Guest Snowbound Posted November 4, 2008 Posted November 4, 2008 Have a laptop with Vista64 and have problems installing OpenOffice. The program errors on on installing a file to \programdata\microsoft\windows\templates indicating that I do not have rights to that location. Checked in windows explorer and that location is showing up as a junction point rather than a real directory. I know that \ProgramData\Templates is a junction point which points to \\ProgramData\Microsoft\Windows\Templates but I can not gain access to that directory since in Windows explorer it too has a shortcut/junction point symbol and when I click on it I get an Access Denied error! Quote
Guest Malke Posted November 4, 2008 Posted November 4, 2008 Snowbound wrote: <span style="color:blue"> > Have a laptop with Vista64 and have problems installing OpenOffice. The > program errors on on installing a file to > programdatamicrosoftwindowstemplates indicating that I do not have > rights to that location. Checked in windows explorer and that location is > showing up as a junction point rather than a real directory. I know that > ProgramDataTemplates is a junction point which points to > \ProgramDataMicrosoftWindowsTemplates but I can not gain access to > that directory since in Windows explorer it too has a shortcut/junction > point symbol and when I click on it I get an Access Denied error!</span> Don't worry about junction points. Make sure you are using the latest version of OO (I believe it is 3.0). Download it and right-click on the installer and choose "Run as administrator". Now the installer will unpack to the Desktop (or to the directory to which you downloaded it, perhaps your Downloads folder). The regular installation will begin after the unpacking. Since you're running the installation as administrator, you won't have any problems with permissions. At the end of the installation, run OO as your regular user. You can delete the installer and the unpacked files directory now. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ Quote
Guest Snowbound Posted November 4, 2008 Posted November 4, 2008 Sorry but have done that numerous times both with OOffice 2 and 3 with the same result. Errors out on installation. The problem is because the Vista64 business install on this new computer is screwed up regarding /programdata/microsoft/windows/template not being able to accept file creation since Vista has screwed up the attribute. It thinks that this directory is a junction point when it is suppose to be a regular directory. Here is all the gory details on the OOffice forum http://tinyurl.com/6bturs "Malke" wrote: <span style="color:blue"> > Snowbound wrote: > <span style="color:green"> > > Have a laptop with Vista64 and have problems installing OpenOffice. The > > program errors on on installing a file to > > programdatamicrosoftwindowstemplates indicating that I do not have > > rights to that location. Checked in windows explorer and that location is > > showing up as a junction point rather than a real directory. I know that > > ProgramDataTemplates is a junction point which points to > > ProgramDataMicrosoftWindowsTemplates but I can not gain access to > > that directory since in Windows explorer it too has a shortcut/junction > > point symbol and when I click on it I get an Access Denied error!</span> > > Don't worry about junction points. Make sure you are using the latest > version of OO (I believe it is 3.0). Download it and right-click on the > installer and choose "Run as administrator". Now the installer will unpack > to the Desktop (or to the directory to which you downloaded it, perhaps > your Downloads folder). The regular installation will begin after the > unpacking. Since you're running the installation as administrator, you > won't have any problems with permissions. At the end of the installation, > run OO as your regular user. You can delete the installer and the unpacked > files directory now. > > Malke > -- > MS-MVP > Elephant Boy Computers - Don't Panic! > FAQ - http://www.elephantboycomputers.com/#FAQ > > </span> Quote
Guest Malke Posted November 4, 2008 Posted November 4, 2008 Snowbound wrote: <span style="color:blue"> > Sorry but have done that numerous times both with OOffice 2 and 3 with the > same result. Errors out on installation. The problem is because the > Vista64 business install on this new computer is screwed up regarding > /programdata/microsoft/windows/template not being able to accept file > creation since Vista has screwed up the attribute. It thinks that this > directory is a junction point when it is suppose to be a regular > directory. Here is all the gory details on the OOffice forum > http://tinyurl.com/6bturs</span> Perhaps the people on the OO forum will be able to help you. Vista doesn't normally "screw up" attributes. Perhaps a clean install of the operating system is in order. There is no way for me to know. I've installed OO on numerous Vista computers with no problems, and didn't need to run the installer as administrative either. So I'm not sure what you've done on your machine. Sorry I was unable to help you. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ Quote
Guest Snowbound Posted November 4, 2008 Posted November 4, 2008 It is not Open Office but Vista Business 64 bit. I have done a reinstall of the o/s from the recovery partition and I still am not able to drill down past c:\programdata\microsoft\windows\templates ... if I try I get a not accessible ... "The name of the file can not be resolved by the system" "Malke" wrote: <span style="color:blue"> > Snowbound wrote: > <span style="color:green"> > > Sorry but have done that numerous times both with OOffice 2 and 3 with the > > same result. Errors out on installation. The problem is because the > > Vista64 business install on this new computer is screwed up regarding > > /programdata/microsoft/windows/template not being able to accept file > > creation since Vista has screwed up the attribute. It thinks that this > > directory is a junction point when it is suppose to be a regular > > directory. Here is all the gory details on the OOffice forum > > http://tinyurl.com/6bturs</span> > > Perhaps the people on the OO forum will be able to help you. Vista doesn't > normally "screw up" attributes. Perhaps a clean install of the operating > system is in order. There is no way for me to know. I've installed OO on > numerous Vista computers with no problems, and didn't need to run the > installer as administrative either. So I'm not sure what you've done on > your machine. > > Sorry I was unable to help you. > > Malke > -- > MS-MVP > Elephant Boy Computers - Don't Panic! > FAQ - http://www.elephantboycomputers.com/#FAQ > > </span> Quote
Guest snowbound@home.moc Posted November 5, 2008 Posted November 5, 2008 On Tue, 04 Nov 2008 14:30:29 -0800, Malke <malke@invalid.invalid> wrote: <span style="color:blue"> >Snowbound wrote: ><span style="color:green"> >> Sorry but have done that numerous times both with OOffice 2 and 3 with the >> same result. Errors out on installation. The problem is because the >> Vista64 business install on this new computer is screwed up regarding >> /programdata/microsoft/windows/template not being able to accept file >> creation since Vista has screwed up the attribute. It thinks that this >> directory is a junction point when it is suppose to be a regular >> directory. Here is all the gory details on the OOffice forum >> http://tinyurl.com/6bturs</span> > >Perhaps the people on the OO forum will be able to help you. Vista doesn't >normally "screw up" attributes. Perhaps a clean install of the operating >system is in order. There is no way for me to know. I've installed OO on >numerous Vista computers with no problems, and didn't need to run the >installer as administrative either. So I'm not sure what you've done on >your machine. > >Sorry I was unable to help you. > >Malke</span> I installed open office 3 on a Vista Home Premium 64bit version on someone else's computer and had no such problem. The Business 64bit is doing something differently to this directory. Quote
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