spam problem

[Guest john doe]

Our isp called and said that one of our computers

is sending out spam mail.

What would be the best way to go about this in

finding the rouge computer that's sending out spam.

Thanks

[Guest PA Bear [MS MVP]]

In WinXP General, you told us that you'd just installed WinXP, so see...

 

Before You Connect a New Computer to the Internet

http://www.cert.org/tech_tips/before_you_plug_in.html

 

If you have NOT taken care of everything on the above page before otherwise

connecting the machine to the internet (e.g., to browse, email, chat, etc.),

format & reinstall Windows again, then do it!

 

================================

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal...n:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2....emoving_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. Post your log to

http://aumha.net/viewforum.php?f=30,

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html, or other appropriate forums for review

by an expert in such matters, not here.

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

john doe wrote:<span style="color:blue">

> Our isp called and said that one of our computers

> is sending out spam mail.

> What would be the best way to go about this in

> finding the rouge computer that's sending out spam.

> Thanks </span>