Guest Questor Posted December 24, 2008 Posted December 24, 2008 Noticed a strange $29.95 charge on one of our credit cards, I check transactions daily online, the transaction had the web site www.fit-fac.com and # 866-407-1022. I went to the web site and it gave the same 800# and a form for disputing the charge. I called the 800# and told them I didn't make the charge, they guided me to another web site www.fitfactory.com giving me a user id and password to see if I could remember the site and gullibly I signed on and looked and told them no. I then insisted the my card be credited for the charge and they said they would do that. I felt uneasy so called the credit card company and told them of the situation and closed the card and requested a new one. I used this card for all my online automatic reoccurring charges so I went to all those sites and updated them to another credit card. Still upset I Googled "Fit Factory" and saw tons of complaints. I went to the FTC web site http://www.ftc.gov/redirect/form01.shtm and filled out a complaint. Then last night thinking the situation over I thought what if I compromised my pc by going to that site so this morning I did a system restore to a time before the episode. Any further information would be appreciated as to what else I should do. Quote
Guest John McGaw Posted December 24, 2008 Posted December 24, 2008 Questor wrote: snip...<span style="color:blue"> > Then last night thinking the situation over I thought what if I > compromised my pc by going to that site so this morning I did a system > restore to a time before the episode.</span> snip... So you think that this outfit's websites may be toxic and may have compromised your computer but you blithely post links to them? Trying to spread the (potential) misery? How very generous of you... -- John McGaw http://johnmcgaw.com Quote
Guest Plaistow Posted December 24, 2008 Posted December 24, 2008 John McGaw wrote:<span style="color:blue"> > Questor wrote: > snip...<span style="color:green"> >> Then last night thinking the situation over I thought what if I >> compromised my pc by going to that site so this morning I did a >> system restore to a time before the episode.</span> > snip... > > So you think that this outfit's websites may be toxic and may have > compromised your computer but you blithely post links to them? Trying > to spread the (potential) misery? How very generous of you...</span> So you think that someone would be stupid enough to visit the site anyway and don't mind spreading the word about how stupid you must be? Wahahahaha..... Quote
Guest Peter Foldes Posted December 24, 2008 Posted December 24, 2008 Not very smart by posting the website . You also want others to be in the same shoe as you. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. Quote
Guest Plaistow Posted December 24, 2008 Posted December 24, 2008 Peter Foldes wrote:<span style="color:blue"> > Not very smart by posting the website . You also want others to be in > the same shoe as you.</span> Same reply to you moron. Anyone that is stupid enough to go to any site after being warned has so be as lame as you. What IQ do you fools need to post here anyway? Quote
Guest Shenan Stanley Posted December 24, 2008 Posted December 24, 2008 Questor wrote:<span style="color:blue"> > Noticed a strange $29.95 charge on one of our credit cards, I check > transactions daily online, the transaction had the web site > www.f1t-f4c.c0m and # 866-407-1022. I went to the web site and it > gave the same 800# and a form for disputing the charge. I called > the 800# and told them I didn't make the charge, they guided me to > another web site www.f1tf4ct0ry.c0m giving me a user id and > password to see if I could remember the site and gullibly I signed > on and looked and told them no. I then insisted the my card be > credited for the charge and they said they would do that. > I felt uneasy so called the credit card company and told them of the > situation and closed the card and requested a new one. I used this > card for all my online automatic reoccurring charges so I went to > all those sites and updated them to another credit card. Still > upset I Googled "Fit Factory" and saw tons of complaints. I went > to the FTC web site http://www.ftc.g0v/r3d1r3ct/f0rmol.shtm and > filled out a complaint. Then last night thinking the situation > over I thought what if I compromised my pc by going to that site so > this morning I did a system restore to a time before the episode. > > Any further information would be appreciated as to what else I > should do.