Guest Jan Posted January 19, 2009 Posted January 19, 2009 although my account type is listed as computer administrator, when attempying to change some of my start-up items under msconfig, the computer keeps telling me that I must be an administrator to make changes and blocks anything I do. How do I get through? -- Jan Quote
Guest Malke Posted January 20, 2009 Posted January 20, 2009 Jan wrote: <span style="color:blue"> > although my account type is listed as computer administrator, when > attempying to change some of my start-up items under msconfig, the > computer keeps telling me that I must be an administrator to make changes > and blocks anything I do. How do I get through?</span> What operating system (and Service Pack level) are you running? Is this a standalone (or Workgroup) computer or a domain member? The First Question Of Troubleshooting: If the problem is new, what changed between the time things worked and the time they didn't? The Second Question of Windows Troubleshooting: what is the malware/virus status of the machine? If you think it is clean, what programs (and versions) did you use to determine this? Be sure the computer is clean: http://www.elephantboycomputers.com/page2....emoving_Malware Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ Quote
Guest Jan Posted January 23, 2009 Posted January 23, 2009 My computer is a Dell XPS400 running Windows XP 2004 with service pack 3. I have McAffee Security center and it shows that all is well. My main problem is that my computer starts up VERY SLOW. I have been told that I have way too many programs running at start up and to go to msconfig and look at the start up tab. I have 36 items listed that are all checked, and I have no idea what most of them are. There are a few, however that I recognize and knew that I don't need at start up. I unchecked them, clicked apply and ok, but then a window comes up telling me that I must first log on as an administor. My husband and I are both listed as computer administrators, as I re-checked to make sure before trying again. I have spent a few hours reading sections under the HELP and Support Center menu and have tried repeatedly to uncheck thoses items under the start up tab in msconfig, and always get the same results. It will, however run in the selective start up mode, but seems to be taking even longer than before to do things on the computer. I log on with a password every time I get on the computer, as do my husband and 2 children. This is just a single computer, in our home, for home use. PLEASE tell me what I am doing wrong. Sorry about taking so long to anwser back, but my adult son came to visit for a few days from out of town. Then when I DID get online and received the email message that I had a response, I clicked on the hyperlink, and nothing happened. I tried again the next day with no response again, then tried to figure out if there was some other way I was supposed to retrieve your response. I gave up, but tried again today, and this time, IT WORKED!!! Not sure why it wouldn't let me hyperlink before. THANK-YOU FOR BEING SO GRACIOUS WITH YOUR TIME AND TALENTS............... Jan -- Jan "Malke" wrote: <span style="color:blue"> > Jan wrote: > <span style="color:green"> > > although my account type is listed as computer administrator, when > > attempying to change some of my start-up items under msconfig, the > > computer keeps telling me that I must be an administrator to make changes > > and blocks anything I do. How do I get through?</span> > > What operating system (and Service Pack level) are you running? Is this a > standalone (or Workgroup) computer or a domain member? > > The First Question Of Troubleshooting: If the problem is new, what changed > between the time things worked and the time they didn't? > > The Second Question of Windows Troubleshooting: what is the malware/virus > status of the machine? If you think it is clean, what programs (and > versions) did you use to determine this? > > Be sure the computer is clean: > http://www.elephantboycomputers.com/page2....emoving_Malware > > Malke > -- > MS-MVP > Elephant Boy Computers - Don't Panic! > FAQ - http://www.elephantboycomputers.com/#FAQ > > </span> Quote
