Guest offwego Posted September 22, 2008 Posted September 22, 2008 I've just installed Zone Alarm Security Suite which includes a firewall and got warnings about running two firewalls. I guess I should turn off the firewall that comes with XP Pro? Do I just turn it off (in the 'security centre' I assume?) or do I need to uninstall something? I use a Speedtouch 546 router in my system. I think this provides some sort of firewall as well? Any advice to ease my confusion would be great! Quote
Guest PA Bear [MS MVP] Posted September 22, 2008 Posted September 22, 2008 One (1) software firewall. Disable the Windows Firewall via Control Panel | Windows Firewall. [iMHO, installing ZASS should have disabled the Windows Firewall by default.] -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ offwego wrote:<span style="color:blue"> > I've just installed Zone Alarm Security Suite which includes a firewall > and > got warnings about running two firewalls. I guess I should turn off the > firewall that comes with XP Pro? Do I just turn it off (in the 'security > centre' I assume?) or do I need to uninstall something? > > I use a Speedtouch 546 router in my system. I think this provides some > sort > of firewall as well? > > Any advice to ease my confusion would be great! </span> Quote
Guest offwego Posted September 22, 2008 Posted September 22, 2008 ....many thanks. XP firewall is now off. If I get reminders about my PC being 'at risk' (even though ZASS is on) is there any way of turning these off? "PA Bear [MS MVP]" wrote: <span style="color:blue"> > One (1) software firewall. Disable the Windows Firewall via Control Panel | > Windows Firewall. > > [iMHO, installing ZASS should have disabled the Windows Firewall by > default.] > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > offwego wrote:<span style="color:green"> > > I've just installed Zone Alarm Security Suite which includes a firewall > > and > > got warnings about running two firewalls. I guess I should turn off the > > firewall that comes with XP Pro? Do I just turn it off (in the 'security > > centre' I assume?) or do I need to uninstall something? > > > > I use a Speedtouch 546 router in my system. I think this provides some > > sort > > of firewall as well? > > > > Any advice to ease my confusion would be great! </span> > > </span> Quote
Guest PA Bear [MS MVP] Posted September 22, 2008 Posted September 22, 2008 Please state your full Windows version (e.g., WinXP SP3), and do so in your first post to any MS newsgroup in the future. Sounds like you may have a horked (bad/dirty/incomplete) install of ZASS. What security suite, anti-virus application, and/or third-party firewall did you have installed BEFORE you installed ZASS? Did you uninstall all of the above via Add/Remove Programs before installing ZASS? Have you /purchased/ ZASS (yet)? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ offwego wrote:<span style="color:blue"> > ...many thanks. XP firewall is now off. If I get reminders about my PC > being 'at risk' (even though ZASS is on) is there any way of turning these > off? > > "PA Bear [MS MVP]" wrote:<span style="color:green"> >> One (1) software firewall. Disable the Windows Firewall via Control >> Panel >> | Windows Firewall. >> >> [iMHO, installing ZASS should have disabled the Windows Firewall by >> default.] >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >> AumHa VSOP & Admin http://aumha.net >> DTS-L http://dts-l.net/ >> >> offwego wrote:<span style="color:darkred"> >>> I've just installed Zone Alarm Security Suite which includes a firewall >>> and >>> got warnings about running two firewalls. I guess I should turn off the >>> firewall that comes with XP Pro? Do I just turn it off (in the >>> 'security >>> centre' I assume?) or do I need to uninstall something? >>> >>> I use a Speedtouch 546 router in my system. I think this provides some >>> sort >>> of firewall as well? >>> >>> Any advice to ease my confusion would be great! </span></span></span> Quote
Guest offwego Posted September 22, 2008 Posted September 22, 2008 ....sorry, yes its XP Pro SP3. I have ZASS discs already and was running this before. I re-installed ZASS following a hard drive failure (a week after downloading SP3). I had new hard drives fitted and XP Pro re-installed by my local computer shop and then used a system back-up from my external hard drive to restore files and folders. (Fortunately, I was promted to make a back up before downloading SP3.) I didn't check and uninstall ZASS before putting my ZASS CDs in and re-installing so I guess I may have got some mix up here? "PA Bear [MS MVP]" wrote: <span style="color:blue"> > Please state your full Windows version (e.g., WinXP SP3), and do so in your > first post to any MS newsgroup in the future. > > Sounds like you may have a horked (bad/dirty/incomplete) install of ZASS. > > What security suite, anti-virus