Guest yadavs.sanjay@gmail.com Posted December 4, 2008 Posted December 4, 2008 I hav got a network functioning at my home,,, which is giving problem due to an unknown virus... the virus infact forces CPU usage to 100%..... the PCs are not able to access web site and the response of the computer also slows down a lot..... Plz can any one help me.. Thanks in advance Quote
Guest Malke Posted December 4, 2008 Posted December 4, 2008 yadavs.sanjay@gmail.com wrote: <span style="color:blue"> > I hav got a network functioning at my home,,, which is giving > problem due to an unknown virus... the virus infact forces CPU usage > to 100%..... the PCs are not able to access web site and the response > of the computer also slows down a lot.....</span> With so little information, I can only give you general advice. Disconnect all computers from the Local Area Network (and the Internet of course) before you start cleaning up. You'll need to get all tools/updates/etc. from a different, known-clean machine that has never been connected to the infected computers. Do not connect any of the infected computers back to the LAN/Internet until you know for sure they are 100% clean. Go through these general malware removal steps systematically - http://www.elephantboycomputers.com/page2....emoving_Malware Include scanning with David Lipman's Multi_AV and follow instructions to do all scans in Safe Mode. Please see the special Notes regarding using Multi_AV in Vista. http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions http://tinyurl.com/yoeru3 - download link and more instructions You can also check to see if there are targeted removal steps for your malware here: Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html Or here: Malwarebytes malware removal guides - http://tinyurl.com/5xrpft When all else fails, get guided help. Choose one of the specialty forums listed at the first link. Register and read its posting FAQ. PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS. Standard disclaimer: I can't see and test your computer myself, so these are just suggestions based on many years of being a professional computer tech; suggestions based on what you've written. You should not take my suggestions as a definitive diagnosis. If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. If possible, have all your data backed up before you take the machine into a shop. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ Quote
Guest David H. Lipman Posted December 4, 2008 Posted December 4, 2008 From: <yadavs.sanjay@gmail.com> | I hav got a network functioning at my home,,, which is giving | problem due to an unknown virus... the virus infact forces CPU usage | to 100%..... the PCs are not able to access web site and the response | of the computer also slows down a lot..... | Plz can any one help me.. | Thanks in advance High CPU utilization is not neccessarily the result of malware, viral or non-viral. For example, It can be cause by SVCHOST in relationship to Wireless Fidelity. It has also been seen related to the Windows Automatic Update Services, WUAUSERV. You need to examine exactly WHAT process is causing high CPU utilization and research what this is and why it is happening. -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp Quote
Guest 1PW Posted December 6, 2008 Posted December 6, 2008 On 12/04/2008 06:44 AM, yadavs.sanjay@gmail.com sent:<span style="color:blue"> > I hav got a network functioning at my home,,, which is giving > problem due to an unknown virus... the virus infact forces CPU usage > to 100%..... the PCs are not able to access web site and the response > of the computer also slows down a lot..... > > > Plz can any one help me.. > > Thanks in advance</span> Download and execute HijackThis from: http://www.trendsecure.com/portal/en-US/to...ools/hijackthis Please, do _not_ post HJT logs to this newsgroup. Here is where you can get good advice for HijackThis logs: http://www.thespykiller.co.uk/index.php?board=3.0 http://www.spywarewarrior.com/viewforum.php?f=5 http://forums.tomcoyote.org/index.php?showforum=27 http://www.bleepingcomputer.com/forums/forum22.html http://www.malwarebytes.org/forums/index.php?showforum=7 http://www.5starsupport.com/ipboard/index.php?showforum=18 http://www.theeldergeek.com/forum/index.php?showforum=29 Note well: Registration is required in any of the above mentioned forums. Before posting a HJT log, read the 'stickies' (instructions/guidelines) for the respective HJT forum. Please post a follow-up with a summary as to what was found and any further action. While waiting for a HJT log analysis, please download, update and run the freeware version of MBAM from: <http://www.malwarebytes.org/mbam/program/mbam-setup.exe> Please summarize anything significant that MBAM finds in a follow-up post. Good luck to you. Pete -- 1PW @?6A62?FEH9:DE=6o2@=]4@> [r4o7t] Quote
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