Guest stoptheantivirusplus Posted December 9, 2008 Posted December 9, 2008 I was on my myspace the other day then it started freezing and it wouldnt let me get back on internet explorer. A thing called Antivirus Plus poped uo on my screen telling me i have a trojan virus. I recently have heard about this trojan virus and it infects your hole system is what i heard so stupid me i downloaded the antivirus plus to get rid of the trojan virus. Now I found out from one of my friends its a program that can hack you and find out your credit card numbers and etc.. Is there a way to get rid of this Anti Virus Plus.. It wont let me uninstall it. PLease help me! Quote
Guest stoptheantivirusplus Posted December 9, 2008 Posted December 9, 2008 spelling mistakes sorry "stoptheantivirusplus" wrote: <span style="color:blue"> > I was on my myspace the other day then it started freezing and it wouldnt let > me get back on internet explorer. A thing called Antivirus Plus popped up on > my screen telling me i have a trojan virus. I recently have heard about this > trojan virus and it infects your whole system is what i heard so stupid me i > downloaded the antivirus plus to get rid of the trojan virus. Now I found out > from one of my friends its a program that can hack you and find out your > credit card numbers and etc.. Is there a way to get rid of this Anti Virus > Plus.. It wont let me uninstall it. PLease help me!</span> Quote
Guest Mick Murphy Posted December 9, 2008 Posted December 9, 2008 Install Malwarebytes and Spybot Search & Destroy. You might have to do everything, (install, update, scan, etc), in Safe Mode with Networking. All info below. And scan with your AV as well while there. http://www.spybot.info/en/index.html Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.malwarebytes.org/mbam.php Malwarebytes is as the name says, a Malware Remover! For the Free version scroll down their page to either download from Download.com, or Major Geeks.com Download, install, and update. Important re: Safe Mode If you happen to find a problem that you can’t uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER. RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode. If unable to install above Programs in Normal Mode: Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating Programs to remove them. If that happens, reboot into Safe Mode with Networking, and install, update and scan from there. -- Mad Mike "stoptheantivirusplus" wrote: <span style="color:blue"> > spelling mistakes sorry > > "stoptheantivirusplus" wrote: > <span style="color:green"> > > I was on my myspace the other day then it started freezing and it wouldnt let > > me get back on internet explorer. A thing called Antivirus Plus popped up on > > my screen telling me i have a trojan virus. I recently have heard about this > > trojan virus and it infects your whole system is what i heard so stupid me i > > downloaded the antivirus plus to get rid of the trojan virus. Now I found out > > from one of my friends its a program that can hack you and find out your > > credit card numbers and etc.. Is there a way to get rid of this Anti Virus > > Plus.. It wont let me uninstall it. PLease help me!</span></span> Quote
Guest Malke Posted December 10, 2008 Posted December 10, 2008 stoptheantivirusplus wrote: <span style="color:blue"> > I was on my myspace the other day then it started freezing and it wouldnt > let me get back on internet explorer. A thing called Antivirus Plus poped > uo on my screen telling me i have a trojan virus. I recently have heard > about this trojan virus and it infects your hole system is what i heard so > stupid me i downloaded the antivirus plus to get rid of the trojan virus. > Now I found out from one of my friends its a program that can hack you and > find out your credit card numbers and etc.. Is there a way to get rid of > this Anti Virus Plus.. It wont let me uninstall it. PLease help me!</span> Your system is infected with a rogue antivirus program. It is called "rogue" because it pretends to be A Good Guy but is really Evil. Do not pay them! Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html Malwarebytes malware removal guides - http://tinyurl.com/5xrpft ] If you are infected with XP Antivirus or Antivirus 2009/10, here are removal steps: http://www.bleepingcomputer.com/malware-re...-antivirus-2009 http://www.bleepingcomputer.com/forums/topic154529.html (earlier versions) Removal instructions for Antivirus 2010: http://www.malwarebytes.org/forums/index.php?showtopic=6703 Removal instructions for Antivirus 2009: http://www.malwarebytes.org/forums/index.php?showtopic=5178 These may work for you and all may be well. However, in many cases the computer will also be infected with Zlob and/or Vundo trojans and protected by a rootkit. These machines are extremely difficult to clean. If your machine is one of these cases, either get guided help at one of the specialty forums below OR back up your data and do a clean install of Windows. It is your choice. If you are unsure how to back up your data or how to do a clean install, you can take your machine to a local computer professional. I don't recommend using BigComputerStore/GeekSquad types of places. PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS. http://aumha.org/downloads/hijackthis.zip http://aumha.net/ - Click on the HijackThis forum. Read the announcement and the stickies first . http://www.atribune.org/forums/index.php?showforum=9 http://aumha.net/viewforum.php?f=30 http://www.bleepingcomputer.com/forums/forum22.html http://www.dslreports.com/forum/cleanup http://www.cybertechhelp.com/forums/forumdisplay.php?f=25 http://www.geekstogo.com/forum/Malware_Rem...o_Here-f37.html http://www.malwarebytes.org/forums/index.php?showforum=7 http://gladiator-antivirus.com/forum/index.php?showforum=170 http://spywarewarrior.com/viewforum.php?f=5 http://forums.techguy.org/54-security/ http://forums.tomcoyote.org/ http://www.thespykiller.co.uk/index.php?board=3.0 http://forums.subratam.org/index.php?showforum=7 Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ Quote
Guest susietwirler Posted December 24, 2008 Posted December 24, 2008 Hello I tried to do what you suggested, but I can't get onto the internet to update the programme properly - any suggestions?? Its driving me mad! thanks "Mick Murphy" wrote: <span style="color:blue"> > Install Malwarebytes and Spybot Search & Destroy. > You might have to do everything, (install, update, scan, etc), in Safe Mode > with Networking. > All info below. > And scan with your AV as well while there. > > http://www.spybot.info/en/index.html > > Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. > Download, install, update, and immunize your System with it. > Then SCAN with it. > Update it, and scan your System once a fortnight. > > http://www.malwarebytes.org/mbam.php > > Malwarebytes is as the name says, a Malware Remover! > For the Free version scroll down their page to either download from > Download.com, or Major Geeks.com > > Download, install, and update. > > Important re: Safe Mode > If you happen to find a problem that you can’t uninstall / delete, reboot > the computer, and go into Safe Mode. > To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow > key to get to Safe Mode from list of options, then hit ENTER. > RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D > while in Safe Mode. > > If unable to install above Programs in Normal Mode: > Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating > Programs to remove them. > If that happens, reboot into Safe Mode with Networking, and install, update > and scan from there. > > -- > Mad Mike > > > "stoptheantivirusplus" wrote: > <span style="color:green"> > > spelling mistakes sorry > > > > "stoptheantivirusplus" wrote: > > <span style="color:darkred"> > > > I was on my myspace the other day then it started freezing and it wouldnt let > > > me get back on internet explorer. A thing called Antivirus Plus popped up on > > > my screen telling me i have a trojan virus. I recently have heard about this > > > trojan virus and it infects your whole system is what i heard so stupid me i > > > downloaded the antivirus plus to get rid of the trojan virus. Now I found out > > > from one of my friends its a program that can hack you and find out your > > > credit card numbers and etc.. Is there a way to get rid of this Anti Virus > > > Plus.. It wont let me uninstall it. PLease help me!</span></span></span> Quote
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