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Guest village idiot
Posted

Vista

IE7

win live one care - up to date

installed malwarebytes last night for very slow running new computer

HP Pavilion

 

I have new HP from Aug 08. All software above came w/laptop except the

malwarebytes.

 

Computer has been annoyingly slow for last few weeks. A couple of months

ago I had an incident of multiple windows opening w/o prompting. Had to shut

down computer to stop this. It happened again just a few ago.

 

What causes this???? I have run winloc and malwarebytes. Nothing shows up.

Please help. At the time of cascading windows, Event log shows............

 

 

Error 1/1/2009 1:59:25 AM DigitalPersona Pro 1283 (1280)

Error 1/1/2009 1:59:20 AM WMI 10 None

Warning 1/1/2009 1:59:19 AM HttpEvent 15301 None

Warning 1/1/2009 1:59:19 AM HttpEvent 15300 None

Error 1/1/2009 1:58:52 AM HttpEvent 15016 None

Warning 1/1/2009 1:55:44 AM WLAN-AutoConfig 4001 None

Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

Warning 1/1/2009 1:55:42 AM HttpEvent 15301 None

Warning 1/1/2009 1:55:42 AM HttpEvent 15300 None

Error 1/1/2009 1:55:25 AM DistributedCOM 10016 None

Error 1/1/2009 1:54:44 AM DistributedCOM 10016 None

Error 1/1/2009 1:54:43 AM DistributedCOM 10016 None

Error 1/1/2009 1:54:42 AM DistributedCOM 10016 None

Error 1/1/2009 1:54:39 AM DistributedCOM 10016 None

Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

Error 1/1/2009 1:54:37 AM DistributedCOM 10016 None

Error 1/1/2009 1:54:36 AM DistributedCOM 10016 None

Error 1/1/2009 1:54:35 AM DistributedCOM 10016 None

Error 1/1/2009 1:54:34 AM DistributedCOM 10016 None

Error 1/1/2009 1:54:33 AM DistributedCOM 10016 None

Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

Error 1/1/2009 1:54:31 AM DistributedCOM 10016 None

Error 1/1/2009 1:54:30 AM DistributedCOM 10016 None

Warning 1/1/2009 1:41:05 AM HttpEvent 15301 None

Warning 1/1/2009 1:41:05 AM HttpEvent 15300 None

Warning 1/1/2009 1:41:00 AM HttpEvent 15301 None

Warning 1/1/2009 1:41:00 AM HttpEvent 15300 None

Warning 1/1/2009 1:40:39 AM Dhcp-Client 1003 None

 

Thanks and Happy and healthy 2009!

the village idiot

Guest PA Bear [MS MVP]
Posted

Chances are that you're seeing the affects of a hijackware infection.

 

1. See if you can download/run the MSRT manually:

http://www.microsoft.com/security/malwareremove/default.mspx

 

2. Run this online scan (in safe mode w/networking, if need be):

http://onecare.live.com/site/en-us/center/howsafe.htm

 

3. Run additional checks for hijackware, including posting your hijackthis

log to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2....emoving_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in

conjuction with some other utilities). HijackThis will NOT fix anything on

its own, but it will help you to both identify and remove any

hijackware/spyware with assistance from an expert. Post your log to

http://spywarehammer.com/simplemachinesfor....php?board=10.0,

http://forums.spybot.info/forumdisplay.php?f=22,

http://aumha.net/viewforum.php?f=30, or another appropriate forum for review

by an expert in such matters, not here.

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

village idiot wrote:<span style="color:blue">

> Vista

> IE7

> win live one care - up to date

> installed malwarebytes last night for very slow running new computer

> HP Pavilion

>

> I have new HP from Aug 08. All software above came w/laptop except the

> malwarebytes.

>

> Computer has been annoyingly slow for last few weeks. A couple of months

> ago I had an incident of multiple windows opening w/o prompting. Had to

> shut

> down computer to stop this. It happened again just a few ago.

>

> What causes this???? I have run winloc and malwarebytes. Nothing shows

> up.

> Please help. At the time of cascading windows, Event log

> shows............

>

>

> Error 1/1/2009 1:59:25 AM DigitalPersona Pro 1283 (1280)

> Error 1/1/2009 1:59:20 AM WMI 10 None

> Warning 1/1/2009 1:59:19 AM HttpEvent 15301 None

> Warning 1/1/2009 1:59:19 AM HttpEvent 15300 None

> Error 1/1/2009 1:58:52 AM HttpEvent 15016 None

> Warning 1/1/2009 1:55:44 AM WLAN-AutoConfig 4001 None

> Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

> Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

> Warning 1/1/2009 1:55:42 AM HttpEvent 15301 None

> Warning 1/1/2009 1:55:42 AM HttpEvent 15300 None

> Error 1/1/2009 1:55:25 AM DistributedCOM 10016 None

> Error 1/1/2009 1:54:44 AM DistributedCOM 10016 None

> Error 1/1/2009 1:54:43 AM DistributedCOM 10016 None

> Error 1/1/2009 1:54:42 AM DistributedCOM 10016 None

> Error 1/1/2009 1:54:39 AM DistributedCOM 10016 None

> Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

> Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

> Error 1/1/2009 1:54:37 AM DistributedCOM 10016 None

> Error 1/1/2009 1:54:36 AM DistributedCOM 10016 None

> Error 1/1/2009 1:54:35 AM DistributedCOM 10016 None

> Error 1/1/2009 1:54:34 AM DistributedCOM 10016 None

> Error 1/1/2009 1:54:33 AM DistributedCOM 10016 None

> Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

> Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

> Error 1/1/2009 1:54:31 AM DistributedCOM 10016 None

> Error 1/1/2009 1:54:30 AM DistributedCOM 10016 None

> Warning 1/1/2009 1:41:05 AM HttpEvent 15301 None

> Warning 1/1/2009 1:41:05 AM HttpEvent 15300 None

> Warning 1/1/2009 1:41:00 AM HttpEvent 15301 None

> Warning 1/1/2009 1:41:00 AM HttpEvent 15300 None

> Warning 1/1/2009 1:40:39 AM Dhcp-Client 1003 None

>

> Thanks and Happy and healthy 2009!

> the village idiot </span>

Guest village idiot
Posted

Hi PA!

 

Thanks so much for the input. I am still working my way through all of the

articles and advice you gave. I bought ad-aware 2008, and evidently the scan

did not finish. So per the lavasoft folks, I uninstalled and reinstalled.

The scan found win32.TrojanPWS.mapper

I clicked remove.

 

My first big question is this.......... If this is a password stealer, as i

have read here somewhere....... is it safe to continue using my old pws, or

do I need to change all of my pws????!!!!!!!!!!!!!!!!

 

I still have strange things happening, such as, when I request a pw and it

is sent to my email, I will find in my spam folder, an email re "my password

trouble" at same time I sent the request for pw. I don't open the spam

email, I just see the first sentence, and note that the time is the same.

 

After the reinstall, ran a quick scan, and there were only cookies. I have

not run a full scan again yet. I wanted to find out this.......

 

Is it normal for full scans to take 2 hours?????? When I run one care, it

always takes this long.....from the first scan on my NEW computer after I had

used it for only a couple of weeks.

 

And, my first ad-aware scan last night, that stopped b4 it was finished (per

its log, I stopped the scan.. I did not,, and hence the unistall, reinstall)

That scan was set to "full scan" and it had taken about an hour before it

shut down.

 

I don't mind the time........ IF it is supposed to take that long. But, I

need to know, because I worry that it takes too long because of a problem.

Please let me know!!!

 

I am fixing to run through the procedures from the mvps site you listed, but

I wanted to ask those questions first.

 

Oh......... this is happening on my new laptop. I got a router from

comcast, that is connected to my desktop. Could this problem come from my

desktop to my laptop? And, if not, do you think it is safe to use my desktop

at sites where I have to use my passwords?????

 

Thanks for your help. I love you guys so much. You never let me down.

 

the village idiot!!!

 

"PA Bear [MS MVP]" wrote:

<span style="color:blue">

> Chances are that you're seeing the affects of a hijackware infection.

>

> 1. See if you can download/run the MSRT manually:

> http://www.microsoft.com/security/malwareremove/default.mspx

>

> 2. Run this online scan (in safe mode w/networking, if need be):

> http://onecare.live.com/site/en-us/center/howsafe.htm

>

> 3. Run additional checks for hijackware, including posting your hijackthis

> log to an appropriate forum.

>

> Checking for/Help with Hijackware

> http://aumha.org/a/parasite.htm

> http://aumha.org/a/quickfix.htm

> http://aumha.net/viewtopic.php?t=5878

> http://mvps.org/winhelp2002/unwanted.htm

> http://inetexplorer.mvps.org/data/prevention.htm

> http://inetexplorer.mvps.org/tshoot.html

> http://www.mvps.org/sramesh2k/Malware_Defence.htm

> http://defendingyourmachine2.blogspot.com/

> http://www.elephantboycomputers.com/page2....emoving_Malware

>

> When all else fails, HijackThis v2.0.2

> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in

> conjuction with some other utilities). HijackThis will NOT fix anything on

> its own, but it will help you to both identify and remove any

> hijackware/spyware with assistance from an expert. Post your log to

> http://spywarehammer.com/simplemachinesfor....php?board=10.0,

> http://forums.spybot.info/forumdisplay.php?f=22,

> http://aumha.net/viewforum.php?f=30, or another appropriate forum for review

> by an expert in such matters, not here.

>

> If the procedures look too complex - and there is no shame in admitting this

> isn't your cup of tea - take the machine to a local, reputable and

> independent (i.e., not BigBoxStoreUSA) computer repair shop.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> village idiot wrote:<span style="color:green">

> > Vista

> > IE7

> > win live one care - up to date

> > installed malwarebytes last night for very slow running new computer

> > HP Pavilion

> >

> > I have new HP from Aug 08. All software above came w/laptop except the

> > malwarebytes.

> >

> > Computer has been annoyingly slow for last few weeks. A couple of months

> > ago I had an incident of multiple windows opening w/o prompting. Had to

> > shut

> > down computer to stop this. It happened again just a few ago.

> >

> > What causes this???? I have run winloc and malwarebytes. Nothing shows

> > up.

> > Please help. At the time of cascading windows, Event log

> > shows............

> >

> >

> > Error 1/1/2009 1:59:25 AM DigitalPersona Pro 1283 (1280)

> > Error 1/1/2009 1:59:20 AM WMI 10 None

> > Warning 1/1/2009 1:59:19 AM HttpEvent 15301 None

> > Warning 1/1/2009 1:59:19 AM HttpEvent 15300 None

> > Error 1/1/2009 1:58:52 AM HttpEvent 15016 None

> > Warning 1/1/2009 1:55:44 AM WLAN-AutoConfig 4001 None

> > Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

> > Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

> > Warning 1/1/2009 1:55:42 AM HttpEvent 15301 None

> > Warning 1/1/2009 1:55:42 AM HttpEvent 15300 None

> > Error 1/1/2009 1:55:25 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:44 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:43 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:42 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:39 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:37 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:36 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:35 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:34 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:33 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:31 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:30 AM DistributedCOM 10016 None

> > Warning 1/1/2009 1:41:05 AM HttpEvent 15301 None

> > Warning 1/1/2009 1:41:05 AM HttpEvent 15300 None

> > Warning 1/1/2009 1:41:00 AM HttpEvent 15301 None

> > Warning 1/1/2009 1:41:00 AM HttpEvent 15300 None

> > Warning 1/1/2009 1:40:39 AM Dhcp-Client 1003 None

> >

> > Thanks and Happy and healthy 2009!

> > the village idiot </span>

>

> </span>

Guest village idiot
Posted

OH NO!!!!!!!!!!!!! I rebooted b4 I started the processes on mvps.org, and

one care tells me that I need to remove ad-aware because it is interferring

with one care, and could cause problems.

 

HELP please!!!!!!!!!!!

 

village idiot

 

"PA Bear [MS MVP]" wrote:

<span style="color:blue">

> Chances are that you're seeing the affects of a hijackware infection.

>

> 1. See if you can download/run the MSRT manually:

> http://www.microsoft.com/security/malwareremove/default.mspx

>

> 2. Run this online scan (in safe mode w/networking, if need be):

> http://onecare.live.com/site/en-us/center/howsafe.htm

>

> 3. Run additional checks for hijackware, including posting your hijackthis

> log to an appropriate forum.

>

> Checking for/Help with Hijackware

> http://aumha.org/a/parasite.htm

> http://aumha.org/a/quickfix.htm

> http://aumha.net/viewtopic.php?t=5878

> http://mvps.org/winhelp2002/unwanted.htm

> http://inetexplorer.mvps.org/data/prevention.htm

> http://inetexplorer.mvps.org/tshoot.html

> http://www.mvps.org/sramesh2k/Malware_Defence.htm

> http://defendingyourmachine2.blogspot.com/

> http://www.elephantboycomputers.com/page2....emoving_Malware

>

> When all else fails, HijackThis v2.0.2

> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in

> conjuction with some other utilities). HijackThis will NOT fix anything on

> its own, but it will help you to both identify and remove any

> hijackware/spyware with assistance from an expert. Post your log to

> http://spywarehammer.com/simplemachinesfor....php?board=10.0,

> http://forums.spybot.info/forumdisplay.php?f=22,

> http://aumha.net/viewforum.php?f=30, or another appropriate forum for review

> by an expert in such matters, not here.

>

> If the procedures look too complex - and there is no shame in admitting this

> isn't your cup of tea - take the machine to a local, reputable and

> independent (i.e., not BigBoxStoreUSA) computer repair shop.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> village idiot wrote:<span style="color:green">

> > Vista

> > IE7

> > win live one care - up to date

> > installed malwarebytes last night for very slow running new computer

> > HP Pavilion

> >

> > I have new HP from Aug 08. All software above came w/laptop except the

> > malwarebytes.

> >

> > Computer has been annoyingly slow for last few weeks. A couple of months

> > ago I had an incident of multiple windows opening w/o prompting. Had to

> > shut

> > down computer to stop this. It happened again just a few ago.

> >

> > What causes this???? I have run winloc and malwarebytes. Nothing shows

> > up.

> > Please help. At the time of cascading windows, Event log

> > shows............

> >

> >

> > Error 1/1/2009 1:59:25 AM DigitalPersona Pro 1283 (1280)

> > Error 1/1/2009 1:59:20 AM WMI 10 None

> > Warning 1/1/2009 1:59:19 AM HttpEvent 15301 None

> > Warning 1/1/2009 1:59:19 AM HttpEvent 15300 None

> > Error 1/1/2009 1:58:52 AM HttpEvent 15016 None

> > Warning 1/1/2009 1:55:44 AM WLAN-AutoConfig 4001 None

> > Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

> > Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

> > Warning 1/1/2009 1:55:42 AM HttpEvent 15301 None

> > Warning 1/1/2009 1:55:42 AM HttpEvent 15300 None

> > Error 1/1/2009 1:55:25 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:44 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:43 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:42 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:39 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:37 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:36 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:35 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:34 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:33 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:31 AM DistributedCOM 10016 None

> > Error 1/1/2009 1:54:30 AM DistributedCOM 10016 None

> > Warning 1/1/2009 1:41:05 AM HttpEvent 15301 None

> > Warning 1/1/2009 1:41:05 AM HttpEvent 15300 None

> > Warning 1/1/2009 1:41:00 AM HttpEvent 15301 None

> > Warning 1/1/2009 1:41:00 AM HttpEvent 15300 None

> > Warning 1/1/2009 1:40:39 AM Dhcp-Client 1003 None

> >

> > Thanks and Happy and healthy 2009!

> > the village idiot </span>

>

> </span>

Guest PA Bear [MS MVP]
Posted

Slow down, bucko! <wink>

 

1. You are NOT to install OneCare, just run the Safety scan here:

http://onecare.live.com/site/en-us/center/howsafe.htm (I assume you already

have an anti-virus application installed.

 

In any event, should you choose to replace your current anti-virus

application with OneCare, it's safe to ignore the false warning about

Ad-Aware: Both can reside nicely on your machine.

 

2. You do NOT have to purchase Ad-Aware 2008. Just click on the green

DOWNLOAD button on the left-hand side of

http://www.lavasoft.com/single/trialpay.php; you'll then be redirected to

the mirror site

http://www.download.com/Ad-Aware-2008/3000...4-10045910.html. (Yes, the

first page is a little confusing.)

 

3. After complete Steps #1 and #2 in my first reply, following the

instructions at http://aumha.net/viewtopic.php?t=4075, then Register and

begin a new thread in this forum: http://aumha.net/viewforum.php?f=30

 

Don't try to overthink this, OK?

 

PS: Thanks for your kind words.

 

village idiot wrote:<span style="color:blue">

> OH NO!!!!!!!!!!!!! I rebooted b4 I started the processes on mvps.org, and

> one care tells me that I need to remove ad-aware because it is

> interferring

> with one care, and could cause problems.</span>

<paste>

Thanks so much for the input. I am still working my way through all of the<span style="color:blue">

> articles and advice you gave. I bought ad-aware 2008, and evidently the

> scan did not finish. So per the lavasoft folks, I uninstalled and

> reinstalled. The scan found win32.TrojanPWS.mapper

> I clicked remove.

>

> My first big question is this.......... If this is a password stealer, as

> i

> have read here somewhere....... is it safe to continue using my old pws,

> or

> do I need to change all of my pws????!!!!!!!!!!!!!!!!

>

> I still have strange things happening, such as, when I request a pw and it

> is sent to my email, I will find in my spam folder, an email re "my

> password

> trouble" at same time I sent the request for pw. I don't open the spam

> email, I just see the first sentence, and note that the time is the same.

>

> After the reinstall, ran a quick scan, and there were only cookies. I

> have

> not run a full scan again yet. I wanted to find out this.......

>

> Is it normal for full scans to take 2 hours?????? When I run one care,

> it

> always takes this long.....from the first scan on my NEW computer after I

> had used it for only a couple of weeks.

>

> And, my first ad-aware scan last night, that stopped b4 it was finished

> (per

> its log, I stopped the scan.. I did not,, and hence the unistall,

> reinstall)

> That scan was set to "full scan" and it had taken about an hour before it

> shut down.

>

> I don't mind the time........ IF it is supposed to take that long. But, I

> need to know, because I worry that it takes too long because of a problem.

> Please let me know!!!

>

> I am fixing to run through the procedures from the mvps site you listed,

> but

> I wanted to ask those questions first.

>

> Oh......... this is happening on my new laptop. I got a router from

> comcast, that is connected to my desktop. Could this problem come from my

> desktop to my laptop? And, if not, do you think it is safe to use my

> desktop at sites where I have to use my passwords?????</span>

</paste><span style="color:blue">

>

> "PA Bear [MS MVP]" wrote:

><span style="color:green">

>> Chances are that you're seeing the affects of a hijackware infection.

>>

>> 1. See if you can download/run the MSRT manually:

>> http://www.microsoft.com/security/malwareremove/default.mspx

>>

>> 2. Run this online scan (in safe mode w/networking, if need be):

>> http://onecare.live.com/site/en-us/center/howsafe.htm

>>

>> 3. Run additional checks for hijackware, including posting your

>> hijackthis

>> log to an appropriate forum.

>>

>> Checking for/Help with Hijackware

>> http://aumha.org/a/parasite.htm

>> http://aumha.org/a/quickfix.htm

>> http://aumha.net/viewtopic.php?t=5878

>> http://mvps.org/winhelp2002/unwanted.htm

>> http://inetexplorer.mvps.org/data/prevention.htm

>> http://inetexplorer.mvps.org/tshoot.html

>> http://www.mvps.org/sramesh2k/Malware_Defence.htm

>> http://defendingyourmachine2.blogspot.com/

>> http://www.elephantboycomputers.com/page2....emoving_Malware

>>

>> When all else fails, HijackThis v2.0.2

>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use

>> (in conjuction with some other utilities). HijackThis will NOT fix

>> anything on its own, but it will help you to both identify and remove any

>> hijackware/spyware with assistance from an expert. Post your log to

>> http://spywarehammer.com/simplemachinesfor....php?board=10.0,

>> http://forums.spybot.info/forumdisplay.php?f=22,

>> http://aumha.net/viewforum.php?f=30, or another appropriate forum for

>> review by an expert in such matters, not here.

>>

>> If the procedures look too complex - and there is no shame in admitting

>> this isn't your cup of tea - take the machine to a local, reputable and

>> independent (i.e., not BigBoxStoreUSA) computer repair shop.

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>> village idiot wrote:<span style="color:darkred">

>>> Vista

>>> IE7

>>> win live one care - up to date

>>> installed malwarebytes last night for very slow running new computer

>>> HP Pavilion

>>>

>>> I have new HP from Aug 08. All software above came w/laptop except the

>>> malwarebytes.

>>>

>>> Computer has been annoyingly slow for last few weeks. A couple of

>>> months

>>> ago I had an incident of multiple windows opening w/o prompting. Had to

>>> shut

>>> down computer to stop this. It happened again just a few ago.

>>>

>>> What causes this???? I have run winloc and malwarebytes. Nothing shows

>>> up.

>>> Please help. At the time of cascading windows, Event log

>>> shows............

>>>

>>>

>>> Error 1/1/2009 1:59:25 AM DigitalPersona Pro 1283 (1280)

>>> Error 1/1/2009 1:59:20 AM WMI 10 None

>>> Warning 1/1/2009 1:59:19 AM HttpEvent 15301 None

>>> Warning 1/1/2009 1:59:19 AM HttpEvent 15300 None

>>> Error 1/1/2009 1:58:52 AM HttpEvent 15016 None

>>> Warning 1/1/2009 1:55:44 AM WLAN-AutoConfig 4001 None

>>> Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

>>> Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

>>> Warning 1/1/2009 1:55:42 AM HttpEvent 15301 None

>>> Warning 1/1/2009 1:55:42 AM HttpEvent 15300 None

>>> Error 1/1/2009 1:55:25 AM DistributedCOM 10016 None

>>> Error 1/1/2009 1:54:44 AM DistributedCOM 10016 None

>>> Error 1/1/2009 1:54:43 AM DistributedCOM 10016 None

>>> Error 1/1/2009 1:54:42 AM DistributedCOM 10016 None

>>> Error 1/1/2009 1:54:39 AM DistributedCOM 10016 None

>>> Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

>>> Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

>>> Error 1/1/2009 1:54:37 AM DistributedCOM 10016 None

>>> Error 1/1/2009 1:54:36 AM DistributedCOM 10016 None

>>> Error 1/1/2009 1:54:35 AM DistributedCOM 10016 None

>>> Error 1/1/2009 1:54:34 AM DistributedCOM 10016 None

>>> Error 1/1/2009 1:54:33 AM DistributedCOM 10016 None

>>> Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

>>> Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

>>> Error 1/1/2009 1:54:31 AM DistributedCOM 10016 None

>>> Error 1/1/2009 1:54:30 AM DistributedCOM 10016 None

>>> Warning 1/1/2009 1:41:05 AM HttpEvent 15301 None

>>> Warning 1/1/2009 1:41:05 AM HttpEvent 15300 None

>>> Warning 1/1/2009 1:41:00 AM HttpEvent 15301 None

>>> Warning 1/1/2009 1:41:00 AM HttpEvent 15300 None

>>> Warning 1/1/2009 1:40:39 AM Dhcp-Client 1003 None

>>>

>>> Thanks and Happy and healthy 2009!

>>> the village idiot</span></span></span>

  • 4 weeks later...
Guest village idiot
Posted

Too late PA!

 

I have gone through all of your articles, downloads, google searches, etc..

