Guest Phil Rhodes Posted March 18, 2009 Posted March 18, 2009 I keep getting this pop-up on my new HP laptop. My on-board security tells me it's from an unknown source. What the heck is it? Google search is not turning up many inquiries about this, and no answers; only place to download the thing. My own theory is that Norton, etc put this stuff out to keep you paronoid! Is anyone else getting this? Quote
Guest Malke Posted March 18, 2009 Posted March 18, 2009 Phil Rhodes wrote: <span style="color:blue"> > I keep getting this pop-up on my new HP laptop. My on-board security tells > me it's from an unknown source. What the heck is it? Google search is not > turning up many inquiries about this, and no answers; only place to > download the thing. My own theory is that Norton, etc put this stuff out > to keep you paronoid! Is anyone else getting this?</span> You are right that a Google search is inconclusive. Here are a few suggestions: 1. Search for the VersionManager.exe file on your system. Perhaps its location will give a clue as to its origin. You can also right-click on the file, left-click on Properties, and see if there is a Version tab. The Version tab often gives an indication of the company who made the file. 2. Do clean-boot troubleshooting. If the popups stop, then add back items one at a time. What did the popup say? If there is a message, please quote it exactly without paraphrasing. How to troubleshoot a problem by performing a clean boot in Windows Vista - http://support.microsoft.com/default.aspx?...kb;EN-US;929135 The free Autoruns program is very useful for managing your Startup - http://www.microsoft.com/technet/sysinternals/default.mspx Malke -- MS-MVP Elephant Boy Computers - Don't Panic! http://www.elephantboycomputers.com/#FAQ Quote
Guest MBUnit Posted March 18, 2009 Posted March 18, 2009 Phil Rhodes wrote:<span style="color:blue"> > I keep getting this pop-up on my new HP laptop. My on-board security > tells me it's from an unknown source. What the heck is it? Google search > is not turning up many inquiries about this, and no answers; only place > to download the thing. My own theory is that Norton, etc put this stuff > out to keep you paronoid! Is anyone else getting this?</span> It's most likely some HP pre-loaded crap on the machine. Quote
Guest Malke Posted March 18, 2009 Posted March 18, 2009 MBUnit wrote: <span style="color:blue"> > Phil Rhodes wrote:<span style="color:green"> >> I keep getting this pop-up on my new HP laptop. My on-board security >> tells me it's from an unknown source. What the heck is it? Google search >> is not turning up many inquiries about this, and no answers; only place >> to download the thing. My own theory is that Norton, etc put this stuff >> out to keep you paronoid! Is anyone else getting this?</span> > > It's most likely some HP pre-loaded crap on the machine.</span> Quite possibly it is, but unless the OP can narrow it down to the actual program, he can't make an informed decision as to whether or not to let it run. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! http://www.elephantboycomputers.com/#FAQ Quote
Guest michbskee Posted March 19, 2009 Posted March 19, 2009 Searching C: located versionmanager.exe in c:\program files\hewlett-packard\hp advisor. HP.COM support for the laptop shows it as part of HP Advisor and can be disabled by selecting the wrench (preferences) in HP Advisor and de-selecting the option to have it run automatically at start up. The next time I opened it it was selected again but it didn't start up on that boot. Deselected it again and will see if it remains dormant until I open HP Advisor again. For something that's in your face every time you boot your machine they don't make it particularly easy to find where to turn it off. -- michbskee Quote
Guest Malke Posted March 19, 2009 Posted March 19, 2009 michbskee wrote: <span style="color:blue"> > > Searching C: located versionmanager.exe in c:program > fileshewlett-packardhp advisor. HP.COM support for the laptop shows > it as part of HP Advisor and can be disabled by selecting the wrench > (preferences) in HP Advisor and de-selecting the option to have it run > automatically at start up. > > The next time I opened it it was selected again but it didn't start up > on that boot. > > Deselected it again and will see if it remains dormant until I open HP > Advisor again. > > For something that's in your face every time you boot your machine they > don't make it particularly easy to find where to turn it off.</span> Are your the OP? If yes, glad that sorted it for you. Even if no, thanks for finding this information and taking the time to post it. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! http://www.elephantboycomputers.com/#FAQ Quote
Guest michbskee Posted March 19, 2009 Posted March 19, 2009 OP (original poster?), no, just new to Vista and new to Forums and becoming enamored with the idea of friends helping friends succeed. Especially when common problems plague so many people and the answers are within reach, just well concealed. I just wanted to get a loved one off my back because she would much rather be the nagger than the naggee and a PC that requires administrator passwords to run mysterious programs every time you turn it on is a PC that is not long for our office. Makes one wonder how many advances have been made in our evolution based on similar motivation. Cheers! -- michbskee Quote
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