Pop-up website

[Guest Morgan]

I am getting constant pop-ups, in particular this

website....http://premuim-live-scan.com/2009/1/en/fre...id=770522169011. I don't think this is a legitimate website.

I have Mcafee, but I recently downloaded PC Tool Spyware Doctor to try to

find the problem, but I can't. My computer is running slow, I'm getting

constant pop-ups. Does anyone have any possible solutions? I'm getting very

frustrated.

 

Thanks!!

--

Morgan

[Guest none]

Morgan wrote:<span style="color:blue">

> I am getting constant pop-ups, in particular this

> website....http://premuim-live-scan.com/2009/1/en/fre...id=770522169011. I don't think this is a legitimate website.

> I have Mcafee, but I recently downloaded PC Tool Spyware Doctor to try to

> find the problem, but I can't. My computer is running slow, I'm getting

> constant pop-ups. Does anyone have any possible solutions? I'm getting very

> frustrated.

>

> Thanks!!</span>

 

 

You must run multiple antimalware programs as there is not one program

available that will rid your computer of everything.

 

I suggest MalwareBytes and Super AntiSpyware. Download they "only" from

the manufacturers web page for a valid copy of the program.

[Guest Malke]

Morgan wrote:

<span style="color:blue">

> I am getting constant pop-ups, in particular this

></span>

website....http://premuim-live-scan.com/2009/1/en/fre...id=770522169011.<span style="color:blue">

> I don't think this is a legitimate website. I have Mcafee, but I recently

> downloaded PC Tool Spyware Doctor to try to

> find the problem, but I can't. My computer is running slow, I'm getting

> constant pop-ups. Does anyone have any possible solutions? I'm getting

> very frustrated.</span>

 

Your computer is infected and now you need to clean it up.

 

Go through these general malware removal steps systematically -

http://www.elephantboycomputers.com/page2....emoving_Malware

 

Include scanning with David Lipman's Multi_AV and follow instructions to do

all scans in Safe Mode. Please see the special Notes regarding using

Multi_AV in Vista.

 

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions

http://tinyurl.com/yoeru3 - download link and more instructions

 

You can also check to see if there are targeted removal steps for your

malware here:

Bleeping Computer removal how-to's -

http://www.bleepingcomputer.com/forums/forum55.html

Or here: Malwarebytes malware removal guides - http://tinyurl.com/5xrpft

 

When all else fails, get guided help. Choose one of the specialty forums

listed at the first link. Register and read its posting FAQ. PLEASE DO NOT

POST LOGS IN THE MS NEWSGROUPS.

 

If you can't do the work yourself (and there is no shame in admitting this

isn't your cup of tea), take the machine to a professional computer repair

shop (not your local equivalent of BigComputerStore/GeekSquad). Please be

aware that not all local shops are skilled at removing malware and even if

they are, your computer may be so infested that Windows will need to be

clean-installed. If possible, have all your data backed up before you take

the machine into a shop.

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