I have had one care from the beginning. Ad-aware found the first and only

critical thing that was the PWSmapper thing. It removed it. I have cleaned

my registry. I have run onecare and ad aware everyday for weeks now.

Nothing has worked. My laptop still opens continuous multiple windows at

times, about once every few days. It freezes. And, it is slower than my

first computer in 1995 that had dial up. I am using comcast cable with a

router from my desktop now.

 

So, before I lose my mind, I have decided that I should probably just do a

full recovery.

 

My HP laptop is new since Aug 08. I have no important files or

downloads.... nothing that I cannot lose..... (other than my mind).

 

I have 2 major questions before I start this.

 

I did not make recovery discs, so I will be doing a recovery using HP

recovery manager using the partition thingy. BIG QUESTION is......... is it

possible that whatever is causing my problems got into this partition

recovery part of my computer??????????????

 

Second question is......... is it possible that my desktop transferred this

problem to my laptop? Desktop has been just as slow as my laptop is now, for

quite a while. I'm pretty sure it was s-l-o-w before I got my laptop. Is it

possible that my laptop could have "caught" something from the router that is

connected to my desktop?

 

Can't wait to hear your reply to this! hehe

 

THE village idiot

 

 

 

"PA Bear [MS MVP]" wrote:

<span style="color:blue">

> Slow down, bucko! <wink>

>

> 1. You are NOT to install OneCare, just run the Safety scan here:

> http://onecare.live.com/site/en-us/center/howsafe.htm (I assume you already

> have an anti-virus application installed.

>

> In any event, should you choose to replace your current anti-virus

> application with OneCare, it's safe to ignore the false warning about

> Ad-Aware: Both can reside nicely on your machine.

>

> 2. You do NOT have to purchase Ad-Aware 2008. Just click on the green

> DOWNLOAD button on the left-hand side of

> http://www.lavasoft.com/single/trialpay.php; you'll then be redirected to

> the mirror site

> http://www.download.com/Ad-Aware-2008/3000...4-10045910.html. (Yes, the

> first page is a little confusing.)

>

> 3. After complete Steps #1 and #2 in my first reply, following the

> instructions at http://aumha.net/viewtopic.php?t=4075, then Register and

> begin a new thread in this forum: http://aumha.net/viewforum.php?f=30

>

> Don't try to overthink this, OK?

>

> PS: Thanks for your kind words.

>

> village idiot wrote:<span style="color:green">

> > OH NO!!!!!!!!!!!!! I rebooted b4 I started the processes on mvps.org, and

> > one care tells me that I need to remove ad-aware because it is

> > interferring

> > with one care, and could cause problems.</span>

> <paste>

> Thanks so much for the input. I am still working my way through all of the<span style="color:green">

> > articles and advice you gave. I bought ad-aware 2008, and evidently the

> > scan did not finish. So per the lavasoft folks, I uninstalled and

> > reinstalled. The scan found win32.TrojanPWS.mapper

> > I clicked remove.

> >

> > My first big question is this.......... If this is a password stealer, as

> > i

> > have read here somewhere....... is it safe to continue using my old pws,

> > or

> > do I need to change all of my pws????!!!!!!!!!!!!!!!!

> >

> > I still have strange things happening, such as, when I request a pw and it

> > is sent to my email, I will find in my spam folder, an email re "my

> > password

> > trouble" at same time I sent the request for pw. I don't open the spam

> > email, I just see the first sentence, and note that the time is the same.

> >

> > After the reinstall, ran a quick scan, and there were only cookies. I

> > have

> > not run a full scan again yet. I wanted to find out this.......

> >

> > Is it normal for full scans to take 2 hours?????? When I run one care,

> > it

> > always takes this long.....from the first scan on my NEW computer after I

> > had used it for only a couple of weeks.

> >

> > And, my first ad-aware scan last night, that stopped b4 it was finished

> > (per

> > its log, I stopped the scan.. I did not,, and hence the unistall,

> > reinstall)

> > That scan was set to "full scan" and it had taken about an hour before it

> > shut down.

> >

> > I don't mind the time........ IF it is supposed to take that long. But, I

> > need to know, because I worry that it takes too long because of a problem.

> > Please let me know!!!

> >

> > I am fixing to run through the procedures from the mvps site you listed,

> > but

> > I wanted to ask those questions first.

> >

> > Oh......... this is happening on my new laptop. I got a router from

> > comcast, that is connected to my desktop. Could this problem come from my

> > desktop to my laptop? And, if not, do you think it is safe to use my

> > desktop at sites where I have to use my passwords?????</span>

> </paste><span style="color:green">

> >

> > "PA Bear [MS MVP]" wrote:

> ><span style="color:darkred">

> >> Chances are that you're seeing the affects of a hijackware infection.

> >>

> >> 1. See if you can download/run the MSRT manually:

> >> http://www.microsoft.com/security/malwareremove/default.mspx

> >>

> >> 2. Run this online scan (in safe mode w/networking, if need be):

> >> http://onecare.live.com/site/en-us/center/howsafe.htm

> >>

> >> 3. Run additional checks for hijackware, including posting your

> >> hijackthis

> >> log to an appropriate forum.

> >>

> >> Checking for/Help with Hijackware

> >> http://aumha.org/a/parasite.htm

> >> http://aumha.org/a/quickfix.htm

> >> http://aumha.net/viewtopic.php?t=5878

> >> http://mvps.org/winhelp2002/unwanted.htm

> >> http://inetexplorer.mvps.org/data/prevention.htm

> >> http://inetexplorer.mvps.org/tshoot.html

> >> http://www.mvps.org/sramesh2k/Malware_Defence.htm

> >> http://defendingyourmachine2.blogspot.com/

> >> http://www.elephantboycomputers.com/page2....emoving_Malware

> >>

> >> When all else fails, HijackThis v2.0.2

> >> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use

> >> (in conjuction with some other utilities). HijackThis will NOT fix

> >> anything on its own, but it will help you to both identify and remove any

> >> hijackware/spyware with assistance from an expert. Post your log to

> >> http://spywarehammer.com/simplemachinesfor....php?board=10.0,

> >> http://forums.spybot.info/forumdisplay.php?f=22,

> >> http://aumha.net/viewforum.php?f=30, or another appropriate forum for

> >> review by an expert in such matters, not here.

> >>

> >> If the procedures look too complex - and there is no shame in admitting

> >> this isn't your cup of tea - take the machine to a local, reputable and

> >> independent (i.e., not BigBoxStoreUSA) computer repair shop.

> >> --

> >> ~Robear Dyer (PA Bear)

> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >> AumHa VSOP & Admin http://aumha.net

> >> DTS-L http://dts-l.net/

> >>

> >> village idiot wrote:

> >>> Vista

> >>> IE7

> >>> win live one care - up to date

> >>> installed malwarebytes last night for very slow running new computer

> >>> HP Pavilion

> >>>

> >>> I have new HP from Aug 08. All software above came w/laptop except the

> >>> malwarebytes.

> >>>

> >>> Computer has been annoyingly slow for last few weeks. A couple of

> >>> months

> >>> ago I had an incident of multiple windows opening w/o prompting. Had to

> >>> shut

> >>> down computer to stop this. It happened again just a few ago.

> >>>

> >>> What causes this???? I have run winloc and malwarebytes. Nothing shows

> >>> up.

> >>> Please help. At the time of cascading windows, Event log

> >>> shows............

> >>>

> >>>

> >>> Error 1/1/2009 1:59:25 AM DigitalPersona Pro 1283 (1280)

> >>> Error 1/1/2009 1:59:20 AM WMI 10 None

> >>> Warning 1/1/2009 1:59:19 AM HttpEvent 15301 None

> >>> Warning 1/1/2009 1:59:19 AM HttpEvent 15300 None

> >>> Error 1/1/2009 1:58:52 AM HttpEvent 15016 None

> >>> Warning 1/1/2009 1:55:44 AM WLAN-AutoConfig 4001 None

> >>> Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

> >>> Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

> >>> Warning 1/1/2009 1:55:42 AM HttpEvent 15301 None

> >>> Warning 1/1/2009 1:55:42 AM HttpEvent 15300 None

> >>> Error 1/1/2009 1:55:25 AM DistributedCOM 10016 None

> >>> Error 1/1/2009 1:54:44 AM DistributedCOM 10016 None

> >>> Error 1/1/2009 1:54:43 AM DistributedCOM 10016 None

> >>> Error 1/1/2009 1:54:42 AM DistributedCOM 10016 None

> >>> Error 1/1/2009 1:54:39 AM DistributedCOM 10016 None

> >>> Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

> >>> Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

> >>> Error 1/1/2009 1:54:37 AM DistributedCOM 10016 None

> >>> Error 1/1/2009 1:54:36 AM DistributedCOM 10016 None

> >>> Error 1/1/2009 1:54:35 AM DistributedCOM 10016 None

> >>> Error 1/1/2009 1:54:34 AM DistributedCOM 10016 None

> >>> Error 1/1/2009 1:54:33 AM DistributedCOM 10016 None

> >>> Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

> >>> Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

> >>> Error 1/1/2009 1:54:31 AM DistributedCOM 10016 None

> >>> Error 1/1/2009 1:54:30 AM DistributedCOM 10016 None

> >>> Warning 1/1/2009 1:41:05 AM HttpEvent 15301 None

> >>> Warning 1/1/2009 1:41:05 AM HttpEvent 15300 None

> >>> Warning 1/1/2009 1:41:00 AM HttpEvent 15301 None

> >>> Warning 1/1/2009 1:41:00 AM HttpEvent 15300 None

> >>> Warning 1/1/2009 1:40:39 AM Dhcp-Client 1003 None

> >>>

> >>> Thanks and Happy and healthy 2009!

> >>> the village idiot</span></span>

>

> </span>

Posted

village idiot wrote:

 

(snippage)<span style="color:blue">

> So, before I lose my mind, I have decided that I should probably just do a

> full recovery.</span>

<span style="color:blue">

> I have 2 major questions before I start this.

>

> I did not make recovery discs, so I will be doing a recovery using HP

> recovery manager using the partition thingy. BIG QUESTION is......... is

> it possible that whatever is causing my problems got into this partition

> recovery part of my computer?</span>

 

No. The recovery partition holds an image of the system as it was when it

came from the factory.

 

It takes a fair amount of time to do the HP recovery. Just follow the

recovery wizard and then leave it alone for hours. Don't fiddle with it

until it is really, truly finished. After it boots into Windows (not long

after you start recovery), there is still at least an hour of more

installations. Don't interrupt the process.

 

After the recovery is complete, you will be able to create physical recovery

disks. Do this in case your hard drive dies. Then update your computer at

Windows Update, etc.

<span style="color:blue">

> Second question is......... is it possible that my desktop transferred

> this

> problem to my laptop? Desktop has been just as slow as my laptop is now,

> for

> quite a while. I'm pretty sure it was s-l-o-w before I got my laptop. Is

> it possible that my laptop could have "caught" something from the router

> that is connected to my desktop?</span>

 

Yes, although not by catching something from the router. If you had a

network-aware worm, like the Conficker worm that has been running rampant

lately, all machines on the network would be infected. There is also a

stronger possibility that the people using both your Desktop and your

Laptop don't practice "Safe Hex" and that's how the computers got infected.

 

Safe Hex:

http://www.getsafeonline.org/

https://www.mysecurecyberspace.com/

http://www.getnetwise.org/

http://www.claymania.com/safe-hex.html

http://www.aumha.org/a/parasite.htm - The Parasite Fight

http://msmvps.com/blogs/harrywaldron/archi...2/05/82584.aspx - MVP

Harry Waldron - The Family PC - How to stay safe on the Internet

 

Article I wrote for my clients. If you want it, you may download it. It's

a .pdf document.

http://www.elephantboycomputers.com/staying-safe.pdf

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

Guest PA Bear [MS MVP]
Posted

> I have had one care from the beginning. Ad-aware found the first and only<span style="color:blue">

> critical thing that was the PWSmapper thing. It removed it. I have

> cleaned

> my registry. I have run onecare and ad aware everyday for weeks now.

> Nothing has worked.</span>

 

Please give us a link to the forum thread where you've posted your

HijackThis log.

 

[Think your Registry needs "cleaning" or "repairing"? Read

http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.]

 

No, the hidden Recovery/Restore partition had not been affected.

<span style="color:blue">

> Second question is......... is it possible that my desktop transferred

> this

> problem to my laptop? Desktop has been just as slow as my laptop is now,

> for quite a while. I'm pretty sure it was s-l-o-w before I got my laptop.

> Is it possible that my laptop could have "caught" something from the

> router

> that is connected to my desktop?</span>

 

Yes, no question about it (cf. http://aumha.net/viewtopic.php?f=30&t=36886

and http://aumha.net/viewtopic.php?f=48&t=37919).

--

~PA Bear

 

village idiot wrote:<span style="color:blue">

> Too late PA!

>

> I have gone through all of your articles, downloads, google searches,

> etc..

> I have had one care from the beginning. Ad-aware found the first and only

> critical thing that was the PWSmapper thing. It removed it. I have

> cleaned

> my registry. I have run onecare and ad aware everyday for weeks now.

> Nothing has worked. My laptop still opens continuous multiple windows at

> times, about once every few days. It freezes. And, it is slower than my

> first computer in 1995 that had dial up. I am using comcast cable with a

> router from my desktop now.

>

> So, before I lose my mind, I have decided that I should probably just do a

> full recovery.

>

> My HP laptop is new since Aug 08. I have no important files or

> downloads.... nothing that I cannot lose..... (other than my mind).

>

> I have 2 major questions before I start this.

>

> I did not make recovery discs, so I will be doing a recovery using HP

> recovery manager using the partition thingy. BIG QUESTION is......... is

> it

> possible that whatever is causing my problems got into this partition

> recovery part of my computer??????????????

>

> Second question is......... is it possible that my desktop transferred

> this

> problem to my laptop? Desktop has been just as slow as my laptop is now,

> for quite a while. I'm pretty sure it was s-l-o-w before I got my laptop.

> Is it possible that my laptop could have "caught" something from the

> router

> that is connected to my desktop?

>

> Can't wait to hear your reply to this! hehe

>

> THE village idiot

>

>

>

> "PA Bear [MS MVP]" wrote:

><span style="color:green">

>> Slow down, bucko! <wink>

>>

>> 1. You are NOT to install OneCare, just run the Safety scan here:

>> http://onecare.live.com/site/en-us/center/howsafe.htm (I assume you

>> already

>> have an anti-virus application installed.

>>

>> In any event, should you choose to replace your current anti-virus

>> application with OneCare, it's safe to ignore the false warning about

>> Ad-Aware: Both can reside nicely on your machine.

>>

>> 2. You do NOT have to purchase Ad-Aware 2008. Just click on the green

>> DOWNLOAD button on the left-hand side of

>> http://www.lavasoft.com/single/trialpay.php; you'll then be redirected to

>> the mirror site

>> http://www.download.com/Ad-Aware-2008/3000...4-10045910.html. (Yes,

>> the

>> first page is a little confusing.)

>>

>> 3. After complete Steps #1 and #2 in my first reply, following the

>> instructions at http://aumha.net/viewtopic.php?t=4075, then Register and

>> begin a new thread in this forum: http://aumha.net/viewforum.php?f=30

>>

>> Don't try to overthink this, OK?

>>

>> PS: Thanks for your kind words.

>>

>> village idiot wrote:<span style="color:darkred">

>>> OH NO!!!!!!!!!!!!! I rebooted b4 I started the processes on mvps.org,

>>> and

>>> one care tells me that I need to remove ad-aware because it is

>>> interferring

>>> with one care, and could cause problems.</span>

>> <paste>

>> Thanks so much for the input. I am still working my way through all of

>> the<span style="color:darkred">

>>> articles and advice you gave. I bought ad-aware 2008, and evidently the

>>> scan did not finish. So per the lavasoft folks, I uninstalled and

>>> reinstalled. The scan found win32.TrojanPWS.mapper

>>> I clicked remove.

>>>

>>> My first big question is this.......... If this is a password stealer,

>>> as

>>> i

>>> have read here somewhere....... is it safe to continue using my old pws,

>>> or

>>> do I need to change all of my pws????!!!!!!!!!!!!!!!!

>>>

>>> I still have strange things happening, such as, when I request a pw and

>>> it

>>> is sent to my email, I will find in my spam folder, an email re "my

>>> password

>>> trouble" at same time I sent the request for pw. I don't open the spam

>>> email, I just see the first sentence, and note that the time is the

>>> same.

>>>

>>> After the reinstall, ran a quick scan, and there were only cookies. I

>>> have

>>> not run a full scan again yet. I wanted to find out this.......

>>>

>>> Is it normal for full scans to take 2 hours?????? When I run one

>>> care,

>>> it

>>> always takes this long.....from the first scan on my NEW computer after

>>> I

>>> had used it for only a couple of weeks.

>>>

>>> And, my first ad-aware scan last night, that stopped b4 it was finished

>>> (per

>>> its log, I stopped the scan.. I did not,, and hence the unistall,

>>> reinstall)

>>> That scan was set to "full scan" and it had taken about an hour before

>>> it

>>> shut down.

>>>

>>> I don't mind the time........ IF it is supposed to take that long. But,

>>> I

>>> need to know, because I worry that it takes too long because of a

>>> problem.

>>> Please let me know!!!

>>>

>>> I am fixing to run through the procedures from the mvps site you listed,

>>> but

>>> I wanted to ask those questions first.

>>>

>>> Oh......... this is happening on my new laptop. I got a router from

>>> comcast, that is connected to my desktop. Could this problem come from

>>> my

>>> desktop to my laptop? And, if not, do you think it is safe to use my

>>> desktop at sites where I have to use my passwords?????</span>

>> </paste><span style="color:darkred">

>>>

>>> "PA Bear [MS MVP]" wrote:

>>>

>>>> Chances are that you're seeing the affects of a hijackware infection.

>>>>

>>>> 1. See if you can download/run the MSRT manually:

>>>> http://www.microsoft.com/security/malwareremove/default.mspx

>>>>

>>>> 2. Run this online scan (in safe mode w/networking, if need be):

>>>> http://onecare.live.com/site/en-us/center/howsafe.htm

>>>>

>>>> 3. Run additional checks for hijackware, including posting your

>>>> hijackthis

>>>> log to an appropriate forum.

>>>>

>>>> Checking for/Help with Hijackware

>>>> http://aumha.org/a/parasite.htm

>>>> http://aumha.org/a/quickfix.htm

>>>> http://aumha.net/viewtopic.php?t=5878

>>>> http://mvps.org/winhelp2002/unwanted.htm

>>>> http://inetexplorer.mvps.org/data/prevention.htm

>>>> http://inetexplorer.mvps.org/tshoot.html

>>>> http://www.mvps.org/sramesh2k/Malware_Defence.htm

>>>> http://defendingyourmachine2.blogspot.com/

>>>> http://www.elephantboycomputers.com/page2....emoving_Malware

>>>>

>>>> When all else fails, HijackThis v2.0.2

>>>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to

>>>> use

>>>> (in conjuction with some other utilities). HijackThis will NOT fix

>>>> anything on its own, but it will help you to both identify and remove

>>>> any

>>>> hijackware/spyware with assistance from an expert. Post your log to

>>>> http://spywarehammer.com/simplemachinesfor....php?board=10.0,

>>>> http://forums.spybot.info/forumdisplay.php?f=22,

>>>> http://aumha.net/viewforum.php?f=30, or another appropriate forum for

>>>> review by an expert in such matters, not here.

>>>>

>>>> If the procedures look too complex - and there is no shame in admitting

>>>> this isn't your cup of tea - take the machine to a local, reputable and

>>>> independent (i.e., not BigBoxStoreUSA) computer repair shop.

>>>> --

>>>> ~Robear Dyer (PA Bear)

>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>> AumHa VSOP & Admin http://aumha.net

>>>> DTS-L http://dts-l.net/

>>>>

>>>> village idiot wrote:

>>>>> Vista

>>>>> IE7

>>>>> win live one care - up to date

>>>>> installed malwarebytes last night for very slow running new computer

>>>>> HP Pavilion

>>>>>

>>>>> I have new HP from Aug 08. All software above came w/laptop except

>>>>> the

>>>>> malwarebytes.

>>>>>

>>>>> Computer has been annoyingly slow for last few weeks. A couple of

>>>>> months

>>>>> ago I had an incident of multiple windows opening w/o prompting. Had

>>>>> to

>>>>> shut

>>>>> down computer to stop this. It happened again just a few ago.

>>>>>

>>>>> What causes this???? I have run winloc and malwarebytes. Nothing

>>>>> shows

>>>>> up.

>>>>> Please help. At the time of cascading windows, Event log

>>>>> shows............

>>>>>

>>>>>

>>>>> Error 1/1/2009 1:59:25 AM DigitalPersona Pro 1283 (1280)

>>>>> Error 1/1/2009 1:59:20 AM WMI 10 None

>>>>> Warning 1/1/2009 1:59:19 AM HttpEvent 15301 None

>>>>> Warning 1/1/2009 1:59:19 AM HttpEvent 15300 None

>>>>> Error 1/1/2009 1:58:52 AM HttpEvent 15016 None

>>>>> Warning 1/1/2009 1:55:44 AM WLAN-AutoConfig 4001 None

>>>>> Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

>>>>> Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

>>>>> Warning 1/1/2009 1:55:42 AM HttpEvent 15301 None

>>>>> Warning 1/1/2009 1:55:42 AM HttpEvent 15300 None

>>>>> Error 1/1/2009 1:55:25 AM DistributedCOM 10016 None

>>>>> Error 1/1/2009 1:54:44 AM DistributedCOM 10016 None

>>>>> Error 1/1/2009 1:54:43 AM DistributedCOM 10016 None

>>>>> Error 1/1/2009 1:54:42 AM DistributedCOM 10016 None

>>>>> Error 1/1/2009 1:54:39 AM DistributedCOM 10016 None

>>>>> Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

>>>>> Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

>>>>> Error 1/1/2009 1:54:37 AM DistributedCOM 10016 None

>>>>> Error 1/1/2009 1:54:36 AM DistributedCOM 10016 None

>>>>> Error 1/1/2009 1:54:35 AM DistributedCOM 10016 None

>>>>> Error 1/1/2009 1:54:34 AM DistributedCOM 10016 None

>>>>> Error 1/1/2009 1:54:33 AM DistributedCOM 10016 None

>>>>> Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

>>>>> Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

>>>>> Error 1/1/2009 1:54:31 AM DistributedCOM 10016 None

>>>>> Error 1/1/2009 1:54:30 AM DistributedCOM 10016 None

>>>>> Warning 1/1/2009 1:41:05 AM HttpEvent 15301 None

>>>>> Warning 1/1/2009 1:41:05 AM HttpEvent 15300 None

>>>>> Warning 1/1/2009 1:41:00 AM HttpEvent 15301 None

>>>>> Warning 1/1/2009 1:41:00 AM HttpEvent 15300 None

>>>>> Warning 1/1/2009 1:40:39 AM Dhcp-Client 1003 None

>>>>>

>>>>> Thanks and Happy and healthy 2009!

>>>>> the village idiot </span></span></span>

Guest village idiot
Posted

Thanks Malke. I will read the articles you posted b4 I do anything.

 

"Malke" wrote:

<span style="color:blue">

> village idiot wrote:

>

> (snippage)<span style="color:green">

> > So, before I lose my mind, I have decided that I should probably just do a

> > full recovery.</span>

> <span style="color:green">

> > I have 2 major questions before I start this.

> >

> > I did not make recovery discs, so I will be doing a recovery using HP

> > recovery manager using the partition thingy. BIG QUESTION is......... is

> > it possible that whatever is causing my problems got into this partition

> > recovery part of my computer?</span>

>

> No. The recovery partition holds an image of the system as it was when it

> came from the factory.