</span> All web links given modified as not to work... Assuming you reported this to the authorities - you have pretty well done what you could. You did call the creditr card company in question and tell them this was a fraudulent charge, correct? However - to be on the safe side - I recommend downloading and installing SuperAntiSpyware and MalwareBytes and disconnecting (physically) the computer from the Internet while you perform full scans with those two products and your updated AntiVirus software. Also - change all your passwords to something completely different from your current ones - there should be no similarity. Do this for all web sites, email accounts, ISP accounts, banks, etc. You may even want to call all of your credit card companies / banks / etc. immediately and let them know what seems to be going on. Clear all browser history and begin using an alternative browser (I suggest downloading/installing Firefox - currently v3.0.5.) The earlier you contact the possibly affected entities - the better off you will be if anything does happen further down the line - as you called before it happened to warn them of your fears and took action to help prevent it from happening. If you are in the U.S.A. - you may want to get a copy of your credit report (just choose one of the reporting agencies now, do another in about 30 days to compare...) http://www.annualcreditreport.com/ This central site allows you to request a free credit file disclosure, commonly called a credit report, once every 12 months from each of the nationwide consumer credit reporting companies: Equifax, Experian and TransUnion. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html Quote
Guest John McGaw Posted December 24, 2008 Posted December 24, 2008 Plaistow wrote:<span style="color:blue"> > John McGaw wrote:<span style="color:green"> >> Questor wrote: >> snip...</span></span> snip...<span style="color:blue"> > > So you think that someone would be stupid enough to visit the site anyway > and don't mind spreading the word about how stupid you must be? > > Wahahahaha..... > ></span> Yes. I think that many would be stupid enough to visit a link even if it was described as "certain to totally destroy your computer and then to come to your house and poison your puppy". -- John McGaw http://johnmcgaw.com Quote
Guest Crundy Posted December 25, 2008 Posted December 25, 2008 > Yes. I think that many would be stupid enough to visit a link even if it <span style="color:blue"> > was described as "certain to totally destroy your computer and then to > come to your house and poison your puppy".</span> Dancing pigs anyone? Quote
Guest Tom [Pepper] Willett Posted December 29, 2008 Posted December 29, 2008 You bet someone would be stupid enough to visit the site...the same type of people who click on links in their unknown/unsolicited emails...and get infected, scammed, or phished. "Plaistow" <Plaistow@unlisted.con> wrote in message news:O36BcQdZJHA.5124@TK2MSFTNGP05.phx.gbl... : : : John McGaw wrote: : > Questor wrote: : > snip... : >> Then last night thinking the situation over I thought what if I : >> compromised my pc by going to that site so this morning I did a : >> system restore to a time before the episode. : > snip... : > : > So you think that this outfit's websites may be toxic and may have : > compromised your computer but you blithely post links to them? Trying : > to spread the (potential) misery? How very generous of you... : : So you think that someone would be stupid enough to visit the site anyway : and don't mind spreading the word about how stupid you must be? : : Wahahahaha..... : : Quote
Guest thrushgreen Posted January 23, 2009 Posted January 23, 2009 "Questor" wrote: <span style="color:blue"> > Noticed a strange $29.95 charge on one of our credit cards, I check > transactions daily online, the transaction had the web site www.fit-fac.com > and # 866-407-1022. I went to the web site and it gave the same 800# and a > form for disputing the charge. I called the 800# and told them I didn't > make the charge, they guided me to another web site www.fitfactory.com > giving me a user id and password to see if I could remember the site and > gullibly I signed on and looked and told them no. I then insisted the my > card be credited for the charge and they said they would do that. > > I felt uneasy so called the credit card company and told them of the > situation and closed the card and requested a new one. I used this card for > all my online automatic reoccurring charges so I went to all those sites and > updated them to another credit card. Still upset I Googled "Fit Factory" and > saw tons of complaints. I went to the FTC web site > http://www.ftc.gov/redirect/form01.shtm and filled out a complaint. Then > last night thinking the situation over I thought what if I compromised my pc > by going to that site so this morning I did a system restore to a time > before the episode. > > Any further information would be appreciated as to what else I should do. > > </span> Quote
