Guest fargogirl Posted January 15, 2009 Posted January 15, 2009 someone please help before i chuck my laptop out into the snowbank! i cannot get this update to install - i've tried twice now. i have vista ultimate 32. i keep getting error 80073712 - which doesn't really tell me what's happening. i had issues trying to install the internet explorer update a while back. finally i just resorted to using the beta version of ie 8. i don't know if this is in any way related to the issue i'm now having - but thought i would include it just in case it helps. Quote
Guest Peter Foldes Posted January 15, 2009 Posted January 15, 2009 Description of the CheckSUR update for Windows Vista and for Windows Vista for x64-based systems http://support.microsoft.com/kb/947821 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT. Windows Update file corruption. and/or Reinstall the Windows Update Agent A new version of the Windows Update Agent is available http://support.microsoft.com/kb/946928 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com...<span style="color:blue"> > someone please help before i chuck my laptop out into the snowbank! i cannot > get this update to install - i've tried twice now. i have vista ultimate 32. > i keep getting error 80073712 - which doesn't really tell me what's happening. > > i had issues trying to install the internet explorer update a while back. > finally i just resorted to using the beta version of ie 8. i don't know if > this is in any way related to the issue i'm now having - but thought i would > include it just in case it helps. > > </span> Quote
Guest fargogirl Posted January 15, 2009 Posted January 15, 2009 I reinstalled the Windows Update Agent and continue to get the same error. "Peter Foldes" wrote: <span style="color:blue"> > > Description of the CheckSUR update for Windows Vista and for Windows Vista for > x64-based > systems > http://support.microsoft.com/kb/947821 > > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT. > > Windows Update file corruption. > > and/or > > Reinstall the Windows Update Agent > > A new version of the Windows Update Agent is available > http://support.microsoft.com/kb/946928 > > > -- > Peter > > Please Reply to Newsgroup for the benefit of others > Requests for assistance by email can not and will not be acknowledged. > > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com...<span style="color:green"> > > someone please help before i chuck my laptop out into the snowbank! i cannot > > get this update to install - i've tried twice now. i have vista ultimate 32. > > i keep getting error 80073712 - which doesn't really tell me what's happening. > > > > i had issues trying to install the internet explorer update a while back. > > finally i just resorted to using the beta version of ie 8. i don't know if > > this is in any way related to the issue i'm now having - but thought i would > > include it just in case it helps. > > > > </span> > > </span> Quote
Guest fargogirl Posted January 15, 2009 Posted January 15, 2009 i ran the system file checker tool (sfc/scannow - see http://support.microsoft.com/kb/929833). obviously files somewhere are corrupt. i've got the text log and will go through it to see what files need to be fixed. hopefully this fixes the issue. "fargogirl" wrote: <span style="color:blue"> > I reinstalled the Windows Update Agent and continue to get the same error. > > "Peter Foldes" wrote: > <span style="color:green"> > > > > Description of the CheckSUR update for Windows Vista and for Windows Vista for > > x64-based > > systems > > http://support.microsoft.com/kb/947821 > > > > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT. > > > > Windows Update file corruption. > > > > and/or > > > > Reinstall the Windows Update Agent > > > > A new version of the Windows Update Agent is available > > http://support.microsoft.com/kb/946928 > > > > > > -- > > Peter > > > > Please Reply to Newsgroup for the benefit of others > > Requests for assistance by email can not and will not be acknowledged. > > > > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message > > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com...<span style="color:darkred"> > > > someone please help before i chuck my laptop out into the snowbank! i cannot > > > get this update to install - i've tried twice now. i have vista ultimate 32. > > > i keep getting error 80073712 - which doesn't really tell me what's happening. > > > > > > i had issues trying to install the internet explorer update a while back. > > > finally i just resorted to using the beta version of ie 8. i don't know if > > > this is in any way related to the issue i'm now having - but thought i would > > > include it just in case it helps. > > > > > > </span> > > > > </span></span> Quote