>

> It takes a fair amount of time to do the HP recovery. Just follow the

> recovery wizard and then leave it alone for hours. Don't fiddle with it

> until it is really, truly finished. After it boots into Windows (not long

> after you start recovery), there is still at least an hour of more

> installations. Don't interrupt the process.

>

> After the recovery is complete, you will be able to create physical recovery

> disks. Do this in case your hard drive dies. Then update your computer at

> Windows Update, etc.

> <span style="color:green">

> > Second question is......... is it possible that my desktop transferred

> > this

> > problem to my laptop? Desktop has been just as slow as my laptop is now,

> > for

> > quite a while. I'm pretty sure it was s-l-o-w before I got my laptop. Is

> > it possible that my laptop could have "caught" something from the router

> > that is connected to my desktop?</span>

>

> Yes, although not by catching something from the router. If you had a

> network-aware worm, like the Conficker worm that has been running rampant

> lately, all machines on the network would be infected. There is also a

> stronger possibility that the people using both your Desktop and your

> Laptop don't practice "Safe Hex" and that's how the computers got infected.

>

> Safe Hex:

> http://www.getsafeonline.org/

> https://www.mysecurecyberspace.com/

> http://www.getnetwise.org/

> http://www.claymania.com/safe-hex.html

> http://www.aumha.org/a/parasite.htm - The Parasite Fight

> http://msmvps.com/blogs/harrywaldron/archi...2/05/82584.aspx - MVP

> Harry Waldron - The Family PC - How to stay safe on the Internet

>

> Article I wrote for my clients. If you want it, you may download it. It's

> a .pdf document.

> http://www.elephantboycomputers.com/staying-safe.pdf

>

> Malke

> --

> MS-MVP

> Elephant Boy Computers - Don't Panic!

> FAQ - http://www.elephantboycomputers.com/#FAQ

>

> </span>

Guest village idiot
Posted

HI PA!

 

AAARRRGGGHHHHHHHH and OH NO. So, I will have to do something to my desktop

too?..... before I take care of my laptop??????

 

Okay........ here is the link to my hijack log. I posted it on the 15th. I

first posted one on Jan. 2nd, and got no response, so I did a new hjt on the

15th, and reposted. Still no replies.

http://www.lavasoftsupport.com/index.php?showtopic=22914

 

Will be waiting for your wonderful help. Uh, the hjt log from the 15th was

before I cleaned the registry...... if that matters.

 

Thanks so much!!!!!!!

village idiot

 

"PA Bear [MS MVP]" wrote:

<span style="color:blue"><span style="color:green">

> > I have had one care from the beginning. Ad-aware found the first and only

> > critical thing that was the PWSmapper thing. It removed it. I have

> > cleaned

> > my registry. I have run onecare and ad aware everyday for weeks now.

> > Nothing has worked.</span>

>

> Please give us a link to the forum thread where you've posted your

> HijackThis log.

>

> [Think your Registry needs "cleaning" or "repairing"? Read

> http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.]

>

> No, the hidden Recovery/Restore partition had not been affected.

> <span style="color:green">

> > Second question is......... is it possible that my desktop transferred

> > this

> > problem to my laptop? Desktop has been just as slow as my laptop is now,

> > for quite a while. I'm pretty sure it was s-l-o-w before I got my laptop.

> > Is it possible that my laptop could have "caught" something from the

> > router

> > that is connected to my desktop?</span>

>

> Yes, no question about it (cf. http://aumha.net/viewtopic.php?f=30&t=36886

> and http://aumha.net/viewtopic.php?f=48&t=37919).

> --

> ~PA Bear

>

> village idiot wrote:<span style="color:green">

> > Too late PA!

> >

> > I have gone through all of your articles, downloads, google searches,

> > etc..

> > I have had one care from the beginning. Ad-aware found the first and only

> > critical thing that was the PWSmapper thing. It removed it. I have

> > cleaned

> > my registry. I have run onecare and ad aware everyday for weeks now.

> > Nothing has worked. My laptop still opens continuous multiple windows at

> > times, about once every few days. It freezes. And, it is slower than my

> > first computer in 1995 that had dial up. I am using comcast cable with a

> > router from my desktop now.

> >

> > So, before I lose my mind, I have decided that I should probably just do a

> > full recovery.

> >

> > My HP laptop is new since Aug 08. I have no important files or

> > downloads.... nothing that I cannot lose..... (other than my mind).

> >

> > I have 2 major questions before I start this.

> >

> > I did not make recovery discs, so I will be doing a recovery using HP

> > recovery manager using the partition thingy. BIG QUESTION is......... is

> > it

> > possible that whatever is causing my problems got into this partition

> > recovery part of my computer??????????????

> >

> > Second question is......... is it possible that my desktop transferred

> > this

> > problem to my laptop? Desktop has been just as slow as my laptop is now,

> > for quite a while. I'm pretty sure it was s-l-o-w before I got my laptop.

> > Is it possible that my laptop could have "caught" something from the

> > router

> > that is connected to my desktop?

> >

> > Can't wait to hear your reply to this! hehe

> >

> > THE village idiot

> >

> >

> >

> > "PA Bear [MS MVP]" wrote:

> ><span style="color:darkred">

> >> Slow down, bucko! <wink>

> >>

> >> 1. You are NOT to install OneCare, just run the Safety scan here:

> >> http://onecare.live.com/site/en-us/center/howsafe.htm (I assume you

> >> already

> >> have an anti-virus application installed.

> >>

> >> In any event, should you choose to replace your current anti-virus

> >> application with OneCare, it's safe to ignore the false warning about

> >> Ad-Aware: Both can reside nicely on your machine.

> >>

> >> 2. You do NOT have to purchase Ad-Aware 2008. Just click on the green

> >> DOWNLOAD button on the left-hand side of

> >> http://www.lavasoft.com/single/trialpay.php; you'll then be redirected to

> >> the mirror site

> >> http://www.download.com/Ad-Aware-2008/3000...4-10045910.html. (Yes,

> >> the

> >> first page is a little confusing.)

> >>

> >> 3. After complete Steps #1 and #2 in my first reply, following the

> >> instructions at http://aumha.net/viewtopic.php?t=4075, then Register and

> >> begin a new thread in this forum: http://aumha.net/viewforum.php?f=30

> >>

> >> Don't try to overthink this, OK?

> >>

> >> PS: Thanks for your kind words.

> >>

> >> village idiot wrote:

> >>> OH NO!!!!!!!!!!!!! I rebooted b4 I started the processes on mvps.org,

> >>> and

> >>> one care tells me that I need to remove ad-aware because it is

> >>> interferring

> >>> with one care, and could cause problems.

> >> <paste>

> >> Thanks so much for the input. I am still working my way through all of

> >> the

> >>> articles and advice you gave. I bought ad-aware 2008, and evidently the

> >>> scan did not finish. So per the lavasoft folks, I uninstalled and

> >>> reinstalled. The scan found win32.TrojanPWS.mapper

> >>> I clicked remove.

> >>>

> >>> My first big question is this.......... If this is a password stealer,

> >>> as

> >>> i

> >>> have read here somewhere....... is it safe to continue using my old pws,

> >>> or

> >>> do I need to change all of my pws????!!!!!!!!!!!!!!!!

> >>>

> >>> I still have strange things happening, such as, when I request a pw and

> >>> it

> >>> is sent to my email, I will find in my spam folder, an email re "my

> >>> password

> >>> trouble" at same time I sent the request for pw. I don't open the spam

> >>> email, I just see the first sentence, and note that the time is the

> >>> same.

> >>>

> >>> After the reinstall, ran a quick scan, and there were only cookies. I

> >>> have

> >>> not run a full scan again yet. I wanted to find out this.......

> >>>

> >>> Is it normal for full scans to take 2 hours?????? When I run one

> >>> care,

> >>> it

> >>> always takes this long.....from the first scan on my NEW computer after

> >>> I

> >>> had used it for only a couple of weeks.

> >>>

> >>> And, my first ad-aware scan last night, that stopped b4 it was finished

> >>> (per

> >>> its log, I stopped the scan.. I did not,, and hence the unistall,

> >>> reinstall)

> >>> That scan was set to "full scan" and it had taken about an hour before

> >>> it

> >>> shut down.

> >>>

> >>> I don't mind the time........ IF it is supposed to take that long. But,

> >>> I

> >>> need to know, because I worry that it takes too long because of a

> >>> problem.

> >>> Please let me know!!!

> >>>

> >>> I am fixing to run through the procedures from the mvps site you listed,

> >>> but

> >>> I wanted to ask those questions first.

> >>>

> >>> Oh......... this is happening on my new laptop. I got a router from

> >>> comcast, that is connected to my desktop. Could this problem come from

> >>> my

> >>> desktop to my laptop? And, if not, do you think it is safe to use my

> >>> desktop at sites where I have to use my passwords?????

> >> </paste>

> >>>

> >>> "PA Bear [MS MVP]" wrote:

> >>>

> >>>> Chances are that you're seeing the affects of a hijackware infection.

> >>>>

> >>>> 1. See if you can download/run the MSRT manually:

> >>>> http://www.microsoft.com/security/malwareremove/default.mspx

> >>>>

> >>>> 2. Run this online scan (in safe mode w/networking, if need be):

> >>>> http://onecare.live.com/site/en-us/center/howsafe.htm

> >>>>

> >>>> 3. Run additional checks for hijackware, including posting your

> >>>> hijackthis

> >>>> log to an appropriate forum.

> >>>>

> >>>> Checking for/Help with Hijackware

> >>>> http://aumha.org/a/parasite.htm

> >>>> http://aumha.org/a/quickfix.htm

> >>>> http://aumha.net/viewtopic.php?t=5878

> >>>> http://mvps.org/winhelp2002/unwanted.htm

> >>>> http://inetexplorer.mvps.org/data/prevention.htm

> >>>> http://inetexplorer.mvps.org/tshoot.html

> >>>> http://www.mvps.org/sramesh2k/Malware_Defence.htm

> >>>> http://defendingyourmachine2.blogspot.com/

> >>>> http://www.elephantboycomputers.com/page2....emoving_Malware

> >>>>

> >>>> When all else fails, HijackThis v2.0.2

> >>>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to

> >>>> use

> >>>> (in conjuction with some other utilities). HijackThis will NOT fix

> >>>> anything on its own, but it will help you to both identify and remove

> >>>> any

> >>>> hijackware/spyware with assistance from an expert. Post your log to

> >>>> http://spywarehammer.com/simplemachinesfor....php?board=10.0,

> >>>> http://forums.spybot.info/forumdisplay.php?f=22,

> >>>> http://aumha.net/viewforum.php?f=30, or another appropriate forum for

> >>>> review by an expert in such matters, not here.

> >>>>

> >>>> If the procedures look too complex - and there is no shame in admitting

> >>>> this isn't your cup of tea - take the machine to a local, reputable and

> >>>> independent (i.e., not BigBoxStoreUSA) computer repair shop.

> >>>> --

> >>>> ~Robear Dyer (PA Bear)

> >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >>>> AumHa VSOP & Admin http://aumha.net

> >>>> DTS-L http://dts-l.net/

> >>>>

> >>>> village idiot wrote:

> >>>>> Vista

> >>>>> IE7

> >>>>> win live one care - up to date

> >>>>> installed malwarebytes last night for very slow running new computer

> >>>>> HP Pavilion

> >>>>>

> >>>>> I have new HP from Aug 08. All software above came w/laptop except

> >>>>> the

> >>>>> malwarebytes.

> >>>>>

> >>>>> Computer has been annoyingly slow for last few weeks. A couple of

> >>>>> months

> >>>>> ago I had an incident of multiple windows opening w/o prompting. Had

> >>>>> to

> >>>>> shut

> >>>>> down computer to stop this. It happened again just a few ago.

> >>>>>

> >>>>> What causes this???? I have run winloc and malwarebytes. Nothing

> >>>>> shows

> >>>>> up.

> >>>>> Please help. At the time of cascading windows, Event log

> >>>>> shows............

> >>>>>

> >>>>>

> >>>>> Error 1/1/2009 1:59:25 AM DigitalPersona Pro 1283 (1280)

> >>>>> Error 1/1/2009 1:59:20 AM WMI 10 None

> >>>>> Warning 1/1/2009 1:59:19 AM HttpEvent 15301 None

> >>>>> Warning 1/1/2009 1:59:19 AM HttpEvent 15300 None

> >>>>> Error 1/1/2009 1:58:52 AM HttpEvent 15016 None

> >>>>> Warning 1/1/2009 1:55:44 AM WLAN-AutoConfig 4001 None

> >>>>> Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

> >>>>> Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

> >>>>> Warning 1/1/2009 1:55:42 AM HttpEvent 15301 None

> >>>>> Warning 1/1/2009 1:55:42 AM HttpEvent 15300 None

> >>>>> Error 1/1/2009 1:55:25 AM DistributedCOM 10016 None

> >>>>> Error 1/1/2009 1:54:44 AM DistributedCOM 10016 None

> >>>>> Error 1/1/2009 1:54:43 AM DistributedCOM 10016 None

> >>>>> Error 1/1/2009 1:54:42 AM DistributedCOM 10016 None

> >>>>> Error 1/1/2009 1:54:39 AM DistributedCOM 10016 None

> >>>>> Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

> >>>>> Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

> >>>>> Error 1/1/2009 1:54:37 AM DistributedCOM 10016 None

> >>>>> Error 1/1/2009 1:54:36 AM DistributedCOM 10016 None

> >>>>> Error 1/1/2009 1:54:35 AM DistributedCOM 10016 None

> >>>>> Error 1/1/2009 1:54:34 AM DistributedCOM 10016 None

> >>>>> Error 1/1/2009 1:54:33 AM DistributedCOM 10016 None

> >>>>> Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

> >>>>> Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

> >>>>> Error 1/1/2009 1:54:31 AM DistributedCOM 10016 None

> >>>>> Error 1/1/2009 1:54:30 AM DistributedCOM 10016 None

> >>>>> Warning 1/1/2009 1:41:05 AM HttpEvent 15301 None

> >>>>> Warning 1/1/2009 1:41:05 AM HttpEvent 15300 None

> >>>>> Warning 1/1/2009 1:41:00 AM HttpEvent 15301 None

> >>>>> Warning 1/1/2009 1:41:00 AM HttpEvent 15300 None

> >>>>> Warning 1/1/2009 1:40:39 AM Dhcp-Client 1003 None

> >>>>>

> >>>>> Thanks and Happy and healthy 2009!

> >>>>> the village idiot </span></span>

>

> </span>

Posted

Hi!

 

I copied and pasted your HJT log into www.hijackthis.de

 

A comment I noticed was .......

 

"It seems that you don't use an anti-virus scanner or your scanner is

not active. Only an anti-virus scanner can protect you against new

viruses. You can look here for a good anti-virus scanner. "

 

We didn't detect any active process of a firewall on your system.

Reasons maybe:

(1.) You are using the windows firewall or a hardware firewall.

(2.) You are using a firewall of an unknown vendor.

(3.) You are using a firewall, but for unknown reasons it is disabled

(4.) You don't use any firewall at all.

We recommend you to use a firewall. Download and install one or activate

windows xp´s own one. In case you got questions or you want us to add

the firewall you use to our database, contact us at our forum.

 

 

 

Try posting your log there for yourself!

 

--

Dave

 

 

"village idiot" <villageidiot@discussions.microsoft.com> wrote in

message news:393652CB-642F-4BDD-9099-19A9479F4DA4@microsoft.com...<span style="color:blue">

> HI PA!

>

> AAARRRGGGHHHHHHHH and OH NO. So, I will have to do something to my

> desktop

> too?..... before I take care of my laptop??????

>

> Okay........ here is the link to my hijack log. I posted it on the

> 15th. I

> first posted one on Jan. 2nd, and got no response, so I did a new hjt

> on the

> 15th, and reposted. Still no replies.

> http://www.lavasoftsupport.com/index.php?showtopic=22914

>

> Will be waiting for your wonderful help. Uh, the hjt log from the

> 15th was

> before I cleaned the registry...... if that matters.

>

> Thanks so much!!!!!!!

> village idiot

>

> "PA Bear [MS MVP]" wrote:

><span style="color:green"><span style="color:darkred">

>> > I have had one care from the beginning. Ad-aware found the first

>> > and only

>> > critical thing that was the PWSmapper thing. It removed it. I

>> > have

>> > cleaned

>> > my registry. I have run onecare and ad aware everyday for weeks

>> > now.

>> > Nothing has worked.</span>

>>

>> Please give us a link to the forum thread where you've posted your

>> HijackThis log.

>>

>> [Think your Registry needs "cleaning" or "repairing"? Read

>> http://aumha.net/viewtopic.php?t=28099 and draw your own

>> conclusions.]

>>

>> No, the hidden Recovery/Restore partition had not been affected.

>><span style="color:darkred">

>> > Second question is......... is it possible that my desktop

>> > transferred

>> > this

>> > problem to my laptop? Desktop has been just as slow as my laptop

>> > is now,

>> > for quite a while. I'm pretty sure it was s-l-o-w before I got my

>> > laptop.

>> > Is it possible that my laptop could have "caught" something from

>> > the

>> > router

>> > that is connected to my desktop?</span>

>>

>> Yes, no question about it (cf.

>> http://aumha.net/viewtopic.php?f=30&t=36886

>> and http://aumha.net/viewtopic.php?f=48&t=37919).

>> --

>> ~PA Bear

>>

>> village idiot wrote:<span style="color:darkred">

>> > Too late PA!

>> >

>> > I have gone through all of your articles, downloads, google

>> > searches,

>> > etc..

>> > I have had one care from the beginning. Ad-aware found the first

>> > and only

>> > critical thing that was the PWSmapper thing. It removed it. I

>> > have

>> > cleaned

>> > my registry. I have run onecare and ad aware everyday for weeks

>> > now.

>> > Nothing has worked. My laptop still opens continuous multiple

>> > windows at

>> > times, about once every few days. It freezes. And, it is slower

>> > than my

>> > first computer in 1995 that had dial up. I am using comcast cable

>> > with a

>> > router from my desktop now.

>> >

>> > So, before I lose my mind, I have decided that I should probably

>> > just do a

>> > full recovery.

>> >

>> > My HP laptop is new since Aug 08. I have no important files or

>> > downloads.... nothing that I cannot lose..... (other than my mind).

>> >

>> > I have 2 major questions before I start this.

>> >

>> > I did not make recovery discs, so I will be doing a recovery using

>> > HP

>> > recovery manager using the partition thingy. BIG QUESTION

>> > is......... is

>> > it

>> > possible that whatever is causing my problems got into this

>> > partition

>> > recovery part of my computer??????????????

>> >

>> > Second question is......... is it possible that my desktop

>> > transferred

>> > this

>> > problem to my laptop? Desktop has been just as slow as my laptop

>> > is now,

>> > for quite a while. I'm pretty sure it was s-l-o-w before I got my

>> > laptop.

>> > Is it possible that my laptop could have "caught" something from

>> > the

>> > router

>> > that is connected to my desktop?

>> >

>> > Can't wait to hear your reply to this! hehe

>> >

>> > THE village idiot

>> >

>> >

>> >

>> > "PA Bear [MS MVP]" wrote:

>> >

>> >> Slow down, bucko! <wink>

>> >>

>> >> 1. You are NOT to install OneCare, just run the Safety scan here:

>> >> http://onecare.live.com/site/en-us/center/howsafe.htm (I assume

>> >> you

>> >> already

>> >> have an anti-virus application installed.

>> >>

>> >> In any event, should you choose to replace your current

>> >> anti-virus

>> >> application with OneCare, it's safe to ignore the false warning

>> >> about

>> >> Ad-Aware: Both can reside nicely on your machine.

>> >>

>> >> 2. You do NOT have to purchase Ad-Aware 2008. Just click on the

>> >> green

>> >> DOWNLOAD button on the left-hand side of

>> >> http://www.lavasoft.com/single/trialpay.php; you'll then be

>> >> redirected to

>> >> the mirror site

>> >> http://www.download.com/Ad-Aware-2008/3000...4-10045910.html.

>> >> (Yes,

>> >> the

>> >> first page is a little confusing.)

>> >>

>> >> 3. After complete Steps #1 and #2 in my first reply, following the

>> >> instructions at http://aumha.net/viewtopic.php?t=4075, then

>> >> Register and

>> >> begin a new thread in this forum:

>> >> http://aumha.net/viewforum.php?f=30

>> >>

>> >> Don't try to overthink this, OK?

>> >>

>> >> PS: Thanks for your kind words.

>> >>

>> >> village idiot wrote:

>> >>> OH NO!!!!!!!!!!!!! I rebooted b4 I started the processes on

>> >>> mvps.org,

>> >>> and

>> >>> one care tells me that I need to remove ad-aware because it is

>> >>> interferring

>> >>> with one care, and could cause problems.

>> >> <paste>

>> >> Thanks so much for the input. I am still working my way through

>> >> all of

>> >> the

>> >>> articles and advice you gave. I bought ad-aware 2008, and

>> >>> evidently the

>> >>> scan did not finish. So per the lavasoft folks, I uninstalled

>> >>> and

>> >>> reinstalled. The scan found win32.TrojanPWS.mapper

>> >>> I clicked remove.

>> >>>

>> >>> My first big question is this.......... If this is a password

>> >>> stealer,

>> >>> as

>> >>> i

>> >>> have read here somewhere....... is it safe to continue using my

>> >>> old pws,

>> >>> or

>> >>> do I need to change all of my pws????!!!!!!!!!!!!!!!!

>> >>>

>> >>> I still have strange things happening, such as, when I request a

>> >>> pw and

>> >>> it

>> >>> is sent to my email, I will find in my spam folder, an email re

>> >>> "my

>> >>> password

>> >>> trouble" at same time I sent the request for pw. I don't open

>> >>> the spam

>> >>> email, I just see the first sentence, and note that the time is

>> >>> the

>> >>> same.

>> >>>

>> >>> After the reinstall, ran a quick scan, and there were only

>> >>> cookies. I

>> >>> have

>> >>> not run a full scan again yet. I wanted to find out this.......

>> >>>

>> >>> Is it normal for full scans to take 2 hours?????? When I run

>> >>> one

>> >>> care,

>> >>> it

>> >>> always takes this long.....from the first scan on my NEW computer

>> >>> after

>> >>> I

>> >>> had used it for only a couple of weeks.

>> >>>

>> >>> And, my first ad-aware scan last night, that stopped b4 it was

>> >>> finished

>> >>> (per

>> >>> its log, I stopped the scan.. I did not,, and hence the unistall,

>> >>> reinstall)

>> >>> That scan was set to "full scan" and it had taken about an hour

>> >>> before

>> >>> it

>> >>> shut down.

>> >>>

>> >>> I don't mind the time........ IF it is supposed to take that

>> >>> long. But,

>> >>> I

>> >>> need to know, because I worry that it takes too long because of a

>> >>> problem.

>> >>> Please let me know!!!

>> >>>

>> >>> I am fixing to run through the procedures from the mvps site you

>> >>> listed,

>> >>> but

>> >>> I wanted to ask those questions first.

>> >>>

>> >>> Oh......... this is happening on my new laptop. I got a router

>> >>> from

>> >>> comcast, that is connected to my desktop. Could this problem

>> >>> come from

>> >>> my

>> >>> desktop to my laptop? And, if not, do you think it is safe to

>> >>> use my

>> >>> desktop at sites where I have to use my passwords?????

>> >> </paste>

>> >>>

>> >>> "PA Bear [MS MVP]" wrote:

>> >>>

>> >>>> Chances are that you're seeing the affects of a hijackware

>> >>>> infection.