Guest thrushgreen Posted January 23, 2009 Posted January 23, 2009 THANK YOU FOR POSTING THIS!!! I now have the same problem, but luckily, either the site has been shut down, or my computer refuses to let me in to it. You might want to backtrack your bank statements or check with your bank, and see just how long this has been going on...mine has gone back 3 months. Please post again if you actually do get a credit back on your card or in your account from them...guessing its not likely. Your posting actually may have saved others from going to that site, or getting caught...it will provide proof to my bank that this is actually a scam...thanks again! "Questor" wrote: <span style="color:blue"> > Noticed a strange $29.95 charge on one of our credit cards, I check > transactions daily online, the transaction had the web site www.fit-fac.com > and # 866-407-1022. I went to the web site and it gave the same 800# and a > form for disputing the charge. I called the 800# and told them I didn't > make the charge, they guided me to another web site www.fitfactory.com > giving me a user id and password to see if I could remember the site and > gullibly I signed on and looked and told them no. I then insisted the my > card be credited for the charge and they said they would do that. > > I felt uneasy so called the credit card company and told them of the > situation and closed the card and requested a new one. I used this card for > all my online automatic reoccurring charges so I went to all those sites and > updated them to another credit card. Still upset I Googled "Fit Factory" and > saw tons of complaints. I went to the FTC web site > http://www.ftc.gov/redirect/form01.shtm and filled out a complaint. Then > last night thinking the situation over I thought what if I compromised my pc > by going to that site so this morning I did a system restore to a time > before the episode. > > Any further information would be appreciated as to what else I should do. > > </span> Quote
Guest Questor Posted January 24, 2009 Posted January 24, 2009 Sorry to hear you had problem too. I check all my bank and credit card accounts online daily so was able to catch it right away. I still don't know how they got my credit card #. The only thing I can think of was maybe it was from Body Works where I ordered some herbal stuff and wasn't carefull about what was going on. Quote
Guest thrushgreen Posted January 27, 2009 Posted January 27, 2009 I am of the belief that there may be several sites where one can order similar type items and they may all link back to this one...I went to an Acai site to order a free sample...luckily my spyware didnt let me into their site...but I used your posting to convince my bank of what was going on...and my acai site was listed under the name of a couple of famous celebrities...their names were probably used illegally as well, I wouldnt wonder... normally a celebrity's name wouldnt draw me at all, but a free sample unfortunately did... "Questor" wrote: <span style="color:blue"> > Sorry to hear you had problem too. I check all my bank and credit card > accounts online daily so was able to catch it right away. I still don't > know how they got my credit card #. The only thing I can think of was maybe > it was from Body Works where I ordered some herbal stuff and wasn't carefull > about what was going on. > > </span> Quote
Guest Alex Posted January 27, 2009 Posted January 27, 2009 "Questor" wrote: <span style="color:blue"> > Noticed a strange $29.95 charge on one of our credit cards, I check > transactions daily online, the transaction had the web site www.fit-fac.com > and # 866-407-1022. I went to the web site and it gave the same 800# and a > form for disputing the charge. I called the 800# and told them I didn't > make the charge, they guided me to another web site www.fitfactory.com > giving me a user id and password to see if I could remember the site and > gullibly I signed on and looked and told them no. I then insisted the my > card be credited for the charge and they said they would do that. > > I felt uneasy so called the credit card company and told them of the > situation and closed the card and requested a new one. I used this card for > all my online automatic reoccurring charges so I went to all those sites and > updated them to another credit card. Still upset I Googled "Fit Factory" and > saw tons of complaints. I went to the FTC web site > http://www.ftc.gov/redirect/form01.shtm http://www.freeannualcreditreportonline.info/and filled out a complaint. Then > last night thinking the situation over I thought what if I compromised my pc > by going to that site so this morning I did a system restore to a time > before the episode. > > Any further information would be appreciated as to what else I should do. > ></span> Quote
