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MSRT Fails to Remove Renos Infection!


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Guest HTFiddler
Posted

I got infected with "Spyware Protect 2009", a Renos family

trojan. Downloaded MSRT, and ran it twice in full scan mode

.... 2.5 hrs each. Once in Safe Mode and once in Normal.

Both times, MSRT reported 0 infections! And on this page:

 

http://www.microsoft.com/security/portal/

 

Renos is listed 5 times as a top threat. And every MSRT threat list

includes Renos.

 

So I ended up calling 866-PCSAFETY, and they tweaked a few settings

and had me run the third party Malwarebytes, which scanned in 1/5th

the time (30 min), found 34 infections, cleaned them all and put my

Win XP Pro back into top form!

 

Anyone have any idea what is going on here? Like, what's the point of

having this tool which knows this Renos family is a top threat and

then runs for 2.5 hrs, looks at every file on my hard drive, and

cannot identify and remove this trojan? I mean, if you Google,

"Spyware Protect 2009", there are over 12,000 hits! It's not like

this is some new variant or something. Not only that, most of the

removal instructions found via Google are worthless.

 

I wasted half a day with this worthless MSRT. Can't Microsoft do any

better???

  • Replies 3
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Posted

On 02/02/2009 12:51 AM, HTFiddler sent:<span style="color:blue">

> I got infected with "Spyware Protect 2009", a Renos family

> trojan. Downloaded MSRT, and ran it twice in full scan mode

> ... 2.5 hrs each. Once in Safe Mode and once in Normal.

> Both times, MSRT reported 0 infections! And on this page:

>

> http://www.microsoft.com/security/portal/

>

> Renos is listed 5 times as a top threat. And every MSRT threat list

> includes Renos.</span>

 

What was the first thing that led you to think you had been infected?

 

MSRT isn't updated that often and when they do, they seem to provision

it only with the ability to do a one/few new things well.

 

<http://support.microsoft.com/kb/890830>

 

About two-thirds of the way down, a list of what MSRT deals with can be

found. Not very impressive when compared to the numbers of known malware.

<span style="color:blue">

>

> So I ended up calling 866-PCSAFETY, and they tweaked a few settings

> and had me run the third party Malwarebytes, which scanned in 1/5th

> the time (30 min), found 34 infections, cleaned them all and put my

> Win XP Pro back into top form!</span>

 

"Does Macy's tell Gimbel's?" It's good to know that some within

Microsoft know a winner when they see one.

 

If you're a consistent lurker of these malware newsgroups, you would

have noticed that MBAM & SAS are recommended frequently. 34 infections

makes me wonder if you had /any/ malware protection to begin with.

<span style="color:blue">

> Anyone have any idea what is going on here? Like, what's the point of

> having this tool which knows this Renos family is a top threat and

> then runs for 2.5 hrs, looks at every file on my hard drive, and

> cannot identify and remove this trojan? I mean, if you Google,

> "Spyware Protect 2009", there are over 12,000 hits! It's not like

> this is some new variant or something. Not only that, most of the

> removal instructions found via Google are worthless.

>

> I wasted half a day with this worthless MSRT. Can't Microsoft do any

> better???</span>

 

Many of us believe they would have, if they had wanted to - should have

because history shows us this.

 

One hopes that you have learned that more than one type of system

protection is essential for your system's security. What

counter-measures had you been taking? What changes or additions do you

contemplate making now? Besides continued MBAM scans.

 

Do you have any working theories as to how your system became infected?

 

How confident are you that your system is now absolutely cleansed?

 

Pete

--

1PW @?6A62?FEH9:DE=6o2@=]4@> [r4o7t]

  • 2 months later...
Guest Virus Guy
Posted

Comgeek wrote:

<span style="color:blue">

> Spyware Protect 2009 is a rogue spywares fake program, you should

> try manual removal method to remove spyware protect 2009

> hxxp://darfuns.com/remove-spyware-protector-2009/</span>

 

VBA32 suspected of Win32 Shadow Service Install

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