Cannot access internet after Windows update

[Guest LiveAndLearn]

My pc (running Windows XP) was running fine when I shut down last night.

 

This morning after powering up my PC, there is an Automatic Windows Update

balloon in the icon tray that prompted me to install the latest Windows

update, which I did. Afterward, i can no longer connect to the net unless I

disable my Zonelabs with Anti-Virus firewall.

 

It never given me any prob until the latest Windows updates. I'm posting

this message with my Zonelabs firewall disabled. What is wrong?

 

Thanx in advance.

 

Francis

[Guest Newell White]

"LiveAndLearn" wrote:

<span style="color:blue">

> My pc (running Windows XP) was running fine when I shut down last night.

>

> This morning after powering up my PC, there is an Automatic Windows Update

> balloon in the icon tray that prompted me to install the latest Windows

> update, which I did. Afterward, i can no longer connect to the net unless I

> disable my Zonelabs with Anti-Virus firewall.

>

> It never given me any prob until the latest Windows updates. I'm posting

> this message with my Zonelabs firewall disabled. What is wrong?

>

> Thanx in advance.

>

> Francis</span>

 

Start up ZoneAlarm, bring up the management console (double-click the tray

icon), and somewhere in the Options you will find there are settings for

Internet zone and Trusted zone.

 

Set the Internet zone to Medium security - default is Maximum security,

which prevents the patched XP from getting replies from DNS look-ups.

--

Regards,

Newell White

[Guest Jurren Bouman]

Download the latest update to resolve the issue:

http://download.zonealarm.com/bin/free/pre...ccessIssue.html

 

 

 

"LiveAndLearn" <LiveAndLearn@discussions.microsoft.com> wrote in message

news:F0293A08-37AC-47D1-BFC2-D60161A60E42@microsoft.com...<span style="color:blue">

> My pc (running Windows XP) was running fine when I shut down last night.

>

> This morning after powering up my PC, there is an Automatic Windows Update

> balloon in the icon tray that prompted me to install the latest Windows

> update, which I did. Afterward, i can no longer connect to the net unless

> I

> disable my Zonelabs with Anti-Virus firewall.

>

> It never given me any prob until the latest Windows updates. I'm posting

> this message with my Zonelabs firewall disabled. What is wrong?

>

> Thanx in advance.

>

> Francis </span>

[Guest Sam Terry]

I have had the same problem on one of our older computers but it doesn't have

Zonelabs on it. We have Norton Anti-Virus on it and it is the only computer

that cannot connect to the Internet (Outlook cannot send or receive email and

no external access is capable, internal network access is not affected in any

way.). I have had to remove the security update in order to make the

Internet work on the computer. Any suggestions?

 

"LiveAndLearn" wrote:

<span style="color:blue">

> My pc (running Windows XP) was running fine when I shut down last night.

>

> This morning after powering up my PC, there is an Automatic Windows Update

> balloon in the icon tray that prompted me to install the latest Windows

> update, which I did. Afterward, i can no longer connect to the net unless I

> disable my Zonelabs with Anti-Virus firewall.

>

> It never given me any prob until the latest Windows updates. I'm posting

> this message with my Zonelabs firewall disabled. What is wrong?

>

> Thanx in advance.

>

> Francis</span>