Guest Alex Posted January 27, 2009 Posted January 27, 2009 "Alex" wrote: <span style="color:blue"> > > > "Questor" wrote: > <span style="color:green"> > > Noticed a strange $29.95 charge on one of our credit cards, I check > > transactions daily online, the transaction had the web site www.fit-fac.com > > and # 866-407-1022. I went to the web site and it gave the same 800# and a > > form for disputing the charge. I called the 800# and told them I didn't > > make the charge, they guided me to another web site www.fitfactory.com > > giving me a user id and password to see if I could remember the site and > > gullibly I signed on and looked and told them no. I then insisted the my > > card be credited for the charge and they said they would do that. > > > > I felt uneasy so called the credit card company and told them of the > > situation and closed the card and requested a new one. I used this card for > > all my online automatic reoccurring charges so I went to all those sites and > > updated them to another credit card. Still upset I Googled "Fit Factory" and > > saw tons of complaints. I went to the FTC web site > > http://www.ftc.gov/redirect/form01.shtm and filled out a complaint. Then > > last night thinking the situation over I thought what if I compromised my pc > > by going to that site so this morning I did a system restore to a time > > before the episode. > > > > Any further information would be appreciated as to what else I should do. > > > >Alex</span></span> http://www.freeannualcreditreportonline.info/ Quote
Guest chrismmaas Posted February 4, 2009 Posted February 4, 2009 chrismmaas had written this in response to http://www.secure-gear.com/microsoft.publi...ticle26557-.htm : I would like to help you address any complaints or problems you may have with Fit Factory. Please email me with your concerns and I will assist you: fitfactoryhelp@comcast.net Sincerely, Chris Maas Fit Factory Customer Service P.S I can assure you your computer has not been compromised. ------------------------------------- Plaistow wrote: <span style="color:blue"> > John McGaw wrote:<span style="color:green"> >> Questor wrote: >> snip...<span style="color:darkred"> >>> Then last night thinking the situation over I thought what if >>> I >>> compromised my pc by going to that site so this morning I did >>> a >>> system restore to a time before the episode.</span> >> snip... >> >> So you think that this outfit's websites may be toxic and may have >> compromised your computer but you blithely post links to them? >> Trying >> to spread the (potential) misery? How very generous of you...</span></span> <span style="color:blue"> > So you think that someone would be stupid enough to visit the site > anyway > and don't mind spreading the word about how stupid you must be?</span> <span style="color:blue"> > Wahahahaha..... </span> ##-----------------------------------------------## Delivered via http://www.secure-gear.com The Internet Knowledge Base for the security industry no-spam access to your favorite newsgroup - microsoft.public.security - 26568 messages and counting! ##-----------------------------------------------## Quote
Guest chrismmaas Posted February 4, 2009 Posted February 4, 2009 chrismmaas had written this in response to http://www.secure-gear.com/microsoft.publi...ticle26555-.htm : I would like to help you address any complaints or problems you may have with Fit Factory. Please email me with your concerns and I will assist you: fitfactoryhelp@comcast.net Sincerely, Chris Maas Fit Factory Customer Service ------------------------------------- Questor wrote: <span style="color:blue"> > Noticed a strange $29.95 charge on one of our credit cards, I check > transactions daily online, the transaction had the web site > www.fit-fac.com > and # 866-407-1022. I went to the web site and it gave the same 800# > and a > form for disputing the charge. I called the 800# and told them I > didn't > make the charge, they guided me to another web site www.fitfactory.com > giving me a user id and password to see if I could remember the site > and > gullibly I signed on and looked and told them no. I then insisted the > my > card be credited for the charge and they said they would do that.