Guest Evan Posted April 29, 2009 Posted April 29, 2009 I'm this a popup: Generic Host Process for Win32 services encountered a problem... In addition alot of my web searched are redirected. So I assume I have some trojan/virus that I haven't found yet. Use Spybot S&D, AdAware, Malwarebytes, Norton. And HiJack this. Question: Below is a HiJack this log, can anyone either help me figure out where the problem may lie or the proper place to post the HiJack this log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:28:29 PM, on 4/28/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe C:\WINDOWS\arservice.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\system32\drivers\CDAC11BA.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\WINDOWS\eHome\ehRecvr.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\eHome\ehSched.exe C:\WINDOWS\SM1BG.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe C:\Program Files\Common Files\AOL\1187195559\ee\AOLSoftware.exe C:\Program Files\DISC\DiscUpdateMgr.exe C:\WINDOWS\ARPWRMSG.EXE C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Plaxo\3.19.0.16\PlaxoHelper_en.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Plaxo\3.19.0.16\PlaxoSysTray.exe C:\Program Files\Pando Networks\Pando\Pando.exe C:\Program Files\LogMeIn\x86\RaMaint.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\LogMeIn\x86\LogMeIn.exe C:\Program Files\Microsoft ActiveSync\wcescomm.exe C:\Program Files\AOL 9.0\waol.exe C:\Program Files\LogMeIn\x86\LMIGuardian.exe C:\HP\KBD\KBD.EXE C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe C:\PROGRA~1\MI3AA1~1\rapimgr.exe C:\Program Files\Adobe\Acrobat 7.0\Acrobat\Acrobat_sl.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Common Files\NeatReceipts\DB Controller\NeatReceiptsDBController.exe C:\WINDOWS\ALCXMNTR.EXE C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe C:\WINDOWS\wanmpsvc.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\system32\wuauclt.exe c:\windows\system\hpsysdrv.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\AOL 9.0\shellmon.exe O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: CInterceptor Object - {38D3FE60-3D53-4F37-BB0E-C7A97A26A156} - C:\Program Files\Pando Networks\Pando\PandoIEPlugin.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: Acro Software CutePDF Filler Browser Helper Object Class - {D41289F2-69C6-417B-897E-C653D677CBAF} - C:\Program Files\Acro Software\CutePDF\CPFillerCo.dll O2 - BHO: Java� Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file) O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [sM1BG] C:\WINDOWS\SM1BG.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [iSUSScheduler] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" -start O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1187195559\ee\AOLSoftware.exe O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdateMgr.exe O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\3.19.0.16\PlaxoHelper_en.exe -a O4 - HKCU\..\Run: [PlaxoSysTray] C:\Program Files\Plaxo\3.19.0.16\PlaxoSysTray.exe O4 - HKCU\..\Run: [Pando] "C:\Program Files\Pando Networks\Pando\Pando.exe" /Minimized O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe" O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user') O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user') O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ? O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200 O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: SmartShopper - Compare product prices - {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEBF} - C:\WINDOWS\system32\shdocvw.dll O9 - Extra button: SmartShopper - Compare travel rates - {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEC0} - C:\WINDOWS\system32\shdocvw.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Google\Hello\PicasaCapture.dll O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Google\Hello\PicasaCapture.dll O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\WINDOWS\system32\shdocvw.dll O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\WINDOWS\system32\shdocvw.dll O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll O15 - Trusted Zone: http:// .trymedia.com (HKLM) O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633 O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1217360344682 O16 - DPF: {7CEEAB76-D59E-11D3-8394-00C04F7BDF10} (Application Class) - https://www.tradestation.com/tscom/ClientPlugIn/tsTemp.cab O16 - DPF: {8F33DF12-D9A9-4E56-A663-D6AF8191A96B} (NDEMO.NGDEMO) - https://www.ipindiaonline.gov.in/etmr/NDEMO.CAB O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://www.imgag.com/cp/install/Crusher.cab O16 - DPF: {EFAB8D1F-794A-4C47-B834-53653E05A441} (VNCViewer Class) - https://www.omnovia.com/pages/sc2/image/SCV.CAB O16 - DPF: {FF1CD9A3-00CD-45C1-8182-4EEC229A182D} (Plaxo Auto-Import Utility) - http://www.plaxo.com/activex/plx_upldr-2k-xp.cab O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: getPlus Quote
