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High memory usage on pages running scripts


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Guest Intelect
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Hi,

On our network, we have recently encountered an issue that seems to be affecting both IE 8 and IE 9. The affected computers experience memory spikes on the iexplore process for a particular tab after a message pops up in that tab that states that a script on the page is causing the page to run slowly. This is definitely not an issue exclusive to any particular website and seems to appear on any site that contains scripts. Regardless of whether you choose to allow scripts to continue to run on the page or not, the memory usage for that particular iexplore process jumps to about one and a half gigabytes, which dramatically slows down the computer, and crashes it in some cases. We have run full virus scans using Symantec Endpoint Protection on four or more computers, but none of the scans find anything. In one user's case, we can confirm that he received an update to .NET Framework a day before his issues started, but in at least another case, the same update was installed after the user had begun to experience the problem.

Is this a known issue as of late? Were there any updates that recently went out that could be causing this, or is it most likely an undetected virus of some kind? Any help would be appreciated. Thanks!

 

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