Guest Lois Pack Posted March 24, 2009 Posted March 24, 2009 Using Vista Home Premium Dell 1526 laptop. I found that the last major security update from Microsoft would not install. Working with Vista support, we found two catalog files that were corrupted. I had to re-install Vista from the Dell furnished disk. Microsoft Updates then downloaded and installed....all 206 Mb of them. However, now the security center will not come up. The process IS running (Task Manager shows...Windows Services shows). I have a warning icon on the taskbar as I am not using Windows Firewall, but Norton. Before, I could have the Security Center ignore the fact that Windows Firewall was not running...but can NOT now. No window pops up for selections. I CAN turn on/off Windows Firewall and Windows Defender. They are working. Microsoft Vista Support is at a loss... Help.. Fred -- Fred and Lois Pack Pack's Peak Stables Wilkeson, WA Quote
Guest MowGreen [MVP] Posted March 24, 2009 Posted March 24, 2009 > I found that the last major security update from Microsoft would not install. Working with Vista<span style="color:blue"> > support, we found two catalog files that were corrupted.</span> 1) The .cat files were corrupted by Norton. 2) The lack of the Vista Security Center means that Norton is managing it's own Security Center. So, if you want to use the Vista one you'll have to uninstall Norton. To avoid future corruption issues suggest you configure Norton not to scan nor monitor .cat and .manifest files in WINDOWS\winsxs. EX: use the files' locations and the wildcard [ ] to have .cat and ..manifest files not scanned nor 'realtime' montitored WINDOWS\winsxs\ .cat WINDOWS\winsxs\ .manifest MowGreen [MVP 2003-2009] =============== -343- FDNY Never Forgotten =============== Lois Pack wrote: <span style="color:blue"> > Using Vista Home Premium Dell 1526 laptop. > > I found that the last major security update from Microsoft would not > install. Working with Vista support, we found two catalog files that > were corrupted. > > I had to re-install Vista from the Dell furnished disk. Microsoft > Updates then downloaded and installed....all 206 Mb of them. > However, now the security center will not come up. The process IS > running (Task Manager shows...Windows Services shows). > I have a warning icon on the taskbar as I am not using Windows Firewall, > but Norton. > Before, I could have the Security Center ignore the fact that Windows > Firewall was not running...but can NOT now. No window pops up for > selections. > > I CAN turn on/off Windows Firewall and Windows Defender. They are working. > > Microsoft Vista Support is at a loss... > > Help.. > > Fred > </span> Quote
Guest Lois Pack Posted March 27, 2009 Posted March 27, 2009 Thank you Mow.. Went to Norton AV, settings...exclusions...and set it to not scan or monitor those files. It is strange that everything worked together, including the Security Center Window coming up until I had to re-install Vista to correct the two corrupted catalog files. Windows Security Center IS working according to running processes etc...just will not come up. I have Enhanced Vista Support working on this now too... The first support fellow could not come up with a solution. The next level up guy suggested several things but they haven't worked either. Really, I could care less if the window doesn't come up as I can turn on or off Windows Firewall and Defender directly. I just had to disable the Norton "intrusion detection" (firewall) and activate the Windows Firewall as Norton was screwing up my WiFi hookup to my own private security network. I suspect that the latest Microsoft updates,now installed, are conflicting with the "Security Center" of Norton...as you say, Norton is providing the "Security Center" and overriding the Windows Security Center. It is a really tough chore to get rid of the Norton Programs. Norton does have a "removal tool" that takes everything Norton off the computer...however...I use Norton Ghost for my backups and would be screwed without it. It has saved my bacon on too many occasions. I may attempt to remove all Norton products, then re-install Ghost and see what happens. I will still have all my backups on an external drive (which will be disconnected during the removal process). Many thanks Fred "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message news:uRSVqdLrJHA.1212@TK2MSFTNGP04.phx.gbl...<span style="color:blue"><span style="color:green"> >> I found that the last major security update from Microsoft would not >> install. Working with Vista >> support, we found two catalog files that were corrupted.</span> > > 1) The .cat files were corrupted by Norton. > > 2) The lack of the Vista Security Center means that Norton is managing > it's own Security Center. > So, if you want to use the Vista one you'll have to uninstall Norton. > > To avoid future corruption issues suggest you configure Norton not to > scan nor monitor .cat and .manifest files in WINDOWSwinsxs. > > EX: use the files' locations and the wildcard [ ] to have .cat and > .manifest files not scanned nor 'realtime' montitored > > WINDOWSwinsxs .cat > WINDOWSwinsxs .manifest > > > MowGreen [MVP 2003-2009] > =============== > -343- FDNY > Never Forgotten > =============== > > > Lois Pack wrote: ><span style="color:green"> >> Using Vista Home Premium Dell 1526 laptop. >> >> I found that the last major security update from Microsoft would not >> install. Working with Vista support, we found two catalog files that >> were corrupted. >> >> I had to re-install Vista from the Dell furnished disk. Microsoft Updates >> then downloaded and installed....all 206 Mb of them. >> However, now the security center will not come up. The process IS >> running (Task Manager shows...Windows Services shows). >> I have a warning icon on the taskbar as I am not using Windows Firewall, >> but Norton. >> Before, I could have the Security Center ignore the fact that Windows >> Firewall was not running...but can NOT now. No window pops up for >> selections. >> >> I CAN turn on/off Windows Firewall and Windows Defender. They are >> working. >> >> Microsoft Vista Support is at a loss... >> >> Help.. >> >> Fred >></span></span> -- Fred and Lois Pack Pack's Peak Stables Wilkeson, WA Quote
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