Re: Drve c:/ is full but have not installed anything?

[Guest PA Bear [MS MVP]]

[Crosspost to Vista Security]

 

NB: If you had no anti-virus application installed or the subscription had

expired when the machine first got infected and/or your subscription has

since expired and/or the machine's not been kept fully-patched at Windows

Update, don't waste your time with any of the below: Format & reinstall

Windows. A Repair Install will NOT help!

 

1. See if you can download/run the MSRT manually:

http://www.microsoft.com/security/malwareremove/default.mspx

 

NB: Run the FULL scan, not the QUICK scan! You may need to download the

MSRT on a non-infected machine, then transfer MRT.EXE to the infected

machine and rename it to SCAN.EXE before running it.

 

2. Run a /thorough/ check for hijackware, including posting the requested

logs in an appropriate forum, not here.

 

Checking for/Help with Hijackware

http://aumha.net/viewtopic.php?f=30&t=4075

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://www.elephantboycomputers.com/page2....emoving_Malware

 

Chances are you will need to seek expert assistance in

http://spywarehammer.com/simplemachinesfor....php?board=10.0,

http://www.spywarewarrior.com/viewforum.php?f=5,

http://www.dslreports.com/forum/cleanup,

http://www.bluetack.co.uk/forums/index.php,

http://aumha.net/viewforum.php?f=30 or other appropriate forums as well.

 

If these procedures look too complex - and there is no shame in admitting

this isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

your local Microsoft subsidiary. There is no-charge for support calls that

are associated with security updates.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

 

 

foresthillsman wrote:<span style="color:blue">

> I have a new (vista) computer. My son picked up a virus that kept poping

> up

> and trying to sell us a virus protector. I took the cd that came with it

> and

> reinstalled. Now everything works except I keep getting pop ups that say

> low

> disc space on c drive. If I go to explorer and look it says I only have a

> few hundred meg on c. If I hit properties it says I have no space left and

> used space of 14 gig (pie chart is full). I tried to reinstall the factory

> backup again but no changes. I can't find anything on c that I can delete?

> Please help if you can. Thanks </span>