>> >>>>

>> >>>> 1. See if you can download/run the MSRT manually:

>> >>>> http://www.microsoft.com/security/malwareremove/default.mspx

>> >>>>

>> >>>> 2. Run this online scan (in safe mode w/networking, if need be):

>> >>>> http://onecare.live.com/site/en-us/center/howsafe.htm

>> >>>>

>> >>>> 3. Run additional checks for hijackware, including posting your

>> >>>> hijackthis

>> >>>> log to an appropriate forum.

>> >>>>

>> >>>> Checking for/Help with Hijackware

>> >>>> http://aumha.org/a/parasite.htm

>> >>>> http://aumha.org/a/quickfix.htm

>> >>>> http://aumha.net/viewtopic.php?t=5878

>> >>>> http://mvps.org/winhelp2002/unwanted.htm

>> >>>> http://inetexplorer.mvps.org/data/prevention.htm

>> >>>> http://inetexplorer.mvps.org/tshoot.html

>> >>>> http://www.mvps.org/sramesh2k/Malware_Defence.htm

>> >>>> http://defendingyourmachine2.blogspot.com/

>> >>>> http://www.elephantboycomputers.com/page2....emoving_Malware

>> >>>>

>> >>>> When all else fails, HijackThis v2.0.2

>> >>>> (http://aumha.org/downloads/hijackthis.exe) is the preferred

>> >>>> tool to

>> >>>> use

>> >>>> (in conjuction with some other utilities). HijackThis will NOT

>> >>>> fix

>> >>>> anything on its own, but it will help you to both identify and

>> >>>> remove

>> >>>> any

>> >>>> hijackware/spyware with assistance from an expert. Post your

>> >>>> log to

>> >>>> http://spywarehammer.com/simplemachinesfor....php?board=10.0,

>> >>>> http://forums.spybot.info/forumdisplay.php?f=22,

>> >>>> http://aumha.net/viewforum.php?f=30, or another appropriate

>> >>>> forum for

>> >>>> review by an expert in such matters, not here.

>> >>>>

>> >>>> If the procedures look too complex - and there is no shame in

>> >>>> admitting

>> >>>> this isn't your cup of tea - take the machine to a local,

>> >>>> reputable and

>> >>>> independent (i.e., not BigBoxStoreUSA) computer repair shop.

>> >>>> --

>> >>>> ~Robear Dyer (PA Bear)

>> >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since

>> >>>> 2002

>> >>>> AumHa VSOP & Admin http://aumha.net

>> >>>> DTS-L http://dts-l.net/

>> >>>>

>> >>>> village idiot wrote:

>> >>>>> Vista

>> >>>>> IE7

>> >>>>> win live one care - up to date

>> >>>>> installed malwarebytes last night for very slow running new

>> >>>>> computer

>> >>>>> HP Pavilion

>> >>>>>

>> >>>>> I have new HP from Aug 08. All software above came w/laptop

>> >>>>> except

>> >>>>> the

>> >>>>> malwarebytes.

>> >>>>>

>> >>>>> Computer has been annoyingly slow for last few weeks. A couple

>> >>>>> of

>> >>>>> months

>> >>>>> ago I had an incident of multiple windows opening w/o

>> >>>>> prompting. Had

>> >>>>> to

>> >>>>> shut

>> >>>>> down computer to stop this. It happened again just a few ago.

>> >>>>>

>> >>>>> What causes this???? I have run winloc and malwarebytes.

>> >>>>> Nothing

>> >>>>> shows

>> >>>>> up.

>> >>>>> Please help. At the time of cascading windows, Event log

>> >>>>> shows............

>> >>>>>

>> >>>>>

>> >>>>> Error 1/1/2009 1:59:25 AM DigitalPersona Pro 1283 (1280)

>> >>>>> Error 1/1/2009 1:59:20 AM WMI 10 None

>> >>>>> Warning 1/1/2009 1:59:19 AM HttpEvent 15301 None

>> >>>>> Warning 1/1/2009 1:59:19 AM HttpEvent 15300 None

>> >>>>> Error 1/1/2009 1:58:52 AM HttpEvent 15016 None

>> >>>>> Warning 1/1/2009 1:55:44 AM WLAN-AutoConfig 4001 None

>> >>>>> Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

>> >>>>> Warning 1/1/2009 1:55:43 AM User Profile Service 1530 None

>> >>>>> Warning 1/1/2009 1:55:42 AM HttpEvent 15301 None

>> >>>>> Warning 1/1/2009 1:55:42 AM HttpEvent 15300 None

>> >>>>> Error 1/1/2009 1:55:25 AM DistributedCOM 10016 None

>> >>>>> Error 1/1/2009 1:54:44 AM DistributedCOM 10016 None

>> >>>>> Error 1/1/2009 1:54:43 AM DistributedCOM 10016 None

>> >>>>> Error 1/1/2009 1:54:42 AM DistributedCOM 10016 None

>> >>>>> Error 1/1/2009 1:54:39 AM DistributedCOM 10016 None

>> >>>>> Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

>> >>>>> Error 1/1/2009 1:54:38 AM DistributedCOM 10016 None

>> >>>>> Error 1/1/2009 1:54:37 AM DistributedCOM 10016 None

>> >>>>> Error 1/1/2009 1:54:36 AM DistributedCOM 10016 None

>> >>>>> Error 1/1/2009 1:54:35 AM DistributedCOM 10016 None

>> >>>>> Error 1/1/2009 1:54:34 AM DistributedCOM 10016 None

>> >>>>> Error 1/1/2009 1:54:33 AM DistributedCOM 10016 None

>> >>>>> Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

>> >>>>> Error 1/1/2009 1:54:32 AM DistributedCOM 10016 None

>> >>>>> Error 1/1/2009 1:54:31 AM DistributedCOM 10016 None

>> >>>>> Error 1/1/2009 1:54:30 AM DistributedCOM 10016 None

>> >>>>> Warning 1/1/2009 1:41:05 AM HttpEvent 15301 None

>> >>>>> Warning 1/1/2009 1:41:05 AM HttpEvent 15300 None

>> >>>>> Warning 1/1/2009 1:41:00 AM HttpEvent 15301 None

>> >>>>> Warning 1/1/2009 1:41:00 AM HttpEvent 15300 None

>> >>>>> Warning 1/1/2009 1:40:39 AM Dhcp-Client 1003 None

>> >>>>>

>> >>>>> Thanks and Happy and healthy 2009!

>> >>>>> the village idiot</span>

>>

>> </span></span>

Guest village idiot
Posted

Oh nutz!!!!!!!!!!

 

I have had windows live one care from the first setup of this laptop. When

I open it, it shows that the firewall is on, the virus thing is on....... all

systems go.....

 

But, when I went to control panel security just now, it showed that the

firewall was off. Windows defender is also off.

 

When I had XP and windows one care, I remember that I was told to turn off

windows defender because it conflicted with one care. That is on my

desktop...XP.

 

I thought that in vista, and one care, that windows defender was integrated.

So, do I need to turn on the firewall and windows defender through control

panel security?

 

I will wait for PA Bear to reply before I post my hjt log to the site that

you listed.

 

Thanks!

village idiot

 

"~BD~" wrote:

<span style="color:blue">

> Hi!

>

> I copied and pasted your HJT log into www.hijackthis.de

>

> A comment I noticed was .......

>

> "It seems that you don't use an anti-virus scanner or your scanner is

> not active. Only an anti-virus scanner can protect you against new

> viruses. You can look here for a good anti-virus scanner. "

>

> We didn't detect any active process of a firewall on your system.

> Reasons maybe:

> (1.) You are using the windows firewall or a hardware firewall.

> (2.) You are using a firewall of an unknown vendor.

> (3.) You are using a firewall, but for unknown reasons it is disabled

> (4.) You don't use any firewall at all.

> We recommend you to use a firewall. Download and install one or activate

> windows xp´s own one. In case you got questions or you want us to add

> the firewall you use to our database, contact us at our forum.

>

>

>

> Try posting your log there for yourself!

>

> --

> Dave

>

>

> "village idiot" <villageidiot@discussions.microsoft.com> wrote in

> message news:393652CB-642F-4BDD-9099-19A9479F4DA4@microsoft.com...<span style="color:green">

> > HI PA!

> >

> > AAARRRGGGHHHHHHHH and OH NO. So, I will have to do something to my

> > desktop

> > too?..... before I take care of my laptop??????

> >

> > Okay........ here is the link to my hijack log. I posted it on the

> > 15th. I

> > first posted one on Jan. 2nd, and got no response, so I did a new hjt

> > on the

> > 15th, and reposted. Still no replies.

> > http://www.lavasoftsupport.com/index.php?showtopic=22914

> >

> > Will be waiting for your wonderful help. Uh, the hjt log from the

> > 15th was

> > before I cleaned the registry...... if that matters.

> >

> > Thanks so much!!!!!!!

> > village idiot

> >

> > "PA Bear [MS MVP]" wrote:

> ><span style="color:darkred">

> >> > I have had one care from the beginning. Ad-aware found the first

> >> > and only

> >> > critical thing that was the PWSmapper thing. It removed it. I

> >> > have

> >> > cleaned

> >> > my registry. I have run onecare and ad aware everyday for weeks

> >> > now.

> >> > Nothing has worked.

> >>

> >> Please give us a link to the forum thread where you've posted your

> >> HijackThis log.

> >>

> >> [Think your Registry needs "cleaning" or "repairing"? Read

> >> http://aumha.net/viewtopic.php?t=28099 and draw your own

> >> conclusions.]

> >>

> >> No, the hidden Recovery/Restore partition had not been affected.

> >>

> >> > Second question is......... is it possible that my desktop

> >> > transferred

> >> > this

> >> > problem to my laptop? Desktop has been just as slow as my laptop

> >> > is now,

> >> > for quite a while. I'm pretty sure it was s-l-o-w before I got my

> >> > laptop.

> >> > Is it possible that my laptop could have "caught" something from

> >> > the

> >> > router

> >> > that is connected to my desktop?

> >>

> >> Yes, no question about it (cf.

> >> http://aumha.net/viewtopic.php?f=30&t=36886

> >> and http://aumha.net/viewtopic.php?f=48&t=37919).

> >> --

> >> ~PA Bear

> >>

> >> village idiot wrote:

> >> > Too late PA!

> >> >

> >> > I have gone through all of your articles, downloads, google

> >> > searches,

> >> > etc..

> >> > I have had one care from the beginning. Ad-aware found the first

> >> > and only

> >> > critical thing that was the PWSmapper thing. It removed it. I

> >> > have

> >> > cleaned

> >> > my registry. I have run onecare and ad aware everyday for weeks

> >> > now.

> >> > Nothing has worked. My laptop still opens continuous multiple

> >> > windows at

> >> > times, about once every few days. It freezes. And, it is slower

> >> > than my

> >> > first computer in 1995 that had dial up. I am using comcast cable

> >> > with a

> >> > router from my desktop now.

> >> >

> >> > So, before I lose my mind, I have decided that I should probably

> >> > just do a

> >> > full recovery.

> >> >

> >> > My HP laptop is new since Aug 08. I have no important files or

> >> > downloads.... nothing that I cannot lose..... (other than my mind).

> >> >

> >> > I have 2 major questions before I start this.

> >> >

> >> > I did not make recovery discs, so I will be doing a recovery using

> >> > HP

> >> > recovery manager using the partition thingy. BIG QUESTION

> >> > is......... is

> >> > it

> >> > possible that whatever is causing my problems got into this

> >> > partition

> >> > recovery part of my computer??????????????

> >> >

> >> > Second question is......... is it possible that my desktop

> >> > transferred

> >> > this

> >> > problem to my laptop? Desktop has been just as slow as my laptop

> >> > is now,

> >> > for quite a while. I'm pretty sure it was s-l-o-w before I got my

> >> > laptop.

> >> > Is it possible that my laptop could have "caught" something from

> >> > the

> >> > router

> >> > that is connected to my desktop?

> >> >

> >> > Can't wait to hear your reply to this! hehe

> >> >

> >> > THE village idiot

> >> >

> >> >

> >> >

> >> > "PA Bear [MS MVP]" wrote:

> >> >

> >> >> Slow down, bucko! <wink>

> >> >>

> >> >> 1. You are NOT to install OneCare, just run the Safety scan here:

> >> >> http://onecare.live.com/site/en-us/center/howsafe.htm (I assume

> >> >> you

> >> >> already

> >> >> have an anti-virus application installed.

> >> >>

> >> >> In any event, should you choose to replace your current

> >> >> anti-virus

> >> >> application with OneCare, it's safe to ignore the false warning

> >> >> about

> >> >> Ad-Aware: Both can reside nicely on your machine.

> >> >>

> >> >> 2. You do NOT have to purchase Ad-Aware 2008. Just click on the

> >> >> green

> >> >> DOWNLOAD button on the left-hand side of

> >> >> http://www.lavasoft.com/single/trialpay.php; you'll then be

> >> >> redirected to

> >> >> the mirror site

> >> >> http://www.download.com/Ad-Aware-2008/3000...4-10045910.html.

> >> >> (Yes,

> >> >> the

> >> >> first page is a little confusing.)

> >> >>

> >> >> 3. After complete Steps #1 and #2 in my first reply, following the

> >> >> instructions at http://aumha.net/viewtopic.php?t=4075, then

> >> >> Register and

> >> >> begin a new thread in this forum:

> >> >> http://aumha.net/viewforum.php?f=30

> >> >>

> >> >> Don't try to overthink this, OK?

> >> >>

> >> >> PS: Thanks for your kind words.

> >> >>

> >> >> village idiot wrote:

> >> >>> OH NO!!!!!!!!!!!!! I rebooted b4 I started the processes on

> >> >>> mvps.org,

> >> >>> and

> >> >>> one care tells me that I need to remove ad-aware because it is

> >> >>> interferring

> >> >>> with one care, and could cause problems.

> >> >> <paste>

> >> >> Thanks so much for the input. I am still working my way through

> >> >> all of

> >> >> the

> >> >>> articles and advice you gave. I bought ad-aware 2008, and

> >> >>> evidently the

> >> >>> scan did not finish. So per the lavasoft folks, I uninstalled

> >> >>> and

> >> >>> reinstalled. The scan found win32.TrojanPWS.mapper

> >> >>> I clicked remove.

> >> >>>

> >> >>> My first big question is this.......... If this is a password

> >> >>> stealer,

> >> >>> as

> >> >>> i

> >> >>> have read here somewhere....... is it safe to continue using my

> >> >>> old pws,

> >> >>> or

> >> >>> do I need to change all of my pws????!!!!!!!!!!!!!!!!

> >> >>>

> >> >>> I still have strange things happening, such as, when I request a

> >> >>> pw and

> >> >>> it

> >> >>> is sent to my email, I will find in my spam folder, an email re

> >> >>> "my

> >> >>> password

> >> >>> trouble" at same time I sent the request for pw. I don't open

> >> >>> the spam

> >> >>> email, I just see the first sentence, and note that the time is

> >> >>> the

> >> >>> same.

> >> >>>

> >> >>> After the reinstall, ran a quick scan, and there were only

> >> >>> cookies. I

> >> >>> have

> >> >>> not run a full scan again yet. I wanted to find out this.......

> >> >>>

> >> >>> Is it normal for full scans to take 2 hours?????? When I run

> >> >>> one

> >> >>> care,

> >> >>> it

> >> >>> always takes this long.....from the first scan on my NEW computer

> >> >>> after

> >> >>> I

> >> >>> had used it for only a couple of weeks.

> >> >>>

> >> >>> And, my first ad-aware scan last night, that stopped b4 it was

> >> >>> finished

> >> >>> (per

> >> >>> its log, I stopped the scan.. I did not,, and hence the unistall,

> >> >>> reinstall)

> >> >>> That scan was set to "full scan" and it had taken about an hour

> >> >>> before

> >> >>> it

> >> >>> shut down.

> >> >>>

> >> >>> I don't mind the time........ IF it is supposed to take that

> >> >>> long. But,

> >> >>> I

> >> >>> need to know, because I worry that it takes too long because of a

> >> >>> problem.

> >> >>> Please let me know!!!

> >> >>>

> >> >>> I am fixing to run through the procedures from the mvps site you

> >> >>> listed,

> >> >>> but

> >> >>> I wanted to ask those questions first.

> >> >>>

> >> >>> Oh......... this is happening on my new laptop. I got a router

> >> >>> from

> >> >>> comcast, that is connected to my desktop. Could this problem

> >> >>> come from

> >> >>> my

> >> >>> desktop to my laptop? And, if not, do you think it is safe to

> >> >>> use my

> >> >>> desktop at sites where I have to use my passwords?????

> >> >> </paste>

> >> >>>

> >> >>> "PA Bear [MS MVP]" wrote:

> >> >>>

> >> >>>> Chances are that you're seeing the affects of a hijackware

> >> >>>> infection.

> >> >>>>

> >> >>>> 1. See if you can download/run the MSRT manually:

> >> >>>> http://www.microsoft.com/security/malwareremove/default.mspx

> >> >>>>

> >> >>>> 2. Run this online scan (in safe mode w/networking, if need be):

> >> >>>> http://onecare.live.com/site/en-us/center/howsafe.htm

> >> >>>>

> >> >>>> 3. Run additional checks for hijackware, including posting your

> >> >>>> hijackthis

> >> >>>> log to an appropriate forum.

> >> >>>>

> >> >>>> Checking for/Help with Hijackware

> >> >>>> http://aumha.org/a/parasite.htm

> >> >>>> http://aumha.org/a/quickfix.htm

> >> >>>> http://aumha.net/viewtopic.php?t=5878

> >> >>>> http://mvps.org/winhelp2002/unwanted.htm

> >> >>>> http://inetexplorer.mvps.org/data/prevention.htm

> >> >>>> http://inetexplorer.mvps.org/tshoot.html

> >> >>>> http://www.mvps.org/sramesh2k/Malware_Defence.htm

> >> >>>> http://defendingyourmachine2.blogspot.com/

> >> >>>> http://www.elephantboycomputers.com/page2....emoving_Malware

> >> >>>>

> >> >>>> When all else fails, HijackThis v2.0.2

> >> >>>> (http://aumha.org/downloads/hijackthis.exe) is the preferred

> >> >>>> tool to

> >> >>>> use

> >> >>>> (in conjuction with some other utilities). HijackThis will NOT

> >> >>>> fix

> >> >>>> anything on its own, but it will help you to both identify and </span></span></span>

Guest PA Bear [MS MVP]
Posted

OneCare (in WinXP and Vista) includes its own firewall and its own version

of Defender. When you install OneCare, it will automatically disable the

Windows Firewall and Defender on its own.

 

NB: Do not use or trust any HJT interpretation sites or tools like

hijackthis.de. (It couldn't tell that OneCare was installed but disabled by

the rootkit!)

 

village idiot wrote:<span style="color:blue">

> Oh nutz!!!!!!!!!!

>

> I have had windows live one care from the first setup of this laptop.

> When

> I open it, it shows that the firewall is on, the virus thing is on.......

> all systems go.....

>

> But, when I went to control panel security just now, it showed that the

> firewall was off. Windows defender is also off.

>

> When I had XP and windows one care, I remember that I was told to turn off

> windows defender because it conflicted with one care. That is on my

> desktop...XP.

>

> I thought that in vista, and one care, that windows defender was

> integrated.

> So, do I need to turn on the firewall and windows defender through control

> panel security?

>

> I will wait for PA Bear to reply before I post my hjt log to the site that

> you listed.

>

> Thanks!

> village idiot

>

> "~BD~" wrote:

><span style="color:green">

>> Hi!

>>

>> I copied and pasted your HJT log into www.hijackthis.de

>>

>> A comment I noticed was .......

>>

>> "It seems that you don't use an anti-virus scanner or your scanner is

>> not active. Only an anti-virus scanner can protect you against new

>> viruses. You can look here for a good anti-virus scanner. "

>>

>> We didn't detect any active process of a firewall on your system.

>> Reasons maybe:

>> (1.) You are using the windows firewall or a hardware firewall.

>> (2.) You are using a firewall of an unknown vendor.

>> (3.) You are using a firewall, but for unknown reasons it is disabled

>> (4.) You don't use any firewall at all.

>> We recommend you to use a firewall. Download and install one or activate

>> windows xp´s own one. In case you got questions or you want us to add

>> the firewall you use to our database, contact us at our forum.

>>

>>

>>

>> Try posting your log there for yourself!

>>

>> --

>> Dave

>>

>>

>> "village idiot" <villageidiot@discussions.microsoft.com> wrote in

>> message news:393652CB-642F-4BDD-9099-19A9479F4DA4@microsoft.com...<span style="color:darkred">

>>> HI PA!

>>>

>>> AAARRRGGGHHHHHHHH and OH NO. So, I will have to do something to my

>>> desktop

>>> too?..... before I take care of my laptop??????

>>>

>>> Okay........ here is the link to my hijack log. I posted it on the

>>> 15th. I

>>> first posted one on Jan. 2nd, and got no response, so I did a new hjt

>>> on the

>>> 15th, and reposted. Still no replies.

>>> http://www.lavasoftsupport.com/index.php?showtopic=22914

>>>

>>> Will be waiting for your wonderful help. Uh, the hjt log from the

>>> 15th was

>>> before I cleaned the registry...... if that matters.

>>>

>>> Thanks so much!!!!!!!

>>> village idiot

>>>

>>> "PA Bear [MS MVP]" wrote:

>>>

>>>>> I have had one care from the beginning. Ad-aware found the first

>>>>> and only

>>>>> critical thing that was the PWSmapper thing. It removed it. I

>>>>> have

>>>>> cleaned

>>>>> my registry. I have run onecare and ad aware everyday for weeks

>>>>> now.

>>>>> Nothing has worked.

>>>>

>>>> Please give us a link to the forum thread where you've posted your

>>>> HijackThis log.

>>>>

>>>> [Think your Registry needs "cleaning" or "repairing"? Read

>>>> http://aumha.net/viewtopic.php?t=28099 and draw your own

>>>> conclusions.]

>>>>

>>>> No, the hidden Recovery/Restore partition had not been affected.

>>>>

>>>>> Second question is......... is it possible that my desktop

>>>>> transferred

>>>>> this

>>>>> problem to my laptop? Desktop has been just as slow as my laptop

>>>>> is now,

>>>>> for quite a while. I'm pretty sure it was s-l-o-w before I got my

>>>>> laptop.

>>>>> Is it possible that my laptop could have "caught" something from

>>>>> the

>>>>> router

>>>>> that is connected to my desktop?

>>>>

>>>> Yes, no question about it (cf.

>>>> http://aumha.net/viewtopic.php?f=30&t=36886

>>>> and http://aumha.net/viewtopic.php?f=48&t=37919).

>>>> --

>>>> ~PA Bear

>>>>

>>>> village idiot wrote:

>>>>> Too late PA!

>>>>>

>>>>> I have gone through all of your articles, downloads, google

>>>>> searches,

>>>>> etc..

>>>>> I have had one care from the beginning. Ad-aware found the first

>>>>> and only

>>>>> critical thing that was the PWSmapper thing. It removed it. I

>>>>> have

>>>>> cleaned

>>>>> my registry. I have run onecare and ad aware everyday for weeks

>>>>> now.

>>>>> Nothing has worked. My laptop still opens continuous multiple

>>>>> windows at

>>>>> times, about once every few days. It freezes. And, it is slower

>>>>> than my

>>>>> first computer in 1995 that had dial up. I am using comcast cable

>>>>> with a

>>>>> router from my desktop now.

