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Posted

Help me please. I keep getting this pop up to purchase windows defender,

and every time I go out or try i should say to get on internet explorer

it keeps me from doing anything. I already have windows defender!!!

please how can i make the pop up go away so I can use my desktop. my pop

up blocker IS on!!!

 

 

--

tinkroe

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Guest mansrm81
Posted

windows defender is free you should run your antivirus and scan for

viruses and also run you spyware program.

 

 

--

mansrm81

 

If you think I helped you fix your problem give me some rep:D

Posted

tinkroe wrote:

<span style="color:blue">

>

> Help me please. I keep getting this pop up to purchase windows defender,

> and every time I go out or try i should say to get on internet explorer

> it keeps me from doing anything. I already have windows defender!!!

> please how can i make the pop up go away so I can use my desktop. my pop

> up blocker IS on!!!</span>

 

Windows Defender doesn't do this. The popup is coming from another program,

probably one of the many rogue antispyware malware programs. See below for

general information about this.

 

 

Your system is infected with a rogue antivirus program. It is called "rogue"

because it pretends to be A Good Guy but is really Evil. Do not pay them!

 

Look for your malware removal steps here:

 

Bleeping Computer removal how-to's -

http://www.bleepingcomputer.com/forums/forum55.html

 

These may work for you and all may be well. However, in many cases the

computer will also be infected with Zlob and/or Vundo trojans and protected

by a rootkit. These machines are extremely difficult to clean.

 

If your machine is one of these cases, either get guided help at one of the

specialty forums below OR back up your data and do a clean install of

Windows. It is your choice. If you are unsure how to back up your data or

how to do a clean install, you can take your machine to a local computer

professional. I don't recommend using BigComputerStore/GeekSquad types of

places.

 

PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.

 

http://aumha.org/downloads/hijackthis.zip

http://aumha.net/ - Click on the HijackThis forum. Read the announcement and

the stickies first .

http://www.atribune.org/forums/index.php?showforum=9

http://aumha.net/viewforum.php?f=30

http://www.bleepingcomputer.com/forums/forum22.html

http://www.dslreports.com/forum/cleanup

http://www.cybertechhelp.com/forums/forumdisplay.php?f=25

http://www.geekstogo.com/forum/Malware_Rem...o_Here-f37.html

http://www.malwarebytes.org/forums/index.php?showforum=7

http://gladiator-antivirus.com/forum/index.php?showforum=170

http://spywarewarrior.com/viewforum.php?f=5

http://forums.techguy.org/54-security/

http://forums.tomcoyote.org/

http://www.thespykiller.co.uk/index.php?board=3.0

http://forums.subratam.org/index.php?showforum=7

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

Guest Ken Blake, MVP
Posted

On Mon, 22 Sep 2008 07:14:49 -0500, tinkroe <guest@unknown-email.com>

wrote:

<span style="color:blue">

>

> Help me please. I keep getting this pop up to purchase windows defender,</span>

 

 

 

Windows Defender is free and doesn't pop up with any such message. If

you are getting such a popup, it's from a different product, and you

are already infected with it.

 

<span style="color:blue">

> and every time I go out or try i should say to get on internet explorer

> it keeps me from doing anything. I already have windows defender!!!

> please how can i make the pop up go away so I can use my desktop. my pop

> up blocker IS on!!!

>

>

> --

> tinkroe</span>

 

--

Ken Blake, Microsoft MVP - Windows Desktop Experience

Please Reply to the Newsgroup

Guest Mick Murphy
Posted

You have been infected with Spyware/Malware.

Use the 2 Programs listed below to scan your computer and remove your problem.

My advice is to scan in Safe Mode.

All info below.

 

 

http://www.spybot.info/en/index.html

 

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.

Download, install, update, and immunize your System with it.

Then SCAN with it.

Update it, and scan your System once a fortnight.

 

http://www.malwarebytes.org/mbam.php

 

Malwarebytes is as the name says, a Malware Remover!

For the Free version scroll down their page to either download from

Download.com, or Major Geeks.com

 

Download, install, and update.

 

Important re: Safe Mode

If you happen to find a problem that you can’t uninstall / delete, reboot

the computer, and go into Safe Mode.

To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow

key to get to Safe Mode from list of options, then hit ENTER.

RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D

while in Safe Mode.

--

Mad Mike

 

 

"tinkroe" wrote:

<span style="color:blue">

>

> Help me please. I keep getting this pop up to purchase windows defender,

> and every time I go out or try i should say to get on internet explorer

> it keeps me from doing anything. I already have windows defender!!!

> please how can i make the pop up go away so I can use my desktop. my pop

> up blocker IS on!!!

>

>

> --

> tinkroe

> </span>

Guest Paul Montgomery
Posted

On Mon, 22 Sep 2008 09:59:03 -0700, Mick Murphy

<MickMurphy@discussions.microsoft.com> wrote:

<span style="color:blue">

>--

>Mad Mike</span>

 

I like your new sig - AND the absence of your former orneriness!

 

Hope you can maintain it.

Guest Mick Murphy
Posted

Now, now Paul; don't start me!

We can even be in the same thread without arguing.

But remember, it always takes two.

--

Mad Mike

 

 

"Paul Montgomery" wrote:

<span style="color:blue">

> On Mon, 22 Sep 2008 09:59:03 -0700, Mick Murphy

> <MickMurphy@discussions.microsoft.com> wrote:

> <span style="color:green">

> >--

> >Mad Mike</span>

>

> I like your new sig - AND the absence of your former orneriness!

>

> Hope you can maintain it.

> </span>

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