internal conflict?

[Guest turtlegirl]

an antivirus message keeps popping up, saying my computer is loaded with

viruses...when i try to register..and pay, which i dont want to do anyway, it

says my email is not in their records....how can i dump this

software....uninstall it....whatever i need to do?

[Guest Malke]

turtlegirl wrote:

<span style="color:blue">

> an antivirus message keeps popping up, saying my computer is loaded with

> viruses...when i try to register..and pay, which i dont want to do anyway,

> it says my email is not in their records....how can i dump this

> software....uninstall it....whatever i need to do?</span>

 

Your system is infected with a rogue antivirus program. It is called "rogue"

because it pretends to be A Good Guy but is really Evil. Do not pay them!

 

Because you didn't give me the name of the program that is trying to get you

to buy it, I can't point you to specific removal steps. Look for them here:

 

Bleeping Computer removal how-to's -

http://www.bleepingcomputer.com/forums/forum55.html

or here - Malwarebytes malware removal guides - http://tinyurl.com/5xrpft

 

If you are infected with XP Antivirus or Antivirus 2009/10, here are removal

steps:

 

http://www.bleepingcomputer.com/malware-re...-antivirus-2009

http://www.bleepingcomputer.com/forums/topic154529.html (earlier versions)

 

Removal instructions for Antivirus 2010:

http://www.malwarebytes.org/forums/index.php?showtopic=6703

 

Removal instructions for Antivirus 2009:

http://www.malwarebytes.org/forums/index.php?showtopic=5178

 

These may work for you and all may be well. However, in many cases the

computer will also be infected with Zlob and/or Vundo trojans and protected

by a rootkit. These machines are extremely difficult to clean.

 

If your machine is one of these cases, either get guided help at one of the

specialty forums below OR back up your data and do a clean install of

Windows. It is your choice. If you are unsure how to back up your data or

how to do a clean install, you can take your machine to a local computer

professional. I don't recommend using BigComputerStore/GeekSquad types of

places.

 

PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.

 

http://aumha.org/downloads/hijackthis.zip

http://aumha.net/ - Click on the HijackThis forum. Read the announcement and

the stickies first .

http://www.atribune.org/forums/index.php?showforum=9

http://aumha.net/viewforum.php?f=30

http://www.bleepingcomputer.com/forums/forum22.html

http://www.dslreports.com/forum/cleanup

http://www.cybertechhelp.com/forums/forumdisplay.php?f=25

http://www.geekstogo.com/forum/Malware_Rem...o_Here-f37.html

http://www.malwarebytes.org/forums/index.php?showforum=7

http://gladiator-antivirus.com/forum/index.php?showforum=170

http://spywarewarrior.com/viewforum.php?f=5

http://forums.techguy.org/54-security/

http://forums.tomcoyote.org/

http://www.thespykiller.co.uk/index.php?board=3.0

http://forums.subratam.org/index.php?showforum=7

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

http://www.elephantboycomputers.com/#FAQ

[Guest KenKen]

Hi. You might actaully have a virus and what you are seeing is called "rogue"

(fake) antivirus software. They might not actually be looking for you money,

but instead looking to infect your PC more, steal your personal info, etc...

I am not too skilled on the subject but I have hear the worst. I would

recommend finding a good technical support company to fix this for you. The

best site that I came accross that handles viruses 100% and gives you a

guarantee is http://www.mycuredcomputer.com

 

"turtlegirl" wrote:

<span style="color:blue">

> an antivirus message keeps popping up, saying my computer is loaded with

> viruses...when i try to register..and pay, which i dont want to do anyway, it

> says my email is not in their records....how can i dump this

> software....uninstall it....whatever i need to do?</span>