virus again

[Guest Didier DIAS]

hi again

i come back to you after several tries to put out of my system a virus or

something like that

all the anti virus or malwres found nothing on my system but

- the windows security center doesn t load anymore and i can t activate it

manually

- when i try to start windows defender it says "impossible to start the

application 0x800106ba, a problem stopped this program", the same message is

told when i restart my system

- windows update is also disabled and when i try ti load it, the system

says"windos update encountered an unknown error, Code 80070422

 

thanx in advance for your help

regards from france

 

Didier DIAS

NB: my sytem is VISTA home premium edition

 

 

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[Guest Malke]

Didier DIAS wrote:

<span style="color:blue">

> hi again

> i come back to you after several tries to put out of my system a virus or

> something like that

> all the anti virus or malwres found nothing on my system but

> - the windows security center doesn t load anymore and i can t activate it

> manually

> - when i try to start windows defender it says "impossible to start the

> application 0x800106ba, a problem stopped this program", the same message

> is told when i restart my system

> - windows update is also disabled and when i try ti load it, the system

> says"windos update encountered an unknown error, Code 80070422

>

> thanx in advance for your help

> regards from france

>

> Didier DIAS

> NB: my sytem is VISTA home premium edition</span>

 

Had a little trouble with the "send" button?! ;-)

 

Since you didn't specify what "all the anti virus or malwres [sic]" you used

and with what you were infected, all I can suggest is the following:

 

Go through these general malware removal steps systematically -

http://www.elephantboycomputers.com/page2....emoving_Malware

 

Include scanning with David Lipman's Multi_AV and follow instructions to do

all scans in Safe Mode. Please see the special Notes regarding using

Multi_AV in Vista.

 

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions

http://tinyurl.com/yoeru3 - download link and more instructions

 

You can also check to see if there are targeted removal steps for your

malware here:

Bleeping Computer removal how-to's -

http://www.bleepingcomputer.com/forums/forum55.html

 

When all else fails, get guided help. Choose one of the specialty forums

listed at the first link. Register and read its posting FAQ. PLEASE DO NOT

POST LOGS IN THE MS NEWSGROUPS.

 

Of course, it might not be malware at all. It could be operating system

corruption and/or hardware issues. There is no way for me to accurately

tell from the little information you've provided.

 

Standard disclaimer: I can't see and test your computer myself, so these are

just suggestions based on many years of being a professional computer tech;

suggestions based on what you've written. You should not take my

suggestions as a definitive diagnosis. If you can't do the work yourself

(and there is no shame in admitting this isn't your cup of tea), take the

machine to a professional computer repair shop (not your local equivalent

of BigComputerStore/GeekSquad). Please be aware that not all local shops

are skilled at removing malware and even if they are, your computer may be

so infested that Windows will need to be clean-installed. If possible, have

all your data backed up before you take the machine into a shop.

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