>>>>>

>>>>> So, before I lose my mind, I have decided that I should probably

>>>>> just do a

>>>>> full recovery.

>>>>>

>>>>> My HP laptop is new since Aug 08. I have no important files or

>>>>> downloads.... nothing that I cannot lose..... (other than my mind).

>>>>>

>>>>> I have 2 major questions before I start this.

>>>>>

>>>>> I did not make recovery discs, so I will be doing a recovery using

>>>>> HP

>>>>> recovery manager using the partition thingy. BIG QUESTION

>>>>> is......... is

>>>>> it

>>>>> possible that whatever is causing my problems got into this

>>>>> partition

>>>>> recovery part of my computer??????????????

>>>>>

>>>>> Second question is......... is it possible that my desktop

>>>>> transferred

>>>>> this

>>>>> problem to my laptop? Desktop has been just as slow as my laptop

>>>>> is now,

>>>>> for quite a while. I'm pretty sure it was s-l-o-w before I got my

>>>>> laptop.

>>>>> Is it possible that my laptop could have "caught" something from

>>>>> the

>>>>> router

>>>>> that is connected to my desktop?

>>>>>

>>>>> Can't wait to hear your reply to this! hehe

>>>>>

>>>>> THE village idiot

>>>>>

>>>>>

>>>>>

>>>>> "PA Bear [MS MVP]" wrote:

>>>>>

>>>>>> Slow down, bucko! <wink>

>>>>>>

>>>>>> 1. You are NOT to install OneCare, just run the Safety scan here:

>>>>>> http://onecare.live.com/site/en-us/center/howsafe.htm (I assume

>>>>>> you

>>>>>> already

>>>>>> have an anti-virus application installed.

>>>>>>

>>>>>> In any event, should you choose to replace your current

>>>>>> anti-virus

>>>>>> application with OneCare, it's safe to ignore the false warning

>>>>>> about

>>>>>> Ad-Aware: Both can reside nicely on your machine.

>>>>>>

>>>>>> 2. You do NOT have to purchase Ad-Aware 2008. Just click on the

>>>>>> green

>>>>>> DOWNLOAD button on the left-hand side of

>>>>>> http://www.lavasoft.com/single/trialpay.php; you'll then be

>>>>>> redirected to

>>>>>> the mirror site

>>>>>> http://www.download.com/Ad-Aware-2008/3000...4-10045910.html.

>>>>>> (Yes,

>>>>>> the

>>>>>> first page is a little confusing.)

>>>>>>

>>>>>> 3. After complete Steps #1 and #2 in my first reply, following the

>>>>>> instructions at http://aumha.net/viewtopic.php?t=4075, then

>>>>>> Register and

>>>>>> begin a new thread in this forum:

>>>>>> http://aumha.net/viewforum.php?f=30

>>>>>>

>>>>>> Don't try to overthink this, OK?

>>>>>>

>>>>>> PS: Thanks for your kind words.

>>>>>>

>>>>>> village idiot wrote:

>>>>>>> OH NO!!!!!!!!!!!!! I rebooted b4 I started the processes on

>>>>>>> mvps.org,

>>>>>>> and

>>>>>>> one care tells me that I need to remove ad-aware because it is

>>>>>>> interferring

>>>>>>> with one care, and could cause problems.

>>>>>> <paste>

>>>>>> Thanks so much for the input. I am still working my way through

>>>>>> all of

>>>>>> the

>>>>>>> articles and advice you gave. I bought ad-aware 2008, and

>>>>>>> evidently the

>>>>>>> scan did not finish. So per the lavasoft folks, I uninstalled

>>>>>>> and

>>>>>>> reinstalled. The scan found win32.TrojanPWS.mapper

>>>>>>> I clicked remove.

>>>>>>>

>>>>>>> My first big question is this.......... If this is a password

>>>>>>> stealer,

>>>>>>> as

>>>>>>> i

>>>>>>> have read here somewhere....... is it safe to continue using my

>>>>>>> old pws,

>>>>>>> or

>>>>>>> do I need to change all of my pws????!!!!!!!!!!!!!!!!

>>>>>>>

>>>>>>> I still have strange things happening, such as, when I request a

>>>>>>> pw and

>>>>>>> it

>>>>>>> is sent to my email, I will find in my spam folder, an email re

>>>>>>> "my

>>>>>>> password

>>>>>>> trouble" at same time I sent the request for pw. I don't open

>>>>>>> the spam

>>>>>>> email, I just see the first sentence, and note that the time is

>>>>>>> the

>>>>>>> same.

>>>>>>>

>>>>>>> After the reinstall, ran a quick scan, and there were only

>>>>>>> cookies. I

>>>>>>> have

>>>>>>> not run a full scan again yet. I wanted to find out this.......

>>>>>>>

>>>>>>> Is it normal for full scans to take 2 hours?????? When I run

>>>>>>> one

>>>>>>> care,

>>>>>>> it

>>>>>>> always takes this long.....from the first scan on my NEW computer

>>>>>>> after

>>>>>>> I

>>>>>>> had used it for only a couple of weeks.

>>>>>>>

>>>>>>> And, my first ad-aware scan last night, that stopped b4 it was

>>>>>>> finished

>>>>>>> (per

>>>>>>> its log, I stopped the scan.. I did not,, and hence the unistall,

>>>>>>> reinstall)

>>>>>>> That scan was set to "full scan" and it had taken about an hour

>>>>>>> before

>>>>>>> it

>>>>>>> shut down.

>>>>>>>

>>>>>>> I don't mind the time........ IF it is supposed to take that

>>>>>>> long. But,

>>>>>>> I

>>>>>>> need to know, because I worry that it takes too long because of a

>>>>>>> problem.

>>>>>>> Please let me know!!!

>>>>>>>

>>>>>>> I am fixing to run through the procedures from the mvps site you

>>>>>>> listed,

>>>>>>> but

>>>>>>> I wanted to ask those questions first.

>>>>>>>

>>>>>>> Oh......... this is happening on my new laptop. I got a router

>>>>>>> from

>>>>>>> comcast, that is connected to my desktop. Could this problem

>>>>>>> come from

>>>>>>> my

>>>>>>> desktop to my laptop? And, if not, do you think it is safe to

>>>>>>> use my

>>>>>>> desktop at sites where I have to use my passwords?????

>>>>>> </paste>

>>>>>>>

>>>>>>> "PA Bear [MS MVP]" wrote:

>>>>>>>

>>>>>>>> Chances are that you're seeing the affects of a hijackware

>>>>>>>> infection.

>>>>>>>>

>>>>>>>> 1. See if you can download/run the MSRT manually:

>>>>>>>> http://www.microsoft.com/security/malwareremove/default.mspx

>>>>>>>>

>>>>>>>> 2. Run this online scan (in safe mode w/networking, if need be):

>>>>>>>> http://onecare.live.com/site/en-us/center/howsafe.htm

>>>>>>>>

>>>>>>>> 3. Run additional checks for hijackware, including posting your

>>>>>>>> hijackthis

>>>>>>>> log to an appropriate forum.

>>>>>>>>

>>>>>>>> Checking for/Help with Hijackware

>>>>>>>> http://aumha.org/a/parasite.htm

>>>>>>>> http://aumha.org/a/quickfix.htm

>>>>>>>> http://aumha.net/viewtopic.php?t=5878

>>>>>>>> http://mvps.org/winhelp2002/unwanted.htm

>>>>>>>> http://inetexplorer.mvps.org/data/prevention.htm

>>>>>>>> http://inetexplorer.mvps.org/tshoot.html

>>>>>>>> http://www.mvps.org/sramesh2k/Malware_Defence.htm

>>>>>>>> http://defendingyourmachine2.blogspot.com/

>>>>>>>> http://www.elephantboycomputers.com/page2....emoving_Malware

>>>>>>>>

>>>>>>>> When all else fails, HijackThis v2.0.2

>>>>>>>> (http://aumha.org/downloads/hijackthis.exe) is the preferred

>>>>>>>> tool to

>>>>>>>> use

>>>>>>>> (in conjuction with some other utilities). HijackThis will NOT

>>>>>>>> fix

>>>>>>>> anything on its own, but it will help you to both identify and </span></span></span>

Posted

Pray tell how you , PA Bear, know that a Rootkit is involved.

 

Are you clairvoyant now?

--

Dave

 

 

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:u5N3JeNgJHA.5724@TK2MSFTNGP02.phx.gbl...<span style="color:blue">

> OneCare (in WinXP and Vista) includes its own firewall and its own

> version of Defender. When you install OneCare, it will automatically

> disable the Windows Firewall and Defender on its own.

>

> NB: Do not use or trust any HJT interpretation sites or tools like

> hijackthis.de. (It couldn't tell that OneCare was installed but

> disabled by the rootkit!)

>

> village idiot wrote:<span style="color:green">

>> Oh nutz!!!!!!!!!!

>>

>> I have had windows live one care from the first setup of this laptop.

>> When

>> I open it, it shows that the firewall is on, the virus thing is

>> on.......

>> all systems go.....

>>

>> But, when I went to control panel security just now, it showed that

>> the

>> firewall was off. Windows defender is also off.

>>

>> When I had XP and windows one care, I remember that I was told to

>> turn off

>> windows defender because it conflicted with one care. That is on my

>> desktop...XP.

>>

>> I thought that in vista, and one care, that windows defender was

>> integrated.

>> So, do I need to turn on the firewall and windows defender through

>> control

>> panel security?

>>

>> I will wait for PA Bear to reply before I post my hjt log to the site

>> that

>> you listed.

>>

>> Thanks!

>> village idiot

>>

>> "~BD~" wrote:

>><span style="color:darkred">

>>> Hi!

>>>

>>> I copied and pasted your HJT log into www.hijackthis.de

>>>

>>> A comment I noticed was .......

>>>

>>> "It seems that you don't use an anti-virus scanner or your scanner

>>> is

>>> not active. Only an anti-virus scanner can protect you against new

>>> viruses. You can look here for a good anti-virus scanner. "

>>>

>>> We didn't detect any active process of a firewall on your system.

>>> Reasons maybe:

>>> (1.) You are using the windows firewall or a hardware firewall.

>>> (2.) You are using a firewall of an unknown vendor.

>>> (3.) You are using a firewall, but for unknown reasons it is

>>> disabled

>>> (4.) You don't use any firewall at all.

>>> We recommend you to use a firewall. Download and install one or

>>> activate

>>> windows xp´s own one. In case you got questions or you want us to

>>> add

>>> the firewall you use to our database, contact us at our forum.

>>>

>>>

>>>

>>> Try posting your log there for yourself!

>>>

>>> --

>>> Dave

>>>

>>>

>>> "village idiot" <villageidiot@discussions.microsoft.com> wrote in

>>> message news:393652CB-642F-4BDD-9099-19A9479F4DA4@microsoft.com...

>>>> HI PA!

>>>>

>>>> AAARRRGGGHHHHHHHH and OH NO. So, I will have to do something to my

>>>> desktop

>>>> too?..... before I take care of my laptop??????

>>>>

>>>> Okay........ here is the link to my hijack log. I posted it on the

>>>> 15th. I

>>>> first posted one on Jan. 2nd, and got no response, so I did a new

>>>> hjt

>>>> on the

>>>> 15th, and reposted. Still no replies.

>>>> http://www.lavasoftsupport.com/index.php?showtopic=22914

>>>>

>>>> Will be waiting for your wonderful help. Uh, the hjt log from the

>>>> 15th was

>>>> before I cleaned the registry...... if that matters.

>>>>

>>>> Thanks so much!!!!!!!

>>>> village idiot

>>>>

>>>> "PA Bear [MS MVP]" wrote:

>>>>

>>>>>> I have had one care from the beginning. Ad-aware found the first

>>>>>> and only

>>>>>> critical thing that was the PWSmapper thing. It removed it. I

>>>>>> have

>>>>>> cleaned

>>>>>> my registry. I have run onecare and ad aware everyday for weeks

>>>>>> now.

>>>>>> Nothing has worked.

>>>>>

>>>>> Please give us a link to the forum thread where you've posted your

>>>>> HijackThis log.

>>>>>

>>>>> [Think your Registry needs "cleaning" or "repairing"? Read

>>>>> http://aumha.net/viewtopic.php?t=28099 and draw your own

>>>>> conclusions.]

>>>>>

>>>>> No, the hidden Recovery/Restore partition had not been affected.

>>>>>

>>>>>> Second question is......... is it possible that my desktop

>>>>>> transferred

>>>>>> this

>>>>>> problem to my laptop? Desktop has been just as slow as my laptop

>>>>>> is now,

>>>>>> for quite a while. I'm pretty sure it was s-l-o-w before I got

>>>>>> my

>>>>>> laptop.

>>>>>> Is it possible that my laptop could have "caught" something from

>>>>>> the

>>>>>> router

>>>>>> that is connected to my desktop?

>>>>>

>>>>> Yes, no question about it (cf.

>>>>> http://aumha.net/viewtopic.php?f=30&t=36886

>>>>> and http://aumha.net/viewtopic.php?f=48&t=37919).

>>>>> --

>>>>> ~PA Bear

>>>>>

>>>>> village idiot wrote:

>>>>>> Too late PA!

>>>>>>

>>>>>> I have gone through all of your articles, downloads, google

>>>>>> searches,

>>>>>> etc..

>>>>>> I have had one care from the beginning. Ad-aware found the first

>>>>>> and only

>>>>>> critical thing that was the PWSmapper thing. It removed it. I

>>>>>> have

>>>>>> cleaned

>>>>>> my registry. I have run onecare and ad aware everyday for weeks

>>>>>> now.

>>>>>> Nothing has worked. My laptop still opens continuous multiple

>>>>>> windows at

>>>>>> times, about once every few days. It freezes. And, it is slower

>>>>>> than my

>>>>>> first computer in 1995 that had dial up. I am using comcast

>>>>>> cable

>>>>>> with a

>>>>>> router from my desktop now.

>>>>>>

>>>>>> So, before I lose my mind, I have decided that I should probably

>>>>>> just do a

>>>>>> full recovery.

>>>>>>

>>>>>> My HP laptop is new since Aug 08. I have no important files or

>>>>>> downloads.... nothing that I cannot lose..... (other than my

>>>>>> mind).

>>>>>>

>>>>>> I have 2 major questions before I start this.

>>>>>>

>>>>>> I did not make recovery discs, so I will be doing a recovery

>>>>>> using

>>>>>> HP

>>>>>> recovery manager using the partition thingy. BIG QUESTION

>>>>>> is......... is

>>>>>> it

>>>>>> possible that whatever is causing my problems got into this

>>>>>> partition

>>>>>> recovery part of my computer??????????????

>>>>>>

>>>>>> Second question is......... is it possible that my desktop

>>>>>> transferred

>>>>>> this

>>>>>> problem to my laptop? Desktop has been just as slow as my laptop

>>>>>> is now,

>>>>>> for quite a while. I'm pretty sure it was s-l-o-w before I got

>>>>>> my

>>>>>> laptop.

>>>>>> Is it possible that my laptop could have "caught" something from

>>>>>> the

>>>>>> router

>>>>>> that is connected to my desktop?

>>>>>>

>>>>>> Can't wait to hear your reply to this! hehe

>>>>>>

>>>>>> THE village idiot

>>>>>>

>>>>>>

>>>>>>

>>>>>> "PA Bear [MS MVP]" wrote:

>>>>>>

>>>>>>> Slow down, bucko! <wink>

>>>>>>>

>>>>>>> 1. You are NOT to install OneCare, just run the Safety scan

>>>>>>> here:

>>>>>>> http://onecare.live.com/site/en-us/center/howsafe.htm (I assume

>>>>>>> you

>>>>>>> already

>>>>>>> have an anti-virus application installed.

>>>>>>>

>>>>>>> In any event, should you choose to replace your current

>>>>>>> anti-virus

>>>>>>> application with OneCare, it's safe to ignore the false warning

>>>>>>> about

>>>>>>> Ad-Aware: Both can reside nicely on your machine.

>>>>>>>

>>>>>>> 2. You do NOT have to purchase Ad-Aware 2008. Just click on the

>>>>>>> green

>>>>>>> DOWNLOAD button on the left-hand side of

>>>>>>> http://www.lavasoft.com/single/trialpay.php; you'll then be

>>>>>>> redirected to

>>>>>>> the mirror site

>>>>>>> http://www.download.com/Ad-Aware-2008/3000...4-10045910.html.

>>>>>>> (Yes,

>>>>>>> the

>>>>>>> first page is a little confusing.)

>>>>>>>

>>>>>>> 3. After complete Steps #1 and #2 in my first reply, following

>>>>>>> the

>>>>>>> instructions at http://aumha.net/viewtopic.php?t=4075, then

>>>>>>> Register and

>>>>>>> begin a new thread in this forum:

>>>>>>> http://aumha.net/viewforum.php?f=30

>>>>>>>

>>>>>>> Don't try to overthink this, OK?

>>>>>>>

>>>>>>> PS: Thanks for your kind words.

>>>>>>>

>>>>>>> village idiot wrote:

>>>>>>>> OH NO!!!!!!!!!!!!! I rebooted b4 I started the processes on

>>>>>>>> mvps.org,

>>>>>>>> and

>>>>>>>> one care tells me that I need to remove ad-aware because it is

>>>>>>>> interferring

>>>>>>>> with one care, and could cause problems.

>>>>>>> <paste>

>>>>>>> Thanks so much for the input. I am still working my way through

>>>>>>> all of

>>>>>>> the

>>>>>>>> articles and advice you gave. I bought ad-aware 2008, and

>>>>>>>> evidently the

>>>>>>>> scan did not finish. So per the lavasoft folks, I uninstalled

>>>>>>>> and

>>>>>>>> reinstalled. The scan found win32.TrojanPWS.mapper

>>>>>>>> I clicked remove.

>>>>>>>>

>>>>>>>> My first big question is this.......... If this is a password

>>>>>>>> stealer,

>>>>>>>> as

>>>>>>>> i

>>>>>>>> have read here somewhere....... is it safe to continue using my

>>>>>>>> old pws,

>>>>>>>> or

>>>>>>>> do I need to change all of my pws????!!!!!!!!!!!!!!!!

>>>>>>>>

>>>>>>>> I still have strange things happening, such as, when I request

>>>>>>>> a

>>>>>>>> pw and

>>>>>>>> it

>>>>>>>> is sent to my email, I will find in my spam folder, an email re

>>>>>>>> "my

>>>>>>>> password

>>>>>>>> trouble" at same time I sent the request for pw. I don't open

>>>>>>>> the spam

>>>>>>>> email, I just see the first sentence, and note that the time is

>>>>>>>> the

>>>>>>>> same.

>>>>>>>>

>>>>>>>> After the reinstall, ran a quick scan, and there were only

>>>>>>>> cookies. I

>>>>>>>> have

>>>>>>>> not run a full scan again yet. I wanted to find out

>>>>>>>> this.......

>>>>>>>>

>>>>>>>> Is it normal for full scans to take 2 hours?????? When I run

>>>>>>>> one

>>>>>>>> care,

>>>>>>>> it

>>>>>>>> always takes this long.....from the first scan on my NEW

>>>>>>>> computer

>>>>>>>> after

>>>>>>>> I

>>>>>>>> had used it for only a couple of weeks.

>>>>>>>>

>>>>>>>> And, my first ad-aware scan last night, that stopped b4 it was

>>>>>>>> finished

>>>>>>>> (per

>>>>>>>> its log, I stopped the scan.. I did not,, and hence the

>>>>>>>> unistall,

>>>>>>>> reinstall)

>>>>>>>> That scan was set to "full scan" and it had taken about an hour

>>>>>>>> before

>>>>>>>> it

>>>>>>>> shut down.

>>>>>>>>

>>>>>>>> I don't mind the time........ IF it is supposed to take that

>>>>>>>> long. But,

>>>>>>>> I

>>>>>>>> need to know, because I worry that it takes too long because of

>>>>>>>> a

>>>>>>>> problem.

>>>>>>>> Please let me know!!!

>>>>>>>>

>>>>>>>> I am fixing to run through the procedures from the mvps site

>>>>>>>> you

>>>>>>>> listed,

>>>>>>>> but

>>>>>>>> I wanted to ask those questions first.

>>>>>>>>

>>>>>>>> Oh......... this is happening on my new laptop. I got a router

>>>>>>>> from

>>>>>>>> comcast, that is connected to my desktop. Could this problem

>>>>>>>> come from

>>>>>>>> my

>>>>>>>> desktop to my laptop? And, if not, do you think it is safe to

>>>>>>>> use my

>>>>>>>> desktop at sites where I have to use my passwords?????

>>>>>>> </paste>

>>>>>>>>

>>>>>>>> "PA Bear [MS MVP]" wrote:

>>>>>>>>

>>>>>>>>> Chances are that you're seeing the affects of a hijackware

>>>>>>>>> infection.

>>>>>>>>>

>>>>>>>>> 1. See if you can download/run the MSRT manually:

>>>>>>>>> http://www.microsoft.com/security/malwareremove/default.mspx

>>>>>>>>>

>>>>>>>>> 2. Run this online scan (in safe mode w/networking, if need

>>>>>>>>> be):

>>>>>>>>> http://onecare.live.com/site/en-us/center/howsafe.htm

>>>>>>>>>

>>>>>>>>> 3. Run additional checks for hijackware, including posting

>>>>>>>>> your

>>>>>>>>> hijackthis

>>>>>>>>> log to an appropriate forum.

>>>>>>>>>

>>>>>>>>> Checking for/Help with Hijackware

>>>>>>>>> http://aumha.org/a/parasite.htm

>>>>>>>>> http://aumha.org/a/quickfix.htm

>>>>>>>>> http://aumha.net/viewtopic.php?t=5878

>>>>>>>>> http://mvps.org/winhelp2002/unwanted.htm

>>>>>>>>> http://inetexplorer.mvps.org/data/prevention.htm

>>>>>>>>> http://inetexplorer.mvps.org/tshoot.html

>>>>>>>>> http://www.mvps.org/sramesh2k/Malware_Defence.htm

>>>>>>>>> http://defendingyourmachine2.blogspot.com/

>>>>>>>>> http://www.elephantboycomputers.com/page2....emoving_Malware

>>>>>>>>>

>>>>>>>>> When all else fails, HijackThis v2.0.2

>>>>>>>>> (http://aumha.org/downloads/hijackthis.exe) is the preferred

>>>>>>>>> tool to

>>>>>>>>> use

>>>>>>>>> (in conjuction with some other utilities). HijackThis will

>>>>>>>>> NOT

>>>>>>>>> fix

>>>>>>>>> anything on its own, but it will help you to both identify and</span></span>

> </span>

Guest village idiot
Posted

Thanks for clearing that up PA Bear. I thought maybe my onecare was really

messed up. Glad I waited to hear from you.

 

Before I do anything else, I will read the links you gave, and wait on your

analysis of my hjt log. Does the log look horrible???

 

thanks again!

 

 

 

"PA Bear [MS MVP]" wrote:

<span style="color:blue">

> OneCare (in WinXP and Vista) includes its own firewall and its own version

> of Defender. When you install OneCare, it will automatically disable the

> Windows Firewall and Defender on its own.

>

> NB: Do not use or trust any HJT interpretation sites or tools like

> hijackthis.de. (It couldn't tell that OneCare was installed but disabled by

> the rootkit!)

>

> village idiot wrote:<span style="color:green">

> > Oh nutz!!!!!!!!!!

> >

> > I have had windows live one care from the first setup of this laptop.

> > When

> > I open it, it shows that the firewall is on, the virus thing is on.......

> > all systems go.....

> >

> > But, when I went to control panel security just now, it showed that the

> > firewall was off. Windows defender is also off.

