Guest PA Bear [MS MVP] Posted November 18, 2008 Posted November 18, 2008 [Crossposted to Vista Security newsgroup] <span style="color:blue"> > ...in fact, I think a virus did get in (though I believe my > Symantic installation caught it).</span> Unexplained computer behavior may be caused by deceptive software http://support.microsoft.com/kb/827315 Run a /thorough/ check for hijackware, including posting your hijackthis log to an appropriate forum. Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_Removal...n:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine2.blogspot.com/ http://www.elephantboycomputers.com/page2....emoving_Malware When all else fails, HijackThis v2.0.2 (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in conjunction with some other utilities). HijackThis will NOT fix anything on its own, but it will help you to both identify and remove any hijackware/spyware with assistance from an expert. Post your log to http://spywarehammer.com/simplemachinesfor....php?board=10.0, http://forums.spybot.info/forumdisplay.php?f=22, http://aumha.net/viewforum.php?f=30, or another appropriate forum for review by an expert in such matters, not here. If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ lwallers wrote:<span style="color:blue"> > The setting... I am an individual user who rents office space in a > building > with multiple users. We are all connected to Time Warner in the phone > closet. My operating system is Windows Vista Ultimate. > > In IE7, Internet Options, Security tab, I have enabled Protected Mode for > all four zones (Internet, Local Intranet, Trusted Sites, and Restricted > Sites) and restarted the computer but STILL Protected Mode remains Off. > > Windows Firewall is on and set in the default configuration... it seems > happy. Symantec Antivirus is installed on my computer. > > Can anyone help me figure out how to turn On my Protected Mode? I'm > feeling > very vulnerable and in fact, I think a virus did get in (though I believe > my > Symantic installation caught it). > > Thanks very much in advance! </span> Quote
Guest Mick Murphy Posted November 19, 2008 Posted November 19, 2008 Open IE7>Tools>Internet options>Advanced>Restore Advanced settings. Or click on Tools in right-hand upper right of IE7> run your cursor over Phishing Filter>Click on Phishing filter Settings > that takes you back into the Advanced Settings of Internet Options>Scroll down, and you will, or should, find it correctly set .to "Turn on Automatic Website checking". -- Mad Mike "PA Bear [MS MVP]" wrote: <span style="color:blue"> > [Crossposted to Vista Security newsgroup] > <span style="color:green"> > > ...in fact, I think a virus did get in (though I believe my > > Symantic installation caught it).</span> > > Unexplained computer behavior may be caused by deceptive software > http://support.microsoft.com/kb/827315 > > Run a /thorough/ check for hijackware, including posting your hijackthis log > to an appropriate forum. > > Checking for/Help with Hijackware > http://aumha.org/a/parasite.htm > http://aumha.org/a/quickfix.htm > http://aumha.net/viewtopic.php?t=5878 > http://wiki.castlecops.com/Malware_Removal...n:_Introduction > http://mvps.org/winhelp2002/unwanted.htm > http://inetexplorer.mvps.org/data/prevention.htm > http://inetexplorer.mvps.org/tshoot.html > http://www.mvps.org/sramesh2k/Malware_Defence.htm > http://defendingyourmachine2.blogspot.com/ > http://www.elephantboycomputers.com/page2....emoving_Malware > > When all else fails, HijackThis v2.0.2 > (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in > conjunction with some other utilities). HijackThis will NOT fix anything on > its own, but it will help you to both identify and remove any > hijackware/spyware with assistance from an expert. Post your log to > http://spywarehammer.com/simplemachinesfor....php?board=10.0, > http://forums.spybot.info/forumdisplay.php?f=22, > http://aumha.net/viewforum.php?f=30, or another appropriate forum for review > by an expert in such matters, not here. > > If the procedures look too complex - and there is no shame in admitting this > isn't your cup of tea - take the machine to a local, reputable and > independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > lwallers wrote:<span style="color:green"> > > The setting... I am an individual user who rents office space in a > > building > > with multiple users. We are all connected to Time Warner in the phone > > closet. My operating system is Windows Vista Ultimate. > > > > In IE7, Internet Options, Security tab, I have enabled Protected Mode for > > all four zones (Internet, Local Intranet, Trusted Sites, and Restricted > > Sites) and restarted the computer but STILL Protected Mode remains Off. > > > > Windows Firewall is on and set in the default configuration... it seems > > happy. Symantec Antivirus is installed on my computer. > > > > Can anyone help me figure out how to turn On my Protected Mode? I'm > > feeling > > very vulnerable and in fact, I think a virus did get in (though I believe > > my > > Symantic installation caught it). > > > > Thanks very much in advance! </span> > > </span> Quote
