Guest Jerry Hughes Posted July 1, 2008 Posted July 1, 2008 Hello, I have a worm that I don't know how to get rid of. My AVG free security kicked it out while my Super Anti-Spyware software was scanning. AVG did not kick out the worm while it was running alone. According to AVG, the worm was moved to the "vault" and I later deleted it. When scanning the computer again, AVG does not kick out the worm while Super Anti-Spyware runs again but when restarting my computer, I am asked for my email address and password when opening my Yahoo mail and I keep getting a pop up telling me that my Microsoft Indexer has stopped working. This indicates to me that the worm is still there. Any information or help with this is greatly apprecitated. Thanks, Jerry Quote
Guest Mick Murphy Posted July 1, 2008 Posted July 1, 2008 Follow info below to reboot into Safe Mode. Also, download and install Spybot Search & Destroy prior to above. Once you are there, rescan with AVG, and your anti spyware program, and Spybot S and D. If AVG still can not remove it, uninstall AVG, install Avast, and rescan in Safe Mode again. http://www.avast.com/eng/download-avast-home.html Avast Anti-Virus is Vista compatible (32bit and 64bit Versions), FREE, auto-updating, and a low resources user of your computer. And, only have 1(one) Anti-Virus installed / running on your computer at any one time.. Conflicts may occur if you have more than 1(one). http://www.spybot.info/en/index.html Spybot Search & Destroy 1.5.2 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.javacoolsoftware.com/spywareblaster.html SpywareBlaster 4.1 is a non-intrusive, FREE Anti-Spyware Program that runs in the background (no scanning by you!). SpywareBlaster prevents the installation of many so-called spyware, adware and malware programs by disabling the CLSIDs of popular spyware ActiveX controls, and also prevents the installation of any of them via a webpage Update it once a fortnight, and let it do its work in the background! Important re: Safe Mode If you happen to find a problem that you can’t uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode, then hit ENTER. RESCAN your computer with Avast and Spybot S & D while in Safe Mode. -- Mick Murphy - Qld - Australia "Jerry Hughes" wrote: <span style="color:blue"> > Hello, > I have a worm that I don't know how to get rid of. My AVG free security > kicked it out while my Super Anti-Spyware software was scanning. AVG did not > kick out the worm while it was running alone. According to AVG, the worm was > moved to the "vault" and I later deleted it. When scanning the computer > again, AVG does not kick out the worm while Super Anti-Spyware runs again but > when restarting my computer, I am asked for my email address and password > when opening my Yahoo mail and I keep getting a pop up telling me that my > Microsoft Indexer has stopped working. This indicates to me that the worm is > still there. Any information or help with this is greatly apprecitated. > Thanks, > > Jerry</span> Quote
Guest Jerry Hughes Posted July 1, 2008 Posted July 1, 2008 Hi Mick, Thank you very much for that information. I will try that but is it also a good idea to shut down System Restore before the Safe Mode scans? (Scan in full operation mode with Restore shut off) I heard that a virus or worm can "live" within the Restore feature and by shutting it off to scan, will help. I've heard that the scans cannot enter the Restore feature otherwise. Thanks, Jerry "Mick Murphy" wrote: <span style="color:blue"> > Follow info below to reboot into Safe Mode. > Also, download and install Spybot Search & Destroy prior to above. > Once you are there, rescan with AVG, and your anti spyware program, and > Spybot S and D. > > If AVG still can not remove it, uninstall AVG, install Avast, and rescan in > Safe Mode again. > > > http://www.avast.com/eng/download-avast-home.html > > Avast Anti-Virus is Vista compatible (32bit and 64bit Versions), FREE, > auto-updating, and a low resources user of your computer. > And, only have 1(one) Anti-Virus installed / running on your computer at any > one time.. > Conflicts may occur if you have more than 1(one). > > http://www.spybot.info/en/index.html > > Spybot Search & Destroy 1.5.2 is a very good, FREE Anti-Spyware Program. > Download, install, update, and immunize your System with it. > Then SCAN with it. > Update it, and