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log-in screen locked and dont no username!!


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Guest mikepittusa
Posted

PLEASE Help-- my girlfriend has locked her pc at log-in page. cant

access start menu, etc. being a gooberhead, she doesn't know the user

name!! she has password, but thats it. cant do webcam if she cant log

on-- need help guys!!!

thanks-- mike

 

 

--

mikepittusa

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Guest Malke
Posted

mikepittusa wrote:

<span style="color:blue">

>

> PLEASE Help-- my girlfriend has locked her pc at log-in page. cant

> access start menu, etc. being a gooberhead, she doesn't know the user

> name!! she has password, but thats it. cant do webcam if she cant log

> on-- need help guys!!!

> thanks-- mike</span>

 

Have her shut down the machine and restart. If the lock screen doesn't offer

the shutdown option, she'll have to do a hard shutdown by holding in the

power button until the computer turns off. When she gets in, have her go to

Control Panel>User Accounts to see what her username is.

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

http://www.elephantboycomputers.com/#FAQ

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