Guest Mick Murphy Posted November 19, 2008 Posted November 19, 2008 Just to put your mind at rest, follow info below, and scan your computer with these 2 Programs below, as well as your AV, while in Safe Mode. http://www.spybot.info/en/index.html Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.malwarebytes.org/mbam.php Malwarebytes is as the name says, a Malware Remover! For the Free version scroll down their page to either download from Download.com, or Major Geeks.com Download, install, and update. Important re: Safe Mode If you happen to find a problem that you can’t uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER. RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode -- Mad Mike "PA Bear [MS MVP]" wrote: <span style="color:blue"> > [Crossposted to Vista Security newsgroup] > <span style="color:green"> > > ...in fact, I think a virus did get in (though I believe my > > Symantic installation caught it).</span> > > Unexplained computer behavior may be caused by deceptive software > http://support.microsoft.com/kb/827315 > > Run a /thorough/ check for hijackware, including posting your hijackthis log > to an appropriate forum. > > Checking for/Help with Hijackware > http://aumha.org/a/parasite.htm > http://aumha.org/a/quickfix.htm > http://aumha.net/viewtopic.php?t=5878 > http://wiki.castlecops.com/Malware_Removal...n:_Introduction > http://mvps.org/winhelp2002/unwanted.htm > http://inetexplorer.mvps.org/data/prevention.htm > http://inetexplorer.mvps.org/tshoot.html > http://www.mvps.org/sramesh2k/Malware_Defence.htm > http://defendingyourmachine2.blogspot.com/ > http://www.elephantboycomputers.com/page2....emoving_Malware > > When all else fails, HijackThis v2.0.2 > (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in > conjunction with some other utilities). HijackThis will NOT fix anything on > its own, but it will help you to both identify and remove any > hijackware/spyware with assistance from an expert. Post your log to > http://spywarehammer.com/simplemachinesfor....php?board=10.0, > http://forums.spybot.info/forumdisplay.php?f=22, > http://aumha.net/viewforum.php?f=30, or another appropriate forum for review > by an expert in such matters, not here. > > If the procedures look too complex - and there is no shame in admitting this > isn't your cup of tea - take the machine to a local, reputable and > independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > lwallers wrote:<span style="color:green"> > > The setting... I am an individual user who rents office space in a > > building > > with multiple users. We are all connected to Time Warner in the phone > > closet. My operating system is Windows Vista Ultimate. > > > > In IE7, Internet Options, Security tab, I have enabled Protected Mode for > > all four zones (Internet, Local Intranet, Trusted Sites, and Restricted > > Sites) and restarted the computer but STILL Protected Mode remains Off. > > > > Windows Firewall is on and set in the default configuration... it seems > > happy. Symantec Antivirus is installed on my computer. > > > > Can anyone help me figure out how to turn On my Protected Mode? I'm > > feeling > > very vulnerable and in fact, I think a virus did get in (though I believe > > my > > Symantic installation caught it). > > > > Thanks very much in advance! </span> > > </span> Quote
Guest Alun Jones Posted November 20, 2008 Posted November 20, 2008 Silly question - did you try turning UAC on? Protected Mode will not work if UAC is turned off. Alun. ~~~~ -- Texas Imperial Software | Web: http://www.wftpd.com/ 23921 57th Ave SE | Blog: http://msmvps.com/alunj/ Woodinville WA 98072-8661 | WFTPD, WFTPD Pro are Windows FTP servers. Fax/Voice +1(206)428-1991 | Try our NEW client software, WFTPD Explorer. "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:O$j5HtdSJHA.3584@TK2MSFTNGP06.phx.gbl...<span style="color:blue"> > [Crossposted to Vista Security newsgroup] ><span style="color:green"> >> ...in fact, I think a virus did get in (though I believe my >> Symantic installation caught it).</span> > > Unexplained computer behavior may be caused by deceptive software > http://support.microsoft.com/kb/827315 > > Run a /thorough/ check for hijackware, including posting your hijackthis > log to an appropriate forum. > > Checking for/Help with Hijackware > http://aumha.org/a/parasite.htm > http://aumha.org/a/quickfix.htm > http://aumha.net/viewtopic.php?t=5878 > http://wiki.castlecops.com/Malware_Removal...n:_Introduction > http://mvps.org/winhelp2002/unwanted.htm > http://inetexplorer.mvps.org/data/prevention.htm > http://inetexplorer.mvps.org/tshoot.html > http://www.mvps.org/sramesh2k/Malware_Defence.htm > http://defendingyourmachine2.blogspot.com/ > http://www.elephantboycomputers.com/page2....emoving_Malware > > When all else fails, HijackThis v2.0.2 > (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use > (in conjunction with some other utilities). HijackThis will NOT fix > anything on its own, but it will help you to both identify and remove any > hijackware/spyware with assistance from an expert. Post your log to > http://spywarehammer.com/simplemachinesfor....php?board=10.0, > http://forums.spybot.info/forumdisplay.php?f=22, > http://aumha.net/viewforum.php?f=30, or another appropriate forum for > review by an expert in such matters, not here. > > If the procedures look too complex - and there is no shame in admitting > this isn't your cup of tea - take the machine to a local, reputable and > independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > lwallers wrote:<span style="color:green"> >> The setting... I am an individual user who rents office space in a >> building >> with multiple users. We are all connected to Time Warner in the phone >> closet. My operating system is Windows Vista Ultimate. >> >> In IE7, Internet Options, Security tab, I have enabled Protected Mode for >> all four zones (Internet, Local Intranet, Trusted Sites, and Restricted >> Sites) and restarted the computer but STILL Protected Mode remains Off. >> >> Windows Firewall is on and set in the default configuration... it seems >> happy. Symantec Antivirus is installed on my computer. >> >> Can anyone help me figure out how to turn On my Protected Mode? I'm >> feeling >> very vulnerable and in fact, I think a virus did get in (though I believe >> my >> Symantic installation caught it). >> >> Thanks very much in advance!</span> > </span> Quote
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