scan your System once a fortnight. > > http://www.javacoolsoftware.com/spywareblaster.html > > SpywareBlaster 4.1 is a non-intrusive, FREE Anti-Spyware Program that runs > in the background (no scanning by you!). > SpywareBlaster prevents the installation of many so-called spyware, adware > and malware programs by disabling the CLSIDs of popular spyware ActiveX > controls, and also prevents the installation of any of them via a webpage > Update it once a fortnight, and let it do its work in the background! > > Important re: Safe Mode > If you happen to find a problem that you can’t uninstall / delete, reboot > the computer, and go into Safe Mode. > To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow > key to get to Safe Mode, then hit ENTER. > RESCAN your computer with Avast and Spybot S & D while in Safe Mode. > > -- > Mick Murphy - Qld - Australia > > > "Jerry Hughes" wrote: > <span style="color:green"> > > Hello, > > I have a worm that I don't know how to get rid of. My AVG free security > > kicked it out while my Super Anti-Spyware software was scanning. AVG did not > > kick out the worm while it was running alone. According to AVG, the worm was > > moved to the "vault" and I later deleted it. When scanning the computer > > again, AVG does not kick out the worm while Super Anti-Spyware runs again but > > when restarting my computer, I am asked for my email address and password > > when opening my Yahoo mail and I keep getting a pop up telling me that my > > Microsoft Indexer has stopped working. This indicates to me that the worm is > > still there. Any information or help with this is greatly apprecitated. > > Thanks, > > > > Jerry</span></span> Quote
Guest Jerry Hughes Posted July 1, 2008 Posted July 1, 2008 I've logged on to my Yahoo mail twice and it didn't ask for me to sign in. But I'm still getting the small pop up saying that the Microsoft Search Indexing has stopped working. I wonder if the worm is actually gone but that there is a different problem with the Indexing???? I also ran my Windows Defender and that came up with nothing. I think the worm is gone, after I "vaulted" it and deleted. I'm going to watch and see if the problems continue and then take more action. Thank you very much Mick. Jerry "Jerry Hughes" wrote: <span style="color:blue"> > Hi Mick, > > Thank you very much for that information. I will try that but is it > also a good idea to shut down System Restore before the Safe Mode scans? > (Scan in full operation mode with Restore shut off) I heard that a virus or > worm can "live" within the Restore feature and by shutting it off to scan, > will help. I've heard that the scans cannot enter the Restore feature > otherwise. Thanks, > > Jerry > > "Mick Murphy" wrote: > <span style="color:green"> > > Follow info below to reboot into Safe Mode. > > Also, download and install Spybot Search & Destroy prior to above. > > Once you are there, rescan with AVG, and your anti spyware program, and > > Spybot S and D. > > > > If AVG still can not remove it, uninstall AVG, install Avast, and rescan in > > Safe Mode again. > > > > > > http://www.avast.com/eng/download-avast-home.html > > > > Avast Anti-Virus is Vista compatible (32bit and 64bit Versions), FREE, > > auto-updating, and a low resources user of your computer. > > And, only have 1(one) Anti-Virus installed / running on your computer at any > > one time.. > > Conflicts may occur if you have more than 1(one). > > > > http://www.spybot.info/en/index.html > > > > Spybot Search & Destroy 1.5.2 is a very good, FREE Anti-Spyware Program. > > Download, install, update, and immunize your System with it. > > Then SCAN with it. > > Update it, and scan your System once a fortnight. > > > > http://www.javacoolsoftware.com/spywareblaster.html > > > > SpywareBlaster 4.1 is a non-intrusive, FREE Anti-Spyware Program that runs > > in the background (no scanning by you!). > > SpywareBlaster prevents the installation of many so-called spyware, adware > > and malware programs by disabling the CLSIDs of popular spyware ActiveX > > controls, and also prevents the installation of any of them via a webpage > > Update it once a fortnight, and let it do its work in the background! > > > > Important re: Safe Mode > > If you happen to find a problem that you can’t uninstall / delete, reboot > > the computer, and go into Safe