Can't delete malicious software

[Guest Ben Hartley]

I've accidentally downloaded a program called 'WinSpywareProtect' and want to

delete it. However, despite having an administrator account, Vista tells me I

need permission - although I'm the only user!

 

Any advice would be greatly appreciated.

[Guest Mr. Arnold]

"Ben Hartley" <Ben Hartley@discussions.microsoft.com> wrote in message

news:0EA950F3-EF4E-4DEA-A984-7E1128F56D4D@microsoft.com...<span style="color:blue">

> I've accidentally downloaded a program called 'WinSpywareProtect' and want

> to

> delete it. However, despite having an administrator account, Vista tells

> me I

> need permission - although I'm the only user!

>

> Any advice would be greatly appreciated.</span>

 

<http://www.computerperformance.co.uk/vista/vista_administrator_activate.htm#Summary_of_Vista_Administrator_-_Super_User_(Hidden_Account)>

[Guest Malke]

Ben Hartley wrote:

<span style="color:blue">

> I've accidentally downloaded a program called 'WinSpywareProtect' and want

> to delete it. However, despite having an administrator account, Vista

> tells me I need permission - although I'm the only user!

>

> Any advice would be greatly appreciated.</span>

 

Your system is infected with a rogue antivirus program. It is called "rogue"

because it pretends to be A Good Guy but is really Evil. Do not pay them!

 

You can't just "delete" it. Check to see if there are targeted removal

steps for your malware here:

 

Bleeping Computer removal how-to's -

http://www.bleepingcomputer.com/forums/forum55.html

 

These may work for you and all may be well. However, in many cases the

computer will also be infected with Zlob and/or Vundo trojans and protected

by a rootkit. These machines are extremely difficult to clean.

 

If your machine is one of these cases, either get guided help at one of the

specialty forums below OR back up your data and do a clean install of

Windows. It is your choice. If you are unsure how to back up your data or

how to do a clean install, you can take your machine to a local computer

professional. I don't recommend using BigComputerStore/GeekSquad types of

places.

 

PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.

 

http://aumha.net/ - Click on the HijackThis forum. Read the announcement and

the stickies first .

http://www.atribune.org/forums/index.php?showforum=9

http://aumha.net/viewforum.php?f=30

http://www.bleepingcomputer.com/forums/forum22.html

http://www.dslreports.com/forum/cleanup

http://www.cybertechhelp.com/forums/forumd...ay.php?f=25Look

http://www.geekstogo.com/forum/Malware_Rem...o_Here-f37.html

http://gladiator-antivirus.com/forum/index.php?showforum=170

http://spywarewarrior.com/viewforum.php?f=5

http://forums.techguy.org/54-security/

http://forums.tomcoyote.org/

 

Malke

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MS-MVP

Elephant Boy Computers - Don't Panic!

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