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Enhanced On-Access Anti-Malware Protection stopped working


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Posted

Hello everyone

 

My OS is Windows Vista Premium Home Edition 32 Bits. I'm working with this

OS since I have bought my recent PC, about one year ago. Besides a good

antivirus and firewall always updated and activated, my Windows is also

updated. Same thing to Windows Defender.

About 15-20 days from now, when I log to my PC as an administrator, it

appears, a few minutes later, a message in my desktop saying that Enhanced

On-Access Anti-Malware Protection stopped working. It gives me two options:

close the dialog box or look at the Internet for solutions. I don't know what

this is, so I choose to close the box.

 

Can you help out with this?

What kind of problem is this and what might have caused it?

Here's more details regarding this problem:

 

 

Name of the Event of the problem: APPCRASH

Aplication name: AVENGINE.EXE

Aplication version: 2.1.29.0

Carimbo de Data/Hora da Aplicação: 468e2cc5

Name of the Model with fails: pskscs.dll

Version of the failing model: 1.4.3.30

Carimbo de Data/Hora do Módulo com Falhas: 469ddbdb

Exception Code: c0000005

Desvio de Excepção: 00026f48

Versão do SO: 6.0.6000.2.0.0.768.3

ID de Região: 2070

Informações Adicionais 1: a743

Informações Adicionais 2: b4243b2b695c85b0cfbb26ee26cb0b3e

Informações Adicionais 3: c7fa

Informações Adicionais 4: 9b83326186aec212c406c4ddca14e06b

 

My OS is in Portuguese (European); some of the expressions I wasn't able to

find a appropriate translaction to portuguese. I'm sorry...

 

And another detail: this only happens when I'm logged as an administrator.

In the other user accounts this does not happen.

 

I'm sorry for my Giant post...

Thanks in advance

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Posted

Carla wrote:

<span style="color:blue">

> Hello everyone

>

> My OS is Windows Vista Premium Home Edition 32 Bits. I'm working with this

> OS since I have bought my recent PC, about one year ago. Besides a good

> antivirus and firewall always updated and activated, my Windows is also

> updated. Same thing to Windows Defender.

> About 15-20 days from now, when I log to my PC as an administrator, it

> appears, a few minutes later, a message in my desktop saying that Enhanced

> On-Access Anti-Malware Protection stopped working. It gives me two

> options: close the dialog box or look at the Internet for solutions. I

> don't know what this is, so I choose to close the box.

>

> Can you help out with this?

> What kind of problem is this and what might have caused it?

> Here's more details regarding this problem:

>

>

> Name of the Event of the problem: APPCRASH

> Aplication name: AVENGINE.EXE</span>

<span style="color:blue">

> My OS is in Portuguese (European); some of the expressions I wasn't able

> to find a appropriate translaction to portuguese. I'm sorry...

>

> And another detail: this only happens when I'm logged as an administrator.

> In the other user accounts this does not happen.</span>

 

Your Panda Antivirus is having difficulties. Contact their tech support or

try uninstalling/reinstalling Panda. It would also be wise to do the normal

scanning for malware to make sure that isn't the reason for the damage to

Panda.

 

http://www.elephantboycomputers.com/page2....emoving_Malware

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

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