Mode. > > To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow > > key to get to Safe Mode, then hit ENTER. > > RESCAN your computer with Avast and Spybot S & D while in Safe Mode. > > > > -- > > Mick Murphy - Qld - Australia > > > > > > "Jerry Hughes" wrote: > > <span style="color:darkred"> > > > Hello, > > > I have a worm that I don't know how to get rid of. My AVG free security > > > kicked it out while my Super Anti-Spyware software was scanning. AVG did not > > > kick out the worm while it was running alone. According to AVG, the worm was > > > moved to the "vault" and I later deleted it. When scanning the computer > > > again, AVG does not kick out the worm while Super Anti-Spyware runs again but > > > when restarting my computer, I am asked for my email address and password > > > when opening my Yahoo mail and I keep getting a pop up telling me that my > > > Microsoft Indexer has stopped working. This indicates to me that the worm is > > > still there. Any information or help with this is greatly apprecitated. > > > Thanks, > > > > > > Jerry</span></span></span> Quote
Guest Mick Murphy Posted July 2, 2008 Posted July 2, 2008 If you get into YMail via their H Page, you are signed in for 2 weeeks. If you use yahoo messenger, you are signed in forever, if you ticked that option at YM setup. -- Mick Murphy - Qld - Australia "Jerry Hughes" wrote: <span style="color:blue"> > I've logged on to my Yahoo mail twice and it didn't ask for me to sign in. > But I'm still getting the small pop up saying that the Microsoft Search > Indexing has stopped working. I wonder if the worm is actually gone but that > there is a different problem with the Indexing???? I also ran my Windows > Defender and that came up with nothing. I think the worm is gone, after I > "vaulted" it and deleted. I'm going to watch and see if the problems > continue and then take more action. Thank you very much Mick. > > Jerry > > "Jerry Hughes" wrote: > <span style="color:green"> > > Hi Mick, > > > > Thank you very much for that information. I will try that but is it > > also a good idea to shut down System Restore before the Safe Mode scans? > > (Scan in full operation mode with Restore shut off) I heard that a virus or > > worm can "live" within the Restore feature and by shutting it off to scan, > > will help. I've heard that the scans cannot enter the Restore feature > > otherwise. Thanks, > > > > Jerry > > > > "Mick Murphy" wrote: > > <span style="color:darkred"> > > > Follow info below to reboot into Safe Mode. > > > Also, download and install Spybot Search & Destroy prior to above. > > > Once you are there, rescan with AVG, and your anti spyware program, and > > > Spybot S and D. > > > > > > If AVG still can not remove it, uninstall AVG, install Avast, and rescan in > > > Safe Mode again. > > > > > > > > > http://www.avast.com/eng/download-avast-home.html > > > > > > Avast Anti-Virus is Vista compatible (32bit and 64bit Versions), FREE, > > > auto-updating, and a low resources user of your computer. > > > And, only have 1(one) Anti-Virus installed / running on your computer at any > > > one time.. > > > Conflicts may occur if you have more than 1(one). > > > > > > http://www.spybot.info/en/index.html > > > > > > Spybot Search & Destroy 1.5.2 is a very good, FREE Anti-Spyware Program. > > > Download, install, update, and immunize your System with it. > > > Then SCAN with it. > > > Update it, and scan your System once a fortnight. > > > > > > http://www.javacoolsoftware.com/spywareblaster.html > > > > > > SpywareBlaster 4.1 is a non-intrusive, FREE Anti-Spyware Program that runs > > > in the background (no scanning by you!). > > > SpywareBlaster prevents the installation of many so-called spyware, adware > > > and malware programs by disabling the CLSIDs of popular spyware ActiveX > > > controls, and also prevents the installation of any of them via a webpage > > > Update it once a fortnight, and let it do its work in the background! > > > > > > Important re: Safe Mode > > > If you happen to find a problem that you can’t uninstall / delete, reboot > > > the computer, and go into Safe Mode. > > > To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow > > > key to get to Safe Mode, then hit ENTER. > > > RESCAN your computer with Avast and Spybot S & D while in Safe Mode. > > > > > > -- > > > Mick Murphy - Qld - Australia > > > > > > > > > "Jerry Hughes" wrote: > > > > > > > Hello, > > > > I have a worm that I don't know how to get rid of. My AVG free security > > > > kicked it out while my Super Anti-Spyware software was scanning. AVG did not > > > > kick out the worm while it was running alone. According to AVG, the worm was > > > > moved to the "vault" and I later deleted it. When scanning the computer > > > > again, AVG does not kick out the worm while Super Anti-Spyware runs again but > > > > when restarting my computer, I am asked for my email address and password > > > > when opening my Yahoo mail and I keep getting a pop up telling me that my > > > > Microsoft Indexer has stopped working. This indicates to me that the worm is > > > > still there. Any information or help with this is greatly apprecitated. > > > > Thanks, > > > > > > > > Jerry</span></span></span> Quote
Guest Jerry Hughes Posted July 2, 2008 Posted July 2, 2008 Hey Mick, Thanks for the tip. I'll watch to see if Yahoo asks for a sign in before the two weeks. (Hoping for the best) In the mean time I think I'm going to post the question of my "Microsoft Search Indexer" pop up appearing, to see if there is a separate answer to that. Thanks, Jerry "Mick Murphy" wrote: <span style="color:blue"> > If you get into YMail via their H Page, you are signed in for 2 weeeks. > If you use yahoo messenger, you are signed in forever, if you ticked that > option at YM setup. > -- > Mick Murphy - Qld - Australia > > > "Jerry Hughes" wrote: > <span style="color:green"> > > I've logged on to my Yahoo mail twice and it didn't ask for me to sign in. > > But I'm still getting the small pop up saying that the Microsoft Search > > Indexing has stopped working. I wonder if the worm is actually gone but that > > there is a different problem with the Indexing???? I also ran my Windows > > Defender and that came up with nothing. I think the worm is gone, after I > > "vaulted" it and deleted. I'm going to watch and see if the problems > > continue and then take more action. Thank you very much Mick. > > > > Jerry > > > > "Jerry Hughes" wrote: > > <span style="color:darkred"> > > > Hi Mick, > > > > > > Thank you very much for that information. I will try that but is it > > > also a good idea to shut down System Restore before the Safe Mode scans? > > > (Scan in full operation mode with Restore shut off) I heard that a virus or > > > worm can "live" within the Restore feature and by shutting it off to scan, > > > will help. I've heard that the scans cannot enter the Restore feature > > > otherwise. Thanks, > > > > > > Jerry > > > > > > "Mick Murphy" wrote: > > > > > > > Follow info below to reboot into Safe Mode. > > > > Also, download and install Spybot Search & Destroy prior to above. > > > > Once you are there, rescan with AVG, and your anti spyware program, and > > > > Spybot S and D. > > > > > > > > If AVG still can not remove it, uninstall AVG, install Avast, and rescan in > > > > Safe Mode again. > > > > > > > > > > > > http://www.avast.com/eng/download-avast-home.html > > > > > > > > Avast Anti-Virus is Vista compatible (32bit and 64bit Versions), FREE, > > > > auto-updating, and a low resources user of your computer. > > > > And, only have 1(one) Anti-Virus installed / running on your computer at any > > > > one time.. > > > > Conflicts may occur if you have more than 1(one). > > > > > > > > http://www.spybot.info/en/index.html > > > > > > > > Spybot Search & Destroy 1.5.2 is a very good, FREE Anti-Spyware Program. > > > > Download, install, update, and immunize your System with it. > > > > Then SCAN with it. > > > > Update it, and scan your System once a fortnight. > > > > > > > > http://www.javacoolsoftware.com/spywareblaster.html > > > > > > > > SpywareBlaster 4.1 is a non-intrusive, FREE Anti-Spyware Program that runs > > > > in the background (no scanning by you!). > > > > SpywareBlaster prevents the installation of many so-called spyware, adware > > > > and malware programs by disabling the CLSIDs of popular spyware ActiveX > > > > controls, and also prevents the installation of any of them via a webpage > > > > Update it once a fortnight, and let it do its work in the background! > > > > > > > > Important re: Safe Mode > > > > If you happen to find a problem that you can’t uninstall / delete, reboot > > > > the computer, and go into Safe Mode. > > > > To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow > > > > key to get to Safe Mode, then hit ENTER. > > > > RESCAN your computer with Avast and Spybot S & D while in Safe Mode. > > > > > > > > -- > > > > Mick Murphy - Qld - Australia > > > > > > > > > > > > "Jerry Hughes" wrote: > > > > > > > > > Hello, > > > > > I have a worm that I don't know how to get rid of. My AVG free security > > > > > kicked it out while my Super Anti-Spyware software was scanning. AVG did not > > > > > kick out the worm while it was running alone. According to AVG, the worm was > > > > > moved to the "vault" and I later deleted it. When scanning the computer > > > > > again, AVG does not kick out the worm while Super Anti-Spyware runs again but > > > > > when restarting my computer, I am asked for my email address and password > > > > > when opening my Yahoo mail and I keep getting a pop up telling me that my > > > > > Microsoft Indexer has stopped working. This indicates to me that the worm is > > > > > still there. Any information or help with this is greatly apprecitated. > > > > > Thanks, > > > > > > > > > > Jerry</span></span></span> Quote
Guest Jerry Hughes Posted July 3, 2008 Posted July 3, 2008 Hi Mick, No problems so far. I think the worm is buried! Ha. And I got a quick fix on my indexing problem and all is well in sunny San Diego. Thanks again and G'day. :-) Jerry "Jerry Hughes" wrote: <span style="color:blue"> > Hey Mick, > Thanks for the tip. I'll watch to see if Yahoo asks for a sign in before > the two weeks. (Hoping for the best) In the mean time I think I'm going to > post the question of my "Microsoft Search Indexer" pop up appearing, to see > if there is a separate answer to that. Thanks, > > Jerry > > "Mick Murphy" wrote: > <span style="color:green"> > > If you get into YMail via their H Page, you are signed in for 2 weeeks. > > If you use yahoo messenger, you are signed in forever, if you ticked that > > option at YM setup. > > -- > > Mick Murphy - Qld - Australia > > > > > > "Jerry Hughes" wrote: > > <span style="color:darkred"> > > > I've logged on to my Yahoo mail twice and it didn't ask for me to sign in. > > > But I'm still getting the small pop up saying that the Microsoft Search > > > Indexing has stopped working. I wonder if the worm is actually gone but that > > > there is a different problem with the Indexing???? I also ran my Windows > > > Defender and that came up with nothing. I think the worm is gone, after I > > > "vaulted" it and deleted. I'm going to watch and see if the problems > > > continue and then take more action. Thank you very much Mick. > > > > > > Jerry > > > > > > "Jerry Hughes" wrote: > > > > > > > Hi Mick, > > > > > > > > Thank you very much for that information. I will try that but is it > > > > also a good idea to shut down System Restore before the Safe Mode scans? > > > > (Scan in full operation mode with Restore shut off) I heard that a virus or > > > > worm can "live" within the Restore feature and by shutting it off to scan, > > > > will help. I've heard that the scans cannot enter the Restore feature > > > > otherwise. Thanks, > > > > > > > > Jerry > > > > > > > > "Mick Murphy" wrote: > > > > > > > > > Follow info below to reboot into Safe Mode. > > > > > Also, download and install Spybot Search & Destroy prior to above. > > > > > Once you are there, rescan with AVG, and your anti spyware program, and > > > > > Spybot S and D. > > > > > > > > > > If AVG still can not remove it, uninstall AVG, install Avast, and rescan in > > > > > Safe Mode again. > > > > > > > > > > > > > > > http://www.avast.com/eng/download-avast-home.html > > > > > > > > > > Avast Anti-Virus is Vista compatible (32bit and 64bit Versions), FREE, > > > > > auto-updating, and a low resources user of your computer. > > > > > And, only have 1(one) Anti-Virus installed / running on your computer at any > > > > > one time.. > > > > > Conflicts may occur if you have more than 1(one). > > > > > > > > > > http://www.spybot.info/en/index.html > > > > > > > > > > Spybot Search & Destroy 1.5.2 is a very good, FREE Anti-Spyware Program. > > > > > Download, install, update, and immunize your System with it. > > > > > Then SCAN with it. > > > > > Update it, and scan your System once a fortnight. > > > > > > > > > > http://www.javacoolsoftware.com/spywareblaster.html > > > > > > > > > > SpywareBlaster 4.1 is a non-intrusive, FREE Anti-Spyware Program that