Guest Rob Talley Posted January 15, 2009 Posted January 15, 2009 On Wed, 14 Jan 2009 21:39:00 -0800, fargogirl <fargogirl@discussions.microsoft.com> wrote: <span style="color:blue"> >i ran the system file checker tool (sfc/scannow - see >http://support.microsoft.com/kb/929833). obviously files somewhere are >corrupt. i've got the text log and will go through it to see what files need >to be fixed. hopefully this fixes the issue.</span> "sfc /scannow" is supposed to automatically fix what's needed. <span style="color:blue"> >"fargogirl" wrote: ><span style="color:green"> >> I reinstalled the Windows Update Agent and continue to get the same error. >> >> "Peter Foldes" wrote: >> <span style="color:darkred"> >> > >> > Description of the CheckSUR update for Windows Vista and for Windows Vista for >> > x64-based >> > systems >> > http://support.microsoft.com/kb/947821 >> > >> > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT. >> > >> > Windows Update file corruption. >> > >> > and/or >> > >> > Reinstall the Windows Update Agent >> > >> > A new version of the Windows Update Agent is available >> > http://support.microsoft.com/kb/946928 >> > >> > >> > -- >> > Peter >> > >> > Please Reply to Newsgroup for the benefit of others >> > Requests for assistance by email can not and will not be acknowledged. >> > >> > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message >> > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com... >> > > someone please help before i chuck my laptop out into the snowbank! i cannot >> > > get this update to install - i've tried twice now. i have vista ultimate 32. >> > > i keep getting error 80073712 - which doesn't really tell me what's happening. >> > > >> > > i had issues trying to install the internet explorer update a while back. >> > > finally i just resorted to using the beta version of ie 8. i don't know if >> > > this is in any way related to the issue i'm now having - but thought i would >> > > include it just in case it helps. >> > > >> > > >> > >> > </span></span></span> Quote
Guest Mick Murphy Posted January 15, 2009 Posted January 15, 2009 http://support.microsoft.com/kb/957310 If all else fails, try method 3 here. -- Mad Mike "fargogirl" wrote: <span style="color:blue"> > i ran the system file checker tool (sfc/scannow - see > http://support.microsoft.com/kb/929833). obviously files somewhere are > corrupt. i've got the text log and will go through it to see what files need > to be fixed. hopefully this fixes the issue. > > "fargogirl" wrote: > <span style="color:green"> > > I reinstalled the Windows Update Agent and continue to get the same error. > > > > "Peter Foldes" wrote: > > <span style="color:darkred"> > > > > > > Description of the CheckSUR update for Windows Vista and for Windows Vista for > > > x64-based > > > systems > > > http://support.microsoft.com/kb/947821 > > > > > > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT. > > > > > > Windows Update file corruption. > > > > > > and/or > > > > > > Reinstall the Windows Update Agent > > > > > > A new version of the Windows Update Agent is available > > > http://support.microsoft.com/kb/946928 > > > > > > > > > -- > > > Peter > > > > > > Please Reply to Newsgroup for the benefit of others > > > Requests for assistance by email can not and will not be acknowledged. > > > > > > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message > > > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com... > > > > someone please help before i chuck my laptop out into the snowbank! i cannot > > > > get this update to install - i've tried twice now. i have vista ultimate 32. > > > > i keep getting error 80073712 - which doesn't really tell me what's happening. > > > > > > > > i had issues trying to install the internet explorer update a while back. > > > > finally i just resorted to using the beta version of ie 8. i don't know if > > > > this is in any way related to the issue i'm now having - but thought i would > > > > include it just in case it helps. > > > > > > > > > > > > > > </span></span></span> Quote
