Downloads denied

[Guest MalcolmC]

I was infected with Antivirus 2009 last week and spent time cleaning it out

and upping access levels. My laptop is also used a lot by the kids so this

was necessary. Now anytime I try to download a file I get one of two errors.

If I try saving it all looks fine until the download is complete and then I

get an error saying "You'll need to provide administrator permission to copy

this file" - I am the adminsitrator so why can't I download it? If I try

opening the file the error is simply "user does not have access privileges".

 

Have rolled back to an earlier restore point, have reset default security

values, looked in Windows Defender, Firewall, etc. and my antivirus

applicaiton (McAfee) to no avail. Any suggestions?

[Guest Malke]

MalcolmC wrote:

<span style="color:blue">

> I was infected with Antivirus 2009 last week and spent time cleaning it

> out and upping access levels. My laptop is also used a lot by the kids so

> this

> was necessary. Now anytime I try to download a file I get one of two

> errors. If I try saving it all looks fine until the download is complete

> and then I get an error saying "You'll need to provide administrator

> permission to copy this file" - I am the adminsitrator so why can't I

> download it? If I try opening the file the error is simply "user does not

> have access privileges".

>

> Have rolled back to an earlier restore point, have reset default security

> values, looked in Windows Defender, Firewall, etc. and my antivirus

> applicaiton (McAfee) to no avail. Any suggestions?</span>

 

All of the infections with this malware that have come into my shop in the

last few months have also had Vundo and Zlob infections and been protected

by a rootkit. Without knowing how you actually cleaned the system, there is

a good chance it is not clean. Or if the system is clean, the operating

system has been badly damaged.

 

You can get guided help at one of the specialty forums below or back up your

data and do a clean install of Windows. I recommend the latter, but of

course it is your choice. PLEASE DO NOT POST ANY LOGS HERE IN THE MS

NEWSGROUPS.

 

http://aumha.net/ - Click on the HijackThis forum. Read the announcement and

the stickies first .

http://www.atribune.org/forums/index.php?showforum=9

http://aumha.net/viewforum.php?f=30

http://www.bleepingcomputer.com/forums/forum22.html

http://www.dslreports.com/forum/cleanup

http://www.cybertechhelp.com/forums/forumdisplay.php?f=25

http://www.geekstogo.com/forum/Malware_Rem...o_Here-f37.html

http://gladiator-antivirus.com/forum/index.php?showforum=170

http://spywarewarrior.com/viewforum.php?f=5

http://forums.techguy.org/54-security/

http://forums.tomcoyote.org/

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

[Guest Andrew Rossmann]

In article <9448FB03-FE3D-4D4A-B305-46249D661DB0@microsoft.com>,

MalcolmC@discussions.microsoft.com says...<span style="color:blue">

> I was infected with Antivirus 2009 last week and spent time cleaning it out

> and upping access levels. My laptop is also used a lot by the kids so this

> was necessary. Now anytime I try to download a file I get one of two errors.

> If I try saving it all looks fine until the download is complete and then I

> get an error saying "You'll need to provide administrator permission to copy

> this file" - I am the adminsitrator so why can't I download it? If I try

> opening the file the error is simply "user does not have access privileges".

>

> Have rolled back to an earlier restore point, have reset default security

> values, looked in Windows Defender, Firewall, etc. and my antivirus

> applicaiton (McAfee) to no avail. Any suggestions?</span>

 

Check the permissions on any directories used to store your downloads.

 

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