runs > > > > > in the background (no scanning by you!). > > > > > SpywareBlaster prevents the installation of many so-called spyware, adware > > > > > and malware programs by disabling the CLSIDs of popular spyware ActiveX > > > > > controls, and also prevents the installation of any of them via a webpage > > > > > Update it once a fortnight, and let it do its work in the background! > > > > > > > > > > Important re: Safe Mode > > > > > If you happen to find a problem that you can’t uninstall / delete, reboot > > > > > the computer, and go into Safe Mode. > > > > > To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow > > > > > key to get to Safe Mode, then hit ENTER. > > > > > RESCAN your computer with Avast and Spybot S & D while in Safe Mode. > > > > > > > > > > -- > > > > > Mick Murphy - Qld - Australia > > > > > > > > > > > > > > > "Jerry Hughes" wrote: > > > > > > > > > > > Hello, > > > > > > I have a worm that I don't know how to get rid of. My AVG free security > > > > > > kicked it out while my Super Anti-Spyware software was scanning. AVG did not > > > > > > kick out the worm while it was running alone. According to AVG, the worm was > > > > > > moved to the "vault" and I later deleted it. When scanning the computer > > > > > > again, AVG does not kick out the worm while Super Anti-Spyware runs again but > > > > > > when restarting my computer, I am asked for my email address and password > > > > > > when opening my Yahoo mail and I keep getting a pop up telling me that my > > > > > > Microsoft Indexer has stopped working. This indicates to me that the worm is > > > > > > still there. Any information or help with this is greatly apprecitated. > > > > > > Thanks, > > > > > > > > > > > > Jerry</span></span></span> Quote
Guest Mick Murphy Posted July 4, 2008 Posted July 4, 2008 G'day Jerry, and thanks! If you ever get any more probs, come back to these Newsgroups. They are pretty good here. All the best from Surfer's Paradise, on the sunny Gold Coast! -- Mick Murphy - Qld - Australia "Jerry Hughes" wrote: <span style="color:blue"> > Hi Mick, > No problems so far. I think the worm is buried! Ha. And I got a quick > fix on my indexing problem and all is well in sunny San Diego. Thanks again > and G'day. :-) > > Jerry > > "Jerry Hughes" wrote: > <span style="color:green"> > > Hey Mick, > > Thanks for the tip. I'll watch to see if Yahoo asks for a sign in before > > the two weeks. (Hoping for the best) In the mean time I think I'm going to > > post the question of my "Microsoft Search Indexer" pop up appearing, to see > > if there is a separate answer to that. Thanks, > > > > Jerry > > > > "Mick Murphy" wrote: > > <span style="color:darkred"> > > > If you get into YMail via their H Page, you are signed in for 2 weeeks. > > > If you use yahoo messenger, you are signed in forever, if you ticked that > > > option at YM setup. > > > -- > > > Mick Murphy - Qld - Australia > > > > > > > > > "Jerry Hughes" wrote: > > > > > > > I've logged on to my Yahoo mail twice and it didn't ask for me to sign in. > > > > But I'm still getting the small pop up saying that the Microsoft Search > > > > Indexing has stopped working. I wonder if the worm is actually gone but that > > > > there is a different problem with the Indexing???? I also ran my Windows > > > > Defender and that came up with nothing. I think the worm is gone, after I > > > > "vaulted" it and deleted. I'm going to watch and see if the problems > > > > continue and then take more action. Thank you very much Mick. > > > > > > > > Jerry > > > > > > > > "Jerry Hughes" wrote: > > > > > > > > > Hi Mick, > > > > > > > > > > Thank you very much for that information. I will try that but is it > > > > > also a good idea to shut down System Restore before the Safe Mode scans? > > > > > (Scan in full operation mode with Restore shut off) I heard that a virus or > > > > > worm can "live" within the Restore feature and by shutting it off to scan, > > > > > will help. I've heard that the scans cannot enter the Restore feature > > > > > otherwise. Thanks, > > > > > > > > > > Jerry > > > > > > > > > > "Mick Murphy" wrote: > > > > > > > > > > > Follow info below to reboot into Safe Mode. > > > > > > Also, download and install Spybot Search & Destroy prior to above. > > > > > > Once you are there, rescan with AVG, and your anti spyware program, and > > > > > > Spybot S