> >

> > When I had XP and windows one care, I remember that I was told to turn off

> > windows defender because it conflicted with one care. That is on my

> > desktop...XP.

> >

> > I thought that in vista, and one care, that windows defender was

> > integrated.

> > So, do I need to turn on the firewall and windows defender through control

> > panel security?

> >

> > I will wait for PA Bear to reply before I post my hjt log to the site that

> > you listed.

> >

> > Thanks!

> > village idiot

> >

> > "~BD~" wrote:

> ><span style="color:darkred">

> >> Hi!

> >>

> >> I copied and pasted your HJT log into www.hijackthis.de

> >>

> >> A comment I noticed was .......

> >>

> >> "It seems that you don't use an anti-virus scanner or your scanner is

> >> not active. Only an anti-virus scanner can protect you against new

> >> viruses. You can look here for a good anti-virus scanner. "

> >>

> >> We didn't detect any active process of a firewall on your system.

> >> Reasons maybe:

> >> (1.) You are using the windows firewall or a hardware firewall.

> >> (2.) You are using a firewall of an unknown vendor.

> >> (3.) You are using a firewall, but for unknown reasons it is disabled

> >> (4.) You don't use any firewall at all.

> >> We recommend you to use a firewall. Download and install one or activate

> >> windows xp´s own one. In case you got questions or you want us to add

> >> the firewall you use to our database, contact us at our forum.

> >>

> >>

> >>

> >> Try posting your log there for yourself!

> >>

> >> --

> >> Dave

> >>

> >>

> >> "village idiot" <villageidiot@discussions.microsoft.com> wrote in

> >> message news:393652CB-642F-4BDD-9099-19A9479F4DA4@microsoft.com...

> >>> HI PA!

> >>>

> >>> AAARRRGGGHHHHHHHH and OH NO. So, I will have to do something to my

> >>> desktop

> >>> too?..... before I take care of my laptop??????

> >>>

> >>> Okay........ here is the link to my hijack log. I posted it on the

> >>> 15th. I

> >>> first posted one on Jan. 2nd, and got no response, so I did a new hjt

> >>> on the

> >>> 15th, and reposted. Still no replies.

> >>> http://www.lavasoftsupport.com/index.php?showtopic=22914

> >>>

> >>> Will be waiting for your wonderful help. Uh, the hjt log from the

> >>> 15th was

> >>> before I cleaned the registry...... if that matters.

> >>>

> >>> Thanks so much!!!!!!!

> >>> village idiot

> >>>

> >>> "PA Bear [MS MVP]" wrote:

> >>>

> >>>>> I have had one care from the beginning. Ad-aware found the first

> >>>>> and only

> >>>>> critical thing that was the PWSmapper thing. It removed it. I

> >>>>> have

> >>>>> cleaned

> >>>>> my registry. I have run onecare and ad aware everyday for weeks

> >>>>> now.

> >>>>> Nothing has worked.

> >>>>

> >>>> Please give us a link to the forum thread where you've posted your

> >>>> HijackThis log.

> >>>>

> >>>> [Think your Registry needs "cleaning" or "repairing"? Read

> >>>> http://aumha.net/viewtopic.php?t=28099 and draw your own

> >>>> conclusions.]

> >>>>

> >>>> No, the hidden Recovery/Restore partition had not been affected.

> >>>>

> >>>>> Second question is......... is it possible that my desktop

> >>>>> transferred

> >>>>> this

> >>>>> problem to my laptop? Desktop has been just as slow as my laptop

> >>>>> is now,

> >>>>> for quite a while. I'm pretty sure it was s-l-o-w before I got my

> >>>>> laptop.

> >>>>> Is it possible that my laptop could have "caught" something from

> >>>>> the

> >>>>> router

> >>>>> that is connected to my desktop?

> >>>>

> >>>> Yes, no question about it (cf.

> >>>> http://aumha.net/viewtopic.php?f=30&t=36886

> >>>> and http://aumha.net/viewtopic.php?f=48&t=37919).

> >>>> --

> >>>> ~PA Bear

> >>>>

> >>>> village idiot wrote:

> >>>>> Too late PA!

> >>>>>

> >>>>> I have gone through all of your articles, downloads, google

> >>>>> searches,

> >>>>> etc..

> >>>>> I have had one care from the beginning. Ad-aware found the first

> >>>>> and only

> >>>>> critical thing that was the PWSmapper thing. It removed it. I

> >>>>> have

> >>>>> cleaned

> >>>>> my registry. I have run onecare and ad aware everyday for weeks

> >>>>> now.

> >>>>> Nothing has worked. My laptop still opens continuous multiple

> >>>>> windows at

> >>>>> times, about once every few days. It freezes. And, it is slower

> >>>>> than my

> >>>>> first computer in 1995 that had dial up. I am using comcast cable

> >>>>> with a

> >>>>> router from my desktop now.

> >>>>>

> >>>>> So, before I lose my mind, I have decided that I should probably

> >>>>> just do a

> >>>>> full recovery.

> >>>>>

> >>>>> My HP laptop is new since Aug 08. I have no important files or

> >>>>> downloads.... nothing that I cannot lose..... (other than my mind).

> >>>>>

> >>>>> I have 2 major questions before I start this.

> >>>>>

> >>>>> I did not make recovery discs, so I will be doing a recovery using

> >>>>> HP

> >>>>> recovery manager using the partition thingy. BIG QUESTION

> >>>>> is......... is

> >>>>> it

> >>>>> possible that whatever is causing my problems got into this

> >>>>> partition

> >>>>> recovery part of my computer??????????????

> >>>>>

> >>>>> Second question is......... is it possible that my desktop

> >>>>> transferred

> >>>>> this

> >>>>> problem to my laptop? Desktop has been just as slow as my laptop

> >>>>> is now,

> >>>>> for quite a while. I'm pretty sure it was s-l-o-w before I got my

> >>>>> laptop.

> >>>>> Is it possible that my laptop could have "caught" something from

> >>>>> the

> >>>>> router

> >>>>> that is connected to my desktop?

> >>>>>

> >>>>> Can't wait to hear your reply to this! hehe

> >>>>>

> >>>>> THE village idiot

> >>>>>

> >>>>>

> >>>>>

> >>>>> "PA Bear [MS MVP]" wrote:

> >>>>>

> >>>>>> Slow down, bucko! <wink>

> >>>>>>

> >>>>>> 1. You are NOT to install OneCare, just run the Safety scan here:

> >>>>>> http://onecare.live.com/site/en-us/center/howsafe.htm (I assume

> >>>>>> you

> >>>>>> already

> >>>>>> have an anti-virus application installed.

> >>>>>>

> >>>>>> In any event, should you choose to replace your current

> >>>>>> anti-virus

> >>>>>> application with OneCare, it's safe to ignore the false warning

> >>>>>> about

> >>>>>> Ad-Aware: Both can reside nicely on your machine.

> >>>>>>

> >>>>>> 2. You do NOT have to purchase Ad-Aware 2008. Just click on the

> >>>>>> green

> >>>>>> DOWNLOAD button on the left-hand side of

> >>>>>> http://www.lavasoft.com/single/trialpay.php; you'll then be

> >>>>>> redirected to

> >>>>>> the mirror site

> >>>>>> http://www.download.com/Ad-Aware-2008/3000...4-10045910.html.

> >>>>>> (Yes,

> >>>>>> the

> >>>>>> first page is a little confusing.)

> >>>>>>

> >>>>>> 3. After complete Steps #1 and #2 in my first reply, following the

> >>>>>> instructions at http://aumha.net/viewtopic.php?t=4075, then

> >>>>>> Register and

> >>>>>> begin a new thread in this forum:

> >>>>>> http://aumha.net/viewforum.php?f=30

> >>>>>>

> >>>>>> Don't try to overthink this, OK?

> >>>>>>

> >>>>>> PS: Thanks for your kind words.

> >>>>>>

> >>>>>> village idiot wrote:

> >>>>>>> OH NO!!!!!!!!!!!!! I rebooted b4 I started the processes on

> >>>>>>> mvps.org,

> >>>>>>> and

> >>>>>>> one care tells me that I need to remove ad-aware because it is

> >>>>>>> interferring

> >>>>>>> with one care, and could cause problems.

> >>>>>> <paste>

> >>>>>> Thanks so much for the input. I am still working my way through

> >>>>>> all of

> >>>>>> the

> >>>>>>> articles and advice you gave. I bought ad-aware 2008, and

> >>>>>>> evidently the

> >>>>>>> scan did not finish. So per the lavasoft folks, I uninstalled

> >>>>>>> and

> >>>>>>> reinstalled. The scan found win32.TrojanPWS.mapper

> >>>>>>> I clicked remove.

> >>>>>>>

> >>>>>>> My first big question is this.......... If this is a password

> >>>>>>> stealer,

> >>>>>>> as

> >>>>>>> i

> >>>>>>> have read here somewhere....... is it safe to continue using my

> >>>>>>> old pws,

> >>>>>>> or

> >>>>>>> do I need to change all of my pws????!!!!!!!!!!!!!!!!

> >>>>>>>

> >>>>>>> I still have strange things happening, such as, when I request a

> >>>>>>> pw and

> >>>>>>> it

> >>>>>>> is sent to my email, I will find in my spam folder, an email re

> >>>>>>> "my

> >>>>>>> password

> >>>>>>> trouble" at same time I sent the request for pw. I don't open

> >>>>>>> the spam

> >>>>>>> email, I just see the first sentence, and note that the time is

> >>>>>>> the

> >>>>>>> same.

> >>>>>>>

> >>>>>>> After the reinstall, ran a quick scan, and there were only

> >>>>>>> cookies. I

> >>>>>>> have

> >>>>>>> not run a full scan again yet. I wanted to find out this.......

> >>>>>>>

> >>>>>>> Is it normal for full scans to take 2 hours?????? When I run

> >>>>>>> one

> >>>>>>> care,

> >>>>>>> it

> >>>>>>> always takes this long.....from the first scan on my NEW computer

> >>>>>>> after

> >>>>>>> I

> >>>>>>> had used it for only a couple of weeks.

> >>>>>>>

> >>>>>>> And, my first ad-aware scan last night, that stopped b4 it was

> >>>>>>> finished

> >>>>>>> (per

> >>>>>>> its log, I stopped the scan.. I did not,, and hence the unistall,

> >>>>>>> reinstall)

> >>>>>>> That scan was set to "full scan" and it had taken about an hour

> >>>>>>> before

> >>>>>>> it

> >>>>>>> shut down.

> >>>>>>>

> >>>>>>> I don't mind the time........ IF it is supposed to take that

> >>>>>>> long. But,

> >>>>>>> I

> >>>>>>> need to know, because I worry that it takes too long because of a

> >>>>>>> problem.

> >>>>>>> Please let me know!!!

> >>>>>>>

> >>>>>>> I am fixing to run through the procedures from the mvps site you

> >>>>>>> listed,

> >>>>>>> but

> >>>>>>> I wanted to ask those questions first.

> >>>>>>>

> >>>>>>> Oh......... this is happening on my new laptop. I got a router

> >>>>>>> from

> >>>>>>> comcast, that is connected to my desktop. Could this problem

> >>>>>>> come from

> >>>>>>> my

> >>>>>>> desktop to my laptop? And, if not, do you think it is safe to

> >>>>>>> use my</span></span></span>

Posted

I didn't write the following! See

http://technet.microsoft.com/en-gb/library/cc512587.aspx

 

Dave

 

Cleaning a Compromised System

So, you didn't patch the system and it got hacked. What to do? Well, let's

see:

 

a.. You can't clean a compromised system by patching it. Patching only

removes the vulnerability. Upon getting into your system, the attacker

probably ensured that there were several other ways to get back in.

 

b.. You can't clean a compromised system by removing the back doors.

You can never guarantee that you found all the back doors the attacker

put in. The fact that you can't find any more may only mean you don't

know where to look, or that the system is so compromised that what you

are seeing is not actually what is there.

 

c.. You can't clean a compromised system by using some "vulnerability

remover." Let's say you had a system hit by Blaster. A number of vendors

(including Microsoft) published vulnerability removers for Blaster. Can

you trust a system that had Blaster after the tool is run? I wouldn't.

If the system was vulnerable to Blaster, it was also vulnerable to a

number of other attacks. Can you guarantee that none of those have been

run against it? I didn't think so.

 

d.. You can't clean a compromised system by using a virus scanner. To

tell you the truth, a fully compromised system can't be trusted. Even

virus scanners must at some level rely on the system to not lie to them.

If they ask whether a particular file is present, the attacker may

simply have a tool in place that lies about it. Note that if you can

guarantee that the only thing that compromised the system was a

particular virus or worm and you know that this virus has no back doors

associated with it, and the vulnerability used by the virus was not

available remotely, then a virus scanner can be used to clean the

system. For example, the vast majority of e-mail worms rely on a user

opening an attachment. In this particular case, it is possible that the

only infection on the system is the one that came from the attachment

containing the worm. However, if the vulnerability used by the worm was

available remotely without user action, then you can't guarantee that

the worm was the only thing that used that vulnerability. It is entirely

possible that something else used the same vulnerability. In this case,

you can't just patch the system.

 

e.. You can't clean a compromised system by reinstalling the operating

system over the existing installation. Again, the attacker may very well

have tools in place that tell the installer lies. If that happens, the

installer may not actually remove the compromised files. In addition,

the attacker may also have put back doors in non-operating system

components.

 

f.. You can't trust any data copied from a compromised system. Once an

attacker gets into a system, all the data on it may be modified. In the

best-case scenario, copying data off a compromised system and putting it

on a clean system will give you potentially untrustworthy data. In the

worst-case scenario, you may actually have copied a back door hidden in

the data.

 

g.. You can't trust the event logs on a compromised system. Upon

gaining full access to a system, it is simple for an attacker to modify

the event logs on that system to cover any tracks. If you rely on the

event logs to tell you what has been done to your system, you may just

be reading what the attacker wants you to read.

 

h.. You may not be able to trust your latest backup. How can you tell

when the original attack took place? The event logs cannot be trusted to

tell you. Without that knowledge, your latest backup is useless. It may

be a backup that includes all the back doors currently on the system.

 

i.. The only way to clean a compromised system is to flatten and

rebuild. That's right. If you have a system that has been completely

compromised, the only thing you can do is to flatten the system

(reformat the system disk) and rebuild it from scratch (reinstall

Windows and your applications).

Posted

PA Bear is right, I believe, about OneCare incorporating Defender and

it's own firewall.

 

How he knows you have a Rootkit is beyond me (unless he knows how it

got there - food for thought!) Perhaps he'll tell you if you ask him!

style_emoticons/

 

I noticed this entry in your HJT log

 

O23 - Service: Symantec Core LC - Unknown owner -

C:\PROGRA~2\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe (file missing)

 

Copy and paste that whole line into Google and explore the results you

get (I get 151 hits!)

 

Did you have Norton/Symantec installed on your computer before OneCare?

--

Dave

 

 

"village idiot" <villageidiot@discussions.microsoft.com> wrote in

message news:35B7884A-E287-4E39-A2A9-D96E991A1295@microsoft.com...<span style="color:blue">

> Oh nutz!!!!!!!!!!

>

> I have had windows live one care from the first setup of this laptop.

> When

> I open it, it shows that the firewall is on, the virus thing is

> on....... all

> systems go.....

>

> But, when I went to control panel security just now, it showed that

> the

> firewall was off. Windows defender is also off.

>

> When I had XP and windows one care, I remember that I was told to turn

> off

> windows defender because it conflicted with one care. That is on my

> desktop...XP.

>

> I thought that in vista, and one care, that windows defender was

> integrated.

> So, do I need to turn on the firewall and windows defender through

> control

> panel security?

>

> I will wait for PA Bear to reply before I post my hjt log to the site

> that

> you listed.

>

> Thanks!

> village idiot

>

> "~BD~" wrote:

><span style="color:green">

>> Hi!

>>

>> I copied and pasted your HJT log into www.hijackthis.de

>>

>> A comment I noticed was .......

>>

>> "It seems that you don't use an anti-virus scanner or your scanner is

>> not active. Only an anti-virus scanner can protect you against new

>> viruses. You can look here for a good anti-virus scanner. "

>>

>> We didn't detect any active process of a firewall on your system.

>> Reasons maybe:

>> (1.) You are using the windows firewall or a hardware firewall.

>> (2.) You are using a firewall of an unknown vendor.

>> (3.) You are using a firewall, but for unknown reasons it is disabled

>> (4.) You don't use any firewall at all.

>> We recommend you to use a firewall. Download and install one or

>> activate

>> windows xp´s own one. In case you got questions or you want us to add

>> the firewall you use to our database, contact us at our forum.

>>

>>

>>

>> Try posting your log there for yourself!

>>

>> --

>> Dave

>>

>>

>> "village idiot" <villageidiot@discussions.microsoft.com> wrote in

>> message news:393652CB-642F-4BDD-9099-19A9479F4DA4@microsoft.com...<span style="color:darkred">

>> > HI PA!

>> >

>> > AAARRRGGGHHHHHHHH and OH NO. So, I will have to do something to my

>> > desktop

>> > too?..... before I take care of my laptop??????

>> >

>> > Okay........ here is the link to my hijack log. I posted it on the

>> > 15th. I

>> > first posted one on Jan. 2nd, and got no response, so I did a new

>> > hjt

>> > on the

>> > 15th, and reposted. Still no replies.

>> > http://www.lavasoftsupport.com/index.php?showtopic=22914

>> >

>> > Will be waiting for your wonderful help. Uh, the hjt log from the

>> > 15th was

>> > before I cleaned the registry...... if that matters.

>> >

>> > Thanks so much!!!!!!!

>> > village idiot

>> >

>> > "PA Bear [MS MVP]" wrote:

>> >

>> >> > I have had one care from the beginning. Ad-aware found the

>> >> > first

>> >> > and only

>> >> > critical thing that was the PWSmapper thing. It removed it. I

>> >> > have

>> >> > cleaned

>> >> > my registry. I have run onecare and ad aware everyday for weeks

>> >> > now.

>> >> > Nothing has worked.

>> >>

>> >> Please give us a link to the forum thread where you've posted your

>> >> HijackThis log.

>> >>

>> >> [Think your Registry needs "cleaning" or "repairing"? Read

>> >> http://aumha.net/viewtopic.php?t=28099 and draw your own

>> >> conclusions.]

>> >>

>> >> No, the hidden Recovery/Restore partition had not been affected.

>> >>

>> >> > Second question is......... is it possible that my desktop

>> >> > transferred

>> >> > this

>> >> > problem to my laptop? Desktop has been just as slow as my

>> >> > laptop

>> >> > is now,

>> >> > for quite a while. I'm pretty sure it was s-l-o-w before I got

>> >> > my

>> >> > laptop.

>> >> > Is it possible that my laptop could have "caught" something from

>> >> > the

>> >> > router

>> >> > that is connected to my desktop?

>> >>

>> >> Yes, no question about it (cf.

>> >> http://aumha.net/viewtopic.php?f=30&t=36886

>> >> and http://aumha.net/viewtopic.php?f=48&t=37919).

>> >> --

>> >> ~PA Bear

>> >>

>> >> village idiot wrote:

>> >> > Too late PA!

>> >> >

>> >> > I have gone through all of your articles, downloads, google

>> >> > searches,

>> >> > etc..

>> >> > I have had one care from the beginning. Ad-aware found the

>> >> > first

>> >> > and only

>> >> > critical thing that was the PWSmapper thing. It removed it. I

>> >> > have

>> >> > cleaned

>> >> > my registry. I have run onecare and ad aware everyday for weeks

>> >> > now.

>> >> > Nothing has worked. My laptop still opens continuous multiple

>> >> > windows at

>> >> > times, about once every few days. It freezes. And, it is

>> >> > slower

>> >> > than my

>> >> > first computer in 1995 that had dial up. I am using comcast

>> >> > cable

>> >> > with a

>> >> > router from my desktop now.

>> >> >

>> >> > So, before I lose my mind, I have decided that I should probably

>> >> > just do a

>> >> > full recovery.

>> >> >

>> >> > My HP laptop is new since Aug 08. I have no important files or

>> >> > downloads.... nothing that I cannot lose..... (other than my

>> >> > mind).

>> >> >

>> >> > I have 2 major questions before I start this.

>> >> >

>> >> > I did not make recovery discs, so I will be doing a recovery

>> >> > using

>> >> > HP

>> >> > recovery manager using the partition thingy. BIG QUESTION

>> >> > is......... is

>> >> > it

>> >> > possible that whatever is causing my problems got into this

>> >> > partition

>> >> > recovery part of my computer??????????????

>> >> >

>> >> > Second question is......... is it possible that my desktop

>> >> > transferred

>> >> > this

>> >> > problem to my laptop? Desktop has been just as slow as my

>> >> > laptop

>> >> > is now,

>> >> > for quite a while. I'm pretty sure it was s-l-o-w before I got

>> >> > my

>> >> > laptop.

>> >> > Is it possible that my laptop could have "caught" something from

>> >> > the

>> >> > router

>> >> > that is connected to my desktop?

>> >> >

>> >> > Can't wait to hear your reply to this! hehe

>> >> >

>> >> > THE village idiot

>> >> >

>> >> >

>> >> >

>> >> > "PA Bear [MS MVP]" wrote:

>> >> >

>> >> >> Slow down, bucko! <wink>

>> >> >>

>> >> >> 1. You are NOT to install OneCare, just run the Safety scan

>> >> >> here:

>> >> >> http://onecare.live.com/site/en-us/center/howsafe.htm (I assume

>> >> >> you

>> >> >> already

>> >> >> have an anti-virus application installed.

>> >> >>

>> >> >> In any event, should you choose to replace your current

>> >> >> anti-virus

>> >> >> application with OneCare, it's safe to ignore the false warning

>> >> >> about

>> >> >> Ad-Aware: Both can reside nicely on your machine.

>> >> >>

>> >> >> 2. You do NOT have to purchase Ad-Aware 2008. Just click on

>> >> >> the

>> >> >> green

>> >> >> DOWNLOAD button on the left-hand side of

>> >> >> http://www.lavasoft.com/single/trialpay.php; you'll then be

>> >> >> redirected to

>> >> >> the mirror site

>> >> >> http://www.download.com/Ad-Aware-2008/3000...4-10045910.html.

>> >> >> (Yes,

>> >> >> the

>> >> >> first page is a little confusing.)

>> >> >>

>> >> >> 3. After complete Steps #1 and #2 in my first reply, following

>> >> >> the

>> >> >> instructions at http://aumha.net/viewtopic.php?t=4075, then

>> >> >> Register and

>> >> >> begin a new thread in this forum:

>> >> >> http://aumha.net/viewforum.php?f=30

>> >> >>

>> >> >> Don't try to overthink this, OK?

>> >> >>

>> >> >> PS: Thanks for your kind words.

>> >> >>

>> >> >> village idiot wrote:

>> >> >>> OH NO!!!!!!!!!!!!! I rebooted b4 I started the processes on

>> >> >>> mvps.org,

>> >> >>> and

>> >> >>> one care tells me that I need to remove ad-aware because it is

>> >> >>> interferring

>> >> >>> with one care, and could cause problems.

>> >> >> <paste>

>> >> >> Thanks so much for the input. I am still working my way

>> >> >> through

>> >> >> all of

>> >> >> the

>> >> >>> articles and advice you gave. I bought ad-aware 2008, and

>> >> >>> evidently the

>> >> >>> scan did not finish. So per the lavasoft folks, I uninstalled

>> >> >>> and

>> >> >>> reinstalled. The scan found win32.TrojanPWS.mapper

>> >> >>> I clicked remove.

