Guest HTim Posted June 23, 2008 Posted June 23, 2008 We have hired a new Systems Admin. We created his account with the same permissions as I have. All the same groups. He remotes to a server and he can install things on it from a disk or from the internet. If he tried to install anything from the file server he can't. I can with my logon. We blew away his account and rebuilt it. Same problem. We built a test account and same problem. All the old Admin accounts work fine. All the new admins don't. We backed out the most recent updates, no change. Anyone run into this before? Quote
Guest HTim Posted June 23, 2008 Posted June 23, 2008 The Error I get is Windows cannot access the specified device, path, or file. You may not have appropriate permissions to access the item. "HTim" wrote: <span style="color:blue"> > We have hired a new Systems Admin. We created his account with the same > permissions as I have. All the same groups. He remotes to a server and he > can install things on it from a disk or from the internet. If he tried to > install anything from the file server he can't. I can with my logon. We > blew away his account and rebuilt it. Same problem. We built a test account > and same problem. All the old Admin accounts work fine. All the new admins > don't. We backed out the most recent updates, no change. Anyone run into > this before?</span> Quote
Guest Special Access Posted June 24, 2008 Posted June 24, 2008 On Mon, 23 Jun 2008 14:55:02 -0700, HTim <HTim@discussions.microsoft.com> wrote: <span style="color:blue"> >The Error I get is Windows cannot access the specified device, path, or file. > You may not have appropriate permissions to access the item. > >"HTim" wrote: ><span style="color:green"> >> We have hired a new Systems Admin. We created his account with the same >> permissions as I have. All the same groups. He remotes to a server and he >> can install things on it from a disk or from the internet. If he tried to >> install anything from the file server he can't. I can with my logon. We >> blew away his account and rebuilt it. Same problem. We built a test account >> and same problem. All the old Admin accounts work fine. All the new admins >> don't. We backed out the most recent updates, no change. Anyone run into >> this before?</span></span> Did you "copy" your account, or just try and match the permissions? We have found it works better to "copy" the account that works in AD to make the new one. Has worked 99.9% of the time for me so far. The only other time we saw this was when the user locked his account while trying to enter creds after he logged on the system. It will allow connections to the computer (via disk or i-net) but no access to network assets. Good luck! Mike Quote
Guest HTim Posted June 24, 2008 Posted June 24, 2008 The first time we copied the account. Noticed the problem amd then we blew away the account and built it from scratch, same issue... Once remoted to any machine I can add users ect... just like any admin but can't do any installs from a file server. "Special Access" wrote: <span style="color:blue"> > On Mon, 23 Jun 2008 14:55:02 -0700, HTim > <HTim@discussions.microsoft.com> wrote: > <span style="color:green"> > >The Error I get is Windows cannot access the specified device, path, or file. > > You may not have appropriate permissions to access the item. > > > >"HTim" wrote: > ><span style="color:darkred"> > >> We have hired a new Systems Admin. We created his account with the same > >> permissions as I have. All the same groups. He remotes to a server and he > >> can install things on it from a disk or from the internet. If he tried to > >> install anything from the file server he can't. I can with my logon. We > >> blew away his account and rebuilt it. Same problem. We built a test account > >> and same problem. All the old Admin accounts work fine. All the new admins > >> don't. We backed out the most recent updates, no change. Anyone run into > >> this before?</span></span> > > Did you "copy" your account, or just try and match the permissions? We > have found it works better to "copy" the account that works in AD to > make the new one. Has worked 99.9% of the time for me so far. > > The only other time we saw this was when the user locked his account > while trying to enter creds after he logged on the system. It will > allow connections to the computer (via disk or i-net) but no access to > network assets. > > Good luck! > Mike > </span> Quote
Guest Special Access Posted June 25, 2008 Posted June 25, 2008 On Tue, 24 Jun 2008 08:04:00 -0700, HTim <HTim@discussions.microsoft.com> wrote: <span style="color:blue"> >The first time we copied the account. Noticed the problem amd then we blew >away the account and built it from scratch, same issue... Once remoted to any >machine I can add users ect... just like any admin but can't do any installs >from a file server. > >"Special Access" wrote: ><span style="color:green"> >> On Mon, 23 Jun 2008 14:55:02 -0700, HTim >> <HTim@discussions.microsoft.com> wrote: >> <span style="color:darkred"> >> >The Error I get is Windows cannot access the specified device, path, or file. >> > You may not have appropriate permissions to access the item. >> > >> >"HTim" wrote: >> > >> >> We have hired a new Systems Admin. We created his account with the same >> >> permissions as I have. All the same groups. He remotes to a server and he >> >> can install things on it from a disk or from the internet. If he tried to >> >> install anything from the file server he can't. I can with my logon. We >> >> blew away his account and rebuilt it. Same problem. We built a test account >> >> and same problem. All the old Admin accounts work fine. All the new admins >> >> don't. We backed out the most recent updates, no change. Anyone run into >> >> this before?</span> >> >> Did you "copy" your account, or just try and match the permissions? We >> have found it works better to "copy" the account that works in AD to >> make the new one. Has worked 99.9% of the time for me so far. >> >> The only other time we saw this was when the user locked his account >> while trying to enter creds after he logged on the system. It will >> allow connections to the computer (via disk or i-net) but no access to >> network assets. >> >> Good luck! >> Mike >> </span></span> and when you are remoted into that computer, can you see / ping the file server and access the shares without errors? Can he map the drive but not install (that is, the installer won't run)? Is he trying to run the install from a UNC or is he mapping the drive? (gears are spinning trying to think about the last time I saw this type of error) Quote
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