Guest Mark H Posted January 15, 2009 Posted January 15, 2009 Not always. See link below on how to read the log file for files that "Could not be repaired." http://support.microsoft.com/kb/929833 "Rob Talley" <rjtalley@invalid.invalid> wrote in message news:bcktm4548dmavs67h3hado6etscbnj3qsp@4ax.com...<span style="color:blue"> > On Wed, 14 Jan 2009 21:39:00 -0800, fargogirl > <fargogirl@discussions.microsoft.com> wrote: ><span style="color:green"> > >i ran the system file checker tool (sfc/scannow - see > >http://support.microsoft.com/kb/929833). obviously files somewhere are > >corrupt. i've got the text log and will go through it to see what files</span></span> need<span style="color:blue"><span style="color:green"> > >to be fixed. hopefully this fixes the issue.</span> > > "sfc /scannow" is supposed to automatically fix what's needed. ><span style="color:green"> > >"fargogirl" wrote: > ><span style="color:darkred"> > >> I reinstalled the Windows Update Agent and continue to get the same</span></span></span> error.<span style="color:blue"><span style="color:green"><span style="color:darkred"> > >> > >> "Peter Foldes" wrote: > >> > >> > > >> > Description of the CheckSUR update for Windows Vista and for Windows</span></span></span> Vista for<span style="color:blue"><span style="color:green"><span style="color:darkred"> > >> > x64-based > >> > systems > >> > http://support.microsoft.com/kb/947821 > >> > > >> > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT. > >> > > >> > Windows Update file corruption. > >> > > >> > and/or > >> > > >> > Reinstall the Windows Update Agent > >> > > >> > A new version of the Windows Update Agent is available > >> > http://support.microsoft.com/kb/946928 > >> > > >> > > >> > -- > >> > Peter > >> > > >> > Please Reply to Newsgroup for the benefit of others > >> > Requests for assistance by email can not and will not be</span></span></span> acknowledged.<span style="color:blue"><span style="color:green"><span style="color:darkred"> > >> > > >> > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message > >> > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com... > >> > > someone please help before i chuck my laptop out into the snowbank!</span></span></span> i cannot<span style="color:blue"><span style="color:green"><span style="color:darkred"> > >> > > get this update to install - i've tried twice now. i have vista</span></span></span> ultimate 32.<span style="color:blue"><span style="color:green"><span style="color:darkred"> > >> > > i keep getting error 80073712 - which doesn't really tell me what's</span></span></span> happening.<span style="color:blue"><span style="color:green"><span style="color:darkred"> > >> > > > >> > > i had issues trying to install the internet explorer update a while</span></span></span> back.<span style="color:blue"><span style="color:green"><span style="color:darkred"> > >> > > finally i just resorted to using the beta version of ie 8. i don't</span></span></span> know if<span style="color:blue"><span style="color:green"><span style="color:darkred"> > >> > > this is in any way related to the issue i'm now having - but</span></span></span> thought i would<span style="color:blue"><span style="color:green"><span style="color:darkred"> > >> > > include it just in case it helps. > >> > > > >> > > > >> > > >> ></span></span></span> Quote
Guest Rob Talley Posted January 15, 2009 Posted January 15, 2009 On Thu, 15 Jan 2009 08:14:10 -0600, "Mark H" <jmhonzell@nospam.comcast.net> wrote: <span style="color:blue"> >Not always. >See link below on how to read the log file for files that "Could not be >repaired." >http://support.microsoft.com/kb/929833</span> I know that. But the OP appeared to be thinking that "sfc /scannow" ONLY produced a log and that fixes had to be made based on that log. Maybe it was just me.... <shrugs shoulders> <span style="color:blue"> > >"Rob Talley" <rjtalley@invalid.invalid> wrote in message >news:bcktm4548dmavs67h3hado6etscbnj3qsp@4ax.com...<span style="color:green"> >> On Wed, 14 Jan 2009 21:39:00 -0800, fargogirl >> <fargogirl@discussions.microsoft.com> wrote: >><span style="color:darkred"> >> >i ran the system file checker tool (sfc/scannow - see >> >http://support.microsoft.com/kb/929833). obviously files somewhere are >> >corrupt. i've got the text log and will go through it to see what files</span></span> >need<span style="color:green"><span style="color:darkred"> >> >to be fixed. hopefully this fixes the issue.</span> >> >> "sfc /scannow" is supposed to automatically fix what's needed. >><span style="color:darkred"> >> >"fargogirl" wrote: >> > >> >> I reinstalled the Windows Update Agent and continue to get the same</span></span> >error.