Guest mikepittusa Posted March 11, 2009 Posted March 11, 2009 PLEASE Help-- my girlfriend has locked her pc at log-in page. cant access start menu, etc. being a gooberhead, she doesn't know the user name!! she has password, but thats it. cant do webcam if she cant log on-- need help guys!!! thanks-- mike -- mikepittusa Quote
Guest Malke Posted March 11, 2009 Posted March 11, 2009 mikepittusa wrote: <span style="color:blue"> > > PLEASE Help-- my girlfriend has locked her pc at log-in page. cant > access start menu, etc. being a gooberhead, she doesn't know the user > name!! she has password, but thats it. cant do webcam if she cant log > on-- need help guys!!! > thanks-- mike</span> Have her shut down the machine and restart. If the lock screen doesn't offer the shutdown option, she'll have to do a hard shutdown by holding in the power button until the computer turns off. When she gets in, have her go to Control Panel>User Accounts to see what her username is. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! http://www.elephantboycomputers.com/#FAQ Quote
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