Guest John Posted July 4, 2008 Posted July 4, 2008 I cannot run a scan using my virus protection program, which is Trend Micro PC-cillin Internet Security 14. The scan problem message message I receive is: PCCVScan has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. This scanning program has worked in the past. Any suggestions/solutions? -- John Quote
Guest Malke Posted July 4, 2008 Posted July 4, 2008 John wrote: <span style="color:blue"> > I cannot run a scan using my virus protection program, which is Trend > Micro PC-cillin Internet Security 14. > > The scan problem message message I receive is: > > PCCVScan has stopped working > A problem caused the program to stop working correctly. Windows will close > the program and notify you if a solution is available. > > This scanning program has worked in the past.</span> Trend-Micro Tech support - http://tinyurl.com/coym2 Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ Quote
Guest Mick Murphy Posted July 4, 2008 Posted July 4, 2008 Uninstall the Program, then reinstall it. -- Mick Murphy - Qld - Australia "John" wrote: <span style="color:blue"> > I cannot run a scan using my virus protection program, which is Trend Micro > PC-cillin Internet Security 14. > > The scan problem message message I receive is: > > PCCVScan has stopped working > A problem caused the program to stop working correctly. Windows will close > the program and notify you if a solution is available. > > This scanning program has worked in the past. > > Any suggestions/solutions? > > > -- > John</span> Quote
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