<span style="color:green"><span style="color:darkred"> >> >> >> >> "Peter Foldes" wrote: >> >> >> >> > >> >> > Description of the CheckSUR update for Windows Vista and for Windows</span></span> >Vista for<span style="color:green"><span style="color:darkred"> >> >> > x64-based >> >> > systems >> >> > http://support.microsoft.com/kb/947821 >> >> > >> >> > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT. >> >> > >> >> > Windows Update file corruption. >> >> > >> >> > and/or >> >> > >> >> > Reinstall the Windows Update Agent >> >> > >> >> > A new version of the Windows Update Agent is available >> >> > http://support.microsoft.com/kb/946928 >> >> > >> >> > >> >> > -- >> >> > Peter >> >> > >> >> > Please Reply to Newsgroup for the benefit of others >> >> > Requests for assistance by email can not and will not be</span></span> >acknowledged.<span style="color:green"><span style="color:darkred"> >> >> > >> >> > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message >> >> > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com... >> >> > > someone please help before i chuck my laptop out into the snowbank!</span></span> >i cannot<span style="color:green"><span style="color:darkred"> >> >> > > get this update to install - i've tried twice now. i have vista</span></span> >ultimate 32.<span style="color:green"><span style="color:darkred"> >> >> > > i keep getting error 80073712 - which doesn't really tell me what's</span></span> >happening.<span style="color:green"><span style="color:darkred"> >> >> > > >> >> > > i had issues trying to install the internet explorer update a while</span></span> >back.<span style="color:green"><span style="color:darkred"> >> >> > > finally i just resorted to using the beta version of ie 8. i don't</span></span> >know if<span style="color:green"><span style="color:darkred"> >> >> > > this is in any way related to the issue i'm now having - but</span></span> >thought i would<span style="color:green"><span style="color:darkred"> >> >> > > include it just in case it helps. >> >> > > >> >> > > >> >> > >> >> ></span></span> ></span> Quote
Guest fargogirl Posted January 16, 2009 Posted January 16, 2009 i really hope i don't have to go that route. we'll see. "Mick Murphy" wrote: <span style="color:blue"> > http://support.microsoft.com/kb/957310 > > If all else fails, try method 3 here. > -- > Mad Mike > > > "fargogirl" wrote: > <span style="color:green"> > > i ran the system file checker tool (sfc/scannow - see > > http://support.microsoft.com/kb/929833). obviously files somewhere are > > corrupt. i've got the text log and will go through it to see what files need > > to be fixed. hopefully this fixes the issue. > > > > "fargogirl" wrote: > > <span style="color:darkred"> > > > I reinstalled the Windows Update Agent and continue to get the same error. > > > > > > "Peter Foldes" wrote: > > > > > > > > > > > Description of the CheckSUR update for Windows Vista and for Windows Vista for > > > > x64-based > > > > systems > > > > http://support.microsoft.com/kb/947821 > > > > > > > > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT. > > > > > > > > Windows Update file corruption. > > > > > > > > and/or > > > > > > > > Reinstall the Windows Update Agent > > > > > > > > A new version of the Windows Update Agent is available > > > > http://support.microsoft.com/kb/946928 > > > > > > > > > > > > -- > > > > Peter > > > > > > > > Please Reply to Newsgroup for the benefit of others > > > > Requests for assistance by email can not and will not be acknowledged. > > > > > > > > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message > > > > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com... > > > > > someone please help before i chuck my laptop out into the snowbank! i cannot > > > > > get this update to install - i've tried twice now. i have vista ultimate 32. > > > > > i keep getting error 80073712 - which doesn't really tell me what's happening. > > > > > > > > > > i had issues trying to install the internet explorer update a while back. > > > > > finally i just resorted to using the beta version of ie 8. i don't know if > > > > > this is in any way related to the issue i'm now having - but thought i would > > > > > include it just in case it helps. > > > > > > > > > > > > > > > > > > </span></span></span> Quote