Guest David H. Lipman Posted April 29, 2009 Posted April 29, 2009 From: "Evan" <Evan@discussions.microsoft.com> | I'm this a popup: Generic Host Process for Win32 services encountered a | problem... In addition alot of my web searched are redirected. So I assume I | have some trojan/virus that I haven't found yet. Use Spybot S&D, AdAware, | Malwarebytes, Norton. And HiJack this. Besides NOT asking first if you can post a HJT log, you Multi-Posted it ! Forums where you can get expert advice for HiJack This! (HJT) Logs. NOTE: Registration is REQUIRED in any of the below before posting a log Suggested primary: http://www.thespykiller.co.uk/index.php?board=3.0 Suggested secondary: http://www.bleepingcomputer.com/forums/forum22.html http://www.malwarebytes.org/forums/index.php?showforum=7 Suggested tertiary: http://www.dslreports.com/forum/cleanup http://www.cybertechhelp.com/forums/forumdisplay.php?f=25 http://www.atribune.org/forums/index.php?showforum=9 http://www.geekstogo.com/forum/Malware_Rem...o_Here-f37.html http://gladiator-antivirus.com/forum/index.php?showforum=170 http://forum.networktechs.com/forumdisplay.php?f=130 http://forums.maddoktor2.com/index.php?showforum=17 http://www.spywarewarrior.com/viewforum.php?f=5 http://forums.spywareinfo.com/index.php?showforum=18 http://forums.techguy.org/f54-s.html http://forums.tomcoyote.org/index.php?showforum=27 http://forums.subratam.org/index.php?showforum=7 http://www.5starsupport.com/ipboard/index.php?showforum=18 http://aumha.net/viewforum.php?f=30 http://makephpbb.com/phpbb/viewforum.php?f=2 http://forums.techguy.org/54-security/ http://forums.security-central.us/forumdisplay.php?f=13 -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp Quote
Guest ~BD~ Posted April 29, 2009 Posted April 29, 2009 Evan wrote:<span style="color:blue"> > I'm this a popup: Generic Host Process for Win32 services encountered a > problem... In addition alot of my web searched are redirected. So I assume I > have some trojan/virus that I haven't found yet. Use Spybot S&D, AdAware, > Malwarebytes, Norton. And HiJack this. > > Question: Below is a HiJack this log, can anyone either help me figure out > where the problem may lie or the proper place to post the HiJack this log: > </span> Hello Evan You could post your log here www.hijackthis.de and see for yourself the many errors on your system. Although you have said that you have 'Norton' that site says:- "It seems that you don't use an anti-virus scanner or your scanner is not active". Whilst you could follow the advice of David Lipman and try to 'clean' your machine, you might find it quicker and easier, after saving any important data onto CD/DVD or an external hard drive, to reinstall Windows from scratch. HTH -- Dave Quote
Guest PA Bear [MS MVP] Posted April 30, 2009 Posted April 30, 2009 NB: If you had no anti-virus application installed or the subscription has expired when the machine first got infected and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with any of the below: Format & reinstall Windows. A Repair Install will NOT help! 1. See if you can download/run the MSRT manually: http://www.microsoft.com/security/malwareremove/default.mspx NB: Run the FULL scan, not the QUICK scan! You may need to download the MSRT on a non-infected machine, then transfer MRT.EXE to the infected machine and rename it to SCAN.EXE before running it. 2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe Mode with Networking, if need be: http://onecare.live.com/site/en-us/center/howsafe.htm 3. Run a /thorough/ check for hijackware, including posting the requested logs in an appropriate forum, not here. Checking for/Help with Hijackware http://aumha.net/viewtopic.php?f=30&t=4075 http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://www.elephantboycomputers.com/page2....emoving_Malware Seek expert assistance in http://spywarehammer.com/simplemachinesfor....php?board=10.0, http://forums.spybot.info/forumdisplay.php?f=22, http://www.dslreports.com/forum/cleanup, http://aumha.net/viewforum.php?f=30 or other appropriate forums. If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 Evan wrote:<span style="color:blue"> > I'm this a popup: Generic Host Process for Win32 services encountered a > problem... In addition alot of my web searched are redirected. So I assume > I > have some trojan/virus that I haven't found yet. Use Spybot S&D, AdAware, > Malwarebytes, Norton. And HiJack this. > > Question: Below is a HiJack this log, can anyone either help me figure > out > where the problem may lie or the proper place to post the HiJack this log:</span> <snip> Quote
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