</span> <span style="color:blue"> > I felt uneasy so called the credit card company and told them of the > situation and closed the card and requested a new one. I used this > card for > all my online automatic reoccurring charges so I went to all those > sites and > updated them to another credit card. Still upset I Googled "Fit > Factory" and > saw tons of complaints. I went to the FTC web site > http://www.ftc.gov/redirect/form01.shtm and filled out a complaint. > Then > last night thinking the situation over I thought what if I compromised > my pc > by going to that site so this morning I did a system restore to a time > before the episode.</span> <span style="color:blue"> > Any further information would be appreciated as to what else I should > do. </span> ##-----------------------------------------------## Delivered via http://www.secure-gear.com The Internet Knowledge Base for the security industry no-spam access to your favorite newsgroup - microsoft.public.security - 26568 messages and counting! ##-----------------------------------------------## Quote
Guest chrismmaas Posted February 4, 2009 Posted February 4, 2009 chrismmaas had written this in response to http://www.secure-gear.com/microsoft.publi...ticle26555-.htm : I would like to help you address any complaints or problems you may have with Fit Factory. Please email me with your concerns and I will assist you: fitfactoryhelp@comcast.net Sincerely, Chris Maas Fit Factory Customer Service ------------------------------------- Questor wrote: <span style="color:blue"> > Noticed a strange $29.95 charge on one of our credit cards, I check > transactions daily online, the transaction had the web site > www.fit-fac.com > and # 866-407-1022. I went to the web site and it gave the same 800# > and a > form for disputing the charge. I called the 800# and told them I > didn't > make the charge, they guided me to another web site www.fitfactory.com > giving me a user id and password to see if I could remember the site > and > gullibly I signed on and looked and told them no. I then insisted the > my > card be credited for the charge and they said they would do that.</span> <span style="color:blue"> > I felt uneasy so called the credit card company and told them of the > situation and closed the card and requested a new one. I used this > card for > all my online automatic reoccurring charges so I went to all those > sites and > updated them to another credit card. Still upset I Googled "Fit > Factory" and > saw tons of complaints. I went to the FTC web site > http://www.ftc.gov/redirect/form01.shtm and filled out a complaint. > Then > last night thinking the situation over I thought what if I compromised > my pc > by going to that site so this morning I did a system restore to a time > before the episode.</span> <span style="color:blue"> > Any further information would be appreciated as to what else I should > do. </span> ##-----------------------------------------------## Delivered via http://www.secure-gear.com The Internet Knowledge Base for the security industry no-spam access to your favorite newsgroup - microsoft.public.security - 26568 messages and counting! ##-----------------------------------------------## Quote
Guest chrismmaas Posted February 4, 2009 Posted February 4, 2009 chrismmaas had written this in response to http://www.secure-gear.com/microsoft.publi...ticle26555-.htm : I would like to help you address any complaints or problems you may have with Fit Factory. Please email me with your concerns and I will assist you: fitfactoryhelp@comcast.net Sincerely, Chris Maas Fit Factory Customer Service ------------------------------------- Questor wrote: <span style="color:blue"> > Noticed a strange $29.95 charge on one of our credit cards, I check > transactions daily online, the transaction had the web site > www.fit-fac.com > and # 866-407-1022. I went to the web site and it gave the same 800# > and a > form for disputing the charge. I called the 800# and told them I > didn't > make the charge, they guided me to another web site www.fitfactory.com > giving me a user id and password to see if I could remember the site > and > gullibly I signed on and looked and told them no. I then insisted the > my > card be credited for the charge and they said they would do that.</span> <span style="color:blue"> > I felt uneasy so called the credit card company and told them of the > situation and closed the card and requested a new one. I used this > card for > all my online automatic reoccurring charges so I went to all those > sites and > updated them to another credit card. Still upset I Googled "Fit > Factory" and > saw tons of complaints. I went to the FTC web site > http://www.ftc.gov/redirect/form01.shtm and filled out a complaint. > Then > last night thinking the situation over I thought what if I compromised > my pc > by going to that site so this morning I did a system restore to a time > before the episode.</span> <span style="color:blue"> > Any further information would be appreciated as to what else I should > do. </span> ##-----------------------------------------------## Delivered via http://www.secure-gear.com The Internet Knowledge Base for the security industry no-spam access to your favorite newsgroup - microsoft.public.security - 26568 messages and counting! ##-----------------------------------------------## Quote