application, and/or third-party firewall did > you have installed BEFORE you installed ZASS? > > Did you uninstall all of the above via Add/Remove Programs before installing > ZASS? > > Have you /purchased/ ZASS (yet)? > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > offwego wrote:<span style="color:green"> > > ...many thanks. XP firewall is now off. If I get reminders about my PC > > being 'at risk' (even though ZASS is on) is there any way of turning these > > off? > > > > "PA Bear [MS MVP]" wrote:<span style="color:darkred"> > >> One (1) software firewall. Disable the Windows Firewall via Control > >> Panel > >> | Windows Firewall. > >> > >> [iMHO, installing ZASS should have disabled the Windows Firewall by > >> default.] > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >> AumHa VSOP & Admin http://aumha.net > >> DTS-L http://dts-l.net/ > >> > >> offwego wrote: > >>> I've just installed Zone Alarm Security Suite which includes a firewall > >>> and > >>> got warnings about running two firewalls. I guess I should turn off the > >>> firewall that comes with XP Pro? Do I just turn it off (in the > >>> 'security > >>> centre' I assume?) or do I need to uninstall something? > >>> > >>> I use a Speedtouch 546 router in my system. I think this provides some > >>> sort > >>> of firewall as well? > >>> > >>> Any advice to ease my confusion would be great! </span></span> > > </span> Quote
Guest PA Bear [MS MVP] Posted September 22, 2008 Posted September 22, 2008 => YOU MAY WANT TO PRINT OR COPY/PASTE THE FOLLOWING FOR OFFLINE REFERENCE 1. Do Resolution Method 2 here: http://support.microsoft.com/kb/943144 (trust me) 2. Using IE only, go to http://windowsupdate.microsoft.com | Install any Windows Update-related software the machine may require then click on CONTINUE | Select CUSTOM and scan | Accept the install of any/all critical security updates offered | Follow all prompts. NB: Do NOT install IE7 if it's not already installed! NB: If IE7 is installed and Windows Update offers a Root Certificates update in Optional Software Updates category, install it to take full advantage of IE7's enhanced security features. 3. Please confirm that Automatic Updates is enabled (cf. http://support.microsoft.com/kb/306525). ======================== => Now either proceed as follows or post about your ZASS issue in the appropriate ZA forum: http://forums.zonealarm.com/zonelabs ========================= 4. Uninstall ZASS via Add/Remove Programs and reboot twice . => NB: Do not do ANYTHING else online (except #5 below) until you've got ZASS reinstalled, properly configured, and fully patched and updated! Do not other surfing! Do not open or reply to any emails! Do no chatting or other downloading! 5. Rebuild the Window Management Instrumentation Repostitory per this page of MS MVP Ramesh's: http://windowsxp.mvps.org/repairwmi.htm 6a. Reinstall ZASS using your disk(s). 6b. Configure ZASS as needed/desired. 6c. Manually update ZASS (program updates and definitions updates). Good luck! -- ~PA Bear offwego wrote:<span style="color:blue"> > ...sorry, yes its XP Pro SP3. > > I have ZASS discs already and was running this before. I re-installed > ZASS > following a hard drive failure (a week after downloading SP3). I had new > hard drives fitted and XP Pro re-installed by my local computer shop and > then used a system back-up from my external hard drive to restore files > and > folders. (Fortunately, I was promted to make a back up before downloading > SP3.) I didn't check and uninstall ZASS before putting my ZASS CDs in and > re-installing so I guess I may have got some mix up here? > > "PA Bear [MS MVP]" wrote:<span style="color:green"> >> Please state your full Windows version (e.g., WinXP SP3), and do so in >> your >> first post to any MS newsgroup in the future. >> >> Sounds like you may have a horked (bad/dirty/incomplete) install of ZASS. >> >> What security suite, anti-virus application, and/or third-party firewall >> did you have installed BEFORE you installed ZASS? >> >> Did you uninstall all of the above via Add/Remove Programs before >> installing ZASS? >> >> Have you /purchased/ ZASS (yet)? >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >> AumHa VSOP & Admin http://aumha.net >> DTS-L http://dts-l.net/ >> >> offwego wrote:<span style="color:darkred"> >>> ...many thanks. XP firewall is now off. If I get reminders about my PC >>> being 'at risk' (even though ZASS is on) is there any way of turning >>> these >>> off? >>> >>> "PA Bear [MS MVP]" wrote: >>>> One (1) software firewall. Disable the Windows Firewall via Control >>>> Panel >>>>> Windows Firewall. >>>> >>>> [iMHO, installing ZASS should have disabled the Windows Firewall by >>>> default.] >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>> AumHa VSOP & Admin http://aumha.net >>>> DTS-L http://dts-l.net/ >>>> >>>> offwego wrote: >>>>> I've just installed Zone Alarm Security Suite which includes a >>>>> firewall >>>>> and >>>>> got warnings about running two firewalls. I guess I should turn off >>>>> the >>>>> firewall that comes with XP Pro? Do I just turn it off (in the >>>>> 'security >>>>> centre' I assume?) or do I need to uninstall something? >>>>> >>>>> I use a Speedtouch 546 router in my system. I think this provides >>>>> some >>>>> sort >>>>> of firewall as well? >>>>> >>>>> Any advice to ease my confusion would be great! </span></span></span> Quote
