Firewall not working

[Guest K101]

Whenever I try to turn on my firewall it wont allow me. Theres a grey area

over the buttons which doesnt let me do it. Also whenever i try a different

way its ays please try again later we cannot do that.

What do I do?

[Guest Malke]

K101 wrote:

<span style="color:blue">

> Whenever I try to turn on my firewall it wont allow me. Theres a grey area

> over the buttons which doesnt let me do it. Also whenever i try a

> different way its ays please try again later we cannot do that.

> What do I do?</span>

 

What operating system? What security programs do you have installed? Many

programs like Norton or McAfee have their own firewall component which will

disable the built-in Windows Firewall.

 

Please fill in the missing details so we can help you.

 

The First Question Of Troubleshooting: If the problem is new, what changed

between the time things worked and the time they didn't?

 

The Second Question of Windows Troubleshooting: what is the malware/virus

status of the machine? If you think it is clean, what programs (and

versions) did you use to determine this?

 

Be sure the computer is clean:

http://www.elephantboycomputers.com/page2....emoving_Malware

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

http://www.elephantboycomputers.com/#FAQ

[Guest PA Bear [MS MVP]]

There is a very good chance are that you are seeing the affects of a

hijackware infection.

 

1. See if you can download/run the MSRT manually:

http://www.microsoft.com/security/malwareremove/default.mspx

 

2. Run this online scan (in safe mode w/networking, if need be):

http://onecare.live.com/site/en-us/center/howsafe.htm

 

3. Run a /thorough/ check for hijackware, including posting the requested

logs in an appropriate forum, not here.

 

Checking for/Help with Hijackware

http://aumha.net/viewtopic.php?f=30&t=4075

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://www.elephantboycomputers.com/page2....emoving_Malware

 

Seek expert assistance in

http://spywarehammer.com/simplemachinesfor....php?board=10.0,

http://forums.spybot.info/forumdisplay.php?f=22,

http://aumha.net/viewforum.php?f=30, or other appropriate forums.

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

K101 wrote:<span style="color:blue">

> Whenever I try to turn on my firewall it wont allow me. Theres a grey area

> over the buttons which doesnt let me do it. Also whenever i try a

> different

> way its ays please try again later we cannot do that.

> What do I do? </span>