help please

[Guest donna2]

My computer has been hacked. I have done scans etc but nothing shows up.

I have read about rootkits and have tried to download a checker but

nothing seems to work with vista. What would be my next step in trying

to identify the problem?

Thanks

 

 

--

donna2

[Guest Malke]

donna2 wrote:

<span style="color:blue">

>

> My computer has been hacked. I have done scans etc but nothing shows up.

> I have read about rootkits and have tried to download a checker but

> nothing seems to work with vista. What would be my next step in trying

> to identify the problem?

> Thanks</span>

 

You haven't provided us with any good information. We don't know what

antivirus/security software you have installed, how you connect to the

Internet, what makes you think you've been hacked (Internet or locally or

both?), or exactly what you've done.

 

Please clarify in your next post so we don't send you on any wild goose

chases.

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

[Guest donna2]

Apologies, I'm a complete novice when it comes to computer security!

I have outpost pro firewall, avg and spybot. Wireless broadband using a

linksys router. I know my computer is compromised as the hacker has

posted passwords on a site I use.

All scans come up as fine and I have tried using a rootkit detector but

they seem to conflict with vista for some reason.

 

If it is a rootkit, would doing a system restore to a date prior to the

hacker get rid of the problem?

 

 

--

donna2

[Guest Malke]

donna2 wrote:

<span style="color:blue">

>

> Apologies, I'm a complete novice when it comes to computer security!

> I have outpost pro firewall, avg and spybot. Wireless broadband using a

> linksys router. I know my computer is compromised as the hacker has

> posted passwords on a site I use.

> All scans come up as fine and I have tried using a rootkit detector but

> they seem to conflict with vista for some reason.

>

> If it is a rootkit, would doing a system restore to a date prior to the

> hacker get rid of the problem?

>

> </span>

 

Without being able to see the machine, I can't say whether you are really

hacked or were just a victim of social engineering or the like. I would

have a computer professional take a look. I don't recommend using a

BigComputerStore/GeekSquad type of place. If you don't want to do this,

then consider backing up your data and doing a clean install of Windows.

 

Then think about your computer's security. How did "the hacker" get into

your computer? Is this someone you know? A roommate? Did you click on

something in an IM message? Is your wireless network set up securely? I

hope you see where I'm going with this. If you have security

vulnerabilities and/or don't practice "Safe Hex", you will soon be infected

again.

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