>> >> >>>

>> >> >>> My first big question is this.......... If this is a password

>> >> >>> stealer,

>> >> >>> as

>> >> >>> i

>> >> >>> have read here somewhere....... is it safe to continue using

>> >> >>> my

>> >> >>> old pws,

>> >> >>> or

>> >> >>> do I need to change all of my pws????!!!!!!!!!!!!!!!!

>> >> >>>

>> >> >>> I still have strange things happening, such as, when I request

>> >> >>> a

>> >> >>> pw and

>> >> >>> it

>> >> >>> is sent to my email, I will find in my spam folder, an email

>> >> >>> re

>> >> >>> "my

>> >> >>> password

>> >> >>> trouble" at same time I sent the request for pw. I don't open

>> >> >>> the spam

>> >> >>> email, I just see the first sentence, and note that the time

>> >> >>> is

>> >> >>> the

>> >> >>> same.

>> >> >>>

>> >> >>> After the reinstall, ran a quick scan, and there were only

>> >> >>> cookies. I

>> >> >>> have

>> >> >>> not run a full scan again yet. I wanted to find out

>> >> >>> this.......

>> >> >>>

>> >> >>> Is it normal for full scans to take 2 hours?????? When I

>> >> >>> run

>> >> >>> one

>> >> >>> care,

>> >> >>> it

>> >> >>> always takes this long.....from the first scan on my NEW

>> >> >>> computer

>> >> >>> after

>> >> >>> I

>> >> >>> had used it for only a couple of weeks.

>> >> >>>

>> >> >>> And, my first ad-aware scan last night, that stopped b4 it was

>> >> >>> finished

>> >> >>> (per

>> >> >>> its log, I stopped the scan.. I did not,, and hence the

>> >> >>> unistall,

>> >> >>> reinstall)

>> >> >>> That scan was set to "full scan" and it had taken about an

>> >> >>> hour

>> >> >>> before

>> >> >>> it

>> >> >>> shut down.

>> >> >>>

>> >> >>> I don't mind the time........ IF it is supposed to take that

>> >> >>> long. But,

>> >> >>> I

>> >> >>> need to know, because I worry that it takes too long because

>> >> >>> of a

>> >> >>> problem.

>> >> >>> Please let me know!!!

>> >> >>>

>> >> >>> I am fixing to run through the procedures from the mvps site

>> >> >>> you

>> >> >>> listed,

>> >> >>> but

>> >> >>> I wanted to ask those questions first.

>> >> >>>

>> >> >>> Oh......... this is happening on my new laptop. I got a

>> >> >>> router

>> >> >>> from

>> >> >>> comcast, that is connected to my desktop. Could this problem

>> >> >>> come from

>> >> >>> my

>> >> >>> desktop to my laptop? And, if not, do you think it is safe to

>> >> >>> use my

>> >> >>> desktop at sites where I have to use my passwords?????

>> >> >> </paste>

>> >> >>>

>> >> >>> "PA Bear [MS MVP]" wrote:

>> >> >>>

>> >> >>>> Chances are that you're seeing the affects of a hijackware

>> >> >>>> infection.

>> >> >>>>

>> >> >>>> 1. See if you can download/run the MSRT manually:

>> >> >>>> http://www.microsoft.com/security/malwareremove/default.mspx

>> >> >>>>

>> >> >>>> 2. Run this online scan (in safe mode w/networking, if need

>> >> >>>> be):

>> >> >>>> http://onecare.live.com/site/en-us/center/howsafe.htm

>> >> >>>>

>> >> >>>> 3. Run additional checks for hijackware, including posting

>> >> >>>> your

>> >> >>>> hijackthis

>> >> >>>> log to an appropriate forum.

>> >> >>>>

>> >> >>>> Checking for/Help with Hijackware

>> >> >>>> http://aumha.org/a/parasite.htm

>> >> >>>> http://aumha.org/a/quickfix.htm

>> >> >>>> http://aumha.net/viewtopic.php?t=5878

>> >> >>>> http://mvps.org/winhelp2002/unwanted.htm

>> >> >>>> http://inetexplorer.mvps.org/data/prevention.htm

>> >> >>>> http://inetexplorer.mvps.org/tshoot.html

>> >> >>>> http://www.mvps.org/sramesh2k/Malware_Defence.htm

>> >> >>>> http://defendingyourmachine2.blogspot.com/

>> >> >>>> http://www.elephantboycomputers.com/page2....emoving_Malware

>> >> >>>>

>> >> >>>> When all else fails, HijackThis v2.0.2

>> >> >>>> (http://aumha.org/downloads/hijackthis.exe) is the preferred

>> >> >>>> tool to

>> >> >>>> use

>> >> >>>> (in conjuction with some other utilities). HijackThis will

>> >> >>>> NOT

>> >> >>>> fix

>> >> >>>> anything on its own, but it will help you to both identify

>> >> >>>> and </span></span></span>

Guest Tom [Pepper] Willett
Posted

You are a hoople head. Now and always.

 

"~BD~" <BoaterDave@hotmail.co.uk> wrote in message

news:On%23V$rNgJHA.5556@TK2MSFTNGP05.phx.gbl...

: Pray tell how you , PA Bear, know that a Rootkit is involved.

:

: Are you clairvoyant now?

: --

: Dave

:

:

: "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

: news:u5N3JeNgJHA.5724@TK2MSFTNGP02.phx.gbl...

: > OneCare (in WinXP and Vista) includes its own firewall and its own

: > version of Defender. When you install OneCare, it will automatically

: > disable the Windows Firewall and Defender on its own.

: >

: > NB: Do not use or trust any HJT interpretation sites or tools like

: > hijackthis.de. (It couldn't tell that OneCare was installed but

: > disabled by the rootkit!)

: >

: > village idiot wrote:

: >> Oh nutz!!!!!!!!!!

: >>

: >> I have had windows live one care from the first setup of this laptop.

: >> When

: >> I open it, it shows that the firewall is on, the virus thing is

: >> on.......

: >> all systems go.....

: >>

: >> But, when I went to control panel security just now, it showed that

: >> the

: >> firewall was off. Windows defender is also off.

: >>

: >> When I had XP and windows one care, I remember that I was told to

: >> turn off

: >> windows defender because it conflicted with one care. That is on my

: >> desktop...XP.

: >>

: >> I thought that in vista, and one care, that windows defender was

: >> integrated.

: >> So, do I need to turn on the firewall and windows defender through

: >> control

: >> panel security?

: >>

: >> I will wait for PA Bear to reply before I post my hjt log to the site

: >> that

: >> you listed.

: >>

: >> Thanks!

: >> village idiot

: >>

: >> "~BD~" wrote:

: >>

: >>> Hi!

: >>>

: >>> I copied and pasted your HJT log into www.hijackthis.de

: >>>

: >>> A comment I noticed was .......

: >>>

: >>> "It seems that you don't use an anti-virus scanner or your scanner

: >>> is

: >>> not active. Only an anti-virus scanner can protect you against new

: >>> viruses. You can look here for a good anti-virus scanner. "

: >>>

: >>> We didn't detect any active process of a firewall on your system.

: >>> Reasons maybe:

: >>> (1.) You are using the windows firewall or a hardware firewall.

: >>> (2.) You are using a firewall of an unknown vendor.

: >>> (3.) You are using a firewall, but for unknown reasons it is

: >>> disabled

: >>> (4.) You don't use any firewall at all.

: >>> We recommend you to use a firewall. Download and install one or

: >>> activate

: >>> windows xp´s own one. In case you got questions or you want us to

: >>> add

: >>> the firewall you use to our database, contact us at our forum.

: >>>

: >>>

: >>>

: >>> Try posting your log there for yourself!

: >>>

: >>> --

: >>> Dave

: >>>

: >>>

: >>> "village idiot" <villageidiot@discussions.microsoft.com> wrote in

: >>> message news:393652CB-642F-4BDD-9099-19A9479F4DA4@microsoft.com...

: >>>> HI PA!

: >>>>

: >>>> AAARRRGGGHHHHHHHH and OH NO. So, I will have to do something to my

: >>>> desktop

: >>>> too?..... before I take care of my laptop??????

: >>>>

: >>>> Okay........ here is the link to my hijack log. I posted it on the

: >>>> 15th. I

: >>>> first posted one on Jan. 2nd, and got no response, so I did a new

: >>>> hjt

: >>>> on the

: >>>> 15th, and reposted. Still no replies.

: >>>> http://www.lavasoftsupport.com/index.php?showtopic=22914

: >>>>

: >>>> Will be waiting for your wonderful help. Uh, the hjt log from the

: >>>> 15th was

: >>>> before I cleaned the registry...... if that matters.

: >>>>

: >>>> Thanks so much!!!!!!!

: >>>> village idiot

: >>>>

: >>>> "PA Bear [MS MVP]" wrote:

: >>>>

: >>>>>> I have had one care from the beginning. Ad-aware found the first

: >>>>>> and only

: >>>>>> critical thing that was the PWSmapper thing. It removed it. I

: >>>>>> have

: >>>>>> cleaned

: >>>>>> my registry. I have run onecare and ad aware everyday for weeks

: >>>>>> now.

: >>>>>> Nothing has worked.

: >>>>>

: >>>>> Please give us a link to the forum thread where you've posted your

: >>>>> HijackThis log.

: >>>>>

: >>>>> [Think your Registry needs "cleaning" or "repairing"? Read

: >>>>> http://aumha.net/viewtopic.php?t=28099 and draw your own

: >>>>> conclusions.]

: >>>>>

: >>>>> No, the hidden Recovery/Restore partition had not been affected.

: >>>>>

: >>>>>> Second question is......... is it possible that my desktop

: >>>>>> transferred

: >>>>>> this

: >>>>>> problem to my laptop? Desktop has been just as slow as my laptop

: >>>>>> is now,

: >>>>>> for quite a while. I'm pretty sure it was s-l-o-w before I got

: >>>>>> my

: >>>>>> laptop.

: >>>>>> Is it possible that my laptop could have "caught" something from

: >>>>>> the

: >>>>>> router

: >>>>>> that is connected to my desktop?

: >>>>>

: >>>>> Yes, no question about it (cf.

: >>>>> http://aumha.net/viewtopic.php?f=30&t=36886

: >>>>> and http://aumha.net/viewtopic.php?f=48&t=37919).

: >>>>> --

: >>>>> ~PA Bear

: >>>>>

: >>>>> village idiot wrote:

: >>>>>> Too late PA!

: >>>>>>

: >>>>>> I have gone through all of your articles, downloads, google

: >>>>>> searches,

: >>>>>> etc..

: >>>>>> I have had one care from the beginning. Ad-aware found the first

: >>>>>> and only

: >>>>>> critical thing that was the PWSmapper thing. It removed it. I

: >>>>>> have

: >>>>>> cleaned

: >>>>>> my registry. I have run onecare and ad aware everyday for weeks

: >>>>>> now.

: >>>>>> Nothing has worked. My laptop still opens continuous multiple

: >>>>>> windows at

: >>>>>> times, about once every few days. It freezes. And, it is slower

: >>>>>> than my

: >>>>>> first computer in 1995 that had dial up. I am using comcast

: >>>>>> cable

: >>>>>> with a

: >>>>>> router from my desktop now.

: >>>>>>

: >>>>>> So, before I lose my mind, I have decided that I should probably

: >>>>>> just do a

: >>>>>> full recovery.

: >>>>>>

: >>>>>> My HP laptop is new since Aug 08. I have no important files or

: >>>>>> downloads.... nothing that I cannot lose..... (other than my

: >>>>>> mind).

: >>>>>>

: >>>>>> I have 2 major questions before I start this.

: >>>>>>

: >>>>>> I did not make recovery discs, so I will be doing a recovery

: >>>>>> using

: >>>>>> HP

: >>>>>> recovery manager using the partition thingy. BIG QUESTION

: >>>>>> is......... is

: >>>>>> it

: >>>>>> possible that whatever is causing my problems got into this

: >>>>>> partition

: >>>>>> recovery part of my computer??????????????

: >>>>>>

: >>>>>> Second question is......... is it possible that my desktop

: >>>>>> transferred

: >>>>>> this

: >>>>>> problem to my laptop? Desktop has been just as slow as my laptop

: >>>>>> is now,

: >>>>>> for quite a while. I'm pretty sure it was s-l-o-w before I got

: >>>>>> my

: >>>>>> laptop.

: >>>>>> Is it possible that my laptop could have "caught" something from

: >>>>>> the

: >>>>>> router

: >>>>>> that is connected to my desktop?

: >>>>>>

: >>>>>> Can't wait to hear your reply to this! hehe

: >>>>>>

: >>>>>> THE village idiot

: >>>>>>

: >>>>>>

: >>>>>>

: >>>>>> "PA Bear [MS MVP]" wrote:

: >>>>>>

: >>>>>>> Slow down, bucko! <wink>

: >>>>>>>

: >>>>>>> 1. You are NOT to install OneCare, just run the Safety scan

: >>>>>>> here:

: >>>>>>> http://onecare.live.com/site/en-us/center/howsafe.htm (I assume

: >>>>>>> you

: >>>>>>> already

: >>>>>>> have an anti-virus application installed.

: >>>>>>>

: >>>>>>> In any event, should you choose to replace your current

: >>>>>>> anti-virus

: >>>>>>> application with OneCare, it's safe to ignore the false warning

: >>>>>>> about

: >>>>>>> Ad-Aware: Both can reside nicely on your machine.

: >>>>>>>

: >>>>>>> 2. You do NOT have to purchase Ad-Aware 2008. Just click on the

: >>>>>>> green

: >>>>>>> DOWNLOAD button on the left-hand side of

: >>>>>>> http://www.lavasoft.com/single/trialpay.php; you'll then be

: >>>>>>> redirected to

: >>>>>>> the mirror site

: >>>>>>> http://www.download.com/Ad-Aware-2008/3000...4-10045910.html.

: >>>>>>> (Yes,

: >>>>>>> the

: >>>>>>> first page is a little confusing.)

: >>>>>>>

: >>>>>>> 3. After complete Steps #1 and #2 in my first reply, following

: >>>>>>> the

: >>>>>>> instructions at http://aumha.net/viewtopic.php?t=4075, then

: >>>>>>> Register and

: >>>>>>> begin a new thread in this forum:

: >>>>>>> http://aumha.net/viewforum.php?f=30

: >>>>>>>

: >>>>>>> Don't try to overthink this, OK?

: >>>>>>>

: >>>>>>> PS: Thanks for your kind words.

: >>>>>>>

: >>>>>>> village idiot wrote:

: >>>>>>>> OH NO!!!!!!!!!!!!! I rebooted b4 I started the processes on

: >>>>>>>> mvps.org,

: >>>>>>>> and

: >>>>>>>> one care tells me that I need to remove ad-aware because it is

: >>>>>>>> interferring

: >>>>>>>> with one care, and could cause problems.

: >>>>>>> <paste>

: >>>>>>> Thanks so much for the input. I am still working my way through

: >>>>>>> all of

: >>>>>>> the

: >>>>>>>> articles and advice you gave. I bought ad-aware 2008, and

: >>>>>>>> evidently the

: >>>>>>>> scan did not finish. So per the lavasoft folks, I uninstalled

: >>>>>>>> and

: >>>>>>>> reinstalled. The scan found win32.TrojanPWS.mapper

: >>>>>>>> I clicked remove.

: >>>>>>>>

: >>>>>>>> My first big question is this.......... If this is a password

: >>>>>>>> stealer,

: >>>>>>>> as

: >>>>>>>> i

: >>>>>>>> have read here somewhere....... is it safe to continue using my

: >>>>>>>> old pws,

: >>>>>>>> or

: >>>>>>>> do I need to change all of my pws????!!!!!!!!!!!!!!!!

: >>>>>>>>

: >>>>>>>> I still have strange things happening, such as, when I request

: >>>>>>>> a

: >>>>>>>> pw and

: >>>>>>>> it

: >>>>>>>> is sent to my email, I will find in my spam folder, an email re

: >>>>>>>> "my

: >>>>>>>> password

: >>>>>>>> trouble" at same time I sent the request for pw. I don't open

: >>>>>>>> the spam

: >>>>>>>> email, I just see the first sentence, and note that the time is

: >>>>>>>> the

: >>>>>>>> same.

: >>>>>>>>

: >>>>>>>> After the reinstall, ran a quick scan, and there were only

: >>>>>>>> cookies. I

: >>>>>>>> have

: >>>>>>>> not run a full scan again yet. I wanted to find out

: >>>>>>>> this.......

: >>>>>>>>

: >>>>>>>> Is it normal for full scans to take 2 hours?????? When I run

: >>>>>>>> one

: >>>>>>>> care,

: >>>>>>>> it

: >>>>>>>> always takes this long.....from the first scan on my NEW

: >>>>>>>> computer

: >>>>>>>> after

: >>>>>>>> I

: >>>>>>>> had used it for only a couple of weeks.

: >>>>>>>>

: >>>>>>>> And, my first ad-aware scan last night, that stopped b4 it was

: >>>>>>>> finished

: >>>>>>>> (per

: >>>>>>>> its log, I stopped the scan.. I did not,, and hence the

: >>>>>>>> unistall,

: >>>>>>>> reinstall)

: >>>>>>>> That scan was set to "full scan" and it had taken about an hour

: >>>>>>>> before

: >>>>>>>> it

: >>>>>>>> shut down.

: >>>>>>>>

: >>>>>>>> I don't mind the time........ IF it is supposed to take that

: >>>>>>>> long. But,

: >>>>>>>> I

: >>>>>>>> need to know, because I worry that it takes too long because of

: >>>>>>>> a

: >>>>>>>> problem.

: >>>>>>>> Please let me know!!!

: >>>>>>>>

: >>>>>>>> I am fixing to run through the procedures from the mvps site

: >>>>>>>> you

: >>>>>>>> listed,

: >>>>>>>> but

: >>>>>>>> I wanted to ask those questions first.

: >>>>>>>>

: >>>>>>>> Oh......... this is happening on my new laptop. I got a router

: >>>>>>>> from

: >>>>>>>> comcast, that is connected to my desktop. Could this problem

: >>>>>>>> come from

: >>>>>>>> my

: >>>>>>>> desktop to my laptop? And, if not, do you think it is safe to

: >>>>>>>> use my

: >>>>>>>> desktop at sites where I have to use my passwords?????

: >>>>>>> </paste>

: >>>>>>>>

: >>>>>>>> "PA Bear [MS MVP]" wrote:

: >>>>>>>>

: >>>>>>>>> Chances are that you're seeing the affects of a hijackware

: >>>>>>>>> infection.

: >>>>>>>>>

: >>>>>>>>> 1. See if you can download/run the MSRT manually:

: >>>>>>>>> http://www.microsoft.com/security/malwareremove/default.mspx

: >>>>>>>>>

: >>>>>>>>> 2. Run this online scan (in safe mode w/networking, if need

: >>>>>>>>> be):

: >>>>>>>>> http://onecare.live.com/site/en-us/center/howsafe.htm

: >>>>>>>>>

: >>>>>>>>> 3. Run additional checks for hijackware, including posting

: >>>>>>>>> your

: >>>>>>>>> hijackthis

: >>>>>>>>> log to an appropriate forum.

: >>>>>>>>>

: >>>>>>>>> Checking for/Help with Hijackware

: >>>>>>>>> http://aumha.org/a/parasite.htm

: >>>>>>>>> http://aumha.org/a/quickfix.htm

: >>>>>>>>> http://aumha.net/viewtopic.php?t=5878

: >>>>>>>>> http://mvps.org/winhelp2002/unwanted.htm

: >>>>>>>>> http://inetexplorer.mvps.org/data/prevention.htm

: >>>>>>>>> http://inetexplorer.mvps.org/tshoot.html

: >>>>>>>>> http://www.mvps.org/sramesh2k/Malware_Defence.htm

: >>>>>>>>> http://defendingyourmachine2.blogspot.com/

: >>>>>>>>> http://www.elephantboycomputers.com/page2....emoving_Malware

: >>>>>>>>>

: >>>>>>>>> When all else fails, HijackThis v2.0.2

: >>>>>>>>> (http://aumha.org/downloads/hijackthis.exe) is the preferred

: >>>>>>>>> tool to

: >>>>>>>>> use

: >>>>>>>>> (in conjuction with some other utilities). HijackThis will

: >>>>>>>>> NOT

: >>>>>>>>> fix

: >>>>>>>>> anything on its own, but it will help you to both identify and

: >

:

:

Guest village idiot
Posted

Hi Dave!

 

First of all............. I do not know what a rootkit is.

 

Second..... YES, I had norton on the computer. Did not want it, but HP

would not send me a laptop w/o it, or another virus program. I did an

uninstall, but symantec stuff keeps showing up in odd places. EVERY time my

computer first starts, there is a small blank window that shows up, and I

have to close it. It is a symantec window. Can't remember how I know that.

I believe when I rebooted after I uninstalled norton, the norton window

showed for a moment, and then left the small blank window for me. I noticed

several "file missing" lines next to symantec entries on the hjt log.

 

Thanks for the info.

village idiot

 

"~BD~" wrote:

<span style="color:blue">

> PA Bear is right, I believe, about OneCare incorporating Defender and

> it's own firewall.

>

> How he knows you have a Rootkit is beyond me (unless he knows how it

> got there - food for thought!) Perhaps he'll tell you if you ask him!

> style_emoticons/

>

> I noticed this entry in your HJT log

>

> O23 - Service: Symantec Core LC - Unknown owner -

> C:PROGRA~2COMMON~1SYMANT~1CCPD-LCsymlcsvc.exe (file missing)

>

> Copy and paste that whole line into Google and explore the results you

> get (I get 151 hits!)

>

> Did you have Norton/Symantec installed on your computer before OneCare?

> --

> Dave

>

>

> "village idiot" <villageidiot@discussions.microsoft.com> wrote in

> message news:35B7884A-E287-4E39-A2A9-D96E991A1295@microsoft.com...<span style="color:green">

> > Oh nutz!!!!!!!!!!

> >

> > I have had windows live one care from the first setup of this laptop.

> > When

> > I open it, it shows that the firewall is on, the virus thing is

> > on....... all

> > systems go.....

> >

> > But, when I went to control panel security just now, it showed that

> > the

> > firewall was off. Windows defender is also off.

> >

> > When I had XP and windows one care, I remember that I was told to turn

> > off

> > windows defender because it conflicted with one care. That is on my

> > desktop...XP.

> >

> > I thought that in vista, and one care, that windows defender was

> > integrated.

> > So, do I need to turn on the firewall and windows defender through

> > control

> > panel security?

> >

> > I will wait for PA Bear to reply before I post my hjt log to the site

> > that

> > you listed.

> >

> > Thanks!

> > village idiot

> >

> > "~BD~" wrote:

> ><span style="color:darkred">

> >> Hi!

> >>

> >> I copied and pasted your HJT log into www.hijackthis.de

> >>

> >> A comment I noticed was .......

> >>

> >> "It seems that you don't use an anti-virus scanner or your scanner is

> >> not active. Only an anti-virus scanner can protect you against new

> >> viruses. You can look here for a good anti-virus scanner. "

> >>

> >> We didn't detect any active process of a firewall on your system.

> >> Reasons maybe:

> >> (1.) You are using the windows firewall or a hardware firewall.

> >> (2.) You are using a firewall of an unknown vendor.

> >> (3.) You are using a firewall, but for unknown reasons it is disabled

> >> (4.) You don't use any firewall at all.

> >> We recommend you to use a firewall. Download and install one or

> >> activate

> >> windows xp´s own one. In case you got questions or you want us to add

> >> the firewall you use to our database, contact us at our forum.