Guest chrismmaas Posted February 4, 2009 Posted February 4, 2009 chrismmaas had written this in response to http://www.secure-gear.com/microsoft.publi...ticle26555-.htm : I would like to help you address any complaints or problems you may have with Fit Factory. Please email me with your concerns and I will assist you: fitfactoryhelp@comcast.net Sincerely, Chris Maas Fit Factory Customer Service ------------------------------------- Questor wrote: <span style="color:blue"> > Noticed a strange $29.95 charge on one of our credit cards, I check > transactions daily online, the transaction had the web site > www.fit-fac.com > and # 866-407-1022. I went to the web site and it gave the same 800# > and a > form for disputing the charge. I called the 800# and told them I > didn't > make the charge, they guided me to another web site www.fitfactory.com > giving me a user id and password to see if I could remember the site > and > gullibly I signed on and looked and told them no. I then insisted the > my > card be credited for the charge and they said they would do that.</span> <span style="color:blue"> > I felt uneasy so called the credit card company and told them of the > situation and closed the card and requested a new one. I used this > card for > all my online automatic reoccurring charges so I went to all those > sites and > updated them to another credit card. Still upset I Googled "Fit > Factory" and > saw tons of complaints. I went to the FTC web site > http://www.ftc.gov/redirect/form01.shtm and filled out a complaint. > Then > last night thinking the situation over I thought what if I compromised > my pc > by going to that site so this morning I did a system restore to a time > before the episode.</span> <span style="color:blue"> > Any further information would be appreciated as to what else I should > do. </span> ##-----------------------------------------------## Delivered via http://www.secure-gear.com The Internet Knowledge Base for the security industry no-spam access to your favorite newsgroup - microsoft.public.security - 26568 messages and counting! ##-----------------------------------------------## Quote
Guest ~BD~ Posted February 4, 2009 Posted February 4, 2009 "Crundy" <not@available.com> wrote in message news:uFXuukiZJHA.1336@TK2MSFTNGP02.phx.gbl...<span style="color:blue"><span style="color:green"> >> Yes. I think that many would be stupid enough to visit a link even if >> it was described as "certain to totally destroy your computer and >> then to come to your house and poison your puppy".</span> > > Dancing pigs anyone?</span> Yup! That's me! I've been experimenting with doing just that kind of thing for the last three years. It's called 'living on the edge'! style_emoticons/ Quote
Guest My3b0ys Posted February 4, 2009 Posted February 4, 2009 the phone number is 1-800-957-6988. they will also charge you far a debt eaters account (801-765-5879) thats another 29.95. hope this helps and if they give you problems just say you will report them to the BBB. good luck. "thrushgreen" wrote: <span style="color:blue"> > THANK YOU FOR POSTING THIS!!! I now have the same problem, but luckily, > either the site has been shut down, or my computer refuses to let me in to > it. You might want to backtrack your bank statements or check with your bank, > and see just how long this has been going on...mine has gone back 3 months. > Please post again if you actually do get a credit back on your card or in > your account from them...guessing its not likely. Your posting actually may > have saved others from going to that site, or getting caught...it will > provide proof to my bank that this is actually a scam...thanks again! > > "Questor" wrote: > <span style="color:green"> > > Noticed a strange $29.95 charge on one of our credit cards, I check > > transactions daily online, the transaction had the web site www.fit-fac.com > > and # 866-407-1022. I went to the web site and it gave the same 800# and a > > form for disputing the charge. I called the 800# and told