Guest kizzysmum Posted November 2, 2008 Posted November 2, 2008 I have always had the FREE VERSION AVG anti virus ..and never had any problems ..however started to have trouble updating it so decided to just un-install ..sounds simple eh .. un-install and re-install again . Seems that when i try to install again .. its telling me that I have another anti virus programme running and reccomends I un-install and try again . So what do I do now .The HP TOTAL CARE ADVISOR is telling me my systems security is OK ? Help appreciated ..I am using windows firewall and WAS using the free AVG antivirus style_emoticons/.. -- kizzysmum Quote
Guest Mark H Posted November 2, 2008 Posted November 2, 2008 Might get a better response here: http://freeforum.avg.com/ "kizzysmum" <guest@unknown-email.com> wrote in message news:ef370e461538e1e5645ceff833b9f2e5@nntp-gateway.com...<span style="color:blue"> > > I have always had the FREE VERSION AVG anti virus ..and never had any > problems ..however started to have trouble updating it so decided to > just un-install ..sounds simple eh .. un-install and re-install again . > Seems that when i try to install again .. its telling me that I have > another anti virus programme running and reccomends I un-install and > try again . So what do I do now .The HP TOTAL CARE ADVISOR is telling me > my systems security is OK ? > > Help appreciated ..I am using windows firewall and WAS using the free > AVG antivirus style_emoticons/.. > > > -- > kizzysmum </span> Quote
Guest Jim Posted November 2, 2008 Posted November 2, 2008 On Sun, 2 Nov 2008 07:38:07 -0600, kizzysmum <guest@unknown-email.com> wrote: <span style="color:blue"> > >I have always had the FREE VERSION AVG anti virus ..and never had any >problems ..however started to have trouble updating it so decided to >just un-install ..sounds simple eh .. un-install and re-install again . >Seems that when i try to install again .. its telling me that I have >another anti virus programme running and reccomends I un-install and >try again . So what do I do now .The HP TOTAL CARE ADVISOR is telling me >my systems security is OK ? > >Help appreciated ..I am using windows firewall and WAS using the free >AVG antivirus style_emoticons/..</span> Sounds like AVG is now corrupt - look at this http://www.revouninstaller.com/ Quote
Guest Victek Posted November 2, 2008 Posted November 2, 2008 > I have always had the FREE VERSION AVG anti virus ..and never had any<span style="color:blue"> > problems ..however started to have trouble updating it so decided to > just un-install ..sounds simple eh .. un-install and re-install again . > Seems that when i try to install again .. its telling me that I have > another anti virus programme running and reccomends I un-install and > try again . So what do I do now .The HP TOTAL CARE ADVISOR is telling me > my systems security is OK ? > > Help appreciated ..I am using windows firewall and WAS using the free > AVG antivirus style_emoticons/.. > > > -- </span> Sounds like the uninstall did not complete properly. As noted try Revo Uninstaller. There may also be an AVG Removal Tool, but I'm not sure - check the developer's website. Quote
Guest Gary Goldblum Posted November 3, 2008 Posted November 3, 2008 kizzysmum;4057210 Wrote: <span style="color:blue"> > I have always had the FREE VERSION AVG anti virus ..and never had any > problems ..however started to have trouble updating it so decided to > just un-install ..sounds simple eh .. un-install and re-install again > . > Seems that when i try to install again .. its telling me that I have > another anti virus programme running and reccomends I un-install and > try again . So what do I do now .The HP TOTAL CARE ADVISOR is telling > me > my systems security is OK ? > > Help appreciated ..I am using windows firewall and WAS using the free > AVG antivirus style_emoticons/.. > > > -- > kizzysmum</span> Hi kizzysmum- Yep, freeforum.avg.com is the way to go. Be sure to enter all the info they ask for or the first reply will be that you didn't give all the info.....and waste your time. If you have v8 free, the biggest problem lately is an "Invalid Update Control CTF File". There is a fix, check out Big Al 43's sticky posted 10/30/08, with a link to FAQ#1567. Save this, as you'll need it again! (Of course, this will be after your successfull re-installation of AVGF8.) It'll all be OK..... -- Gary Goldblum ------------------------------------------------------------------------ Gary Goldblum's Profile: http://forums.techarena.in/members/gary-goldblum.htm View this thread: http://forums.techarena.in/vista-security/1064849.htm http://forums.techarena.in Quote
Guest kizzysmum Posted November 3, 2008 Posted November 3, 2008 Gary Goldblum;877303 Wrote: <span style="color:blue"> > kizzysmum;4057210 Wrote:> > > <span style="color:green"><span style="color:darkred"> > > > I have always had the FREE VERSION AVG anti virus ..and never had any > > > problems ..however started to have trouble updating it so decided to > > > just un-install ..sounds simple eh .. un-install and re-install again > > > . > > > Seems that when i try to install again .. its telling me that I have > > > another anti virus programme running and reccomends I un-install and > > > try again . So what do I do now .The HP TOTAL CARE ADVISOR is telling > > > me > > > my systems security is OK ? > > > > > > Help appreciated ..I am using windows firewall and WAS using the free > > > AVG antivirus style_emoticons/.. > > > > > > > > > -- > > > kizzysmum > > </span></span> > > Hi kizzysmum- > Yep, freeforum.avg.com is the way to go. Be sure to enter all the > info > they ask for or the first reply will be that you didn't give all the > info.....and waste your time. If you have v8 free, the biggest > problem > lately is an "Invalid Update Control CTF File". There is a fix, check > out Big Al 43's sticky posted 10/30/08, with a link to FAQ#1567. Save > this, as you'll need it again! (Of course, this will be after your > successfull re-installation of AVGF8.) > It'll all be OK..... > > > -- > Gary Goldblum > ------------------------------------------------------------------------ > Gary Goldblum's Profile: 'Gary Goldblum's profile on TechArena > Computer Hardware Support Forums of India' > (http://forums.techarena.in/members/gary-goldblum.htm) > View this thread: 'TechArena Community' > (http://forums.techarena.in/vista-security/1064849.htm) > > 'TechArena Community - Technology and Computer Hardware Support > Forums of India' (http://forums.techarena.in)</span> Hi Gary and all my other replies thank you for your help ..the AVG forum was the way to go on this one .. the problem was solved very quickly ..up and running again Yeh:party: -- kizzysmum Quote
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