Guest tinkroe Posted September 22, 2008 Posted September 22, 2008 Help me please. I keep getting this pop up to purchase windows defender, and every time I go out or try i should say to get on internet explorer it keeps me from doing anything. I already have windows defender!!! please how can i make the pop up go away so I can use my desktop. my pop up blocker IS on!!! -- tinkroe Quote
Guest mansrm81 Posted September 22, 2008 Posted September 22, 2008 windows defender is free you should run your antivirus and scan for viruses and also run you spyware program. -- mansrm81 If you think I helped you fix your problem give me some rep:D Quote
Guest Malke Posted September 22, 2008 Posted September 22, 2008 tinkroe wrote: <span style="color:blue"> > > Help me please. I keep getting this pop up to purchase windows defender, > and every time I go out or try i should say to get on internet explorer > it keeps me from doing anything. I already have windows defender!!! > please how can i make the pop up go away so I can use my desktop. my pop > up blocker IS on!!!</span> Windows Defender doesn't do this. The popup is coming from another program, probably one of the many rogue antispyware malware programs. See below for general information about this. Your system is infected with a rogue antivirus program. It is called "rogue" because it pretends to be A Good Guy but is really Evil. Do not pay them! Look for your malware removal steps here: Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html These may work for you and all may be well. However, in many cases the computer will also be infected with Zlob and/or Vundo trojans and protected by a rootkit. These machines are extremely difficult to clean. If your machine is one of these cases, either get guided help at one of the specialty forums below OR back up your data and do a clean install of Windows. It is your choice. If you are unsure how to back up your data or how to do a clean install, you can take your machine to a local computer professional. I don't recommend using BigComputerStore/GeekSquad types of places. PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS. http://aumha.org/downloads/hijackthis.zip http://aumha.net/ - Click on the HijackThis forum. Read the announcement and the stickies first . http://www.atribune.org/forums/index.php?showforum=9 http://aumha.net/viewforum.php?f=30 http://www.bleepingcomputer.com/forums/forum22.html http://www.dslreports.com/forum/cleanup http://www.cybertechhelp.com/forums/forumdisplay.php?f=25 http://www.geekstogo.com/forum/Malware_Rem...o_Here-f37.html http://www.malwarebytes.org/forums/index.php?showforum=7 http://gladiator-antivirus.com/forum/index.php?showforum=170 http://spywarewarrior.com/viewforum.php?f=5 http://forums.techguy.org/54-security/ http://forums.tomcoyote.org/ http://www.thespykiller.co.uk/index.php?board=3.0 http://forums.subratam.org/index.php?showforum=7 Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ Quote
Guest Ken Blake, MVP Posted September 22, 2008 Posted September 22, 2008 On Mon, 22 Sep 2008 07:14:49 -0500, tinkroe <guest@unknown-email.com> wrote: <span style="color:blue"> > > Help me please. I keep getting this pop up to purchase windows defender,</span> Windows Defender is free and doesn't pop up with any such message. If you are getting such a popup, it's from a different product, and you are already infected with it. <span style="color:blue"> > and every time I go out or try i should say to get on internet explorer > it keeps me from doing anything. I already have windows defender!!! > please how can i make the pop up go away so I can use my desktop. my pop > up blocker IS on!!! > > > -- > tinkroe</span> -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup Quote
Guest Mick Murphy Posted September 22, 2008 Posted September 22, 2008 You have been infected with Spyware/Malware. Use the 2 Programs listed below to scan your computer and remove your problem. My advice is to scan in Safe Mode. All info below. http://www.spybot.info/en/index.html Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.malwarebytes.org/mbam.php Malwarebytes is as the name says, a Malware Remover! For the Free version scroll down their page to either download from Download.com, or Major Geeks.com Download, install, and update. Important re: Safe Mode If you happen to find a problem that you can’t uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER. RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode. -- Mad Mike "tinkroe" wrote: <span style="color:blue"> > > Help me please. I keep getting this pop up to purchase windows defender, > and every time I go out or try i should say to get on internet explorer > it keeps me from doing anything. I already have windows defender!!! > please how can i make the pop up go away so I can use my desktop. my pop > up blocker IS on!!! > > > -- > tinkroe > </span> Quote
Guest Paul Montgomery Posted September 22, 2008 Posted September 22, 2008 On Mon, 22 Sep 2008 09:59:03 -0700, Mick Murphy <MickMurphy@discussions.microsoft.com> wrote: <span style="color:blue"> >-- >Mad Mike</span> I like your new sig - AND the absence of your former orneriness! Hope you can maintain it. Quote
Guest Mick Murphy Posted September 22, 2008 Posted September 22, 2008 Now, now Paul; don't start me! We can even be in the same thread without arguing. But remember, it always takes two. -- Mad Mike "Paul Montgomery" wrote: <span style="color:blue"> > On Mon, 22 Sep 2008 09:59:03 -0700, Mick Murphy > <MickMurphy@discussions.microsoft.com> wrote: > <span style="color:green"> > >-- > >Mad Mike</span> > > I like your new sig - AND the absence of your former orneriness! > > Hope you can maintain it. > </span> Quote
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