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Please help Serious Problem


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Posted

I have been attacked in a serious way. I have tried everything.

 

I am trying to follow instructions on AD-Aware for a fix, but as you can see

below, I now can not even install a program.

 

My machine is doing the same thing everyone else's is doing. I am running

very slow on the internet, I can not get to Windows Update, I can not get to

Ad-Aware, I click on gumballs.com and get an ADHD website.

 

I have tried to download Hijack this on my main machine, that did not work,

could not get to the site. I than downloaded it to my laptop and copied it to

my main machine. Now, I can not get it to start.

--

Jeff

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Guest Shenan Stanley
Posted

bhbjk1 wrote:<span style="color:blue">

> I have been attacked in a serious way. I have tried everything.

>

> I am trying to follow instructions on AD-Aware for a fix, but as

> you can see below, I now can not even install a program.

>

> My machine is doing the same thing everyone else's is doing. I am

> running very slow on the internet, I can not get to Windows Update,

> I can not get to Ad-Aware, I click on gumballs.com and get an ADHD

> website.

>

> I have tried to download Hijack this on my main machine, that did

> not work, could not get to the site. I than downloaded it to my

> laptop and copied it to my main machine. Now, I can not get it to

> start.</span>

 

Safe mode cleanup...

Or get it to someone with more experience fixing such things.

 

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

Guest PA Bear [MS MVP]
Posted

1. See if you can download/run the MSRT manually:

http://www.microsoft.com/security/malwareremove/default.mspx

 

2. Run this online scan (in safe mode w/networking, if need be):

http://onecare.live.com/site/en-us/center/howsafe.htm

 

3. Run additional checks for hijackware, including posting your hijackthis

log to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2....emoving_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in

conjuction with some other utilities). HijackThis will NOT fix anything on

its own, but it will help you to both identify and remove any

hijackware/spyware with assistance from an expert. Post your log to

http://spywarehammer.com/simplemachinesfor....php?board=10.0,

http://forums.spybot.info/forumdisplay.php?f=22,

http://aumha.net/viewforum.php?f=30, or another appropriate forum for review

by an expert in such matters, not here.

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

bhbjk1 wrote:<span style="color:blue">

> I have been attacked in a serious way. I have tried everything.

>

> I am trying to follow instructions on AD-Aware for a fix, but as you can

> see

> below, I now can not even install a program.

>

> My machine is doing the same thing everyone else's is doing. I am running

> very slow on the internet, I can not get to Windows Update, I can not get

> to

> Ad-Aware, I click on gumballs.com and get an ADHD website.

>

> I have tried to download Hijack this on my main machine, that did not

> work,

> could not get to the site. I than downloaded it to my laptop and copied it

> to my main machine. Now, I can not get it to start. </span>

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