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Cannot access bellsouth login page. Could it be Windows firewall?


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Guest Chuck25
Posted

I pay my phone bill through bellsouth.com. On the webpage, I click "login"

and "pay bill" then it takes me to the "Internet Explorer cannot display the

webpage. I tried to access bellsouth on my brothers computer but no dice. I

notice that we have Charter internet. Then I access on a non Charter computer

and I access my info. I email bellsouth and they said there system is okay

and so did charter. Also, the charter tech said it might be my windows

firewall. Anyone have any issues similar to mine?

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Guest Shenan Stanley
Posted

Chuck25 wrote:<span style="color:blue">

> I pay my phone bill through bellsouth.com. On the webpage, I click

> "login" and "pay bill" then it takes me to the "Internet Explorer

> cannot display the webpage. I tried to access bellsouth on my

> brothers computer but no dice. I notice that we have Charter

> internet. Then I access on a non Charter computer and I access my

> info. I email bellsouth and they said there system is okay and so

> did charter. Also, the charter tech said it might be my windows

> firewall. Anyone have any issues similar to mine?</span>

 

Why do you think it is your Windows Firewall when you say that it fails on

your brother's computer but works on another Internet Service Provider?

 

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

Posted

Charter has some weird stuff going on. My experience is mostly on the email

side of things. Seems as though Charter for some reason has put a block on

certain IP addresses supposedly to cut down on spam

 

 

"Shenan Stanley" <newshelper@gmail.com> wrote in message

news:u8nO2wxYJHA.5108@TK2MSFTNGP05.phx.gbl...<span style="color:blue">

> Chuck25 wrote:<span style="color:green">

>> I pay my phone bill through bellsouth.com. On the webpage, I click

>> "login" and "pay bill" then it takes me to the "Internet Explorer

>> cannot display the webpage. I tried to access bellsouth on my

>> brothers computer but no dice. I notice that we have Charter

>> internet. Then I access on a non Charter computer and I access my

>> info. I email bellsouth and they said there system is okay and so

>> did charter. Also, the charter tech said it might be my windows

>> firewall. Anyone have any issues similar to mine?</span>

>

> Why do you think it is your Windows Firewall when you say that it fails on

> your brother's computer but works on another Internet Service Provider?

>

> --

> Shenan Stanley

> MS-MVP

> --

> How To Ask Questions The Smart Way

> http://www.catb.org/~esr/faqs/smart-questions.html

> </span>

Guest Chuck25
Posted

Re: Cannot access bellsouth login page. Could it be Windows firewa

 

I don't know about the firewall. I though I could get more info on my problem.

 

"Shenan Stanley" wrote:<span style="color:blue">

> Chuck25 wrote:<span style="color:green">

> > I pay my phone bill through bellsouth.com. On the webpage, I click

> > "login" and "pay bill" then it takes me to the "Internet Explorer

> > cannot display the webpage. I tried to access bellsouth on my

> > brothers computer but no dice. I notice that we have Charter

> > internet. Then I access on a non Charter computer and I access my

> > info. I email bellsouth and they said there system is okay and so

> > did charter. Also, the charter tech said it might be my windows

> > firewall. Anyone have any issues similar to mine?</span>

>

> Why do you think it is your Windows Firewall when you say that it fails on

> your brother's computer but works on another Internet Service Provider?

>

> --

> Shenan Stanley

> MS-MVP

> --

> How To Ask Questions The Smart Way

> http://www.catb.org/~esr/faqs/smart-questions.html

>

>

> </span>

Guest Lanwench [MVP - Exchange]
Posted

Re: Cannot access bellsouth login page. Could it be Windows firewa

 

Chuck25 wrote:<span style="color:blue">

> I don't know about the firewall. I though I could get more info on my

> problem.</span>

 

Hi - the Windows firewall doesn't block any outbound traffic. And this

wouldn't be a firewall issue anyway. You'll need to contact your ISP's tech

support for more assistance with this. You (they) may have a DNS problem.

<span style="color:blue">

>

> "Shenan Stanley" wrote:<span style="color:green">

>> Chuck25 wrote:<span style="color:darkred">

>>> I pay my phone bill through bellsouth.com. On the webpage, I click

>>> "login" and "pay bill" then it takes me to the "Internet Explorer

>>> cannot display the webpage. I tried to access bellsouth on my

>>> brothers computer but no dice. I notice that we have Charter

>>> internet. Then I access on a non Charter computer and I access my

>>> info. I email bellsouth and they said there system is okay and so

>>> did charter. Also, the charter tech said it might be my windows

>>> firewall. Anyone have any issues similar to mine?</span>

>>

>> Why do you think it is your Windows Firewall when you say that it

>> fails on your brother's computer but works on another Internet

>> Service Provider?

>>

>> --

>> Shenan Stanley

>> MS-MVP

>> --

>> How To Ask Questions The Smart Way

>> http://www.catb.org/~esr/faqs/smart-questions.html</span></span>

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