Guest fargogirl Posted January 16, 2009 Posted January 16, 2009 i am aware that sfc/scannow does fix some of the issues itself. as for the log...it pulled up quite a few files that it could not fix. probably about 10-20. i'm really hoping that corrupt files do not become an everyday issue and if anyone has any ideas on how i can prevent this from happening again...well, the help would be much appreciated. "Rob Talley" wrote: <span style="color:blue"> > On Thu, 15 Jan 2009 08:14:10 -0600, "Mark H" > <jmhonzell@nospam.comcast.net> wrote: > <span style="color:green"> > >Not always. > >See link below on how to read the log file for files that "Could not be > >repaired." > >http://support.microsoft.com/kb/929833</span> > > I know that. But the OP appeared to be thinking that "sfc /scannow" > ONLY produced a log and that fixes had to be made based on that log. > > Maybe it was just me.... <shrugs shoulders> > <span style="color:green"> > > > >"Rob Talley" <rjtalley@invalid.invalid> wrote in message > >news:bcktm4548dmavs67h3hado6etscbnj3qsp@4ax.com...<span style="color:darkred"> > >> On Wed, 14 Jan 2009 21:39:00 -0800, fargogirl > >> <fargogirl@discussions.microsoft.com> wrote: > >> > >> >i ran the system file checker tool (sfc/scannow - see > >> >http://support.microsoft.com/kb/929833). obviously files somewhere are > >> >corrupt. i've got the text log and will go through it to see what files</span> > >need<span style="color:darkred"> > >> >to be fixed. hopefully this fixes the issue. > >> > >> "sfc /scannow" is supposed to automatically fix what's needed. > >> > >> >"fargogirl" wrote: > >> > > >> >> I reinstalled the Windows Update Agent and continue to get the same</span> > >error.<span style="color:darkred"> > >> >> > >> >> "Peter Foldes" wrote: > >> >> > >> >> > > >> >> > Description of the CheckSUR update for Windows Vista and for Windows</span> > >Vista for<span style="color:darkred"> > >> >> > x64-based > >> >> > systems > >> >> > http://support.microsoft.com/kb/947821 > >> >> > > >> >> > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT. > >> >> > > >> >> > Windows Update file corruption. > >> >> > > >> >> > and/or > >> >> > > >> >> > Reinstall the Windows Update Agent > >> >> > > >> >> > A new version of the Windows Update Agent is available > >> >> > http://support.microsoft.com/kb/946928 > >> >> > > >> >> > > >> >> > -- > >> >> > Peter > >> >> > > >> >> > Please Reply to Newsgroup for the benefit of others > >> >> > Requests for assistance by email can not and will not be</span> > >acknowledged.<span style="color:darkred"> > >> >> > > >> >> > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message > >> >> > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com... > >> >> > > someone please help before i chuck my laptop out into the snowbank!</span> > >i cannot<span style="color:darkred"> > >> >> > > get this update to install - i've tried twice now. i have vista</span> > >ultimate 32.<span style="color:darkred"> > >> >> > > i keep getting error 80073712 - which doesn't really tell me what's</span> > >happening.<span style="color:darkred"> > >> >> > > > >> >> > > i had issues trying to install the internet explorer update a while</span> > >back.<span style="color:darkred"> > >> >> > > finally i just resorted to using the beta version of ie 8. i don't</span> > >know if<span style="color:darkred"> > >> >> > > this is in any way related to the issue i'm now having - but</span> > >thought i would<span style="color:darkred"> > >> >> > > include it just in case it helps. > >> >> > > > >> >> > > > >> >> > > >> >> ></span> > ></span> > </span> Quote
Guest fargogirl Posted January 16, 2009 Posted January 16, 2009 i just checked the event viewer and the following warning was there: Windows Servicing identified that package KB958687(Security Update) is not applicable for this system. event id 4374 i looked up the event id online and one of the steps was to check the last error in the cbs log for applicability4. if applicability4 is there, it means the update is applicable to your system. if it's not there, it means the update is not applicable. i didn't see it in the log. does this mean the update is not applicable to me? seems kind of odd... Quote
Guest Bill Sanderson Posted January 16, 2009 Posted January 16, 2009 I can think of several things you might do to test this question: 1) you could use a different tool to test whether your system needs the patch--Microsoft's Microsoft Baseline Security Analyzer 2.1 (mbsa 2.1) is one you might already have on hand, Secunia's PSI tool would be another. 2) you could look at the KB for this patch and do a manual compare of the specific file details described in the KB article to see how they compare to those found on your system: http://support.microsoft.com/kb/958687 "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message news:2E96F5DA-F478-4047-A9FD-D030082347DC@microsoft.com...<span style="color:blue"> > i just checked the event viewer and the following warning was there: > > Windows Servicing identified that package KB958687(Security Update) is not > applicable for this system. > > event id 4374 > > i looked up the event id online and one of the steps was to check the last > error in the cbs log for applicability4. if applicability4 is there, it means > the update is applicable to your system. if it's not there, it means the > update is not applicable. i didn't see it in the log. does this mean the > update is not applicable to me? seems kind of odd... > ></span> -- Quote
