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KB960714 tries to repeatedly install


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Guest Endulini
Posted

I can see that I'm not the only one with update problems.

 

I have similar issues with the above update although the update history does

show that it installed ok the first time it was downloaded. However it

doesn't appear on the list of installed updates and Vista attempt to

download and install it every time I boot up although it fails with a Code

800736b2 error.

 

I've tried restoring to a point before the first 'successful' download and

install with no success, does anyone have any other ideas?

 

Thanks

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Guest MowGreen [MVP]
Posted

Yopu can receive no-charge support for issues installing or associated

with Security updates.

From: http://support.microsoft.com/kb/960714

 

" How to obtain help and support for this security update

For home users, no-charge support is available by calling 1-866-PCSAFETY

in the United States and Canada or by contacting your local Microsoft

subsidiary. For more information about how to contact your local

Microsoft subsidiary for support issues with security updates, visit the

Microsoft International Support Web site:

http://support.microsoft.com/common/intern...l.aspx?rdpath=4

North American customers can also obtain instant access to unlimited

no-charge e-mail support or to unlimited individual chat support by

visiting the following Microsoft Web site:

http://support.microsoft.com/oas/default.aspx?&prid=7552 "

 

MowGreen [MVP 2003-2009]

===============

-343- FDNY

Never Forgotten

===============

 

 

 

Endulini wrote:

<span style="color:blue">

> I can see that I'm not the only one with update problems.

>

> I have similar issues with the above update although the update history

> does show that it installed ok the first time it was downloaded. However

> it doesn't appear on the list of installed updates and Vista attempt to

> download and install it every time I boot up although it fails with a

> Code 800736b2 error.

>

> I've tried restoring to a point before the first 'successful' download

> and install with no success, does anyone have any other ideas?

>

> Thanks</span>

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