and D. > > > > > > > > > > > > If AVG still can not remove it, uninstall AVG, install Avast, and rescan in > > > > > > Safe Mode again. > > > > > > > > > > > > > > > > > > http://www.avast.com/eng/download-avast-home.html > > > > > > > > > > > > Avast Anti-Virus is Vista compatible (32bit and 64bit Versions), FREE, > > > > > > auto-updating, and a low resources user of your computer. > > > > > > And, only have 1(one) Anti-Virus installed / running on your computer at any > > > > > > one time.. > > > > > > Conflicts may occur if you have more than 1(one). > > > > > > > > > > > > http://www.spybot.info/en/index.html > > > > > > > > > > > > Spybot Search & Destroy 1.5.2 is a very good, FREE Anti-Spyware Program. > > > > > > Download, install, update, and immunize your System with it. > > > > > > Then SCAN with it. > > > > > > Update it, and scan your System once a fortnight. > > > > > > > > > > > > http://www.javacoolsoftware.com/spywareblaster.html > > > > > > > > > > > > SpywareBlaster 4.1 is a non-intrusive, FREE Anti-Spyware Program that runs > > > > > > in the background (no scanning by you!). > > > > > > SpywareBlaster prevents the installation of many so-called spyware, adware > > > > > > and malware programs by disabling the CLSIDs of popular spyware ActiveX > > > > > > controls, and also prevents the installation of any of them via a webpage > > > > > > Update it once a fortnight, and let it do its work in the background! > > > > > > > > > > > > Important re: Safe Mode > > > > > > If you happen to find a problem that you can’t uninstall / delete, reboot > > > > > > the computer, and go into Safe Mode. > > > > > > To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow > > > > > > key to get to Safe Mode, then hit ENTER. > > > > > > RESCAN your computer with Avast and Spybot S & D while in Safe Mode. > > > > > > > > > > > > -- > > > > > > Mick Murphy - Qld - Australia > > > > > > > > > > > > > > > > > > "Jerry Hughes" wrote: > > > > > > > > > > > > > Hello, > > > > > > > I have a worm that I don't know how to get rid of. My AVG free security > > > > > > > kicked it out while my Super Anti-Spyware software was scanning. AVG did not > > > > > > > kick out the worm while it was running alone. According to AVG, the worm was > > > > > > > moved to the "vault" and I later deleted it. When scanning the computer > > > > > > > again, AVG does not kick out the worm while Super Anti-Spyware runs again but > > > > > > > when restarting my computer, I am asked for my email address and password > > > > > > > when opening my Yahoo mail and I keep getting a pop up telling me that my > > > > > > > Microsoft Indexer has stopped working. This indicates to me that the worm is > > > > > > > still there. Any information or help with this is greatly apprecitated. > > > > > > > Thanks, > > > > > > > > > > > > > > Jerry</span></span></span> Quote
Guest Jerry Hughes Posted July 4, 2008 Posted July 4, 2008 You bet----and got your Barrier Reef on my "Bucket List"! :-) Jerry "Mick Murphy" wrote: <span style="color:blue"> > G'day Jerry, and thanks! If you ever get any more probs, come back to these > Newsgroups. They are pretty good here. > All the best from Surfer's Paradise, on the sunny Gold Coast! > -- > Mick Murphy - Qld - Australia > > > "Jerry Hughes" wrote: > <span style="color:green"> > > Hi Mick, > > No problems so far. I think the worm is buried! Ha. And I got a quick > > fix on my indexing problem and all is well in sunny San Diego. Thanks again > > and G'day. :-) > > > > Jerry > > > > "Jerry Hughes" wrote: > > <span style="color:darkred"> > > > Hey Mick, > > > Thanks for the tip. I'll watch to see if Yahoo asks for a sign in before > > > the two weeks. (Hoping for the best) In the mean time I think I'm going to > > > post the question of my "Microsoft Search Indexer" pop up appearing, to see > > > if there is a separate answer to that. Thanks, > > > > > > Jerry > > > > > > "Mick Murphy" wrote: > > > > > > > If you get into YMail via their H Page, you are signed in for 2 weeeks. > > > > If you use yahoo messenger, you are signed in forever, if you ticked that > > > > option at YM setup. > > > > -- > > > > Mick Murphy - Qld - Australia > > > > > > > > > > > > "Jerry Hughes" wrote: > > > > > > > > > I've logged on to my Yahoo mail twice and it didn't ask for me to sign in. > > > > > But I'm still getting the small pop