> >>

> >>

> >>

> >> Try posting your log there for yourself!

> >>

> >> --

> >> Dave

> >>

> >>

> >> "village idiot" <villageidiot@discussions.microsoft.com> wrote in

> >> message news:393652CB-642F-4BDD-9099-19A9479F4DA4@microsoft.com...

> >> > HI PA!

> >> >

> >> > AAARRRGGGHHHHHHHH and OH NO. So, I will have to do something to my

> >> > desktop

> >> > too?..... before I take care of my laptop??????

> >> >

> >> > Okay........ here is the link to my hijack log. I posted it on the

> >> > 15th. I

> >> > first posted one on Jan. 2nd, and got no response, so I did a new

> >> > hjt

> >> > on the

> >> > 15th, and reposted. Still no replies.

> >> > http://www.lavasoftsupport.com/index.php?showtopic=22914

> >> >

> >> > Will be waiting for your wonderful help. Uh, the hjt log from the

> >> > 15th was

> >> > before I cleaned the registry...... if that matters.

> >> >

> >> > Thanks so much!!!!!!!

> >> > village idiot

> >> >

> >> > "PA Bear [MS MVP]" wrote:

> >> >

> >> >> > I have had one care from the beginning. Ad-aware found the

> >> >> > first

> >> >> > and only

> >> >> > critical thing that was the PWSmapper thing. It removed it. I

> >> >> > have

> >> >> > cleaned

> >> >> > my registry. I have run onecare and ad aware everyday for weeks

> >> >> > now.

> >> >> > Nothing has worked.

> >> >>

> >> >> Please give us a link to the forum thread where you've posted your

> >> >> HijackThis log.

> >> >>

> >> >> [Think your Registry needs "cleaning" or "repairing"? Read

> >> >> http://aumha.net/viewtopic.php?t=28099 and draw your own

> >> >> conclusions.]

> >> >>

> >> >> No, the hidden Recovery/Restore partition had not been affected.

> >> >>

> >> >> > Second question is......... is it possible that my desktop

> >> >> > transferred

> >> >> > this

> >> >> > problem to my laptop? Desktop has been just as slow as my

> >> >> > laptop

> >> >> > is now,

> >> >> > for quite a while. I'm pretty sure it was s-l-o-w before I got

> >> >> > my

> >> >> > laptop.

> >> >> > Is it possible that my laptop could have "caught" something from

> >> >> > the

> >> >> > router

> >> >> > that is connected to my desktop?

> >> >>

> >> >> Yes, no question about it (cf.

> >> >> http://aumha.net/viewtopic.php?f=30&t=36886

> >> >> and http://aumha.net/viewtopic.php?f=48&t=37919).

> >> >> --

> >> >> ~PA Bear

> >> >>

> >> >> village idiot wrote:

> >> >> > Too late PA!

> >> >> >

> >> >> > I have gone through all of your articles, downloads, google

> >> >> > searches,

> >> >> > etc..

> >> >> > I have had one care from the beginning. Ad-aware found the

> >> >> > first

> >> >> > and only

> >> >> > critical thing that was the PWSmapper thing. It removed it. I

> >> >> > have

> >> >> > cleaned

> >> >> > my registry. I have run onecare and ad aware everyday for weeks

> >> >> > now.

> >> >> > Nothing has worked. My laptop still opens continuous multiple

> >> >> > windows at

> >> >> > times, about once every few days. It freezes. And, it is

> >> >> > slower

> >> >> > than my

> >> >> > first computer in 1995 that had dial up. I am using comcast

> >> >> > cable

> >> >> > with a

> >> >> > router from my desktop now.

> >> >> >

> >> >> > So, before I lose my mind, I have decided that I should probably

> >> >> > just do a

> >> >> > full recovery.

> >> >> >

> >> >> > My HP laptop is new since Aug 08. I have no important files or

> >> >> > downloads.... nothing that I cannot lose..... (other than my

> >> >> > mind).

> >> >> >

> >> >> > I have 2 major questions before I start this.

> >> >> >

> >> >> > I did not make recovery discs, so I will be doing a recovery

> >> >> > using

> >> >> > HP

> >> >> > recovery manager using the partition thingy. BIG QUESTION

> >> >> > is......... is

> >> >> > it

> >> >> > possible that whatever is causing my problems got into this

> >> >> > partition

> >> >> > recovery part of my computer??????????????

> >> >> >

> >> >> > Second question is......... is it possible that my desktop

> >> >> > transferred

> >> >> > this

> >> >> > problem to my laptop? Desktop has been just as slow as my

> >> >> > laptop

> >> >> > is now,

> >> >> > for quite a while. I'm pretty sure it was s-l-o-w before I got

> >> >> > my

> >> >> > laptop.

> >> >> > Is it possible that my laptop could have "caught" something from

> >> >> > the

> >> >> > router

> >> >> > that is connected to my desktop?

> >> >> >

> >> >> > Can't wait to hear your reply to this! hehe

> >> >> >

> >> >> > THE village idiot

> >> >> >

> >> >> >

> >> >> >

> >> >> > "PA Bear [MS MVP]" wrote:

> >> >> >

> >> >> >> Slow down, bucko! <wink>

> >> >> >>

> >> >> >> 1. You are NOT to install OneCare, just run the Safety scan

> >> >> >> here:

> >> >> >> http://onecare.live.com/site/en-us/center/howsafe.htm (I assume

> >> >> >> you

> >> >> >> already

> >> >> >> have an anti-virus application installed.

> >> >> >>

> >> >> >> In any event, should you choose to replace your current

> >> >> >> anti-virus

> >> >> >> application with OneCare, it's safe to ignore the false warning

> >> >> >> about

> >> >> >> Ad-Aware: Both can reside nicely on your machine.

> >> >> >>

> >> >> >> 2. You do NOT have to purchase Ad-Aware 2008. Just click on

> >> >> >> the

> >> >> >> green

> >> >> >> DOWNLOAD button on the left-hand side of

> >> >> >> http://www.lavasoft.com/single/trialpay.php; you'll then be

> >> >> >> redirected to

> >> >> >> the mirror site

> >> >> >> http://www.download.com/Ad-Aware-2008/3000...4-10045910.html.

> >> >> >> (Yes,

> >> >> >> the

> >> >> >> first page is a little confusing.)

> >> >> >>

> >> >> >> 3. After complete Steps #1 and #2 in my first reply, following

> >> >> >> the

> >> >> >> instructions at http://aumha.net/viewtopic.php?t=4075, then

> >> >> >> Register and

> >> >> >> begin a new thread in this forum:

> >> >> >> http://aumha.net/viewforum.php?f=30

> >> >> >>

> >> >> >> Don't try to overthink this, OK?

> >> >> >>

> >> >> >> PS: Thanks for your kind words.

> >> >> >>

> >> >> >> village idiot wrote:

> >> >> >>> OH NO!!!!!!!!!!!!! I rebooted b4 I started the processes on

> >> >> >>> mvps.org,

> >> >> >>> and

> >> >> >>> one care tells me that I need to remove ad-aware because it is

> >> >> >>> interferring

> >> >> >>> with one care, and could cause problems.

> >> >> >> <paste>

> >> >> >> Thanks so much for the input. I am still working my way

> >> >> >> through

> >> >> >> all of

> >> >> >> the

> >> >> >>> articles and advice you gave. I bought ad-aware 2008, and

> >> >> >>> evidently the

> >> >> >>> scan did not finish. So per the lavasoft folks, I uninstalled

> >> >> >>> and

> >> >> >>> reinstalled. The scan found win32.TrojanPWS.mapper

> >> >> >>> I clicked remove.

> >> >> >>>

> >> >> >>> My first big question is this.......... If this is a password

> >> >> >>> stealer,

> >> >> >>> as

> >> >> >>> i

> >> >> >>> have read here somewhere....... is it safe to continue using

> >> >> >>> my

> >> >> >>> old pws,

> >> >> >>> or

> >> >> >>> do I need to change all of my pws????!!!!!!!!!!!!!!!!

> >> >> >>>

> >> >> >>> I still have strange things happening, such as, when I request

> >> >> >>> a

> >> >> >>> pw and

> >> >> >>> it

> >> >> >>> is sent to my email, I will find in my spam folder, an email

> >> >> >>> re

> >> >> >>> "my

> >> >> >>> password

> >> >> >>> trouble" at same time I sent the request for pw. I don't open

> >> >> >>> the spam

> >> >> >>> email, I just see the first sentence, and note that the time

> >> >> >>> is

> >> >> >>> the

> >> >> >>> same.

> >> >> >>>

> >> >> >>> After the reinstall, ran a quick scan, and there were only

> >> >> >>> cookies. I

> >> >> >>> have

> >> >> >>> not run a full scan again yet. I wanted to find out

> >> >> >>> this.......</span></span></span>

Guest PA Bear [MS MVP]
Posted

While I am not going to reply to your thread

http://www.lavasoftsupport.com/index.php?showtopic=22914, I will tell you a

few things:

 

1. Norton applications (e.g., the free-trial version that came preinstalled

on your machine) are notorious for not uninstalling cleanly. After

uninstalling, one must download/run a removal tool to rid the machines of

the "leftovers" and then reboot, preferably before installing another

anti-virus application or security suite (e.g., OneCare).

 

===============

Norton Removal Tool

http://service1.symantec.com/SUPPORT/tsgen...005033108162039

[Discussion: http://windowssecrets.com/comp/080207#story1]

===============

 

2. Chances are the OneCare didn't install or isn't working properly due to

(a) the already-present infection and/or (style_emoticons/ the presence of the Norton

"leftovers."

 

3. Keeping in mind that HijackThis logs don't always tell us the whole

story, I don't see anything truly untoward in the log other than those

Norton "leftovers." So it may be worthwhile to try the following:

 

(a) download the Norton Removal Tool, saving it to your desktop;

 

(style_emoticons/ close all open applications (i.e., anything with an icon on the

taskbar);

Posted

Hi VI

 

Take a look here:

http://windowssecrets.com/2008/02/07/01-Sy...-finish-the-job

 

If you need help finding the right tool from Symantec, look here

http://service1.symantec.com/SUPPORT/tsgen...005033108162039

 

I hope this helps you.

 

--

Dave

 

 

"village idiot" <villageidiot@discussions.microsoft.com> wrote in

message news:A16F15B6-3504-4D0F-A53B-AED04E188E3C@microsoft.com...<span style="color:blue">

> Hi Dave!

>

> First of all............. I do not know what a rootkit is.

>

> Second..... YES, I had norton on the computer. Did not want it, but

> HP

> would not send me a laptop w/o it, or another virus program. I did an

> uninstall, but symantec stuff keeps showing up in odd places. EVERY

> time my

> computer first starts, there is a small blank window that shows up,

> and I

> have to close it. It is a symantec window. Can't remember how I know

> that.

> I believe when I rebooted after I uninstalled norton, the norton

> window

> showed for a moment, and then left the small blank window for me. I

> noticed

> several "file missing" lines next to symantec entries on the hjt log.

>

> Thanks for the info.

> village idiot

>

> "~BD~" wrote:

><span style="color:green">

>> PA Bear is right, I believe, about OneCare incorporating Defender and

>> it's own firewall.

>>

>> How he knows you have a Rootkit is beyond me (unless he knows how

>> it

>> got there - food for thought!) Perhaps he'll tell you if you ask

>> him!

>> style_emoticons/

>>

>> I noticed this entry in your HJT log

>>

>> O23 - Service: Symantec Core LC - Unknown owner -

>> C:PROGRA~2COMMON~1SYMANT~1CCPD-LCsymlcsvc.exe (file missing)

>>

>> Copy and paste that whole line into Google and explore the results

>> you

>> get (I get 151 hits!)

>>

>> Did you have Norton/Symantec installed on your computer before

>> OneCare?

>> --

>> Dave

>>

>>

>> "village idiot" <villageidiot@discussions.microsoft.com> wrote in

>> message news:35B7884A-E287-4E39-A2A9-D96E991A1295@microsoft.com...<span style="color:darkred">

>> > Oh nutz!!!!!!!!!!

>> >

>> > I have had windows live one care from the first setup of this

>> > laptop.

>> > When

>> > I open it, it shows that the firewall is on, the virus thing is

>> > on....... all

>> > systems go.....

>> >

>> > But, when I went to control panel security just now, it showed that

>> > the

>> > firewall was off. Windows defender is also off.

>> >

>> > When I had XP and windows one care, I remember that I was told to

>> > turn

>> > off

>> > windows defender because it conflicted with one care. That is on

>> > my

>> > desktop...XP.

>> >

>> > I thought that in vista, and one care, that windows defender was

>> > integrated.

>> > So, do I need to turn on the firewall and windows defender through

>> > control

>> > panel security?

>> >

>> > I will wait for PA Bear to reply before I post my hjt log to the

>> > site

>> > that

>> > you listed.

>> >

>> > Thanks!

>> > village idiot

>> >

>> > "~BD~" wrote:

>> >

>> >> Hi!

>> >>

>> >> I copied and pasted your HJT log into www.hijackthis.de

>> >>

>> >> A comment I noticed was .......

>> >>

>> >> "It seems that you don't use an anti-virus scanner or your scanner

>> >> is

>> >> not active. Only an anti-virus scanner can protect you against new

>> >> viruses. You can look here for a good anti-virus scanner. "

>> >>

>> >> We didn't detect any active process of a firewall on your system.

>> >> Reasons maybe:

>> >> (1.) You are using the windows firewall or a hardware firewall.

>> >> (2.) You are using a firewall of an unknown vendor.

>> >> (3.) You are using a firewall, but for unknown reasons it is

>> >> disabled

>> >> (4.) You don't use any firewall at all.

>> >> We recommend you to use a firewall. Download and install one or

>> >> activate

>> >> windows xp´s own one. In case you got questions or you want us to

>> >> add

>> >> the firewall you use to our database, contact us at our forum.

>> >>

>> >>

>> >>

>> >> Try posting your log there for yourself!

>> >>

>> >> --

>> >> Dave

>> >>

>> >>

>> >> "village idiot" <villageidiot@discussions.microsoft.com> wrote in

>> >> message news:393652CB-642F-4BDD-9099-19A9479F4DA4@microsoft.com...

>> >> > HI PA!

>> >> >

>> >> > AAARRRGGGHHHHHHHH and OH NO. So, I will have to do something to

>> >> > my

>> >> > desktop

>> >> > too?..... before I take care of my laptop??????

>> >> >

>> >> > Okay........ here is the link to my hijack log. I posted it on

>> >> > the

>> >> > 15th. I

>> >> > first posted one on Jan. 2nd, and got no response, so I did a

>> >> > new

>> >> > hjt

>> >> > on the

>> >> > 15th, and reposted. Still no replies.

>> >> > http://www.lavasoftsupport.com/index.php?showtopic=22914

>> >> >

>> >> > Will be waiting for your wonderful help. Uh, the hjt log from

>> >> > the

>> >> > 15th was

>> >> > before I cleaned the registry...... if that matters.

>> >> >

>> >> > Thanks so much!!!!!!!

>> >> > village idiot

>> >> >

>> >> > "PA Bear [MS MVP]" wrote:

>> >> >

>> >> >> > I have had one care from the beginning. Ad-aware found the

>> >> >> > first

>> >> >> > and only

>> >> >> > critical thing that was the PWSmapper thing. It removed it.

>> >> >> > I

>> >> >> > have

>> >> >> > cleaned

>> >> >> > my registry. I have run onecare and ad aware everyday for

>> >> >> > weeks

>> >> >> > now.

>> >> >> > Nothing has worked.

>> >> >>

>> >> >> Please give us a link to the forum thread where you've posted

>> >> >> your

>> >> >> HijackThis log.

>> >> >>

>> >> >> [Think your Registry needs "cleaning" or "repairing"? Read

>> >> >> http://aumha.net/viewtopic.php?t=28099 and draw your own

>> >> >> conclusions.]

>> >> >>

>> >> >> No, the hidden Recovery/Restore partition had not been

>> >> >> affected.

>> >> >>

>> >> >> > Second question is......... is it possible that my desktop

>> >> >> > transferred

>> >> >> > this

>> >> >> > problem to my laptop? Desktop has been just as slow as my

>> >> >> > laptop

>> >> >> > is now,

>> >> >> > for quite a while. I'm pretty sure it was s-l-o-w before I

>> >> >> > got

>> >> >> > my

>> >> >> > laptop.

>> >> >> > Is it possible that my laptop could have "caught" something

>> >> >> > from

>> >> >> > the

>> >> >> > router

>> >> >> > that is connected to my desktop?

>> >> >>

>> >> >> Yes, no question about it (cf.

>> >> >> http://aumha.net/viewtopic.php?f=30&t=36886

>> >> >> and http://aumha.net/viewtopic.php?f=48&t=37919).

>> >> >> --

>> >> >> ~PA Bear

>> >> >>

>> >> >> village idiot wrote:

>> >> >> > Too late PA!

>> >> >> >

>> >> >> > I have gone through all of your articles, downloads, google

>> >> >> > searches,

>> >> >> > etc..

>> >> >> > I have had one care from the beginning. Ad-aware found the

>> >> >> > first

>> >> >> > and only

>> >> >> > critical thing that was the PWSmapper thing. It removed it.

>> >> >> > I

>> >> >> > have

>> >> >> > cleaned

>> >> >> > my registry. I have run onecare and ad aware everyday for

>> >> >> > weeks

>> >> >> > now.

>> >> >> > Nothing has worked. My laptop still opens continuous

>> >> >> > multiple

>> >> >> > windows at

>> >> >> > times, about once every few days. It freezes. And, it is

>> >> >> > slower

>> >> >> > than my

>> >> >> > first computer in 1995 that had dial up. I am using comcast

>> >> >> > cable

>> >> >> > with a

>> >> >> > router from my desktop now.

>> >> >> >

>> >> >> > So, before I lose my mind, I have decided that I should

>> >> >> > probably

>> >> >> > just do a

>> >> >> > full recovery.

>> >> >> >

>> >> >> > My HP laptop is new since Aug 08. I have no important files

>> >> >> > or

>> >> >> > downloads.... nothing that I cannot lose..... (other than my

>> >> >> > mind).

>> >> >> >

>> >> >> > I have 2 major questions before I start this.

>> >> >> >

>> >> >> > I did not make recovery discs, so I will be doing a recovery

>> >> >> > using

>> >> >> > HP

>> >> >> > recovery manager using the partition thingy. BIG QUESTION

>> >> >> > is......... is

>> >> >> > it

>> >> >> > possible that whatever is causing my problems got into this

>> >> >> > partition

>> >> >> > recovery part of my computer??????????????

>> >> >> >

>> >> >> > Second question is......... is it possible that my desktop

>> >> >> > transferred

>> >> >> > this

>> >> >> > problem to my laptop? Desktop has been just as slow as my

>> >> >> > laptop

>> >> >> > is now,

>> >> >> > for quite a while. I'm pretty sure it was s-l-o-w before I

>> >> >> > got

>> >> >> > my

>> >> >> > laptop.

>> >> >> > Is it possible that my laptop could have "caught" something

>> >> >> > from

>> >> >> > the

>> >> >> > router

>> >> >> > that is connected to my desktop?

>> >> >> >

>> >> >> > Can't wait to hear your reply to this! hehe

>> >> >> >

>> >> >> > THE village idiot

>> >> >> >

>> >> >> >

>> >> >> >

>> >> >> > "PA Bear [MS MVP]" wrote:

>> >> >> >

>> >> >> >> Slow down, bucko! <wink>

>> >> >> >>

>> >> >> >> 1. You are NOT to install OneCare, just run the Safety scan

>> >> >> >> here:

>> >> >> >> http://onecare.live.com/site/en-us/center/howsafe.htm (I

>> >> >> >> assume

>> >> >> >> you

>> >> >> >> already

>> >> >> >> have an anti-virus application installed.

>> >> >> >>

>> >> >> >> In any event, should you choose to replace your current

>> >> >> >> anti-virus

>> >> >> >> application with OneCare, it's safe to ignore the false

>> >> >> >> warning

>> >> >> >> about

>> >> >> >> Ad-Aware: Both can reside nicely on your machine.

>> >> >> >>

>> >> >> >> 2. You do NOT have to purchase Ad-Aware 2008. Just click on

>> >> >> >> the

>> >> >> >> green

>> >> >> >> DOWNLOAD button on the left-hand side of

>> >> >> >> http://www.lavasoft.com/single/trialpay.php; you'll then be

>> >> >> >> redirected to

>> >> >> >> the mirror site

>> >> >> >> http://www.download.com/Ad-Aware-2008/3000...4-10045910.html.

>> >> >> >> (Yes,

>> >> >> >> the

>> >> >> >> first page is a little confusing.)

>> >> >> >>

>> >> >> >> 3. After complete Steps #1 and #2 in my first reply,

>> >> >> >> following

>> >> >> >> the

>> >> >> >> instructions at http://aumha.net/viewtopic.php?t=4075, then

>> >> >> >> Register and

>> >> >> >> begin a new thread in this forum:

>> >> >> >> http://aumha.net/viewforum.php?f=30

>> >> >> >>

>> >> >> >> Don't try to overthink this, OK?

>> >> >> >>

>> >> >> >> PS: Thanks for your kind words.

>> >> >> >>

>> >> >> >> village idiot wrote:

>> >> >> >>> OH NO!!!!!!!!!!!!! I rebooted b4 I started the processes

>> >> >> >>> on

>> >> >> >>> mvps.org,

>> >> >> >>> and

>> >> >> >>> one care tells me that I need to remove ad-aware because it

>> >> >> >>> is

>> >> >> >>> interferring

>> >> >> >>> with one care, and could cause problems.

>> >> >> >> <paste>

>> >> >> >> Thanks so much for the input. I am still working my way

>> >> >> >> through

>> >> >> >> all of

>> >> >> >> the

>> >> >> >>> articles and advice you gave. I bought ad-aware 2008, and

>> >> >> >>> evidently the

>> >> >> >>> scan did not finish. So per the lavasoft folks, I

>> >> >> >>> uninstalled

>> >> >> >>> and

>> >> >> >>> reinstalled. The scan found win32.TrojanPWS.mapper

>> >> >> >>> I clicked remove.

>> >> >> >>>

>> >> >> >>> My first big question is this.......... If this is a

>> >> >> >>> password

>> >> >> >>> stealer,

>> >> >> >>> as

>> >> >> >>> i

>> >> >> >>> have read here somewhere....... is it safe to continue

>> >> >> >>> using

>> >> >> >>> my

>> >> >> >>> old pws,

>> >> >> >>> or

>> >> >> >>> do I need to change all of my pws????!!!!!!!!!!!!!!!!

>> >> >> >>>

>> >> >> >>> I still have strange things happening, such as, when I

>> >> >> >>> request

>> >> >> >>> a

>> >> >> >>> pw and

>> >> >> >>> it

>> >> >> >>> is sent to my email, I will find in my spam folder, an

>> >> >> >>> email

>> >> >> >>> re

>> >> >> >>> "my

>> >> >> >>> password

>> >> >> >>> trouble" at same time I sent the request for pw. I don't

>> >> >> >>> open

>> >> >> >>> the spam

>> >> >> >>> email, I just see the first sentence, and note that the

>> >> >> >>> time

>> >> >> >>> is

>> >> >> >>> the

>> >> >> >>> same.

>> >> >> >>>

>> >> >> >>> After the reinstall, ran a quick scan, and there were only

>> >> >> >>> cookies. I

>> >> >> >>> have

>> >> >> >>> not run a full scan again yet. I wanted to find out

>> >> >> >>> this....... </span></span></span>

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