them I didn't > > make the charge, they guided me to another web site www.fitfactory.com > > giving me a user id and password to see if I could remember the site and > > gullibly I signed on and looked and told them no. I then insisted the my > > card be credited for the charge and they said they would do that. > > > > I felt uneasy so called the credit card company and told them of the > > situation and closed the card and requested a new one. I used this card for > > all my online automatic reoccurring charges so I went to all those sites and > > updated them to another credit card. Still upset I Googled "Fit Factory" and > > saw tons of complaints. I went to the FTC web site > > http://www.ftc.gov/redirect/form01.shtm and filled out a complaint. Then > > last night thinking the situation over I thought what if I compromised my pc > > by going to that site so this morning I did a system restore to a time > > before the episode. > > > > Any further information would be appreciated as to what else I should do. > > > > </span></span> Quote
Guest Misty Posted March 26, 2009 Posted March 26, 2009 Hi Questor. the same thing happened to me. I want to file a complaint with the FTC, but I need an address to do so. Since you have already gone through the process, can you provide me with their address? I've looked all over but can not find it. Thanks! "Questor" wrote: <span style="color:blue"> > Noticed a strange $29.95 charge on one of our credit cards, I check > transactions daily online, the transaction had the web site www.fit-fac.com > and # 866-407-1022. I went to the web site and it gave the same 800# and a > form for disputing the charge. I called the 800# and told them I didn't > make the charge, they guided me to another web site www.fitfactory.com > giving me a user id and password to see if I could remember the site and > gullibly I signed on and looked and told them no. I then insisted the my > card be credited for the charge and they said they would do that. > > I felt uneasy so called the credit card company and told them of the > situation and closed the card and requested a new one. I used this card for > all my online automatic reoccurring charges so I went to all those sites and > updated them to another credit card. Still upset I Googled "Fit Factory" and > saw tons of complaints. I went to the FTC web site > http://www.ftc.gov/redirect/form01.shtm and filled out a complaint. Then > last night thinking the situation over I thought what if I compromised my pc > by going to that site so this morning I did a system restore to a time > before the episode. > > Any further information would be appreciated as to what else I should do. > > </span> Quote
Guest 1PW Posted March 26, 2009 Posted March 26, 2009 On 03/26/2009 12:19 PM, Misty sent:<span style="color:blue"> > Hi Questor. the same thing happened to me. I want to file a complaint with > the FTC, but I need an address to do so. Since you have already gone through > the process, can you provide me with their address? I've looked all over but > can not find it. Thanks! > > "Questor" wrote: > <span style="color:green"> >> Noticed a strange $29.95 charge on one of our credit cards, I check >> transactions daily online, the transaction had the web site www.fit-fac.com >> and # 866-407-1022. I went to the web site and it gave the same 800# and a >> form for disputing the charge. I called the 800# and told them I didn't >> make the charge, they guided me to another web site www.fitfactory.com >> giving me a user id and password to see if I could remember the site and >> gullibly I signed on and looked and told them no. I then insisted the my >> card be credited for the charge and they said they would do that. >> >> I felt uneasy so called the credit card company and told them of the >> situation and closed the card and requested a new one. I used this card for >> all my online automatic reoccurring charges so I went to all those sites and >> updated them to another credit card. Still upset I Googled "Fit Factory" and >> saw tons of complaints. I went to the FTC web site >> http://www.ftc.gov/redirect/form01.shtm and filled out a complaint. Then >> last night thinking the situation over I thought what if I compromised my pc >> by going to that site so this morning I did a system restore to a time >> before the episode. >> >> Any further information would be appreciated as to what else I should do. >> >></span></span> Hello Misty: You file your complaint via the Internet: <http://www.ftc.gov/redirect/form01.shtm> Please don't top post. Thank you. Pete -- 1PW @?6A62?FEH9:DE=6o2@=]4@> [r4o7t] Quote
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