system recovery)? Search for it in Help and Support. Run it and use the oldest date you have available - be sure to tick the option to show points older than five days. <span style="color:blue"> > >Thanks >Thamizhan > >"Robinb" wrote: ><span style="color:green"> >> Since you recently purchased it, it is still on warranty with Dell >> You should call their support and if they cannot fix it they will send you a >> new computer >> robin >> "Thamizhan" <Thamizhan@discussions.microsoft.com> wrote in message >> news:EBCDFF97-BEAF-4A9A-BE4D-4D802D95DC97@microsoft.com...<span style="color:darkred"> >> > >> > Hi All, >> > I recently purchased a Dell XPS M1530 Laptop installed with a Genuine >> > Windows Vista® Home Premium. It is just two weeks old. >> > I am getting this error. >> > Once windows boots up and lands on the desktop screen, I tried to open >> > internet explorer, the system goes into 'Not Responding mode' and screen >> > goes >> > blank, a white screen appears with this message >> > "Login process has failed to create the security options dialog", >> > And I have no options of proceeding further, I have to wait for a long >> > time >> > and then restart my machine. >> > I tried booting windows in safe mode with networking option it works fine, >> > if I go back to normal boot mode I end up landing into the same trouble. >> > It is not a hardware issue as I see lot of other personal laptop users who >> > had purchased HP with VISTA home premium has the same issue. >> > I searched all over the web for a solution and found nothing. >> > Finally I am posting it here to see if something can be done on the >> > windows >> > configuration side. >> > Please suggest / recommend a solution for this. >> > Thanks >> > Thamizhan >> > </span> >> >> >> </span></span> Quote
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