Guest offwego Posted September 23, 2008 Posted September 23, 2008 ....many thanks. I'll give it a go. "PA Bear [MS MVP]" wrote: <span style="color:blue"> > => YOU MAY WANT TO PRINT OR COPY/PASTE THE FOLLOWING FOR OFFLINE REFERENCE > > 1. Do Resolution Method 2 here: http://support.microsoft.com/kb/943144 > (trust me) > > 2. Using IE only, go to http://windowsupdate.microsoft.com | Install any > Windows Update-related software the machine may require then click on > CONTINUE | Select CUSTOM and scan | Accept the install of any/all critical > security updates offered | Follow all prompts. > > NB: Do NOT install IE7 if it's not already installed! > > NB: If IE7 is installed and Windows Update offers a Root Certificates > update in Optional Software Updates category, install it to take full > advantage of IE7's enhanced security features. > > 3. Please confirm that Automatic Updates is enabled (cf. > http://support.microsoft.com/kb/306525). > > ======================== > > => Now either proceed as follows or post about your ZASS issue in the > appropriate ZA forum: http://forums.zonealarm.com/zonelabs > > ========================= > > 4. Uninstall ZASS via Add/Remove Programs and reboot twice . > > => NB: Do not do ANYTHING else online (except #5 below) until you've got > ZASS reinstalled, properly configured, and fully patched and updated! Do > not other surfing! Do not open or reply to any emails! Do no chatting or > other downloading! > > 5. Rebuild the Window Management Instrumentation Repostitory per this page > of MS MVP Ramesh's: http://windowsxp.mvps.org/repairwmi.htm > > 6a. Reinstall ZASS using your disk(s). > > 6b. Configure ZASS as needed/desired. > > 6c. Manually update ZASS (program updates and definitions updates). > > Good luck! > -- > ~PA Bear > > offwego wrote:<span style="color:green"> > > ...sorry, yes its XP Pro SP3. > > > > I have ZASS discs already and was running this before. I re-installed > > ZASS > > following a hard drive failure (a week after downloading SP3). I had new > > hard drives fitted and XP Pro re-installed by my local computer shop and > > then used a system back-up from my external hard drive to restore files > > and > > folders. (Fortunately, I was promted to make a back up before downloading > > SP3.) I didn't check and uninstall ZASS before putting my ZASS CDs in and > > re-installing so I guess I may have got some mix up here? > > > > "PA Bear [MS MVP]" wrote:<span style="color:darkred"> > >> Please state your full Windows version (e.g., WinXP SP3), and do so in > >> your > >> first post to any MS newsgroup in the future. > >> > >> Sounds like you may have a horked (bad/dirty/incomplete) install of ZASS. > >> > >> What security suite, anti-virus application, and/or third-party firewall > >> did you have installed BEFORE you installed ZASS? > >> > >> Did you uninstall all of the above via Add/Remove Programs before > >> installing ZASS? > >> > >> Have you /purchased/ ZASS (yet)? > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >> AumHa VSOP & Admin http://aumha.net > >> DTS-L http://dts-l.net/ > >> > >> offwego wrote: > >>> ...many thanks. XP firewall is now off. If I get reminders about my PC > >>> being 'at risk' (even though ZASS is on) is there any way of turning > >>> these > >>> off? > >>> > >>> "PA Bear [MS MVP]" wrote: > >>>> One (1) software firewall. Disable the Windows Firewall via Control > >>>> Panel > >>>>> Windows Firewall. > >>>> > >>>> [iMHO, installing ZASS should have disabled the Windows Firewall by > >>>> default.] > >>>> -- > >>>> ~Robear Dyer (PA Bear) > >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >>>> AumHa VSOP & Admin http://aumha.net > >>>> DTS-L http://dts-l.net/ > >>>> > >>>> offwego wrote: > >>>>> I've just installed Zone Alarm Security Suite which includes a > >>>>> firewall > >>>>> and > >>>>> got warnings about running two firewalls. I guess I should turn off > >>>>> the > >>>>> firewall that comes with XP Pro? Do I just turn it off (in the > >>>>> 'security > >>>>> centre' I assume?) or do I need to uninstall something? > >>>>> > >>>>> I use a Speedtouch 546 router in my system. I think this provides > >>>>> some > >>>>> sort > >>>>> of firewall as well? > >>>>> > >>>>> Any advice to ease my confusion would be great! </span></span> > > </span> Quote
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