up saying that the Microsoft Search > > > > > Indexing has stopped working. I wonder if the worm is actually gone but that > > > > > there is a different problem with the Indexing???? I also ran my Windows > > > > > Defender and that came up with nothing. I think the worm is gone, after I > > > > > "vaulted" it and deleted. I'm going to watch and see if the problems > > > > > continue and then take more action. Thank you very much Mick. > > > > > > > > > > Jerry > > > > > > > > > > "Jerry Hughes" wrote: > > > > > > > > > > > Hi Mick, > > > > > > > > > > > > Thank you very much for that information. I will try that but is it > > > > > > also a good idea to shut down System Restore before the Safe Mode scans? > > > > > > (Scan in full operation mode with Restore shut off) I heard that a virus or > > > > > > worm can "live" within the Restore feature and by shutting it off to scan, > > > > > > will help. I've heard that the scans cannot enter the Restore feature > > > > > > otherwise. Thanks, > > > > > > > > > > > > Jerry > > > > > > > > > > > > "Mick Murphy" wrote: > > > > > > > > > > > > > Follow info below to reboot into Safe Mode. > > > > > > > Also, download and install Spybot Search & Destroy prior to above. > > > > > > > Once you are there, rescan with AVG, and your anti spyware program, and > > > > > > > Spybot S and D. > > > > > > > > > > > > > > If AVG still can not remove it, uninstall AVG, install Avast, and rescan in > > > > > > > Safe Mode again. > > > > > > > > > > > > > > > > > > > > > http://www.avast.com/eng/download-avast-home.html > > > > > > > > > > > > > > Avast Anti-Virus is Vista compatible (32bit and 64bit Versions), FREE, > > > > > > > auto-updating, and a low resources user of your computer. > > > > > > > And, only have 1(one) Anti-Virus installed / running on your computer at any > > > > > > > one time.. > > > > > > > Conflicts may occur if you have more than 1(one). > > > > > > > > > > > > > > http://www.spybot.info/en/index.html > > > > > > > > > > > > > > Spybot Search & Destroy 1.5.2 is a very good, FREE Anti-Spyware Program. > > > > > > > Download, install, update, and immunize your System with it. > > > > > > > Then SCAN with it. > > > > > > > Update it, and scan your System once a fortnight. > > > > > > > > > > > > > > http://www.javacoolsoftware.com/spywareblaster.html > > > > > > > > > > > > > > SpywareBlaster 4.1 is a non-intrusive, FREE Anti-Spyware Program that runs > > > > > > > in the background (no scanning by you!). > > > > > > > SpywareBlaster prevents the installation of many so-called spyware, adware > > > > > > > and malware programs by disabling the CLSIDs of popular spyware ActiveX > > > > > > > controls, and also prevents the installation of any of them via a webpage > > > > > > > Update it once a fortnight, and let it do its work in the background! > > > > > > > > > > > > > > Important re: Safe Mode > > > > > > > If you happen to find a problem that you can’t uninstall / delete, reboot > > > > > > > the computer, and go into Safe Mode. > > > > > > > To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow > > > > > > > key to get to Safe Mode, then hit ENTER. > > > > > > > RESCAN your computer with Avast and Spybot S & D while in Safe Mode. > > > > > > > > > > > > > > -- > > > > > > > Mick Murphy - Qld - Australia > > > > > > > > > > > > > > > > > > > > > "Jerry Hughes" wrote: > > > > > > > > > > > > > > > Hello, > > > > > > > > I have a worm that I don't know how to get rid of. My AVG free security > > > > > > > > kicked it out while my Super Anti-Spyware software was scanning. AVG did not > > > > > > > > kick out the worm while it was running alone. According to AVG, the worm was > > > > > > > > moved to the "vault" and I later deleted it. When scanning the computer > > > > > > > > again, AVG does not kick out the worm while Super Anti-Spyware runs again but > > > > > > > > when restarting my computer, I am asked for my email address and password > > > > > > > > when opening my Yahoo mail and I keep getting a pop up telling me that my > > > > > > > > Microsoft Indexer has stopped working. This indicates to me that the worm is > > > > > > > > still there. Any information or help with this is greatly apprecitated. > > > > > > > > Thanks, > > > > > > > > > > > > > > > > Jerry</span></span></span> Quote
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