Guest Mark H Posted January 16, 2009 Posted January 16, 2009 No insult intended. Just clarifying for fargogirl and providing instructions on reading the file. Attached to your post to stay in context. "Rob Talley" <rjtalley@invalid.invalid> wrote in message news:h8uum4pr2mslsi0b6jas8aqrqa9uor1s1a@4ax.com...<span style="color:blue"> > On Thu, 15 Jan 2009 08:14:10 -0600, "Mark H" > <jmhonzell@nospam.comcast.net> wrote: ><span style="color:green"> > >Not always. > >See link below on how to read the log file for files that "Could not be > >repaired." > >http://support.microsoft.com/kb/929833</span> > > I know that. But the OP appeared to be thinking that "sfc /scannow" > ONLY produced a log and that fixes had to be made based on that log. > > Maybe it was just me.... <shrugs shoulders> ><span style="color:green"> > > > >"Rob Talley" <rjtalley@invalid.invalid> wrote in message > >news:bcktm4548dmavs67h3hado6etscbnj3qsp@4ax.com...<span style="color:darkred"> > >> On Wed, 14 Jan 2009 21:39:00 -0800, fargogirl > >> <fargogirl@discussions.microsoft.com> wrote: > >> > >> >i ran the system file checker tool (sfc/scannow - see > >> >http://support.microsoft.com/kb/929833). obviously files somewhere are > >> >corrupt. i've got the text log and will go through it to see what</span></span></span> files<span style="color:blue"><span style="color:green"> > >need<span style="color:darkred"> > >> >to be fixed. hopefully this fixes the issue. > >> > >> "sfc /scannow" is supposed to automatically fix what's needed. > >> > >> >"fargogirl" wrote: > >> > > >> >> I reinstalled the Windows Update Agent and continue to get the same</span> > >error.<span style="color:darkred"> > >> >> > >> >> "Peter Foldes" wrote: > >> >> > >> >> > > >> >> > Description of the CheckSUR update for Windows Vista and for</span></span></span> Windows<span style="color:blue"><span style="color:green"> > >Vista for<span style="color:darkred"> > >> >> > x64-based > >> >> > systems > >> >> > http://support.microsoft.com/kb/947821 > >> >> > > >> >> > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT. > >> >> > > >> >> > Windows Update file corruption. > >> >> > > >> >> > and/or > >> >> > > >> >> > Reinstall the Windows Update Agent > >> >> > > >> >> > A new version of the Windows Update Agent is available > >> >> > http://support.microsoft.com/kb/946928 > >> >> > > >> >> > > >> >> > -- > >> >> > Peter > >> >> > > >> >> > Please Reply to Newsgroup for the benefit of others > >> >> > Requests for assistance by email can not and will not be</span> > >acknowledged.<span style="color:darkred"> > >> >> > > >> >> > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message > >> >> > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com... > >> >> > > someone please help before i chuck my laptop out into the</span></span></span> snowbank!<span style="color:blue"><span style="color:green"> > >i cannot<span style="color:darkred"> > >> >> > > get this update to install - i've tried twice now. i have vista</span> > >ultimate 32.<span style="color:darkred"> > >> >> > > i keep getting error 80073712 - which doesn't really tell me</span></span></span> what's<span style="color:blue"><span style="color:green"> > >happening.<span style="color:darkred"> > >> >> > > > >> >> > > i had issues trying to install the internet explorer update a</span></span></span> while<span style="color:blue"><span style="color:green"> > >back.<span style="color:darkred"> > >> >> > > finally i just resorted to using the beta version of ie 8. i</span></span></span> don't<span style="color:blue"><span style="color:green"> > >know if<span style="color:darkred"> > >> >> > > this is in any way related to the issue i'm now having - but</span> > >thought i would<span style="color:darkred"> > >> >> > > include it just in case it helps. > >> >> > > > >> >> > > > >> >> > > >> >> ></span> > ></span></span> Quote
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