Guest Malke Posted January 23, 2009 Posted January 23, 2009 Jan wrote: <span style="color:blue"> > My computer is a Dell XPS400 running Windows XP 2004 with service pack 3. > I > have McAffee Security center and it shows that all is well. My main > problem > is that my computer starts up VERY SLOW. I have been told that I have way > too many programs running at start up and to go to msconfig and look at > the > start up tab. I have 36 items listed that are all checked, and I have no > idea what most of them are. There are a few, however that I recognize and > knew that I don't need at start up. I unchecked them, clicked apply and > ok, but then a window comes up telling me that I must first log on as an > administor. My husband and I are both listed as computer administrators,</span> (snippage) 1. There are many programs that will stop you from making changes using msconfig. McAfee, other security programs, and malware. It is also common to get the error when you have HP printer software installed, although the changes do get made. 2. I would get rid of McAfee since it is dreadful and is definitely a factor in slowing your computer down. I recommend NOD32 (commercial) or Avast (free version). If you have something like SpySweeper, get rid of it also. Use Malwarebytes Antimalware (MBAM) as outlined in the link below. 3. Go through the general malware removal steps at the link below. Do not skip the prep work. Then you will know if you are working from a clean base. http://www.elephantboycomputers.com/page2....emoving_Malware 4. After you've determined that the machine is virus/malware-free and have replaced McAfee with a better solution, if you are still having the slowness then do clean-boot troubleshooting to determine the culprit(s). Clean boot in Windows XP - http://support.microsoft.com/kb/310353 Clean-boot advanced troubleshooting in Windows XP - http://support.microsoft.com/kb/316434 To find out what things are that you see in Startup, Google their names. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ Quote
Guest Jan Posted January 23, 2009 Posted January 23, 2009 You are great!! Thank you so much. Looks as though you didn't get all that I wrote, though. The McAffee is free through Comcast.net, but I have heard others say it's not so good. Money is tight, as I have been off work for a year now. I assume that Avast can be found on the internet....if not, please let me know how to get it. I will follow your suggestions and hope for the best. Thank you for your time..............Jan -- Jan "Malke" wrote: <span style="color:blue"> > Jan wrote: > <span style="color:green"> > > My computer is a Dell XPS400 running Windows XP 2004 with service pack 3. > > I > > have McAffee Security center and it shows that all is well. My main > > problem > > is that my computer starts up VERY SLOW. I have been told that I have way > > too many programs running at start up and to go to msconfig and look at > > the > > start up tab. I have 36 items listed that are all checked, and I have no > > idea what most of them are. There are a few, however that I recognize and > > knew that I don't need at start up. I unchecked them, clicked apply and > > ok, but then a window comes up telling me that I must first log on as an > > administor. My husband and I are both listed as computer administrators,</span> > > (snippage) > > 1. There are many programs that will stop you from making changes using > msconfig. McAfee, other security programs, and malware. It is also common > to get the error when you have HP printer software installed, although the > changes do get made. > > 2. I would get rid of McAfee since it is dreadful and is definitely a factor > in slowing your computer down. I recommend NOD32 (commercial) or Avast > (free version). If you have something like SpySweeper, get rid of it also. > Use Malwarebytes Antimalware (MBAM) as outlined in the link below. > > 3. Go through the general malware removal steps at the link below. Do not > skip the prep work. Then you will know if you are working from a clean > base. > > http://www.elephantboycomputers.com/page2....emoving_Malware > > 4. After you've determined that the machine is virus/malware-free and have > replaced McAfee with a better solution, if you are still having the > slowness then do clean-boot troubleshooting to determine the culprit(s). > > Clean boot in Windows XP - http://support.microsoft.com/kb/310353 > Clean-boot advanced troubleshooting in Windows XP - > http://support.microsoft.com/kb/316434 > > To find out what things are that you see in Startup, Google their names. > > Malke > -- > MS-MVP > Elephant Boy Computers - Don't Panic! > FAQ - http://www.elephantboycomputers.com/#FAQ > > </span> Quote
Guest Malke Posted January 23, 2009 Posted January 23, 2009 Jan wrote: <span style="color:blue"> > You are great!! Thank you so much. Looks as though you didn't get all > that I > wrote, though. The McAffee is free through Comcast.net, but I have heard > others say it's not so good. Money is tight, as I have been off work for > a > year now. I assume that Avast can be found on the internet....if not, > please > let me know how to get it. I will follow your suggestions and hope for > the > best. Thank you for your time..............Jan</span> I don't think I missed anything you wrote. Avast is free. Google is a wonderful tool for learning things. If you Google "Avast free antivirus" you'll be taken directly to its site. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ Quote
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