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Guest davidberq
Posted

I have a zinio program that allows me to get magazines online and my license

does not work. I have tryed contacting zinio and they told me it is a

firewall problem. I have attempted to turn off all the firewalls that are

runinig and it still does not solve the problem.

 

I am running windows vista ultimate.

I turned off the windows firewall and disabled windows defender.

I had AdAware and spybot search and destroy on my computer which I

uninstalled.

Also I disabled the firewall on my modem and contacted my ISP to make sure

they were not blocking the website from there end.

 

I followed the instructions that zinio gave me to uninstall their program

and delete the licenses from my computer and then restart the computer and

reinstall the zinio program. It still comes up with the message #22 error

for license.

 

I have been using that zinio program for a few years and this problem just

started in the last month when my last issue arrived. I don't think I

changed anything in my system that should have caused this problem.

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Posted

Its a Zinio problem

You need to enable/allow Zenio Reader, Zinio Delivery Manager and

ContentGuard within the firewall

(I dont use the win Firewall so see Firewall help as to how to explictly

allow these connections)

Uninstalling Adaware/Spybot will have no affect

Turning off the router firewall is most unwise, the router Firewall should

have options to explicity allow a site

Did you look in Event Viewer for any err's?

 

"davidberq" <davidberq@discussions.microsoft.com> wrote in message

news:906F4EB3-FD65-4B1F-AEBB-FCD6411DFC8F@microsoft.com...<span style="color:blue">

>I have a zinio program that allows me to get magazines online and my

>license

> does not work. I have tryed contacting zinio and they told me it is a

> firewall problem. I have attempted to turn off all the firewalls that are

> runinig and it still does not solve the problem.

>

> I am running windows vista ultimate.

> I turned off the windows firewall and disabled windows defender.

> I had AdAware and spybot search and destroy on my computer which I

> uninstalled.

> Also I disabled the firewall on my modem and contacted my ISP to make sure

> they were not blocking the website from there end.

>

> I followed the instructions that zinio gave me to uninstall their program

> and delete the licenses from my computer and then restart the computer and

> reinstall the zinio program. It still comes up with the message #22 error

> for license.

>

> I have been using that zinio program for a few years and this problem just

> started in the last month when my last issue arrived. I don't think I

> changed anything in my system that should have caused this problem. </span>

Posted

Maybe also see this

http://sphinx-soft.com/Vista/

from a recent Firewall post

 

"davidberq" <davidberq@discussions.microsoft.com> wrote in message

news:906F4EB3-FD65-4B1F-AEBB-FCD6411DFC8F@microsoft.com...<span style="color:blue">

>I have a zinio program that allows me to get magazines online and my

>license

> does not work. I have tryed contacting zinio and they told me it is a

> firewall problem. I have attempted to turn off all the firewalls that are

> runinig and it still does not solve the problem.

>

> I am running windows vista ultimate.

> I turned off the windows firewall and disabled windows defender.

> I had AdAware and spybot search and destroy on my computer which I

> uninstalled.

> Also I disabled the firewall on my modem and contacted my ISP to make sure

> they were not blocking the website from there end.

>

> I followed the instructions that zinio gave me to uninstall their program

> and delete the licenses from my computer and then restart the computer and

> reinstall the zinio program. It still comes up with the message #22 error

> for license.

>

> I have been using that zinio program for a few years and this problem just

> started in the last month when my last issue arrived. I don't think I

> changed anything in my system that should have caused this problem. </span>

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