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Errors when updating and unable to access hotmail


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Guest Tinamarie2401
Posted

Hello,

 

This is my first post. This is also my first Vista system. I am having

a couple of problems that I think are all from the say thing.

 

I am unable to run system updates. I get error 80244019. I am Unable to

run windows defender. I get error 0x80244019. I try to access Hotmail

and unable to as well. Is there a way to fix these errors and allow me

to access Hotmail? I can access goggle just fine. Any help will be

great. Thank you,

 

Tinamarie

 

 

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Guest Paul Montgumdrop
Posted

Tinamarie2401 wrote:<span style="color:blue">

> Hello,

>

> This is my first post. This is also my first Vista system. I am having

> a couple of problems that I think are all from the say thing.

>

> I am unable to run system updates. I get error 80244019. I am Unable to

> run windows defender. I get error 0x80244019. I try to access Hotmail

> and unable to as well. Is there a way to fix these errors and allow me

> to access Hotmail? I can access goggle just fine. Any help will be

> great. Thank you,

>

> Tinamarie

>

> </span>

 

Error numbers don't mean a whole lot without the error message text.

Guest Tinamarie2401
Posted

Both of the errors are that they are unable to update due to the errors

listed above. Error 80244019 is unable to update Microsoft secruity

updates. Error 0x80244019.is unable to update Microsoft Defender

updates.

 

 

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Guest Paul Montgumdrop
Posted

Tinamarie2401 wrote:<span style="color:blue">

> Both of the errors are that they are unable to update due to the errors

> listed above. Error 80244019 is unable to update Microsoft secruity

> updates. Error 0x80244019.is unable to update Microsoft Defender

> updates.

>

> </span>

 

Well, the Windows Update center gives you more information as to the

cause of the failure. So what does it say about the two failures when

you View List of Updates, right-click the update line to to view the

error.

Guest MowGreen [MVP]
Posted

If you can't access Hotmail, update Vista, nor Defender, than there's a

communication issue occurring.

 

0x80244019 WU_E_PT_HTTP_STATUS_NOT_FOUND

HTTP 404 - the server cannot find the requested URI (Uniform Resource

Identifier).

 

Which firewall is being used ?

What is the installed security software [antivirus, security suite,

antispyware, etc] ?

 

You could attempt to install the latest Version of the Windows Update

Agent [WUA] with the installed antivirus/3rd party firewall temporarily

disabled BUT, if the communication issue is related to the above, the

issue will reoccur.

 

AU Check (v78)

http://www.codeplex.com/aureset/Release/Pr...ReleaseId=17263

 

Go to the above page, download, and save au_check_v78_codeplex.exe .

Once the download completes, close all open browsers and programs.

 

Temporarily disable the installed AV and any 3rd party firewall.

Consult the UserGuide or Help files of the above software or, read this:

 

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware

Programs

http://www.bleepingcomputer.com/forums/topic114351.html

 

ENABLE the native Vista firewall as the system will need to be online in

order to download the WUA

 

RIGHT click au_check_v78_codeplex.exe and choose 'Run as

administrator'. Follow the prompts.

Allow some time for the required updating software to install.

Reboot afterwards even if not prompted to.

 

Reenable the security software and disable the native Vista firewall

IF another is being used.

 

See if the system can update now.

 

MowGreen [MVP 2003-2009]

===============

-343- FDNY

Never Forgotten

===============

 

 

 

Tinamarie2401 wrote:

<span style="color:blue">

> Both of the errors are that they are unable to update due to the errors

> listed above. Error 80244019 is unable to update Microsoft secruity

> updates. Error 0x80244019.is unable to update Microsoft Defender

> updates.

>

> </span>

Guest Tinamarie2401
Posted

I fixed it! I updated the Bios and everything is working fine! My

friend, who owns the laptop, had not updated the computer since the

problem occured. I manually updated the Bios and it works just fine now.

Thanks to everyone for all the help!

 

 

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Guest MowGreen [MVP]
Posted

Nice work, Tinamarie2401. Would you please post the model number and

manufacturer of the laptop ?

Thanks.

 

MowGreen [MVP 2003-2009]

===============

-343- FDNY

Never Forgotten

===============

 

Tinamarie2401 wrote:

<span style="color:blue">

> I fixed it! I updated the Bios and everything is working fine! My

> friend, who owns the laptop, had not updated the computer since the

> problem occured. I manually updated the Bios and it works just fine now.

> Thanks to everyone for all the help!

>

> </span>

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