can't post in question section...

[Guest Kevin]

I am running Microsoft Windows XP Tablet PC Edition 2005, Version 2002,

Service Pack 3. Using IE7. When trying to use Live OneCare safety scanner I

get the following...

 

We're sorry. This version of the Windows Live OneCare safety scanner doesn't

work with your Web browser or operating system.

 

 

You need Windows XP Home Edition, Windows XP Professional, Windows 2000

Professional, Windows Server 2003, or Windows 2000 Server. You also need

either Microsoft Internet Explorer 6.0 or MSN® 9.0 or higher.

 

----------

Additionally, trying to update windows or office redirects me to a google

page, 404 error.

[Guest ~BD~]

Hello Kevin

 

Try this http://www.freedrweb.com/cureit/?lng=en

Easy to use FREE curing utility to clean your computer infected with viruses

and various unwanted codes by the Dr.Web Anti-virus updated once or several

times an hour.

 

What is Dr.Web CureIt!?

This is a FREE anti-virus and anti-spyware utility based on Dr.Web

Anti-virus scanner, which will help you quickly scan and cure, if necessary,

a computer operated by MS Windows 95OSR2/ 98/Me/NT 4.0/2000/XP/2003/Vista

without installation of the Dr.Web Anti-virus.

 

Dr.Web CureIt! automatically detects the language of the OS it is installed

to and sets the scanner interface accordingly (if the local language is not

supported, English is enabled).

 

 

 

If you are able to download the facility - update it and save it. Restart

your computer is safe mode, find Dr Web and run it.

 

Good luck!

 

Dave

 

--

[Guest Malke]

Kevin wrote:

<span style="color:blue">

> I am running Microsoft Windows XP Tablet PC Edition 2005, Version 2002,

> Service Pack 3. Using IE7. When trying to use Live OneCare safety

> scanner I get the following...

>

> We're sorry. This version of the Windows Live OneCare safety scanner

> doesn't work with your Web browser or operating system.

>

>

> You need Windows XP Home Edition, Windows XP Professional, Windows 2000

> Professional, Windows Server 2003, or Windows 2000 Server. You also need

> either Microsoft Internet Explorer 6.0 or MSN® 9.0 or higher.

>

> ----------

> Additionally, trying to update windows or office redirects me to a google

> page, 404 error.</span>

 

It sounds like your computer is infected, possibly with a variant of

Conficker/Downadup although it certainly could be some other form of

malware. Your first step is to determine whether your computer is infected.

 

Go through these general malware removal steps systematically -

http://www.elephantboycomputers.com/page2....emoving_Malware

 

Include scanning with David Lipman's Multi_AV and follow instructions to do

all scans in Safe Mode. Please see the special Notes regarding using

Multi_AV in Vista.

 

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions

http://tinyurl.com/yoeru3 - download link and more instructions

 

When all else fails, get guided help. Choose one of the specialty forums

listed at the first link. Register and read its posting FAQ. PLEASE DO NOT

POST LOGS IN THE MS NEWSGROUPS.

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

http://www.elephantboycomputers.com/#FAQ