scans can not complete

[Guest Collette]

I use Windows Defender and spybot. Everytime I try to do a scan my computer

shuts down before the scan is complete... often within a few minutes of

starting scan. I need to be able to do a complete scan.

I have noticed my curser jumping to some bizzare spot while I am typing, but

nothing else unusual.

[Guest Frank Saunders MS-MVP IE,OE/WM]

"Collette" <Collette@discussions.microsoft.com> wrote in message

news:59FE8BA6-9F18-4E80-B7AF-06E122D2FD95@microsoft.com...<span style="color:blue">

>I use Windows Defender and spybot. Everytime I try to do a scan my

>computer

> shuts down before the scan is complete... often within a few minutes of

> starting scan. I need to be able to do a complete scan.

> I have noticed my curser jumping to some bizzare spot while I am typing,

> but

> nothing else unusual.</span>

 

Do a thorough check for malware, following all of the steps at one of these

Web pages.

Help with malware:

All MS-MVP Sites.

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://www.elephantboycomputers.com/page2....emoving_Malware

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/darnit.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

 

Unexplained computer behavior may be caused by deceptive software.

http://support.microsoft.com/kb/827315

 

So How Did I Get Infected Anyway?

For quite a few people it's by installing programs like Messenger Plus,

whose ads for malware don't identify the malware as such and try to convince

you that you owe it to the author. See also:

http://www.wilderssecurity.com/showthread.php?t=27971

Don't ever do a "default" install of anything. Always choose Custom and see

what else is being carried along. Don't install any extras you're not sure

of.

 

--

Frank Saunders MS-MVP IE,OE/WM

Do not reply with email

[Guest Collette]

Thank you for the reply. I have repeatedly tried to scan without success

since I posted... am currently running a Windows OneCare safety scan, (second

attempt, first attempt shut my computer down as with spybot and defender)

hope it works. I will surely visit the sites you recomended.

 

"Frank Saunders MS-MVP IE,OE/WM" wrote:

<span style="color:blue">

> "Collette" <Collette@discussions.microsoft.com> wrote in message

> news:59FE8BA6-9F18-4E80-B7AF-06E122D2FD95@microsoft.com...<span style="color:green">

> >I use Windows Defender and spybot. Everytime I try to do a scan my

> >computer

> > shuts down before the scan is complete... often within a few minutes of

> > starting scan. I need to be able to do a complete scan.

> > I have noticed my curser jumping to some bizzare spot while I am typing,

> > but

> > nothing else unusual.</span>

>

> Do a thorough check for malware, following all of the steps at one of these

> Web pages.

> Help with malware:

> All MS-MVP Sites.

> http://aumha.org/a/parasite.htm

> http://aumha.org/a/quickfix.htm

> http://www.elephantboycomputers.com/page2....emoving_Malware

> http://mvps.org/winhelp2002/unwanted.htm

> http://inetexplorer.mvps.org/darnit.html

> http://www.mvps.org/sramesh2k/Malware_Defence.htm

>

> Unexplained computer behavior may be caused by deceptive software.

> http://support.microsoft.com/kb/827315

>

> So How Did I Get Infected Anyway?

> For quite a few people it's by installing programs like Messenger Plus,

> whose ads for malware don't identify the malware as such and try to convince

> you that you owe it to the author. See also:

> http://www.wilderssecurity.com/showthread.php?t=27971

> Don't ever do a "default" install of anything. Always choose Custom and see

> what else is being carried along. Don't install any extras you're not sure

> of.

>

> --

> Frank Saunders MS-MVP IE,OE/WM

> Do not reply with email

> </span>