Guest Info Posted November 10, 2008 Posted November 10, 2008 Norton is not working well enough at all. I use WebRoot, but want more protection. I posted this on another group and forgot to post it here. Thanks. Quote
Guest Malke Posted November 10, 2008 Posted November 10, 2008 Info wrote: <span style="color:blue"> > Norton is not working well enough at all. I use WebRoot, but want more > protection. I posted this on another group and forgot to post it here. > Thanks.</span> You forgot to tell us what operating system you're running. If XP or Vista, I prefer NOD32 for a commercial antivirus and Avast for a free one. I don't recommend Webroot's SpySweeper at all. On every one of my clients' machines where it was installed, it slowed their system down tremendously. If you have Vista, then Windows Defender is built in. If you have XP, then I like MalwareBytes' Antimalware (MBAM). The free version doesn't run resident, but that's OK. Just make a scan with it part of your weekly maintenance routine. You can also use MBAM on Vista. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ Quote
Guest John Posted November 10, 2008 Posted November 10, 2008 I'm a Vista newbie. As I understand it, Vista comes with Windows Defender installed. Do we have to remove/disable Windows Defender if we want to use 3rd party antivirus? Can we run both 3rd party AV and Windows Defender simultaneously? "Malke" <malke@invalid.invalid> wrote in message news:uEobde2QJHA.4084@TK2MSFTNGP04.phx.gbl...<span style="color:blue"> > You forgot to tell us what operating system you're running. If XP or > Vista, > I prefer NOD32 for a commercial antivirus and Avast for a free one. I > don't > recommend Webroot's SpySweeper at all. On every one of my clients' > machines > where it was installed, it slowed their system down tremendously. If you > have Vista, then Windows Defender is built in. If you have XP, then I like > MalwareBytes' Antimalware (MBAM). The free version doesn't run resident, > but that's OK. Just make a scan with it part of your weekly maintenance > routine. You can also use MBAM on Vista. > > Malke > -- > MS-MVP > Elephant Boy Computers - Don't Panic! > FAQ - http://www.elephantboycomputers.com/#FAQ > </span> Quote
Guest Malke Posted November 10, 2008 Posted November 10, 2008 "John" <a> wrote: <span style="color:blue"> > I'm a Vista newbie. As I understand it, Vista comes with Windows Defender > installed. > Do we have to remove/disable Windows Defender if we want to use 3rd party > antivirus? Can we run both 3rd party AV and Windows Defender > simultaneously?</span> Windows Defender is not an antivirus. You need to have a real antivirus program installed on any Windows machine. There will be no problem with having Defender and an antivirus installed. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ Quote
Guest John Posted November 10, 2008 Posted November 10, 2008 "Malke" <malke@invalid.invalid> wrote in message news:uyFQq$2QJHA.4824@TK2MSFTNGP02.phx.gbl...<span style="color:blue"> > > Windows Defender is not an antivirus. You need to have a real antivirus > program installed on any Windows machine. There will be no problem with > having Defender and an antivirus installed. ></span> Thanks. I told you I was a noob :-) Quote
Guest Info Posted November 11, 2008 Posted November 11, 2008 "Malke" <malke@invalid.invalid> wrote in message news:uEobde2QJHA.4084@TK2MSFTNGP04.phx.gbl...<span style="color:blue"> > Info wrote: ><span style="color:green"> >> Norton is not working well enough at all. I use WebRoot, but want more >> protection. I posted this on another group and forgot to post it here. >> Thanks.</span> > > You forgot to tell us what operating system you're running. If XP or > Vista, > I prefer NOD32 for a commercial antivirus and Avast for a free one. I > don't > recommend Webroot's SpySweeper at all. On every one of my clients' > machines > where it was installed, it slowed their system down tremendously. If you > have Vista, then Windows Defender is built in. If you have XP, then I like > MalwareBytes' Antimalware (MBAM). The free version doesn't run resident, > but that's OK. Just make a scan with it part of your weekly maintenance > routine. You can also use MBAM on Vista. > > Malke > -- > MS-MVP > Elephant Boy Computers - Don't Panic! > FAQ - http://www.elephantboycomputers.com/#FAQ</span> Sorry about omitting the OS. Windows XP and it's up-to-date on all the service packs. I use Outlook 2002 for email and Outlook Express 6.0 as my newsreader. I use FireFox 3.0.3 and my wife uses IE. I use my Yahoo email accout for shopping, i.e., those are the only sites on which I enter passwords and so on. We empty our caches regularly. I get no spam in the Outlook account because I use it only for friends. No one else has the address. There's an email account, which I never use, on my OE newsreader account that gets tons of spam. I delkete everything that comes into that email account. WebRoot has picked up an occasional malicious attachment. I defrag the disk every two weeks or so and I run CCleaner, SpyBot, Webroot, and Norton 2006. I update Spybot before I run it each time. WebRoot picks up 4 viruses every time and I put them in Quarantine each time. Norton never picks anything up. Norton and Webroot run scheduled weekly scans. Sometimes, I'll run WebRoot during the day when I'm out. I ran Webroot today and it said it found the same four viruses. They're listed below and after each I've listed the details that I found out on WebRoot's web site: Mal/EncPk -CZ -- no threat with this name in our database Mal/Generic-A --- malicious file for Windows platform Troj/Agent-IAO --- no threat with this name in our database Troj/FakeVir-GL --- no threat with this name in our database Occasionally, I get a an error on when using Norton's Live Update. I ran it twice last night and I got these messages on each update: "Norton Internet Security security updates has 1 aborted update for the following reason: LU1845 not updated due to a processing error." "Symantec Internet Intrusion Detection Signatures has 1 aborted update for the following reason: LU1845 not updated due to a processing error." I do not use a firewall. I think someone said it uses a lot of resources and slows the computer down. If I can get good enough AV protection and a firewall slows the system down too much I think I can live without a firewall. I'm pretty sure I got hacked because six or seven charges showed up on my credit card that were not mine. Geek Squad was here a few weeks ago and cleaned the whole computer. I got WebRoot because they recommended it. If I left anything else out, please accept my apologies. I've heard good things about AVG. Are Adware and Adaware any good? Quote
Guest Malke Posted November 11, 2008 Posted November 11, 2008 Info wrote: <span style="color:blue"> > Sorry about omitting the OS. Windows XP and it's up-to-date on all the > service packs.</span> <span style="color:blue"> > I defrag the disk every two weeks or so and I run CCleaner, SpyBot, > Webroot, > and Norton 2006. I update Spybot before I run it each time. WebRoot > picks > up 4 viruses every time and I put them in Quarantine each time. Norton > never picks anything up. Norton and Webroot run scheduled weekly scans. > Sometimes, I'll run WebRoot during the day when I'm out. > > I ran Webroot today and it said it found the same four viruses. They're > listed below and after each I've listed the details that I found out on > WebRoot's web site: > > Mal/EncPk -CZ -- no threat with this name in our database > Mal/Generic-A --- malicious file for Windows platform > Troj/Agent-IAO --- no threat with this name in our database > Troj/FakeVir-GL --- no threat with this name in our database > > Occasionally, I get a an error on when using Norton's Live Update. I ran > it twice last night and I got these messages on each update: > "Norton Internet Security security updates has 1 aborted update for the > following reason: LU1845 not updated due to a processing error." > > "Symantec Internet Intrusion Detection Signatures has 1 aborted update for > the following reason: LU1845 not updated due to a processing error." > > I do not use a firewall. I think someone said it uses a lot of resources > and slows the computer down. If I can get good enough AV protection and a > firewall slows the system down too much I think I can live without a > firewall. > > I'm pretty sure I got hacked because six or seven charges showed up on my > credit card that were not mine. > > Geek Squad was here a few weeks ago and cleaned the whole computer. I got > WebRoot because they recommended it. > > If I left anything else out, please accept my apologies. I've heard good > things about AVG. Are Adware and Adaware any good?</span> It sounds as though your computer is infected. You think you've got good protection, but you don't. You are completely wrong about the firewall slowing down your system and also about Norton. Norton products are garbage and on top of that, you've got an obsolete version installed. I don't recommend either AVG or Ad-aware. My suggestions: 1. If your version of Norton AV has "Internet Worm Protection", then you do have a firewall. If it doesn't, turn on the Windows Firewall immediately. 2. Register at one of the following specialty forums and get guided help. This will determine if you've picked up an SDBot and/or Zlob trojan that is protected by a rootkit. PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS. http://aumha.org/downloads/hijackthis.zip http://aumha.net/ - Click on the HijackThis forum. Read the announcement and the stickies first . http://www.atribune.org/forums/index.php?showforum=9 http://aumha.net/viewforum.php?f=30 http://www.bleepingcomputer.com/forums/forum22.html http://www.dslreports.com/forum/cleanup http://www.cybertechhelp.com/forums/forumdisplay.php?f=25 http://www.geekstogo.com/forum/Malware_Rem...o_Here-f37.html http://www.malwarebytes.org/forums/index.php?showforum=7 http://gladiator-antivirus.com/forum/index.php?showforum=170 http://spywarewarrior.com/viewforum.php?f=5 http://forums.techguy.org/54-security/ http://forums.tomcoyote.org/ http://www.thespykiller.co.uk/index.php?board=3.0 http://forums.subratam.org/index.php?showforum=7 3. Once your computer is known-clean, remove Norton and replace it with NOD32, Kaspersky, or Avast if you want a free AV ( one of those programs, not all three!). Use the Windows Firewall. I've already said that I think SpySweeper slows down your computer but if you want to keep it, that's your choice. You will find that with Norton gone your computer is much faster anyway. I would install MBAM and make it part of your maintenance schedule. Defragging does nothing to protect your computer and usually only needs to be run once every 6 months or so. You should be deleting Temporary and Temporary Internet Files regularly, however. http://www.elephantboycomputers.com/page2.html#Maintenance Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ Quote
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